Strategic Thinking is the combination of Innovation, Strategy Planning, and Operational Planning (Stanleigh, 2015). This presentation will explore the value of strategic thinking and why it is so important to an organization. Communication professionals are ideal candidates to think strategically at work because they possess that rare combination of knowledge about both their audience/customer (external) and their organization (internal). We will examine both the research and strategy phases of strategic thinking, which further illustrate why communicators are well suited to this process.
Presented at the 2016 Summit of the Society for Technical Communication in Anaheim, CA.
Presented on January 18, 2017 to the STC Philadelphia Metro Chapter via webinar.
Michael Parler (Vice President) and Jim Powell (Director of Technology) share experiences and insights from Purple, Rock, Scissors (PRPL), a fast-moving digital creative agency located in Orlando Florida.
Learn about the DNA behind the scenes at PRPL, how it recruits digital talent, and how they tackle projects with a goal-driven approach.
Michael & Jim will share insights on the agency’s trajectory, its growing pains, customer stories, and their own thoughts on the latest trends in digital marketing and product innovation.
Presentation given to American Advertising Federation (AAF) Tallahassee.
From Strategy to User Experience: Meeting Design is EverythingSocial Tables
Meeting design means different things to different people. Through interactive exercises, open discussion, and fast-paced mini-lectures, this experiential session will push participants to use strategic concepts and design best practices to produce better face-to-face experiences.
From idea to ux roadmap - MakeIt Masterclass - Boost User ExperienceClaudio Cossio
The process to create and execute user experience (UX) improvements on web application or mobile app does not have to be a complicated task, even if you are working with multiple personas. We will talk about how to maintain relevant user stories that cross polinate on the different user personas and then create a working scheme that can be quick and easy to execute to create a UX roadmap.
The focus is to create proposals that do not add complexity to the proposed UX improvements and can be implemented with ease.
Experience Lead, James Caruso, outlines a designer's journey from inception to interaction design, illustrating how Interaction Design (IxD) has the potential to affect all aspects of the entire experience for any project, and delight users while you're at it.
Presented at the 2016 Summit of the Society for Technical Communication in Anaheim, CA.
Presented on January 18, 2017 to the STC Philadelphia Metro Chapter via webinar.
Michael Parler (Vice President) and Jim Powell (Director of Technology) share experiences and insights from Purple, Rock, Scissors (PRPL), a fast-moving digital creative agency located in Orlando Florida.
Learn about the DNA behind the scenes at PRPL, how it recruits digital talent, and how they tackle projects with a goal-driven approach.
Michael & Jim will share insights on the agency’s trajectory, its growing pains, customer stories, and their own thoughts on the latest trends in digital marketing and product innovation.
Presentation given to American Advertising Federation (AAF) Tallahassee.
From Strategy to User Experience: Meeting Design is EverythingSocial Tables
Meeting design means different things to different people. Through interactive exercises, open discussion, and fast-paced mini-lectures, this experiential session will push participants to use strategic concepts and design best practices to produce better face-to-face experiences.
From idea to ux roadmap - MakeIt Masterclass - Boost User ExperienceClaudio Cossio
The process to create and execute user experience (UX) improvements on web application or mobile app does not have to be a complicated task, even if you are working with multiple personas. We will talk about how to maintain relevant user stories that cross polinate on the different user personas and then create a working scheme that can be quick and easy to execute to create a UX roadmap.
The focus is to create proposals that do not add complexity to the proposed UX improvements and can be implemented with ease.
Experience Lead, James Caruso, outlines a designer's journey from inception to interaction design, illustrating how Interaction Design (IxD) has the potential to affect all aspects of the entire experience for any project, and delight users while you're at it.
The Four Steps to Digital Transformation - PRWD Founder & CEO Paul RoukePRWD
At Integrated Live 2016 PRWD Founder & CEO presented the Four steps to digital transformation. Paul has worked in digital transformation since his 1st role in the digital industry in 1999, were he became the 1st web designer at Shop Direct, now a multi-billion UK retailer. In this presentation Paul shares client stories in digital transformation from brands Schuh, Skyscanner, Moss Bros, AO.com and Wilko
UX Strategy is a term that has been around for quite a while but is often not really well understood or implemented in business. Some companies have dedicated UX teams while others have a single UX champion who is struggling to make sense or identify what UX means to their organisation. How can organisations start thinking about how to bake UX into how they work? This tutorial at UXPA 2015 in San Diego, CA, took a pragmatic look at deconstructing what UX and UX strategy means to organisations, and looked at a framework to provide practical strategies to help connect UX Strategy to Business Strategy with the aim of truly embedding user insights and user centered design into the culture of their organisations.
Customer Discovery is a way for Startups or Product Managers to understand and validate 2 important factors: The Problem and the Solution. We explore what the product owner or entrepreneur needs to understand in order to make the right questions and use the best data channels to achieve Customer Development
The world is changing rapidly. Technology evolves by leaps and bounds. As design practitioners and leaders, we must prepare ourselves to face the challenges that are presented to us in an evolving interactive landscape. We must be proactive in an increasingly connected, revolutionized and changing world. We need to understand how our roles need to change to face these new challenges. We have to develop our teams and foster the skills to solve these new problems. We need to help our teams to sharpen our focus towards creating the benefits for the people who use our products and services. As influencers and leaders, we must reflect, adapt and evolve to go to the future together.
As organization's adopt Agile in the engineering organiztion it creates challenges for the rest of the organization. This talk introduces ways to up-level your product process to support agile teams. It introduces a framework for committing to dates and $$ for new features yet preserve the team agility.
Exploring the pragmatic relationship between Goals, Strategies, and Tactics through the lens of goal-driven design. Learn how to lead with the "why" and eliminate waste by having form follow function in digital strategy.
Presentation by PRPL VP, Michael Parler, at iSummit 2014
As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin Skinner discusses how to coordinate efforts and structure teams within large organizations. She covers:
- Realizing the Potential of Design
- Organizational Models / The Centralized Partnership
- The 5 Stages of Design Organizations
- The 12 Qualities of Effective Design Organizations
She also stresses the impact that design can have on business and highlights the importance of design managers in coordinating in-house efforts, advocating for quality, and enabling culture.
More information can be found in Kristin's book with Peter Merholz, Org Design for Design Orgs: Building and Managing In-House Design Teams, published by O'Reilly in August 2016.
http://orgdesignfordesignorgs.com/
The Numbers Game: How to Use Data to Land Top TalentGlassdoor
The Numbers Game: How to Use Data to Land Top Talent
Kirsten Davidson, Head of Employer Brand at Glassdoor
Lauren Ryan, Director of Talent Acquisition at Greenhouse
Do you know how well your content is performing? Is it achieving the goals you set for it? If it is, do you know why? And even more importantly, if it isn’t, do you know why not? It can be difficult to answer these questions. We know we want to measure something, but we might not know what to measure. We might not even be exactly sure how to articulate the answer we hope to get so that we can “ask the right question.”
In this session, Andrea will describe a method for evaluating your problem space starting with the result you hope to achieve. She’ll discuss the merits of this approach, how it will help you to determine what data you want to collect, and how to best collect and analyze the right data to determine the effectiveness of various kinds of content.
Hallazgo de colonia silvestre de Triatoma infestans. Sep 2003 Jorge González
Hallazgo de una colonia silvestre de Triatoma infestans en un eucalipto. Se postula la hipotesis de existencia de focos de Triatoma infestans en la region de Atacama.
The Four Steps to Digital Transformation - PRWD Founder & CEO Paul RoukePRWD
At Integrated Live 2016 PRWD Founder & CEO presented the Four steps to digital transformation. Paul has worked in digital transformation since his 1st role in the digital industry in 1999, were he became the 1st web designer at Shop Direct, now a multi-billion UK retailer. In this presentation Paul shares client stories in digital transformation from brands Schuh, Skyscanner, Moss Bros, AO.com and Wilko
UX Strategy is a term that has been around for quite a while but is often not really well understood or implemented in business. Some companies have dedicated UX teams while others have a single UX champion who is struggling to make sense or identify what UX means to their organisation. How can organisations start thinking about how to bake UX into how they work? This tutorial at UXPA 2015 in San Diego, CA, took a pragmatic look at deconstructing what UX and UX strategy means to organisations, and looked at a framework to provide practical strategies to help connect UX Strategy to Business Strategy with the aim of truly embedding user insights and user centered design into the culture of their organisations.
Customer Discovery is a way for Startups or Product Managers to understand and validate 2 important factors: The Problem and the Solution. We explore what the product owner or entrepreneur needs to understand in order to make the right questions and use the best data channels to achieve Customer Development
The world is changing rapidly. Technology evolves by leaps and bounds. As design practitioners and leaders, we must prepare ourselves to face the challenges that are presented to us in an evolving interactive landscape. We must be proactive in an increasingly connected, revolutionized and changing world. We need to understand how our roles need to change to face these new challenges. We have to develop our teams and foster the skills to solve these new problems. We need to help our teams to sharpen our focus towards creating the benefits for the people who use our products and services. As influencers and leaders, we must reflect, adapt and evolve to go to the future together.
As organization's adopt Agile in the engineering organiztion it creates challenges for the rest of the organization. This talk introduces ways to up-level your product process to support agile teams. It introduces a framework for committing to dates and $$ for new features yet preserve the team agility.
Exploring the pragmatic relationship between Goals, Strategies, and Tactics through the lens of goal-driven design. Learn how to lead with the "why" and eliminate waste by having form follow function in digital strategy.
Presentation by PRPL VP, Michael Parler, at iSummit 2014
As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin Skinner discusses how to coordinate efforts and structure teams within large organizations. She covers:
- Realizing the Potential of Design
- Organizational Models / The Centralized Partnership
- The 5 Stages of Design Organizations
- The 12 Qualities of Effective Design Organizations
She also stresses the impact that design can have on business and highlights the importance of design managers in coordinating in-house efforts, advocating for quality, and enabling culture.
More information can be found in Kristin's book with Peter Merholz, Org Design for Design Orgs: Building and Managing In-House Design Teams, published by O'Reilly in August 2016.
http://orgdesignfordesignorgs.com/
The Numbers Game: How to Use Data to Land Top TalentGlassdoor
The Numbers Game: How to Use Data to Land Top Talent
Kirsten Davidson, Head of Employer Brand at Glassdoor
Lauren Ryan, Director of Talent Acquisition at Greenhouse
Do you know how well your content is performing? Is it achieving the goals you set for it? If it is, do you know why? And even more importantly, if it isn’t, do you know why not? It can be difficult to answer these questions. We know we want to measure something, but we might not know what to measure. We might not even be exactly sure how to articulate the answer we hope to get so that we can “ask the right question.”
In this session, Andrea will describe a method for evaluating your problem space starting with the result you hope to achieve. She’ll discuss the merits of this approach, how it will help you to determine what data you want to collect, and how to best collect and analyze the right data to determine the effectiveness of various kinds of content.
Hallazgo de colonia silvestre de Triatoma infestans. Sep 2003 Jorge González
Hallazgo de una colonia silvestre de Triatoma infestans en un eucalipto. Se postula la hipotesis de existencia de focos de Triatoma infestans en la region de Atacama.
PST Password Recovery Tool to recover lost pst password or mail account password. Microsoft Outlook Pst Password Tool recovers pst password in simple, quick and efficient manner.
IL VELIERO PARLANTE è la mostra dei libri prodotti dalle scuole organizzata dalla omonima Rete regionale di 30 scuole pugliesi di ogni ordine e grado.
Ha come finalità la promozione della competenze chiave, con particolare attenzione alla lettura e alla creatività.
Le scuole, in rete dal 2008, elaborano itinerari progettuali volti a costruire ambienti di apprendimento ad alto potenziale motivazionale per favorire negli alunni lo sviluppo della competenza di lettura; l’obiettivo è quello di favorire il superamento della tecnica di lettura con la conquista del piacere della lettura. Il nostro modello di studente è quello di una Persona orientata e critica che interpreta il mondo e si costruisce un progetto di vita che preveda, quale strumento di lavoro, la conoscenza dei saperi e il loro utilizzo originale.
“Soft Skills” are the new “Hard Skills” – Tips & Tricks for Salesforce Projec...CzechDreamin
Have you ever been frustrated with your involvement in a Salesforce project that seem to derail, despite the high level of technical expertise of the team members?
Don’t be fooled by the term “soft skills” – many times these skills are harder to hone than “hard skills” and are key to success in all types of Salesforce work.
Join me in this presentation as I share my years of experience as a Salesforce admin and consultant, offering valuable insights and practical tips around soft skills to help you not only better understand the needs of your users and business, but guide your project to successful outcomes.
By attending this session, you will learn some tips and tricks on how to focus on soft skills to improve your performance in Salesforce engagements, achieve better outcomes, and differentiate yourself in a competitive job market.
Whether you are a team of one, or in a big UX team, at some point in your career, you will find yourself having to demonstrate and explain the value of UX in a project or even in a company, if you haven’t already.
As part of a UX conference on the theme, "how do you UX", I explore ways we can have these dialogues with varying audiences. The discussion can vary from explaining what UX is and hosting/ facilitating workshops internally to show the process to your peers, to the ROI of UX to senior management in order to resource additional budgeting, or even to clients as new business pitches.
This presentation will discuss barriers that might come up and techniques on how to sell UX to different audiences.
What does your job title really mean? / Ben Fausone & Yannic ScheffelService Experience Camp
This is Ben Fausone & Yannic Scheffel’s presentation from Service Experience Camp 2016 on What does your job title really mean, held on Day 1 in Raum 5.
The question of what defines a Data Scientist in organisations still troubles many today – here is a list of CV tips by Parallel Consulting that set you up for Data Science success in 2017.
Switching On the Growth Engine in Your Small Consulting PracticeGYK Antler
This presentation is from the Zintro Webinar Series: Marketing Tips for Consultants.
Our presenter is Brian Gladstein, CEO and Founder of Explorics, a unique marketing firm that helps B2B companies engage enthusiastic customers through loyalty and advocacy programs. He is a serial entrepreneur, co-chairs Boston’s Lean Startup Challenge, and also serves as a go-to-market coach for growth-stage companies. Brian is an MIT graduate with an MBA from Stanford.
We hope this personal story of how Explorics created a growth engine for its business will help other consulting firms and entrepreneurs approach their own businesses in interesting ways.
"Fifteen months ago, my marketing consulting practice was at a crossroads,” explains Brian. “No matter what we did – we couldn’t seem to scale the way we wanted to without client projects suffering – we were stuck. In this webinar, we will discuss how we systematically took apart our business and rebuilt it from the ground up into an engine for growth. Today, we are at the center of one of the most exciting transformations happening in the B2B Marketing and PR space, and business is booming."
Key takeaways in this presentation:
- The importance of focus
- Work on the business, not in the business
- Choose clients based on how they fit with your desired income stream
- Building mechanisms that transfer trust to your staff
- Design every project to run without you
- Train your staff to solve problems without you
Be sure to check out http://explorics.com/aa to take an Advocate Assessment for your company - this is a custom-built roadmap for measuring and increasing organic advocacy.
What Makes A World Class Microsoft 365 Intranet & Digital Workplace - WorkshopRichard Harbridge
Many organizations have accelerated their transformation to cloud enabled and powered Microsoft 365 digital workplaces.
While technologies like Microsoft Teams have been prioritized, for many organizations their intranets have not evolved to keep up with a more demanding workforce.
Modern intranets and digital workplaces don’t look the same as they did even a few years ago. With rich new capabilities, innovation from Microsoft, a changing technology landscape, and increased expectations from an increasingly digitally literate user population – a world class Intranet and Microsoft 365 powered Digital Workplace looks very different than it has in the past.
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
How organizations are planning their digital workplace strategy
How organizations today are taking their intranets to the next level
How designs and intranet patterns continue to evolve
What organizations are doing to deliver more value
How you can improve your own Digital Workplace
Develop key components of a content strategy
Connect the implementation of the strategy with
Improved workflows for creating, managing, and publishing content
Reduction of risk in lack of compliance, inconsistency, missing information
Generation of revenue through effective multi-channel content delivery
Ask (and answer) questions related to tool selection
Hands-on with FrameMaker and DITA to create topics
Publish PDF and HTML5 formats
Implement an Adobe Experience Manager-based solution to ingest, manage, and publish content
Analytics is more than "slap on the google analytics tag and we're done". Any good Digital project starts out with a good set of Goals & Objectives...but when was the last time that you measured the result of those goals & objectives? Lean Analytics is about integrating the analytics in the whole process...from the start. In a LEAN way
This is Amanda Stockwell's session from UX Australia 2015 in Brisbane.
The session discussed the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skill sets and offer opportunities to grow. It helped the attendees understand UX career options and help them craft their work samples and personal interactions to maximise their chances for success, whatever that looks like to them.
The session included a discussion of:
The varying career paths within UX and definitions of success
What employers are looking for in UX professionals
Ways to utilise existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
The Art of Discovery – Why Requirements Matter, Pallavi AgarwalCzechDreamin
Requirements are the key to a successful implementation and yet so many forget to get the detailed requirements.
In this session, we discuss the what, why, who, of requirements gathering and why its one of the critical parts of a successful implementation.
We will focus on different aspects of discovery, requirements gathering, users and use cases and walk through it together to get a clear understanding of why the focus should be on the business and the users.
Beyond the Crystal Ball –The Agile PMO - Heather Fleming and Justin RiservatoAtlassian
Perhaps we've set our project management officers (PMOs) up for failure. Without knowing it, we ask them to predict the future using a one-size-fits-all approach to best practices – and that just doesn't work. There is no magic crystal ball! Learn how an agile PMO can help your organization tackle the right work, at the right time, with the right teams using JIRA.
Gilt Senior Director, Program Management Office Heather Fleming and Director of Program Management Justin Riservato discuss Agile, Gilt's PMO challenges and more in this informative presentation.
Presentation held on 26.09.2019 at the "Digital Workplace and Employee Experience Summit" in Berlin (Germany)
HUMANIZING THE DIGITAL WORKPLACE: REINFORCING CULTURE, TAPPING INTO THE POWER OF EMPLOYEES & ENCOURAGING CONTINUOUS
IMPROVEMENT
Business Embraces Design: Getting a Seat at the Table Is Just the BeginningJose Coronado
The impact of design in organizations continues to grow. We see more designers rising to leadership roles in the executive suite, in venture capital and in founding teams.
Some would argue that design already has a seat at the table and we should stop talking about it. However, reality shows a different picture as there are thousands of design teams at different levels of influence in their organizations. We need to share our stories and lessons learned so others can avoid our mistakes and leverage what works as they pave their own leadership journeys.
Matt Cooper, GM at Visually, and Angela Lee Bostick, CMO at Emory University, Goizueta School of Business discuss how content marketing has become increasingly important in attracting successful higher education candidates, and how Emory University successfully strategized and executed an effective content marketing campaign, leveraging existing assets & resources.
Want to move your career forward? Looking to build your leadership skills while helping others learn, grow, and improve their skills? Seeking someone who can guide you in achieving these goals?
You can accomplish this through a mentoring partnership. Learn more about the PMISSC Mentoring Program, where you’ll discover the incredible benefits of becoming a mentor or mentee. This program is designed to foster professional growth, enhance skills, and build a strong network within the project management community. Whether you're looking to share your expertise or seeking guidance to advance your career, the PMI Mentoring Program offers valuable opportunities for personal and professional development.
Watch this to learn:
* Overview of the PMISSC Mentoring Program: Mission, vision, and objectives.
* Benefits for Volunteer Mentors: Professional development, networking, personal satisfaction, and recognition.
* Advantages for Mentees: Career advancement, skill development, networking, and confidence building.
* Program Structure and Expectations: Mentor-mentee matching process, program phases, and time commitment.
* Success Stories and Testimonials: Inspiring examples from past participants.
* How to Get Involved: Steps to participate and resources available for support throughout the program.
Learn how you can make a difference in the project management community and take the next step in your professional journey.
About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For event details, visit pmissc.org.
The Impact of Artificial Intelligence on Modern Society.pdfssuser3e63fc
Just a game Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
Resumes, Cover Letters, and Applying OnlineBruce Bennett
This webinar showcases resume styles and the elements that go into building your resume. Every job application requires unique skills, and this session will show you how to improve your resume to match the jobs to which you are applying. Additionally, we will discuss cover letters and learn about ideas to include. Every job application requires unique skills so learn ways to give you the best chance of success when applying for a new position. Learn how to take advantage of all the features when uploading a job application to a company’s applicant tracking system.
Exploring Career Paths in Cybersecurity for Technical CommunicatorsBen Woelk, CISSP, CPTC
Brief overview of career options in cybersecurity for technical communicators. Includes discussion of my career path, certification options, NICE and NIST resources.
This comprehensive program covers essential aspects of performance marketing, growth strategies, and tactics, such as search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, social media marketing, and more
New Explore Careers and College Majors 2024.pdfDr. Mary Askew
Explore Careers and College Majors is a new online, interactive, self-guided career, major and college planning system.
The career system works on all devices!
For more Information, go to https://bit.ly/3SW5w8W
2. Intro and overview
•Why are we here?
•Strategic thinking –
what is it and why should you care.
•“Hoot…hoot”
#spectrum16 @DCCD
3. #spectrum16 @DCCD
Can you see the big picture?
leaders engineers
http://www.4castplus.com/wp-content/uploads/2013/11/buried-by-content.jpg http://www.peaktechnical.com/news/wp-content/uploads/2015/10/careers-foto-peak.png
4. Your story
•How did you answer 1 & 2 on your handout?
•“I feel underappreciated.”
•“If I could only find a project where I could
shine…”
#spectrum16 @DCCD
5. Your goal internal monologue should be…
“I solve problems”
“I add value”
“I improve quality”
“I make my role critical”
#spectrum16 @DCCD
7. VPN
Value Worth, useful, helpful, advantage
Priority Primary, most important
(may not be most urgent)
Nexus Connection, convergence
#spectrum16 @DCCD
8. #spectrum16 @DCCD
Spark
The Role of Strategic Thinking in
Business Planning
https://bia.ca/the-role-of-strategic-
thinking-in-business-planning/
http://www.campinc.com/wp/wp-content/uploads/2013/11/Bright-Idea-Bulb-343x223.jpg
10. What is Strategic Thinking?
Strategic Thinking is a planning process that
applies innovation, strategic planning and
operational planning to develop business
strategies that have a greater chance for
success.
#spectrum16 @DCCD
11. What is Strategic Thinking?
a process
innovation,
strategic planning and
operational planning
success.
#spectrum16 @DCCD
13. #spectrum16 @DCCD
Why is Strategic Thinking Important?
•Organizational need
•Location, location,
location
•It fits squarely within
the communicator’s
zone
https://s-media-cache-ak0.pinimg.com/236x/15/15/6a/15156a7d4d70632df504ef7962f2db4f.jpg
14. #spectrum16 @DCCD
First step…Research
Who/what are your current research inputs?
•Internal = employees
•External = customers and the competition
•How do you get the information you
need?
16. C B inputs – how do
your customers tell you
what they need?
B C outputs – how do
you tell your customers
what you are offering
them?
C C ? – You do know
your customers could be
talking to each other
about you, right?
17. E B inputs – how do
your employees tell you
what they need?
B E outputs – how does
your org tell their
employees what they
need to know?
E E ? – You do know
employees gossip about
the company, right?
18. Benchmarking
Who are the market
leaders in your
sector?
What is your source
for industry best
practices?
Who do you
compare your
outputs to/with?
20. #spectrum16 @DCCD
Innovation
• Change happens
• Handout question 3
• What is the change
management plan?
• What will the new normal look
like?
• How can you help?
22. Mission
•Mission Statement – highest level of this
process, should happen for organization and
for “mission critical” sub-units (branches,
teams, centers etc.)
•May be a good first step but revisit at the
end to make sure it is still relevant
#spectrum16 @DCCD
23. #spectrum16 @DCCD
Vision = “We believe…”
A vision statement should answer the question
“What do we believe?”
24. #spectrum16 @DCCD
Vision Statement Example - Apple
Apple’s current (2015) vision statement was introduced by
CEO Tim Cook, who stated:
“We believe that we are on the face of the
earth to make great products and that’s not
changing…We believe in the simple not the
complex. We believe in saying no to
thousands of projects, so that we can really
focus on the few that are truly important
and meaningful to us… http://panmore.com/apple-mission-statement-
vision-statement
25. #spectrum16 @DCCD
Wait, what did he say?
= VPN
“We believe in
saying no to
thousands of
projects, so that we
can really focus on
the few that are
truly important and
meaningful to us…”
26. #spectrum16 @DCCD
Goals
• SMART in construction
• Should fit within the context of
higher levels and written in the
same style
(mission and vision)
http://www.caneprevost.com/wp-content/uploads/2015/04/Haley-SMART.jpg
28. #spectrum16 @DCCD
Gaps
• Funding and Staffing are the
usual suspects
• Try to dig deeper…what is in
the way of making the goals
happen?
• Are there admin or engineering
approaches to closing these
gaps?
NOT THIS…
30. •Action plans – how are you going to do the
things you said you wanted to do in your
goals?
•Measure/Evaluate
• How will you know when you’ve achieved your
goals? If so…[what]? If not…[what]?
Operationalization*
#spectrum16 @DCCD
*This may top my list for most hated business jargon!
34. #spectrum16 @DCCD
Is this role right for you?
•Investment – Handout question 4
•Deep Commitment
•Institutional Knowledge
•Support
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•Mentor
35. Pathways
•On the job training
•Mentor/Mentee
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#spectrum16 @DCCD
37. #spectrum16 @DCCD
Resources
• Initial spark article
• Covey’s Time Management
Quadrants
• Randy Pausch’s Time
Management Lecture to UVA
• Linchpin: Are You
Indispensable? By Seth Godin
• Developing Your Organizational
Power and Influence – Andrea
Ames LavaCon Keynote 2015
I’m building a 20th century career in the 21st century
I’ve always been fascinated by those who are seemingly “in the right place at the right time” and what the story is behind those moments
When people hear strategy and strategic thinking/planning there is a certain amount of fear/misunderstanding
Some people say they just don’t have time or interest in strategy and so I ask a simple question – can you see the big picture? If so what do you see?
Depending on the structure of your organization, some leaders can’t escape what Steven Covey calls the “whirlwind” of seemingly urgent things which may or not be important – they are consumed by email and meetings so their ability to do important things which are not urgent is vastly diminished
If your organization depends on engineers, they will tell you that strategy is not in their DNA – they are minutia focused with purpose – the details, the problem solving is what you want them doing but the degree to which they contribute to the organization’s outputs mean that they need to be involved in the process. You work with them, you know them so you can relate.
And now for the Audience Participation portion of the show
What is your story and where do you tell it? Do people understand what you do? Do you take every opportunity to practice what you preach –
Controlled vocabulary, clear message, repetition, SEO – findability. Example – LinkedIn “Headline”
What you say matters if you want to retain your position and eventually advance
Put yourself in the right place at the right time.
Align your strengths with the needs of your organization
I have spoken previously about the spark that ignites an idea which eventually turns into a concept – presentation
This is the article and reference that started me thinking about the ideas covered in this talk, I really liked the model they presented because it looked at more than just the planning and talked about the thinking process. Another good one is “Design Thinking” but we will save that for a future conference presentation.
This is the model presented in the article and Horray! There’s a visual.
Research first – you must do your homework. Good news, you are (or should be) doing this
If we distill that statement we get this which of course I would like to visualize it (and also make it understandable for engineers) so you get this:
This simplification also shows you that this investment of work will result in a WIN! There has to be some cake (reward) at the end
Can you go back and forth between your left and right brain?
Where do you sit in your org structure? Are the silos still there? Are there still permissions required to share/play outside your organizational box – think sandbox and sharing from kindergarden
So like I said, there’s homework. You aren’t going to do this tomorrow unless you are checking off some serious boxes as we move thru this material.
So if you are in professional communication or documentation or content strategy, you are inside of the organization and possibly further within a group/team and that organization doesn’t exist in a vacuum so let’s look at it like this…
I see myself (and possibly you) at the center of the inner circle – that represents you within your team/unit structure – within the company/organization – that’s the triangle.
Now that you’ve done your homework, you can make that change – innovate
STORY TIME
Our office needed to update our website – front and back end. This represented a serious investment of time, money effort. Planning to do this moved the content authoring from a programmer/coder to the SME using our faux CMS. That was going to involve some serious changes to the SME’s responsibilities. This content would require review and oversight along with some structure. We approached it advocating for the user/reader/customer – what do they need and how can we best deliver it?
So for the purpose of this presentation I am equating innovation with change – this is deliberate because you most likely are not engineering the innovation, you are going to have to deal with the change that the innovation will bring to your company. Without thinking about the change and its effect on the company, there will be trouble. Don’t have a change management plan, this seems like a good place to start in growing your ability to think strategically and add value to your organization.
Every organization/team/unit needs to plan. These five are what I consider the bare-bones, least you can do to get the benefits strategic planning