No matter if you are at work or at home, you are tempted to react when tensions get high. This slide show has some nuggets for why it's important to view conflict as the search for truth, why we avoid conflict, and practical tips for conflict resolution skills.
'How to Win Friends and Influence People' is a self-help book written by Dale Carnegie, published in 1936. Over 30 million copies have been sold worldwide, making it one of the best-selling books of all time. In 2011, it was number 19 on Time Magazine's list of the 100 most influential books. I have created this presentation in a Book Club Meeting Pune Toastmasters Club.
'How to Win Friends and Influence People' is a self-help book written by Dale Carnegie, published in 1936. Over 30 million copies have been sold worldwide, making it one of the best-selling books of all time. In 2011, it was number 19 on Time Magazine's list of the 100 most influential books. I have created this presentation in a Book Club Meeting Pune Toastmasters Club.
Politics can be confrontational. It can be downright mean. But guess what? It doesn't have to be that way.
If you're interested in making a difference, in winning over people for the cause of personal freedom, then there's another way.
It's called personal evangelism.
It's making a point to talk to someone about their views. Not argue, debate, or throw facts at, it's treating people with respect. It's caring about the conversation, and the value that comes out of it.
Having the right mindset when getting into a conversation with someone over political issues is key. It's key to winning people over and gaining respect.
Check out the slide show to see what I'm talking about.
And if you like it, please share it.
Win-win is a situation, game, negotiation, or strategy in which all the parties benefit one way or another – there are no losers. In a conflict situation, when the participants are trying to work out a resolution, a win-win strategy is one in which everybody is accommodated; all participants come out winning.
A presentation given to the Turing School of Software & Design based in Denver, Colorado covering strategies and techniques for branding, networking events, and cold outreach.
This is my talk I gave at @JSINSA about how to deal with conflict as a developer. If this interests you, please ping me on twitter (see slides) and we can have a chat!
Jumpstart your Life, Career, and RelationshipsPaul D. Casey
It's so important to fully embrace your identity, and these exercises will nail that down. Email me at pcgrowingforward@gmail.com for the worksheets. Also, this will help you get clarity on your vision and how to avoid the inevitable obstacles that come your way.
Politics can be confrontational. It can be downright mean. But guess what? It doesn't have to be that way.
If you're interested in making a difference, in winning over people for the cause of personal freedom, then there's another way.
It's called personal evangelism.
It's making a point to talk to someone about their views. Not argue, debate, or throw facts at, it's treating people with respect. It's caring about the conversation, and the value that comes out of it.
Having the right mindset when getting into a conversation with someone over political issues is key. It's key to winning people over and gaining respect.
Check out the slide show to see what I'm talking about.
And if you like it, please share it.
Win-win is a situation, game, negotiation, or strategy in which all the parties benefit one way or another – there are no losers. In a conflict situation, when the participants are trying to work out a resolution, a win-win strategy is one in which everybody is accommodated; all participants come out winning.
A presentation given to the Turing School of Software & Design based in Denver, Colorado covering strategies and techniques for branding, networking events, and cold outreach.
This is my talk I gave at @JSINSA about how to deal with conflict as a developer. If this interests you, please ping me on twitter (see slides) and we can have a chat!
Jumpstart your Life, Career, and RelationshipsPaul D. Casey
It's so important to fully embrace your identity, and these exercises will nail that down. Email me at pcgrowingforward@gmail.com for the worksheets. Also, this will help you get clarity on your vision and how to avoid the inevitable obstacles that come your way.
One-to-one's are one of the most effective tools in a manager's tool belt. They build relationships, check on progress, allow for celebration and for challenge, and resolve problems before they get bigger. A well-crafted question gets to the heart of your priorities and makes your direct reports think!
Особое значение в конце ХХ - начале ХХI века приобрели виды научно-технической деятельности, направленные, главным образом, на решение практических и социально-значимых проблем.
Проблемы в промышленности, экологии, медицине и обществе в целом направляют исследования и разработку существенной части современной науки в развитых странах. Такая наука обусловлена контекстом будущего применения ее результатов и существует почти что исключительно благодаря этому контексту. Такие исследования являются основой для производства инноваций, задавая его высокий темп.
Современная наука и техника является очень сложным объектом для изучения и философского анализа. На ту часть науки и техники, что создается в контексте применения, современная философия только начинает обращать внимание. До сих пор мало изучались и концептуализировались механизмы зарождения и развития такого вида научно-технической деятельности, ее отношения к другим видам научной деятельности. В современной литературе поднимаются вопросы об эпистемологии, методологии, этике и коммуникации в ней. Именно проблемы, связанные с методологической рефлексией и коммуникацией, в современных видах исследовательской практики, производимой в контексте применения, и составят основной предмет исследования.
На слайдах представлены размышления о концептах и онтологиях нового вида интеллектуально-практической деятельности - "науки контекста применения".
UK Spectrum Policy Forum - Ross Macindoe, Airwave Solutions Ltd: Mission Crit...techUK
UK Spectrum Policy Forum
Ross Macindoe, Head of Future Networks, Airwave Solutions Ltd
Mission Critical Communications
See more at: http://www.techuk.org/about/uk-spectrum-policy-forum
All Rights Reserved
Dealing with mean, sarcastic, argumentative or manipulating co-workers? You can’t change them, but you can change how you deal with them or how you perceive them. Learn specific tips and different approaches when dealing with difficult situations. Find your inner strength to survive these challenging co-workers! Enhanced activities are included.
Notes from the Global Leadership Summit of 2015, hosted by Willow Creek. Dr. Brene Brown, Jim Collins, Ed Catmull, Horst Schulze, Bill Hybels, and many more share their insight and research on leadership, management, and people.
Conversations about conflict provide parties with the opportunity to examine their own actions and
reactions. This process of reexamination inevitably evokes people’s natural defensive mechanisms.
Defensiveness prevents people from learning and blocks the potential for transformation to occur. This
workshop will look at the internal and external causes of defensiveness, as well as ways that mediators can
intentionally work with this natural phenomena.
Workplace Survivor: Finding Your Inner Strength to Survive Challenging Co-Wo...Indiana State Library
Dealing with mean, sarcastic, argumentative or manipulating co-workers? You can’t change them, but you can change how you deal with them. Learn specific tips and different approaches when dealing with difficult situations. Find your inner strength to survive these challenging co-workers!
One-to-ones are the best way for managers to connect with their direct reports--to build relationship, cast vision, and stay on the pulse of their work.
These top time management tips are guaranteed to help you get your priorities done every day if you apply them! From starting with your values/vision to dealing with interrupters, you will maximize every minute!
Maximizing and Modifying Your Personality StylePaul D. Casey
It is so important for a leader to be self-aware, in order to bring out his/her best every day. And it's also vital to know the personalities of the team around him/her so that he/she can respectfully communicate in a way that builds buy-in.
As a leader, you are responsible for continually improving your organization and team. Learn the step-by-step method for gaining buy-in in your next change effort, including how to reduce resistance and integrate the change into daily work life.
It's important to have a filter for making decisions so that you know what problem you are solving and how you will match the right decision to the outcome desired.
2. when parties with contrasting goals
come in contact with one another
Conflict Occurs
3. “Conflict is a lot
like water—
it spills over;
it flows downhill;
and if left
unchecked,
it erodes whatever
it touches.
And sometimes,
like red wine,
it stains.”
— Jason Fried
6. We want to be liked. (“Leadership is about
doing the right thing, not the easy thing.”)
–Volkema
We don’t have hope it could turn out well—
waste of time/energy
It could escalate and bite us.
We feel we are not good at these talks.
Why else?
“We would rather harbor resentment
than risk rejection.” –Jim Putnam
8. If you sweep enough
under the rug, it becomes
a tripping hazard.
!
@##__#
9. 4X to Have a Crucial Confrontation
1. When you are acting out your feelings-
unhealthy signals.
2. Your conscience is nagging you to step up to
the plate
3. You’re downplaying the cost of not taking
action while exaggerating the danger of
speaking up.
4. You figure that nothing you do will help: they
are impossible to talk to.
10. “An ounce of action is worth
a ton of theory.” –Fredrich Engels
You have to be convinced that the
consequences of staying the same are
worse than what could be on the other
side of this confrontation.
11. How to get what you want with
different Approaches
Person A and Person B
Communication Exercise
15. Do you have a conflict to deal
with right now?
16. “When I contemplate the
reactional criticisms
of hostile people, I can become
paralyzed with fear.
If I try to offend no one and please
everyone, I won’t be effective.”
17. “What happens is not as
important as how you
react to what happens.”
–Thaddeus Golas
18. Tough on the problem,
soft on the person.
How do we add/detract value
from people in conversations?
19. The Fool’s Choice is to
CHOOSE to PRESERVE
the relationship
OR
RESOLVE the ISSUE.
21. Creating a Safer Situation
Show them how you specifically
understand how they feel.
Find a place to agree with them.
Make sure you are using “I statements…”
22. Pushing
My Buttons
Diffusing
Role Play
The goal is to get
the monkey off your
back when they throw
him there,
and back onto their
back by the conclusion
of the interaction.
23. • “You are singling me out, when
everyone else is doing it, too.”
• “C’mon. This isn’t the big deal
that you are making it.
I screwed up one time
and you smash me.”
• “That’s ridiculous. I don’t know
what you’re talking about.”
• “If you’d lead differently, I’d
behave differently.”
• “Everyone else thinks it’s stupid
that you enforce this rule.”
Pushing
My Buttons
Diffusing
Role Play
24. You are trying to
get
the person to
stop yelling
at the
closed door
(their past
pattern of behavior
that will no longer
be tolerated)
and look for the open door
(a new pattern they can
commit to).
28. MT:(Manager Tools)
“May I give you some feedback?
When you __________ (negative or
positive behavior), it demonstrates
_______________ (negative/positive
consequence to the team/company).
Would you please work on
changing that?”
29. PRACTICE:
“Your direct report is being a wet blanket
whenever a new idea is presented in your
team meetings. He/she interrupts the
person offering the idea, immediately
shoots at the idea with comments of why
it won’t work, rolls his/her eyes and gives
other negative body language, then checks
out during the ensuing discussion.”
30. “Being heard is so close to
being loved that for the
average person, they are
almost indistinguishable.”
–David Augsberger
31. Drive resolution down to
the lowest level.
LEAD:
Listen…Empathize…
Apologize….Discuss
32. Life Coaching & Professional Development
Certified Life Coach