The document discusses the evolution of the Quality Assurance (QA) role in the context of digital transformation, emphasizing the need to focus beyond traditional testing and quality metrics. It highlights the importance of customer experience, speed, data, and business outcomes, along with implementing a culture of quality at Gumtree. The presentation also introduces the Gumtree Code Quality Academy aimed at fostering a proactive approach to quality in software development.

1. Australia’s vibrant community marketplace
28/02/2017
Beyond Testing, Beyond Quality
- how QA should adapt change in the digital transformation age
Cindy Xin | Gumtree AU Quality Manager
E | cxin@ebay.com
LinkedIn | https://www.linkedin.com/in/cindy-xin

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• The evolution of QA role/responsibility
• Beyond Testing
• Beyond Quality
• Gumtree Practice
• Q&A
Agenda

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My QA Career
Quality
Analyst
Quality
Assurance
Quality
Engineer
Quality
Assistance
2005 2006 2013 2016
*Shift focus on automation

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The evolution of QA role/responsibility
http://insights.thoughtworkers.org/qa-40/

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Beyond Testing
T-Shaped QA

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The Era of Digital Transformation
Business Approaches Technology

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Beyond Quality
• Not only focus on Quality, but also Customer Experience
• Not only focus on Quality, but also Deliver Speed
• Not only focus on Quality, but also The Data In Big DATA
• Not only focus on Quality, but also Business Outcomes

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Gumtree Code Quality Academy
A PROCESS to build quality code
Change the way from DETECTING bug to
PREVENTING bug
Create a culture of quality – quality is
EVERYONE’s responsibility
A SCHOOL where we coach dev how to test!

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“When I was just a cute little caterpillar, all loved me.
So I became a butterfly so everyone would never leave”
- Crystal Woods