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BENCH MARKING
DEFINITION
OBenchmarking is the process of
comparing one's business
processes and performance
matrices to industry bests or best
practices from other companies.
DIMENSIONS
ODimensions typically measured are
quality, time and cost.
OIn the process of best practice
benchmarking, management identifies
the best firms in their industry, or in
another industry where similar
processes exist, and compares the
results and processes of those studied
(the "targets") to one's own results and
processes.
CYCLE
TYPES
O Process benchmarking - the initiating firm
focuses its observation and investigation of project
processes with a goal of identifying and observing
the best practices from one or more benchmark
firms.
O Financial benchmarking - performing a financial
analysis and comparing the results in an effort to
assess your overall competitiveness and
productivity.
O Performance benchmarking - allows the
initiator firm to assess their competitive position
by comparing products and services with those of
target firms.
O Strategic benchmarking - involves observing
how others compete. This type is usually not
industry specific, meaning it is best to look at
other industries.
O Functional benchmarking - a company will focus
its benchmarking on a single function to improve
the operation of that particular function.
O Benchmarking in the public sector - functions
as a tool for improvement and innovation in public
administration, where state organizations invest
efforts and resources to achieve quality, efficiency
and effectiveness of the services they provide.
O Product benchmarking - the process of
designing new products or upgrades to current
ones. This process can sometimes involve
reverse engineering which is taking apart
competitors products to find strengths and
weaknesses.
IN NURSING
O Benchmarking in Nursing is defined as the
process by which the quest for best practice is
identified and pursued over a period of time for
reliable and better performance. Subjects that
can be benchmarked in nursing industry include
strategies, operations and processes.
THANK YOU

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Bench marking

  • 2. DEFINITION OBenchmarking is the process of comparing one's business processes and performance matrices to industry bests or best practices from other companies.
  • 3. DIMENSIONS ODimensions typically measured are quality, time and cost. OIn the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results and processes of those studied (the "targets") to one's own results and processes.
  • 5. TYPES O Process benchmarking - the initiating firm focuses its observation and investigation of project processes with a goal of identifying and observing the best practices from one or more benchmark firms. O Financial benchmarking - performing a financial analysis and comparing the results in an effort to assess your overall competitiveness and productivity.
  • 6. O Performance benchmarking - allows the initiator firm to assess their competitive position by comparing products and services with those of target firms. O Strategic benchmarking - involves observing how others compete. This type is usually not industry specific, meaning it is best to look at other industries.
  • 7. O Functional benchmarking - a company will focus its benchmarking on a single function to improve the operation of that particular function. O Benchmarking in the public sector - functions as a tool for improvement and innovation in public administration, where state organizations invest efforts and resources to achieve quality, efficiency and effectiveness of the services they provide.
  • 8. O Product benchmarking - the process of designing new products or upgrades to current ones. This process can sometimes involve reverse engineering which is taking apart competitors products to find strengths and weaknesses.
  • 9. IN NURSING O Benchmarking in Nursing is defined as the process by which the quest for best practice is identified and pursued over a period of time for reliable and better performance. Subjects that can be benchmarked in nursing industry include strategies, operations and processes.