Best Practices to Advance Planned Giving

                 Rod Miller
                 October 19, 2011




A Service
   Of:                          Sponsored by:
INTEGRATED PLANNING
Advising nonprofits in:	

          www.synthesispartnership.com	

•  Strategy	

•  Planning	

                                    (617) 969-1881	

•  Organizational Development	

   info@synthesispartnership.com	




A Service
   Of:                                                                Sponsored by:
Affordable collaborative data
             management in the cloud.

A Service
   Of:                         Sponsored by:
Today’s Speaker




                                            Rod Miller
                                                  CEO,
                                 Executive Institutional Advancement
                                               Exchange
Assisting with chat questions:                                                      Hosting:
April Hunt, Nonprofit Webinars                                          Sam Frank, Synthesis
                                                                                Partnership
 A Service
    Of:                                                     Sponsored by:
Best Practices to Advance Planned Giving
                        Rod Miller, CEO
        Executive Institutional Advancement Exchange
                    www.ExecIAE.com
What is a Planned Gift?

1. Made during an individual’s life

2. Benefits nonprofit (NPO) in future

3. After death of the individual and/or beneficiary




              © Executive Institutional Advancement Exchange LLC 2011
                                                                        2
                                www.ExecIAE.com
Advancement Best Practices on LinkedIn

Why, when and how to plan and execute best practices for
institutional advancement - share insights, ideas and creative
           ways to transform advancement efforts.

  For board trustees, CEOs and leaders with vision and
    commitment to best practices for growing revenue,
           philanthropy and marketing impact.

     http://www.linkedin.com/groups?gid=3874810




              © Executive Institutional Advancement Exchange LLC 2011
                                                                        3
                                www.ExecIAE.com
What are Best Practices?

A best practice is a method, process, activity, incentive,
   or reward that is believed to be more effective at
   delivering a particular outcome than any other
   technique, method, process, etc. when applied to a
   particular condition or circumstance…

                                     ... en.wikipedia.org/wiki/Best practices




               © Executive Institutional Advancement Exchange LLC 2011
                                                                                4
                                 www.ExecIAE.com
Advancement Best Practice Steps

1. Assess values, case, needs, goals and resources.
2. Review advancement strategy, process and behavior on-site.
3. Benchmark internally.
4. Engage new, key stakeholders.
5. Select and empower right leaders.
6. Sign-onto ROI performance: outputs, process and behaviors.
7. Establish pertinent, high-speed follow-through.
8. Reference benchmarks of world’s best practice.
9. Review trajectory and reward improvement.
10. Reassess stakeholder engagement.

                © Executive Institutional Advancement Exchange LLC 2011
                                                                          5
                                  www.ExecIAE.com
Best Practices to Propel Giving

1. Discover new key stakeholders.

2. Recruit right leaders (volunteer and staff).

3. Empower communications (pertinent and quick).

4. Grow the annual fund and mega-gifts (including
   planned gifts).

5. Assure follow through (3600 collaboration).

               © Executive Institutional Advancement Exchange LLC 2011
                                                                         6
                                 www.ExecIAE.com
Common Planned Gifts

• Outright gift in future (even to annual fund)
   – Stocks/bonds
   – Real estate, antique or other property
   – Retirement fund
• Trust instrument or bequest in Will
   – Irrevocable
   – Revocable
• Annuity or variable asset
• Life insurance

                   © Executive Institutional Advancement Exchange LLC 2011
                                                                             7
                                     www.ExecIAE.com
Bequest in Will

• Make and review
   – Seek % of estate
   – Restricted/unrestricted
   – Beware narrow terms of application


• Change with Codicil
   – Have wording readily available
      (obtain legal advice)



                © Executive Institutional Advancement Exchange LLC 2011
                                                                          8
                                  www.ExecIAE.com
Planned Giving Priorities

• Plan energetic engagement.

• Understand planned gift principles.

• Respect individual’s family/financial needs.

• Avoid specific advice or influence.

• Communicate creatively and frequently.



               © Executive Institutional Advancement Exchange LLC 2011
                                                                         9
                                 www.ExecIAE.com
1. Discover Planned Gift Potential

“Easiest gift to make…”
• Engage planned gifts task force at board-level
• Gather information from members of institution
• Mine institution’s database
• Showcase benefits from planned gifts
• Frequent news items/newsletters/updates
• Information seminars on planned giving
• Inform financial/legal professionals

             © Executive Institutional Advancement Exchange LLC 2011
                                                                       10
                               www.ExecIAE.com
NPO Stakeholders


                           Board
                           •Network




  NPO Family                                     Previously
  • Management                                   Involved
  • Staff                                        • Board
  • Clients                                      • Staff etc
  • Patients                                     • Clients
  • Students                                     • Contacts
  • Parents                                      • Professions




                   Community Affiliates
                   • On/Near Site
                   • Any who value services




   © Executive Institutional Advancement Exchange LLC 2011
                                                                 11
                     www.ExecIAE.com
Why Emphasize Planned Giving

Estimated 50% to 66% people die without a Will
  USA (66% of African-American/75% of Hispanic populations)
  Canada, Australia, Great Britain…


Rapidly growing assets of ageing baby boomers




                © Executive Institutional Advancement Exchange LLC 2011
                                                                          12
                                  www.ExecIAE.com
www.ExecIAE.com   13
2. Recruit Right Leaders – Task Force

Purpose: identify and help engage new potential donors
    – understood limited term > “thanks” > new blood
Good leadership – succession, mix board trustees and peers
    – Diversity of background, sex, occupation, geography, etc (“right”
       people)
Action meetings/agenda/minutes
    – Strong staff support
    – Invited, informed, involved and thanked
    – Interesting meetings
           (pre-planning with chair, solicitation materials)




                    © Executive Institutional Advancement Exchange LLC 2011
                                                                              14
                                      www.ExecIAE.com
Build Relationship for Change

                         Discover
                           who
                          cares
    Partner                                     Engage
      for
    remedy                                        CEO




                                                 Share
    Suggest
                                               interests
    options
                                               & values


                           Listen



   © Executive Institutional Advancement Exchange LLC 2011
                                                             15
                     www.ExecIAE.com
Empower Planned Giving Officer

•   Make/coordinate minimum 5 visits per week, in year-1


•   By year-3, some closures on planned gift instruments


•   Within 5-7 years, planned gifts may provide income


•   Some estimate planned gifts at 10 times what’s notified


                © Executive Institutional Advancement Exchange LLC 2011
                                                                          16
                                  www.ExecIAE.com
Align Expectations and Efforts


• 100-day plan to
  execution
• Personal engagement
  (board trustees, CEO,
  advancement)
• Initial 5 to 7 year
  commitment


              © Executive Institutional Advancement Exchange LLC 2011
                                                                        17
                                www.ExecIAE.com
3. Empower Communication


“Good advice for gift planners: stop talking about tax savings and
the technical aspects of gifts.

Instead, combine the emotional appeal of your mission with the
impact the donor’s gift can make, and you will have a winning
formula.”
                      - Phyllis Freedman, “Planned Giving Blogger”
                                 July 20, 2010




                           www.ExecIAE.com                           18
Focus Future




        www.ExecIAE.com   19
Focus Future




        www.ExecIAE.com   20
Focus Future




        www.ExecIAE.com   21
Focus Future




        www.ExecIAE.com   22
Value of Planned Gift to Donors

•   Opportunity to make a larger gift.
•   Avoid capital-gains tax.
•   Retain individual income.
•   Convert a highly appreciated asset.
•   Set value of assets for tax purposes.
•   Cut taxes on transfer of owned business.
•   Pass assets to heirs and/or NPO.


                © Executive Institutional Advancement Exchange LLC 2011
                                  www.ExecIAE.com                         23
Types of Givers



•   Impulsive

•   Habitual

•   Careful

•   Thoughtful
                 © Executive Institutional Advancement Exchange LLC 2011
                                                                           24
                                   www.ExecIAE.com
Most Effective Communication

Personal visits by
   1.   board-level peer

   2.   CEO

   3.   advancement professional

Additional visits by board member/CEO/professional
Each followed by a personal
   1.   letter (with visit/telephone follow-up)

   2.   phone call, with brief follow-up letter

                    © Executive Institutional Advancement Exchange LLC 2011
                                                                              25
                                      www.ExecIAE.com
Integrate Marketing Support

1.   Brochure/web
     – How to make planned gift to NPO
2.   Word-of-mouth, viral
     – Launch and repetition: “NPO accepts planned gifts/how”
3.   NPO web/publications/mailings
     – Advertise: “Photo + 50-150 word stories on who benefits”
4.   Community affiliates/community news
     – For information: “Photo + 250 word story on who benefits”
5.   Estate, wealth management sessions
     – Specialist information offered by NPO
6.   NPO planned giving newsletter

7.   Media-worthy stories



                     © Executive Institutional Advancement Exchange LLC 2011
                                                                               26
                                       www.ExecIAE.com
Overview Planned Gift Vehicles*

Planned Gift        Charitable          Deferred        Charitable       Grantor Lead     Retained Life
                       Gift            Charitable       Remainder          Annuity           Estate
Elements                              Gift Annuity        Trust             Trust
                     Annuity
   Income          No more than      No more than       One or more          NPO              None
  Beneficiary      2 individuals     2 individuals       individuals
Holds Remainder        NPO                NPO               NPO             Donor              NPO
 Rate of Return    Funct. Age/#       Funct. Age/#      Min. of 5%         Variable       Not Applicable
                   beneficiaries      beneficiaries    market value
  Payments to      Fixed amount      Fixed, deferred       Fixed         Fixed amount         None
  Beneficiary                           payment         percentage
     Term           Life income        Life income     Life inc. ben…   Life/spec. term   Life of spouses
Federal Taxation      Portion            Portion       Inc. tax-free…      May be...      Appraise value
 State/City Tax       Varies             Varies            Varies           Varies            Varies
 Rec. Min. Gift      $10,000            $10,000          $100,000            Open         Personal Res…
Accepted Assets     Cash/stock         Cash/stock       Cash/stock…      Cash/other…       Real Estate
Rec. Min. Age of        65                 35               60           No minimum           To set
  Beneficiary

                               • For Example Only: obtain advice from qualified
                                                                                                            27
                                            lawyers on all details
Comparison of Options


     Computer simulations available
      to project examples, based on
       variables of age, asset base,
percentage returns (where applicable)…etc.




       © Executive Institutional Advancement Exchange LLC 2011
                                                                 28
                         www.ExecIAE.com
Inform Legal/Finance Professionals

Keep interaction based on “information-only”
• Lunch/breakfast briefing about NPO (on-site)
   – Tour examples of how bring benefit
   – NPO planned giving materials
  Presented by CEO


• Visits/mailings: NPO planned giving materials



               © Executive Institutional Advancement Exchange LLC 2011
                                                                         29
                                 www.ExecIAE.com
Estate/Tax Planning Update

• Seminar on ways to
   –   Reduce taxes on income, capital gains and estates
   –   Use a trust to control assets and pass assets to heirs
   –   Plan a financially secure retirement
   –   Bypass capital gains taxes on stocks, real estate etc.
   –   Plan gift arrangements to maximize your estate and family
       inheritance
Presented by qualified (institutional) lawyer… free
… no solicitation

                  © Executive Institutional Advancement Exchange LLC 2011
                                                                            30
                                    www.ExecIAE.com
4. Grow Mega-planned Gifts


                Older people

                        Assets

                  % of estate




   © Executive Institutional Advancement Exchange LLC 2011
                                                             31
                     www.ExecIAE.com
Family Wealth Management

• (Live-in) Workshop(s) on ways to
   –   Sustain philanthropic intent of parents/grandparents
   –   Use various trusts to save income, gift and estate taxes
   –   Provide for children’s or grandchildren’s education/future
   –   Obtain valuable tax and other financial benefits from gifts
   –   Plan for IRA distributions and beneficiary arrangements
   –   Establish or maintain family foundation
Conducted by NPOs professionals, with qualified
  (institutional) lawyers/financial planners… free
  … no solicitation
                  © Executive Institutional Advancement Exchange LLC 2011
                                                                            32
                                    www.ExecIAE.com
5. Ensure Follow-through


           One well-briefed
        NPO point-of-contact
                 for
       Planned Giving inquiries




   © Executive Institutional Advancement Exchange LLC 2011
                                                             33
                     www.ExecIAE.com
100-day Plan to Execution

1. Expect R.O.I.
2. Planned gift task force
3. Gift acceptance policy
4. Agree team actions
5. Identify high potential
6. Schedule visits
7. Follow-through benchmarked
       to best practice
       …Secure initial results
                   © Executive Institutional Advancement Exchange LLC 2011
                                                                             34
                                     www.ExecIAE.com
Measure R.O.I. Benchmarks

1. Strategy
How well matched: stakeholder
values/mission
2. Operations
What pace: discovery, engagement, asking
3. Behavior
What priority: on big opportunities

Goal
Build capacity of each Planned Giving Officer


                  © Executive Institutional Advancement Exchange LLC 2011
                                                                            35
                                    www.ExecIAE.com
Suggested Resources
Gerard M. Condon, Esq and Jeffrey L. Condon, Esq, Beyond the Grave: the right way and the wrong
way of leaving money to your children (and others), New York, Harper, 2001

Rod Miller, “Beyond Benchmarking Institutional Advancement” in Excellence in Communicating
Organizational Strategy, Albany, NY: State University of New York Press, 2001 (sample@ GOOGLE)

……………... Best Practices for Fundraising, The CEO Hour, WSRadio.com, 3 interview segments
http://tunein.com/program/?SegmentId=35465519&ProgramId=268692

……………... Major Gift Strategies that Work
http://www.slideshare.net/NonprofitWebinars/major-gift-strategies-that-work-7616568

……………... Why When and How the Big Gift Campaigns Work
http://www.slideshare.net/NonprofitWebinars/why-when-and-how-the-big-gift-campaigns-work-
7285907

……………... Advancement Best Practices that Work
http://www.slideshare.net/NonprofitWebinars/advancement-best-practices
                           © Executive Institutional Advancement Exchange LLC 2011
                                             www.ExecIAE.com

                                                                                                  36
Find listings for our current season
               of webinars and register at:

                 NonprofitWebinars.com


A Service
   Of:                            Sponsored by:

Best Practices to Advance Planned Giving

  • 1.
    Best Practices toAdvance Planned Giving Rod Miller October 19, 2011 A Service Of: Sponsored by:
  • 2.
    INTEGRATED PLANNING Advising nonprofitsin: www.synthesispartnership.com •  Strategy •  Planning (617) 969-1881 •  Organizational Development info@synthesispartnership.com A Service Of: Sponsored by:
  • 3.
    Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 4.
    Today’s Speaker Rod Miller CEO, Executive Institutional Advancement Exchange Assisting with chat questions: Hosting: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 5.
    Best Practices toAdvance Planned Giving Rod Miller, CEO Executive Institutional Advancement Exchange www.ExecIAE.com
  • 6.
    What is aPlanned Gift? 1. Made during an individual’s life 2. Benefits nonprofit (NPO) in future 3. After death of the individual and/or beneficiary © Executive Institutional Advancement Exchange LLC 2011 2 www.ExecIAE.com
  • 7.
    Advancement Best Practiceson LinkedIn Why, when and how to plan and execute best practices for institutional advancement - share insights, ideas and creative ways to transform advancement efforts. For board trustees, CEOs and leaders with vision and commitment to best practices for growing revenue, philanthropy and marketing impact. http://www.linkedin.com/groups?gid=3874810 © Executive Institutional Advancement Exchange LLC 2011 3 www.ExecIAE.com
  • 8.
    What are BestPractices? A best practice is a method, process, activity, incentive, or reward that is believed to be more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstance… ... en.wikipedia.org/wiki/Best practices © Executive Institutional Advancement Exchange LLC 2011 4 www.ExecIAE.com
  • 9.
    Advancement Best PracticeSteps 1. Assess values, case, needs, goals and resources. 2. Review advancement strategy, process and behavior on-site. 3. Benchmark internally. 4. Engage new, key stakeholders. 5. Select and empower right leaders. 6. Sign-onto ROI performance: outputs, process and behaviors. 7. Establish pertinent, high-speed follow-through. 8. Reference benchmarks of world’s best practice. 9. Review trajectory and reward improvement. 10. Reassess stakeholder engagement. © Executive Institutional Advancement Exchange LLC 2011 5 www.ExecIAE.com
  • 10.
    Best Practices toPropel Giving 1. Discover new key stakeholders. 2. Recruit right leaders (volunteer and staff). 3. Empower communications (pertinent and quick). 4. Grow the annual fund and mega-gifts (including planned gifts). 5. Assure follow through (3600 collaboration). © Executive Institutional Advancement Exchange LLC 2011 6 www.ExecIAE.com
  • 11.
    Common Planned Gifts •Outright gift in future (even to annual fund) – Stocks/bonds – Real estate, antique or other property – Retirement fund • Trust instrument or bequest in Will – Irrevocable – Revocable • Annuity or variable asset • Life insurance © Executive Institutional Advancement Exchange LLC 2011 7 www.ExecIAE.com
  • 12.
    Bequest in Will •Make and review – Seek % of estate – Restricted/unrestricted – Beware narrow terms of application • Change with Codicil – Have wording readily available (obtain legal advice) © Executive Institutional Advancement Exchange LLC 2011 8 www.ExecIAE.com
  • 13.
    Planned Giving Priorities •Plan energetic engagement. • Understand planned gift principles. • Respect individual’s family/financial needs. • Avoid specific advice or influence. • Communicate creatively and frequently. © Executive Institutional Advancement Exchange LLC 2011 9 www.ExecIAE.com
  • 14.
    1. Discover PlannedGift Potential “Easiest gift to make…” • Engage planned gifts task force at board-level • Gather information from members of institution • Mine institution’s database • Showcase benefits from planned gifts • Frequent news items/newsletters/updates • Information seminars on planned giving • Inform financial/legal professionals © Executive Institutional Advancement Exchange LLC 2011 10 www.ExecIAE.com
  • 15.
    NPO Stakeholders Board •Network NPO Family Previously • Management Involved • Staff • Board • Clients • Staff etc • Patients • Clients • Students • Contacts • Parents • Professions Community Affiliates • On/Near Site • Any who value services © Executive Institutional Advancement Exchange LLC 2011 11 www.ExecIAE.com
  • 16.
    Why Emphasize PlannedGiving Estimated 50% to 66% people die without a Will USA (66% of African-American/75% of Hispanic populations) Canada, Australia, Great Britain… Rapidly growing assets of ageing baby boomers © Executive Institutional Advancement Exchange LLC 2011 12 www.ExecIAE.com
  • 17.
  • 18.
    2. Recruit RightLeaders – Task Force Purpose: identify and help engage new potential donors – understood limited term > “thanks” > new blood Good leadership – succession, mix board trustees and peers – Diversity of background, sex, occupation, geography, etc (“right” people) Action meetings/agenda/minutes – Strong staff support – Invited, informed, involved and thanked – Interesting meetings (pre-planning with chair, solicitation materials) © Executive Institutional Advancement Exchange LLC 2011 14 www.ExecIAE.com
  • 19.
    Build Relationship forChange Discover who cares Partner Engage for remedy CEO Share Suggest interests options & values Listen © Executive Institutional Advancement Exchange LLC 2011 15 www.ExecIAE.com
  • 20.
    Empower Planned GivingOfficer • Make/coordinate minimum 5 visits per week, in year-1 • By year-3, some closures on planned gift instruments • Within 5-7 years, planned gifts may provide income • Some estimate planned gifts at 10 times what’s notified © Executive Institutional Advancement Exchange LLC 2011 16 www.ExecIAE.com
  • 21.
    Align Expectations andEfforts • 100-day plan to execution • Personal engagement (board trustees, CEO, advancement) • Initial 5 to 7 year commitment © Executive Institutional Advancement Exchange LLC 2011 17 www.ExecIAE.com
  • 22.
    3. Empower Communication “Goodadvice for gift planners: stop talking about tax savings and the technical aspects of gifts. Instead, combine the emotional appeal of your mission with the impact the donor’s gift can make, and you will have a winning formula.” - Phyllis Freedman, “Planned Giving Blogger” July 20, 2010 www.ExecIAE.com 18
  • 23.
    Focus Future www.ExecIAE.com 19
  • 24.
    Focus Future www.ExecIAE.com 20
  • 25.
    Focus Future www.ExecIAE.com 21
  • 26.
    Focus Future www.ExecIAE.com 22
  • 27.
    Value of PlannedGift to Donors • Opportunity to make a larger gift. • Avoid capital-gains tax. • Retain individual income. • Convert a highly appreciated asset. • Set value of assets for tax purposes. • Cut taxes on transfer of owned business. • Pass assets to heirs and/or NPO. © Executive Institutional Advancement Exchange LLC 2011 www.ExecIAE.com 23
  • 28.
    Types of Givers • Impulsive • Habitual • Careful • Thoughtful © Executive Institutional Advancement Exchange LLC 2011 24 www.ExecIAE.com
  • 29.
    Most Effective Communication Personalvisits by 1. board-level peer 2. CEO 3. advancement professional Additional visits by board member/CEO/professional Each followed by a personal 1. letter (with visit/telephone follow-up) 2. phone call, with brief follow-up letter © Executive Institutional Advancement Exchange LLC 2011 25 www.ExecIAE.com
  • 30.
    Integrate Marketing Support 1. Brochure/web – How to make planned gift to NPO 2. Word-of-mouth, viral – Launch and repetition: “NPO accepts planned gifts/how” 3. NPO web/publications/mailings – Advertise: “Photo + 50-150 word stories on who benefits” 4. Community affiliates/community news – For information: “Photo + 250 word story on who benefits” 5. Estate, wealth management sessions – Specialist information offered by NPO 6. NPO planned giving newsletter 7. Media-worthy stories © Executive Institutional Advancement Exchange LLC 2011 26 www.ExecIAE.com
  • 31.
    Overview Planned GiftVehicles* Planned Gift Charitable Deferred Charitable Grantor Lead Retained Life Gift Charitable Remainder Annuity Estate Elements Gift Annuity Trust Trust Annuity Income No more than No more than One or more NPO None Beneficiary 2 individuals 2 individuals individuals Holds Remainder NPO NPO NPO Donor NPO Rate of Return Funct. Age/# Funct. Age/# Min. of 5% Variable Not Applicable beneficiaries beneficiaries market value Payments to Fixed amount Fixed, deferred Fixed Fixed amount None Beneficiary payment percentage Term Life income Life income Life inc. ben… Life/spec. term Life of spouses Federal Taxation Portion Portion Inc. tax-free… May be... Appraise value State/City Tax Varies Varies Varies Varies Varies Rec. Min. Gift $10,000 $10,000 $100,000 Open Personal Res… Accepted Assets Cash/stock Cash/stock Cash/stock… Cash/other… Real Estate Rec. Min. Age of 65 35 60 No minimum To set Beneficiary • For Example Only: obtain advice from qualified 27 lawyers on all details
  • 32.
    Comparison of Options Computer simulations available to project examples, based on variables of age, asset base, percentage returns (where applicable)…etc. © Executive Institutional Advancement Exchange LLC 2011 28 www.ExecIAE.com
  • 33.
    Inform Legal/Finance Professionals Keepinteraction based on “information-only” • Lunch/breakfast briefing about NPO (on-site) – Tour examples of how bring benefit – NPO planned giving materials Presented by CEO • Visits/mailings: NPO planned giving materials © Executive Institutional Advancement Exchange LLC 2011 29 www.ExecIAE.com
  • 34.
    Estate/Tax Planning Update •Seminar on ways to – Reduce taxes on income, capital gains and estates – Use a trust to control assets and pass assets to heirs – Plan a financially secure retirement – Bypass capital gains taxes on stocks, real estate etc. – Plan gift arrangements to maximize your estate and family inheritance Presented by qualified (institutional) lawyer… free … no solicitation © Executive Institutional Advancement Exchange LLC 2011 30 www.ExecIAE.com
  • 35.
    4. Grow Mega-plannedGifts Older people Assets % of estate © Executive Institutional Advancement Exchange LLC 2011 31 www.ExecIAE.com
  • 36.
    Family Wealth Management •(Live-in) Workshop(s) on ways to – Sustain philanthropic intent of parents/grandparents – Use various trusts to save income, gift and estate taxes – Provide for children’s or grandchildren’s education/future – Obtain valuable tax and other financial benefits from gifts – Plan for IRA distributions and beneficiary arrangements – Establish or maintain family foundation Conducted by NPOs professionals, with qualified (institutional) lawyers/financial planners… free … no solicitation © Executive Institutional Advancement Exchange LLC 2011 32 www.ExecIAE.com
  • 37.
    5. Ensure Follow-through One well-briefed NPO point-of-contact for Planned Giving inquiries © Executive Institutional Advancement Exchange LLC 2011 33 www.ExecIAE.com
  • 38.
    100-day Plan toExecution 1. Expect R.O.I. 2. Planned gift task force 3. Gift acceptance policy 4. Agree team actions 5. Identify high potential 6. Schedule visits 7. Follow-through benchmarked to best practice …Secure initial results © Executive Institutional Advancement Exchange LLC 2011 34 www.ExecIAE.com
  • 39.
    Measure R.O.I. Benchmarks 1.Strategy How well matched: stakeholder values/mission 2. Operations What pace: discovery, engagement, asking 3. Behavior What priority: on big opportunities Goal Build capacity of each Planned Giving Officer © Executive Institutional Advancement Exchange LLC 2011 35 www.ExecIAE.com
  • 40.
    Suggested Resources Gerard M.Condon, Esq and Jeffrey L. Condon, Esq, Beyond the Grave: the right way and the wrong way of leaving money to your children (and others), New York, Harper, 2001 Rod Miller, “Beyond Benchmarking Institutional Advancement” in Excellence in Communicating Organizational Strategy, Albany, NY: State University of New York Press, 2001 (sample@ GOOGLE) ……………... Best Practices for Fundraising, The CEO Hour, WSRadio.com, 3 interview segments http://tunein.com/program/?SegmentId=35465519&ProgramId=268692 ……………... Major Gift Strategies that Work http://www.slideshare.net/NonprofitWebinars/major-gift-strategies-that-work-7616568 ……………... Why When and How the Big Gift Campaigns Work http://www.slideshare.net/NonprofitWebinars/why-when-and-how-the-big-gift-campaigns-work- 7285907 ……………... Advancement Best Practices that Work http://www.slideshare.net/NonprofitWebinars/advancement-best-practices © Executive Institutional Advancement Exchange LLC 2011 www.ExecIAE.com 36
  • 41.
    Find listings forour current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: