Beacon technology has the potential to disrupt the way brands–particularly retail brands–think about the intersection of the physical retail experience and the mobile experience. Using beacons wisely, retailers will be able to play the part of a gracious, individually attentive host, combining the users’ interests, intent and physical location.
We have been doing some work with Beacons (iBeacon’s) at the moment and there where many preconceptions we had to overcome before getting to grips with the technology. We have compiled this presentation to help explain the landscape and explore some possibilities.
What are Beacons and how do they work? What are their different uses? How does it compare to other technologies? What are Golden Gekko's recommendations regarding the use of Beacons?
Introduction
Beacons are small wireless devices that broadcast signals using Bluetooth Low Energy (BLE), or Bluetooth SMART technology. Mobile apps on compatible devices are able to listen for signals from beacons placed in the physical world and then trigger an experience via the app.
Beacon enabled apps are notified when the device enters or exits the range of a beacon, and are also able to monitor the distance from the beacon as it changes, often referred to as 'ranging'.
Bluetooth Low Energy
BLE or Bluetooth Smart is an intelligent and power friendly version of Bluetooth wireless technology and exchanges data over short distances using radio transmissions. The power of BLE is in its ability to work with an app on a smartphone, tablet or any other compatible mobile device.
The Beacon System
The Beacon system from Apple can be broken down into two parts:
• A piece of hardware – the “Beacon”, which constantly broadcasts a Bluetooth Low Energy signal. This transmits a unique identifier (UUID) and two further identifiers; major and minor (unsigned 16 bit integer values), which can be used to identify the beacon.
• Application Programmable Interface (API) - An API to search for beacons with a certain UUID and optionally a specific major and minor value. iBeacon adds the possibility for the developer to subscribe to beacons like you would subscribe to geolocations. This enables the app to get notifications (whether the app is currently running or not) when the user gets within range of a specific beacon.
Importance
• High degree of accuracy
• Low impact on battery life
• Low cost of entry
• No Internet connection required
Security
Some of the most common beacon security myths:
• Beacons are transmitting personal data:
Beacons don’t transmit any personal data. In fact, beacons don’t receive any data at all.
• Beacons are tracking my location:
Beacons can’t track your location. The only thing they can do is let your mobile device know that you’re nearby.
Compatibility
Beacons work with both Android and iOS. They were initially introduced in iOS7 and are compatible with every Android version > 4.3
This puts beacon functionality in 300 million + devices.
Conclusion
Beacons transmit a low energy signal from a device with a radius of 0-50 meters to broadcast static pieces of data within short distances.
In a nutshell, our basic requirements for an operational beacon are:
1. Beacon enabled mobile app
2. Network of deployed beacons
3. Bluetooth switched on and relevant permissions
Without a doubt, the Beacon is a useful convergence device that can be given a shot at, which is for sure a revolution in technology
Crafting and Launching Successful Beacon Apps - 11 Keys to SuccessKurt McIntire
Speaker: Kurt McIntire, Co-Founder, Vektor Digital
@kurtmcintire, @vektordigital
Launching a product or business that utilizes beacon technology? In this presentation, Kurt McIntire, Founder of Vektor Digital, breaks down the 11 keys to success for crafting successful beacon applications. He draws from his team's experience building over a half-dozen beacon and BLE applications for innovative startups and cutting-edge businesses.
11 Keys to Success:
1. Set Stakeholder Expectations
2. Validate If Beacons Are Needed
3. Know Your Operating Systems
4. Understand BLE Background Modes
5. Convey Value During Onboarding
6. Handle Bluetooth Off States
7. Provide Privacy Settings
8. Ensure User Interface Matches Beacon Accuracy
9. Utilize Beacon Cloud Management
10. Deploy with Interference in Mind
11. Aggregate Analytics Centrally
Webinar is conducted by Marcin Kasz, Beacon Ambassador at Kontakt.io and Ryan Bobillo, Relationship Developer at Howler. During the webinar you will learn: - How do beacons transform retail engagement? dive into hard metrics - How to put your ideas into practice with beacon hardware? How to manage large beacon deployments? learn from others experience - Get inspired by extraordinary retail use cases! and much more...
Here are my predictions about the beacon effect:
• Beacons transform the real world into a digital channel
• It’s relatively safe since there are multiple steps required for end-users to activate beacon communications
• Consumers expect feature-rich digital experiences in the physical world
• A decrease in semiconductor costs, new mandates in marketing, and consumer adoption will fuel the adoption of beacons usage
• By 2016, beacons will be free to retailers, museums, arenas
• The profit center for beacon companies will be software, analytics, insights and consulting services
• Consumers are “warming” to the idea of trading data for enhanced experiences
• Beacons are low cost and low maintenance, as a result there will be more than 4M devices in use by end of 2018
• Beacon-delivered advertising will generate significant activity in the next 18 months
• Beacon-generated ad space will be widely available via RTB and generate $500M-plus by 2018
• Mobile phone plans will be subsidized by advertising and supported by beacon data
We have been doing some work with Beacons (iBeacon’s) at the moment and there where many preconceptions we had to overcome before getting to grips with the technology. We have compiled this presentation to help explain the landscape and explore some possibilities.
What are Beacons and how do they work? What are their different uses? How does it compare to other technologies? What are Golden Gekko's recommendations regarding the use of Beacons?
Introduction
Beacons are small wireless devices that broadcast signals using Bluetooth Low Energy (BLE), or Bluetooth SMART technology. Mobile apps on compatible devices are able to listen for signals from beacons placed in the physical world and then trigger an experience via the app.
Beacon enabled apps are notified when the device enters or exits the range of a beacon, and are also able to monitor the distance from the beacon as it changes, often referred to as 'ranging'.
Bluetooth Low Energy
BLE or Bluetooth Smart is an intelligent and power friendly version of Bluetooth wireless technology and exchanges data over short distances using radio transmissions. The power of BLE is in its ability to work with an app on a smartphone, tablet or any other compatible mobile device.
The Beacon System
The Beacon system from Apple can be broken down into two parts:
• A piece of hardware – the “Beacon”, which constantly broadcasts a Bluetooth Low Energy signal. This transmits a unique identifier (UUID) and two further identifiers; major and minor (unsigned 16 bit integer values), which can be used to identify the beacon.
• Application Programmable Interface (API) - An API to search for beacons with a certain UUID and optionally a specific major and minor value. iBeacon adds the possibility for the developer to subscribe to beacons like you would subscribe to geolocations. This enables the app to get notifications (whether the app is currently running or not) when the user gets within range of a specific beacon.
Importance
• High degree of accuracy
• Low impact on battery life
• Low cost of entry
• No Internet connection required
Security
Some of the most common beacon security myths:
• Beacons are transmitting personal data:
Beacons don’t transmit any personal data. In fact, beacons don’t receive any data at all.
• Beacons are tracking my location:
Beacons can’t track your location. The only thing they can do is let your mobile device know that you’re nearby.
Compatibility
Beacons work with both Android and iOS. They were initially introduced in iOS7 and are compatible with every Android version > 4.3
This puts beacon functionality in 300 million + devices.
Conclusion
Beacons transmit a low energy signal from a device with a radius of 0-50 meters to broadcast static pieces of data within short distances.
In a nutshell, our basic requirements for an operational beacon are:
1. Beacon enabled mobile app
2. Network of deployed beacons
3. Bluetooth switched on and relevant permissions
Without a doubt, the Beacon is a useful convergence device that can be given a shot at, which is for sure a revolution in technology
Crafting and Launching Successful Beacon Apps - 11 Keys to SuccessKurt McIntire
Speaker: Kurt McIntire, Co-Founder, Vektor Digital
@kurtmcintire, @vektordigital
Launching a product or business that utilizes beacon technology? In this presentation, Kurt McIntire, Founder of Vektor Digital, breaks down the 11 keys to success for crafting successful beacon applications. He draws from his team's experience building over a half-dozen beacon and BLE applications for innovative startups and cutting-edge businesses.
11 Keys to Success:
1. Set Stakeholder Expectations
2. Validate If Beacons Are Needed
3. Know Your Operating Systems
4. Understand BLE Background Modes
5. Convey Value During Onboarding
6. Handle Bluetooth Off States
7. Provide Privacy Settings
8. Ensure User Interface Matches Beacon Accuracy
9. Utilize Beacon Cloud Management
10. Deploy with Interference in Mind
11. Aggregate Analytics Centrally
Webinar is conducted by Marcin Kasz, Beacon Ambassador at Kontakt.io and Ryan Bobillo, Relationship Developer at Howler. During the webinar you will learn: - How do beacons transform retail engagement? dive into hard metrics - How to put your ideas into practice with beacon hardware? How to manage large beacon deployments? learn from others experience - Get inspired by extraordinary retail use cases! and much more...
Here are my predictions about the beacon effect:
• Beacons transform the real world into a digital channel
• It’s relatively safe since there are multiple steps required for end-users to activate beacon communications
• Consumers expect feature-rich digital experiences in the physical world
• A decrease in semiconductor costs, new mandates in marketing, and consumer adoption will fuel the adoption of beacons usage
• By 2016, beacons will be free to retailers, museums, arenas
• The profit center for beacon companies will be software, analytics, insights and consulting services
• Consumers are “warming” to the idea of trading data for enhanced experiences
• Beacons are low cost and low maintenance, as a result there will be more than 4M devices in use by end of 2018
• Beacon-delivered advertising will generate significant activity in the next 18 months
• Beacon-generated ad space will be widely available via RTB and generate $500M-plus by 2018
• Mobile phone plans will be subsidized by advertising and supported by beacon data
Introduction to Beacon, its protocols and its ecosystem.Also contains information on companies providing end to end beacon solutions from hardware,software and cloud based beacon management.
2014 was the year that everyone got really excited about beacon technology and there’s no doubt that 2015 will be the year it becomes mainstream. We’ve put together a quick of 15 ways beacons can be used across many vertical sectors including retail, education, healthcare, events and tourism.
*available as .ppt or .key at http://resources.fosbury.co/steal-this-ibeacon-presentation
At Fosbury, we’ve pitched the value of beacons to thousands of businesses. While our presentations for each client are customized to fit their needs, the fundamentals we use to educate customers about the beacon industry remains largely the same.
Many times, these clients still need to”sell” iBeacons into their organization or to present it to their clients or partners. To do so, they have to create decks from scratch, or ask us for Fosbury branded presentations to spend hours editing.
We’ve made it easy. You can now download a presentation template to add your own logo & company colors with all the important content already filled in. We cover all the beacon basics, with charts and statistics to convince your customers or colleagues to save you time and effort.
We encourage you to steal this presentation and use it, never mention us, just don't forget us when you start doing your iBeacon implementation :).
Cheers,
Fill out the form to gain to access to the download link, and if you have any questions, email us at hello@fosbury.co.
“What’s New in Beacon Tech, 2017?”. Kurt McIntire breaks down the slew of upgrades and expansions to beacon technology in the last year. Beacons are not the same as they were in 2013. We started out with plain UUIDs but now we have ultra-wideband enabled beacons, industrial grade asset tracking systems, and unprecedented indoor mapping. These are the years in beacon tech where things really take off.
Conversation Focus Points:
- New Indoor Location tools
- New hardware & sensors
- New Cloud management tools
- 2017 cost of deployments and ongoing software pricing
Beacon is a low-cost piece of hardware — small enough to attach to a wall or countertop that use battery-friendly, low-energy Bluetooth connections to transmit messages or
prompts directly to a smartphone or tablet. In short, a new thing in technology
Beacon Explorers: Beacon Week San FranciscoDoug Thompson
BLE beacons have come a long way since Apple announced iBeacon support. At Beacon Week San Francisco, sponsored by Kontakt.io, we review some tips, insights and idea-starters for the new world of beacons.
Beacons are the missing link between the offline world and the digital space. They bring to life a new way of interaction by adding a context to the physical world. Here's how retailers, museums, events, smart cities, banks, and offices leverage proximity to grow their businesses and engage their audiences.
Beacon Technology for Restaurants - Personalizing the On-Premise ExperienceRockbot
Learn how today's smartest chains are leveraging beacon technology to engage guests, measure customer behavior, and enhance marketing and IT programs.
Download the full report here: http://info.rockbot.com/beacons-free-rockbot-white-paper
On Wednesday, July 17th, 2014 Retail Online Integration presented a one-day virtual event for cross-channel retailer - the Retail Marketing Virtual Conference & Expo (RMV). These slides are from the session "Beacons and the Future of Mobile Shopping" featuring Maya Mikhailov, EVP and Co-Founder of GPShopper, and Ryan Bonifacino, VP of Digital Strategy at Alex and Ani.
Many retailers today are experimenting with in-store beacons — i.e., Bluetooth-enabled devices that communicate with shoppers’ smartphones by sending them relevant ads, coupons, product information and more — to bridge the digital and physical shopping worlds. Consumers who opt in to receive such messaging can get great deals and valuable information, while retailers collect all-important customer data.
Want to know more about beacon technology, including how it works and how it’s changing the future of mobile shopping? Then listen in to this lively panel discussion featuring retail executives who have implemented beacon programs in their stores. Attendees to this session will learn the following:
* what beacon technology is and how it works
* how to use beacon technology to improve consumers’ in-store shopping experiences
* lessons from retail brands that are currently using the technology
* what’s next for beacon technology
* so much more!
This presentation introduces the motivation behind Beacon Technology and its potential. It briefly provides information about different protocols. The last part of the presentation is about basic implementation details that would enhance the user experience while presenting the current challenges.
iBeacon, BLE and The Future of Engagement: Dsrupted ConferenceDoug Thompson
Bluetooth LE beacons will do more than transform retail. They'll change the way we think about designing experiences and how we provide value to our customers and communities.
This overview of beacons was first presented at the Dsrupted Conference September 17, 2014.
http://www.dsrupted.com/about/agenda/
ProxiWave Complete Beacon Enabled solutionsBogdan Sava
Delivering the best proximity solution (#beacons, #iBeacon, #Eddystone, #wifi, #gps), helping clients stay ahead of competition. Our development teams are located in our offices in France, Romania and Japan, with 4 fields of expertise (iOS, Android, Windows Phone and Web mobile), deeply accustomed with “event” type module applications or apps designed to evolve in time, with Back Office development, as well as other sophisticated modules (e.g. augmented reality, iCouponing, geolocated CRM), already running in our customers’ environments.
If you are interested in finding out how you can deliver your compelling messages to your specifically targeted customer segments, providing them the expected content according to their individual preferences, please, drop us a line here: contact@cronos-technologies.com
PayPal Beacon and Apple iBeacon
Language:
English (90%) + Thai (10%)
Agenda:
- What’s Beacon
- Bluetooth Low Energy (BLE)
- PayPal Beacon
- Apple iBeacon
- References
*** LAVORA CON NOI ***
La tecnologia iBeacon è stata lanciata lo scorso anno da Apple ed è stata creata da Steve Jobs per poter permettere la prossima rivoluzione di internet
" L'INTERNET DELLE COSE "
L'utilizzo di questi dispositivi non ha limiti e si sta diffondendo in diversi settori.
Inoltre grazie a questa tecnologia anche le piccole attività commerciali potranno accedere al nuovo modo di fare pubblicità e promozioni per attirare nuovi clienti, il Marketing di prossimità.
Questa tecnologia rivoluzionerà radicalmente il modo in cui i brand potranno interagire con i consumatori fuori e soprattutto dentro i punti vendita,durante il processo d'acquisto.
I dispositivi TagPoint Beacon sono già utilizzati in :
Eventi e fiere,stadi,catene di supermercati,negozi di abbigliamento e accessori,ristoranti e bar,centri commerciali,parchi pubblici e musei,mercato immobiliare,trasporti pubblici,pubblica amministrazione e uso personale
I dispositivi TagPoint vengono distribuiti esclusivamente dall'azienda Revolutyon in Multilevel Marketing e il commerciante interessato ad installare dispositivi Tagpoint nella propria attività può acquistarli presso un distributore indipendente contattandomi.
Per diventare distributore contattami :
Il mio contato skype : roberto.schisano1
La mia mail : networksolutionapp@gmail.com
Link registrazione www.revolutyon.com/robbyxs
Introduction to Beacon, its protocols and its ecosystem.Also contains information on companies providing end to end beacon solutions from hardware,software and cloud based beacon management.
2014 was the year that everyone got really excited about beacon technology and there’s no doubt that 2015 will be the year it becomes mainstream. We’ve put together a quick of 15 ways beacons can be used across many vertical sectors including retail, education, healthcare, events and tourism.
*available as .ppt or .key at http://resources.fosbury.co/steal-this-ibeacon-presentation
At Fosbury, we’ve pitched the value of beacons to thousands of businesses. While our presentations for each client are customized to fit their needs, the fundamentals we use to educate customers about the beacon industry remains largely the same.
Many times, these clients still need to”sell” iBeacons into their organization or to present it to their clients or partners. To do so, they have to create decks from scratch, or ask us for Fosbury branded presentations to spend hours editing.
We’ve made it easy. You can now download a presentation template to add your own logo & company colors with all the important content already filled in. We cover all the beacon basics, with charts and statistics to convince your customers or colleagues to save you time and effort.
We encourage you to steal this presentation and use it, never mention us, just don't forget us when you start doing your iBeacon implementation :).
Cheers,
Fill out the form to gain to access to the download link, and if you have any questions, email us at hello@fosbury.co.
“What’s New in Beacon Tech, 2017?”. Kurt McIntire breaks down the slew of upgrades and expansions to beacon technology in the last year. Beacons are not the same as they were in 2013. We started out with plain UUIDs but now we have ultra-wideband enabled beacons, industrial grade asset tracking systems, and unprecedented indoor mapping. These are the years in beacon tech where things really take off.
Conversation Focus Points:
- New Indoor Location tools
- New hardware & sensors
- New Cloud management tools
- 2017 cost of deployments and ongoing software pricing
Beacon is a low-cost piece of hardware — small enough to attach to a wall or countertop that use battery-friendly, low-energy Bluetooth connections to transmit messages or
prompts directly to a smartphone or tablet. In short, a new thing in technology
Beacon Explorers: Beacon Week San FranciscoDoug Thompson
BLE beacons have come a long way since Apple announced iBeacon support. At Beacon Week San Francisco, sponsored by Kontakt.io, we review some tips, insights and idea-starters for the new world of beacons.
Beacons are the missing link between the offline world and the digital space. They bring to life a new way of interaction by adding a context to the physical world. Here's how retailers, museums, events, smart cities, banks, and offices leverage proximity to grow their businesses and engage their audiences.
Beacon Technology for Restaurants - Personalizing the On-Premise ExperienceRockbot
Learn how today's smartest chains are leveraging beacon technology to engage guests, measure customer behavior, and enhance marketing and IT programs.
Download the full report here: http://info.rockbot.com/beacons-free-rockbot-white-paper
On Wednesday, July 17th, 2014 Retail Online Integration presented a one-day virtual event for cross-channel retailer - the Retail Marketing Virtual Conference & Expo (RMV). These slides are from the session "Beacons and the Future of Mobile Shopping" featuring Maya Mikhailov, EVP and Co-Founder of GPShopper, and Ryan Bonifacino, VP of Digital Strategy at Alex and Ani.
Many retailers today are experimenting with in-store beacons — i.e., Bluetooth-enabled devices that communicate with shoppers’ smartphones by sending them relevant ads, coupons, product information and more — to bridge the digital and physical shopping worlds. Consumers who opt in to receive such messaging can get great deals and valuable information, while retailers collect all-important customer data.
Want to know more about beacon technology, including how it works and how it’s changing the future of mobile shopping? Then listen in to this lively panel discussion featuring retail executives who have implemented beacon programs in their stores. Attendees to this session will learn the following:
* what beacon technology is and how it works
* how to use beacon technology to improve consumers’ in-store shopping experiences
* lessons from retail brands that are currently using the technology
* what’s next for beacon technology
* so much more!
This presentation introduces the motivation behind Beacon Technology and its potential. It briefly provides information about different protocols. The last part of the presentation is about basic implementation details that would enhance the user experience while presenting the current challenges.
iBeacon, BLE and The Future of Engagement: Dsrupted ConferenceDoug Thompson
Bluetooth LE beacons will do more than transform retail. They'll change the way we think about designing experiences and how we provide value to our customers and communities.
This overview of beacons was first presented at the Dsrupted Conference September 17, 2014.
http://www.dsrupted.com/about/agenda/
ProxiWave Complete Beacon Enabled solutionsBogdan Sava
Delivering the best proximity solution (#beacons, #iBeacon, #Eddystone, #wifi, #gps), helping clients stay ahead of competition. Our development teams are located in our offices in France, Romania and Japan, with 4 fields of expertise (iOS, Android, Windows Phone and Web mobile), deeply accustomed with “event” type module applications or apps designed to evolve in time, with Back Office development, as well as other sophisticated modules (e.g. augmented reality, iCouponing, geolocated CRM), already running in our customers’ environments.
If you are interested in finding out how you can deliver your compelling messages to your specifically targeted customer segments, providing them the expected content according to their individual preferences, please, drop us a line here: contact@cronos-technologies.com
PayPal Beacon and Apple iBeacon
Language:
English (90%) + Thai (10%)
Agenda:
- What’s Beacon
- Bluetooth Low Energy (BLE)
- PayPal Beacon
- Apple iBeacon
- References
*** LAVORA CON NOI ***
La tecnologia iBeacon è stata lanciata lo scorso anno da Apple ed è stata creata da Steve Jobs per poter permettere la prossima rivoluzione di internet
" L'INTERNET DELLE COSE "
L'utilizzo di questi dispositivi non ha limiti e si sta diffondendo in diversi settori.
Inoltre grazie a questa tecnologia anche le piccole attività commerciali potranno accedere al nuovo modo di fare pubblicità e promozioni per attirare nuovi clienti, il Marketing di prossimità.
Questa tecnologia rivoluzionerà radicalmente il modo in cui i brand potranno interagire con i consumatori fuori e soprattutto dentro i punti vendita,durante il processo d'acquisto.
I dispositivi TagPoint Beacon sono già utilizzati in :
Eventi e fiere,stadi,catene di supermercati,negozi di abbigliamento e accessori,ristoranti e bar,centri commerciali,parchi pubblici e musei,mercato immobiliare,trasporti pubblici,pubblica amministrazione e uso personale
I dispositivi TagPoint vengono distribuiti esclusivamente dall'azienda Revolutyon in Multilevel Marketing e il commerciante interessato ad installare dispositivi Tagpoint nella propria attività può acquistarli presso un distributore indipendente contattandomi.
Per diventare distributore contattami :
Il mio contato skype : roberto.schisano1
La mia mail : networksolutionapp@gmail.com
Link registrazione www.revolutyon.com/robbyxs
Presentazione dedicata alla tecnologia iBeacon, con la quale Makeitapp integra svariate funzionalità della sua piattaforma per offrire ai propri clienti la possibilità di implementare efficaci strategie di proximity marketing.
I Beacon comunicano direttamente con le applicazioni mobile attivando una serie di azioni quali: apertura di uno specifico contenuto, invio di notifiche push e molto altro... ciò consentirà maggiore engagement e un nuovo e innovativo modo per comunicare, facendo vivere al massimo la brand experience ai clienti.
Offri a tutti i tuoi clienti una mobile experience mai provata prima con Makeitapp!
Proximity Marketing - che cos'è, come funziona e come realizzarlo tecnologica...Stefano Dindo
Anteprima dell'eBook creato da zero12 srl sul Proximity Marketing, volto a descriverne le caratteristiche principali, gli ambiti di utilizzo e le tecnologie a supporto.
Dopo aver definito il termine "Proximity Marketing", l'eBook prosegue con la descrizione degli obiettivi e dei vantaggi che caratterizzano tale tecnica.
A seguire, dopo un approfondimento sugli ambienti di business in cui poter adottare il Proximity Marketing, viene dato ampio spazio alla descrizione delle tecnologie a supporto (Audio di prossimità, Eye tracking, RFID, NFC, Beacon, Wearables).
Il documento termina con una sezione tecnica inserita per fornire un maggior dettaglio sulle modalità di funzionamento dei beacon.
Per scaricare l'eBook completo: http://www.zero12.it/proximity-marketing/
Get to know Beacons Understanding and Online & Offline IntegrationJohn Andric
With the fast-paced technological advancements, one needs to keep up-to-date with the latest innovations and trending topics. Like Beacons, a majority of IT professionals lack the proper understanding of this concept. With this white paper, you will be able to know Beacons and even the differences between online as well as offline integration.
This whitepaper explains and unlocks the power of proximity marketing and ibeacon use cases across a wide range of industries. Curated and prepared by award winning digital marketing strategist, keynote speaker and futurist to the travel industry, Stephenie Rodriguez. Rodriguez is the CEO of Mighty Media Group based in Australia.
In the ever-shifting landscape of technological advancements, certain innovations emerge as trailblazers, fundamentally altering the dynamics of how we engage with our environment. One such groundbreaking evolution that has captured widespread attention is smart Beacon technology, a transformative force that has steadily gained prominence in recent years.
Call To Action: Bridging the Gap Between Mobile & OOHPosterscope
As we see the number of connected devices and technologies continue to increase, the phenomena of the once spectatorial culture is now rapidly evolving into a participatory culture. Key drivers such as mobile, social and digital OOH have created a constantly connected consumer who has high expectations and more control over what he/she is willing to listen to, take away
and act upon. This has forced a collaboration of OOH with mobile, creating a new communication ecosystem that is revolutionizing how we interact with media while out of home.
Here we discuss how mobile technologies such as QR, SMS, AR, Bluetooth and NFC are changing the OOH advertising landscape, allowing brands to engage with consumers on a platform that never leaves their side.
As we see the number of connected devices and technologies continue to increase, the phenomena of the once spectatorial culture is now rapidly evolving into a participatory culture. Key drivers such as mobile, social and digital OOH have created a constantly connected consumer who has high expectations and more control over what he/she is willing to listen to, take away
and act upon. This has forced a collaboration of OOH with mobile, creating a new communication ecosystem that is revolutionizing how we interact with media while out of home.
Here we discuss how mobile technologies such as QR, SMS, AR, Bluetooth and NFC are changing the OOH advertising landscape, allowing brands to engage with consumers on a platform that never leaves their side.
What are iBeacons all about? In this presentation we answer to the most common questions about beacons.
Liki.io is about handling mobile customer experience with beacons. Liki.io combines personalized and scheduled beacon content, mobile applications and real world environment.
My colleagues from the IPG Medialab in NYC did again a fine report on the latest trends in mobile from this years Mobile World Congress in Barcelona Spain. It is definitely worth a read. For more inspiring technology news go to their website under www.ipglab.com
Mobile World Congress (MWC) is the largest mobile technology event in the world, and is increasingly the venue of choice for major mobile manufacturers to unveil new flagship products. We review some of the key trends and exciting products on display at this year's event.
Last week an estimated 80,000 makers, thinkers and innovators gathered for Mobile World Congress (MWC) held in Barcelona, to experience the newest technologies and mobile products from around the world. Exhibitors showcased the next wave in wearables, smartphones, tablets, as well as the connected home and car.
There were some exciting announcements centred around high speed data access, digital payments and infrastructure elements which all have the potential to impact the role of mobility in brand communication.
We create 5 key takeaways about this year's MWC.
>>MEC @ Mobile World Congress 2015
[wpp.com 09.03.15]
MWC has become the world’s biggest and only truly global mobile event. This year, 1900 exhibitors convened in Barcelona to showcase the next wave in wearables, smartphones, and tablets, as well as the connected home and car. But MWC 2015 doesn’t just focus on hardware, the truly exciting announcements centred around high speed data access, digital payments, and a host of other infrastructure elements. All of which have the potential to change how we live, work, and play, all over again.
http://www.wpp.com/wpp/marketing/digital/mec-at-mobile-congress-week-2015/
Everything you always wanted to know about beaconsGW Devices
There's been a lot of talk about beacons recently. But what exactly are they? And why should you care?
Beacons are undoubtedly one of the most exciting new technologies on the market, and as such you need to care about them for lots of reasons! Some think they could be set to revolutionise the way that we interact with devices and environments, potentially ushering in a new age of exciting, multi-channel interactive experiences. Others talk of 'The Internet of Things (IoT)' and how these new technologies could alter the way in which we interact with every-day devices such as our beloved cars, and even the humble refrigerator!
One thing is for sure, Beacons have the potential to open up exciting new opportunities for brands to interact with customers in ever more interesting ways. This also presents a huge opportunity for agencies and other partners to create innovative campaigns utilising these exiting new capabilities, which in turn generates new revenue streams.
We have chosen the top 5 stories from March, 2015 to get your creative juices flowing. These include solar powered beacons, South by Southwest and beacons helping the visually impaired in London. Check out movintracks.io to learn more about launching a campaign.
Technology & Media Trends; Mobile World Congress 2015Rori DuBoff
With more than 50 billion connected devices expected by 2020, the world of mobile continues to evolve way beyond handsets, to include smart appliances, accessories, cars, bikes and almost any object imaginable.
In this new organic marketing world of data-driven connectivity and content-fueled experiences, we find tremendous opportunities for marketers to create more meaningful connections with consumers.
The key trends from Mobile World Congress:
Custom Connectivity & Wearables, Immersive Experiences: Virtual & Augmented Reality, Location-Based Marketing, Mobile Commerce and Biometrics Communications
Tech & Media Trends 2015 @ Mobile World Congress with Havas + MobextHavas Media
With more than 50 billion connected devices expected by 2020, the world of mobile continues to evolve way beyond handsets, to include smart appliances, accessories, cars, bikes and almost any object imaginable.
In this new organic marketing world of data-driven connectivity and content-fueled experiences, we find tremendous opportunities for marketers to create more meaningful connections with consumers.
The key trends from Mobile World Congress:
Custom Connectivity & Wearables, Immersive Experiences: Virtual & Augmented Reality, Location-Based Marketing, Mobile Commerce and Biometrics Communications
iBeacons – Fad Or Trend? The Use-Cases For Retail And Omni-Channel SolutionsStefan Wolpers
iBeacons – Fad Or Trend?
23 slides on the use-cases of Apple's BLE – Bluetooth Low Energy – beacon technology that allows for the first time to precisely locate a person within pre-defined proximity of a sensor and to communicate with that person contextually.
But where's the beef? NFC, QR-codes and WLAN tracking were promising that before and never caught on.
The slide-deck provides an answer to that question by addressing the most important use-cases as well as dealing with privacy and technologies issues of the nascent technology.
Similar to Beacon Technology: What Brands and Marketers Need to Know (20)
In today’s connected culture, earning and maintaining attention is hard.
Funnels and channels are out of date and irrelevant. Digital is no longer about reach or exposure. Or, it is, but not just about that. Reach is the beginning. Digital success is all about ‘what’s next.’
Building relationships is about humanity: People respond to being asked for help.. It’s no longer about attention or loyalty, its about a shared sense of purpose. From Tom’s to Patagonia, mission is key.
Caleb Gardner, Digital Director of Organizing For Action, is strategist behind President Obama’s digital relationship-building operation. He joins Barefoot Proximity’s strategist Craig Heimbuch for a discussion about the nature of relationships between people and brands and why digital success means behaving more like humans than marketers.
1. How should marketers and movements think about strategy in today’s digital climate? Do traditional funnels and channel thinking still matter?
2. Why is asking for help more important than offering something for free? And how does digital ubiquity make it easier to create real relationships at scale?
3. Why does reach matter less than depth? How can brands and movements benefit from the thinking that 60M followers don’t matter?
Find out the answer to these questions in BBDO + Proximity's presentation, "Human Nature @Scale."
Digital Lab SXSW Recap -- Trends in Social, Creative Technology, Production, ...BBDO
SXSW has come and gone in a flash, and along with it, the annual outpouring of agency trend spotters choosing the five, seven, or ten key trends from this year’s festival. Most of these are put forth as they might apply to an entire agency – or all kinds of brands – which can sometimes result in a scope that is too wide to be impactful. So this year, the Digital Lab decided to approach our trends report a bit differently, and asked four BBDOers from across different disciplines to address key highlights from their respective areas of expertise.
The Digital Lab @ SXSW 2015: Don't Miss These Panels!BBDO
SXSW Interactive 2015 is set to take off! This year’s festival is bigger than ever, and with more than 600 different panels to choose from, attendees have some tough decisions to make.
So, the Digital Lab has assembled its own day-by-day “curated tour” of SXSW specifically for brands and marketers.
We’ll also be reporting back live from Austin all week, so be sure to follow us on Twitter at @TheDigitalLab.
Digital Lab CES Recap -- Everything Brands and Marketers Need To KnowBBDO
CES 2015 has come to an end. Check out what we've learned – and see what is most relevant for brands and marketers – in the Digital Lab's official recap.
With CES 2015 around the corner, brands are giving increased attention to emerging technology. But how are brands to decipher which technologies are important and which are not? Furthermore, how do they find value in them? Find out in our latest thought paper.
Responsive & Adaptive Design: Delivering Websites That Delight Your UsersBBDO
Considering that mobile and tablet users constitute an ever-growing share Internet traffic, designing websites with a mobile-first strategy is crucial to a sites success. This paper considers the two UX design techniques that can bring beautiful web design to the smaller screen.
Did you know that consumer reviews are trusted 12x more than product descriptions from brands and manufacturers? Considering the importance of consumer reviews, brands should be putting an active effort into managing their social CRM. This paper describes how to build the foundations of successful social CRM.
Facebook has re-released Atlas, the ad serving platform it purchased from Microsoft in 2013. What are the recent changes, and how will they impact advertisers? Learn more about it in this white paper.
Harnessing the Power of Social Media InfluencersBBDO
Social media influencers are not replacements for celebrities. They are the new celebrities.
This presentation gives an overview of the social influencer market, and demonstrates how brands and their agency partners can best tap into the influencer resource.
The era of organic reach on the Facebook platform has seemingly come to an end, giving rise to an era in which paid reach is the only method for guaranteed reach. This paper examines how brands and marketers can adapt to this new era.
Two weeks ago we released an infographic showing the life of a normal person as we imagine it in 2025. The kinds of automated services illustrated in that graphic that will appear over the next decade are all enabled by the same piece of technology: the API. What APIs, or Application Programming Interfaces, do is provide programmers with a simple way of connecting their programming into the data and services of an existing program. Any websites that embed Google or Facebook logins are accessing an API provided by Google or Facebook to authenticate users' identities. Similarly, as personal data becomes stored in the cloud, companies with permission to access such data are increasingly plugged in to their consumers' changing status and needs.
Beyond just explaining how APIs are driving technological advancements across every industry, our latest Digital Lab Thought Piece provides useful tips for any business on navigating a world based on APIs - whether that means activating the APIs that are already out there, or building one of your own to create new revenue stream or make your services indispensable.
As a teaser for our thought piece on APIs, we decided to illustrate the power of APIs by imagining how our personal lives might be affected by these platforms over the next decade. This graphic shows just a few of the changes and innovations we can expect by 2025, enabled by the open API revolution and the explosion of developers using APIs as a foundation for personal and professional projects.
in 2012, citizens of the world gathered in front of television sets, smartphones, tablet devices, and computers to watch the action of the Olympic Games unfold in London. However, our research report "Meet the Screens" taught us that not all screens were created equal. Using insights from this report as a lens, BBDO and Proximity investigated how different countries are expected to consume Olympic Games content.
A thought piece presented by the Digital Lab and prepared by Sarah Jane Blackman and Pierre-Jean Choquelle of Proximity Paris dissecting the phenomenon of modern-day digital social expression and the Super...
A white paper presented by the Digital Lab and written by Troy Hitch and Doug Worple covering the field of branded entertainment - distributed storytelling in...
A white paper focused on the driving factors and future implications of location based services and associated mobile innovation. This paper is presented by The Digital Lab and written by Keith Pinney, Channel Planning Directory...
Digital Money Maker Club – von Gunnar Kessler digital.focsh890
Title One is a comprehensive examination of the impact of digital technologies on
modern society. In a world where technology continues to advance rapidly, this article delves into the nuances and complexities of the digital age, exploring Its implications across various sectors and aspects of life.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Beacon Technology: What Brands and Marketers Need to Know
1. b e acon
tech nology
JUNE / 2014
What brands and
marketers need to know
2. Ever since Apple introduced
its own trademarked “iBeacon”
technology at their WWDC
conference in 2013, marketers
and retailers around the
world have been unable to
clear a persistent ringing
from their ears.
In most cases, though, they’ve
had trouble defining exactly
what that ringing is. So let us
clear the air and state it as
simply as possible:
that ringing is the sound of a
beacon-enabled future, one in
which communication between
brands and consumers is more
direct, and more physical,
than any technology has ever
before allowed.
3. however, the technology is
in its nascent stages. While
beacons themselves are
straightforward, the creative
potential and limitations of
beacon technology remain
unclear. Most important, there
has yet to be a well-defined
standard for a beacon-
triggered user experience.
4. The full potential of beacon
technology will take
experimentation
time
resources
creativity
It’s not going to be
“plug and play.”
6. bea·con n. /|
bēkən/
small, low-powered
transmitters that communicate
with smart devices in a
predefined physical radius
The “iBeacon” nomenclature confusion arose in 2013, when Apple
took Bluetooth LE technology and packaged it into iOS7 and
all of their newest devices. Then, using their standard “i-Naming”
convention, Apple effectively branded their version of the
technology as “iBeacon.” While it is true that many beacon
manufacturers are indeed working with Apple’s trademarked
iBeacon technology, it should be noted that any Bluetooth
LE-enabled device, including devices running Android, can
interact with beacons.
Beacons tie physical location to content delivery,
allowing brands to effectively trigger messages,
promotional offers, or unique app experiences based
on a user’s precise physical location.
7. Beacon technology
was made possible
and practical by the
invention of Bluetooth LE,
a low-cost, low-energy,
proximity-based network
that allows Bluetooth-
enabled devices to
interact with other
devices without
draining the battery
of either.
8. GPS
beacon technology stands
in contrast to GPS – which
is what most location–
based services have used to
this point – in that it uses
proximity mapping rather
than satellites or cell tower
triangulation to identify a
user’s position. This means
that it can work effectively
indoors, and if multiple
beacons are employed at once,
can pinpoint a user’s location
down to centimeters.
9. NFC
Beacon technology also
contrasts with NFC in that
it can connect devices from
distances of more than a
few inches and does not
require the mobile device
to have an NFC chip. To give
some perspective: NFC chips
have found their way into
only a limited selection of
phones, Apple’s not included,
while Bluetooth is already
incorporated into most.
10. BASIC Beacon INTERACTION
A preprogrammed signal is emitted from one beacon – let’s
call it Device A – and whenever a second, Bluetooth-LE
enabled mobile device, Device B, comes within a predetermined
vicinity–whether it be one foot, five feet or fifty feet–Device A
triggers a notification on Device B.
A
B
11. The signals coming from Device A, and the action it triggers
in Device B, can be preprogrammed through a content
management platform and can be changed, tailored and
altered at any time.
12. The proximity at which an interaction is triggered can be pre-
programmed to various intervals ranging from a few centimeters
to nearly 50 meters, and the connection, in its most basic form,
does not require Wi-Fi or Internet access.
13. The beacon devices themselves are just small devices–cheap, around $30
to $60, and of varied size, depending on the manufacturer–that contain
computer chips. These chips emit a constant Bluetooth LE signal, which
can then be recognized by a Bluetooth LE-enabled mobile device.
30$
60$
15. In order for a user’s mobile
device to receive the signal
from a beacon:
beacons may not be
the California gold rush,
but they present a golden
opportunity for brands
and marketers with an
explorative mindset.
1
2
3
the user’s device must have an app
listening for the beacon’s signal
Bluetooth must be turned on
the user must have granted the app
permission to receive push notifications
17. People are
already
comfortable
with the idea
of a content
strategy for
social [media],
and beacons
will simply
require a
new content
strategy for
your physical
space. Chad Rodriguez,
sonic notify,
beacon manufacturer
18. Beacon technology has the
potential to fundamentally
disrupt the way brands think
about the intersection of
physical retail experience and
mobile experience.
19. To date, user-specific content strategy has been relegated
to online environments like social networks, where the
brand can either target individuals based on preference
or use retargeting campaigns that use browsing behavior
to dynamically create ad units.
A proximity-triggered content strategy for beacon-
enabled environments will, therefore, resemble the
complex, highly segmented content strategies that brands
and marketers have already learned to develop for social
media.
Beacon technology effectively
adds a physical component to
an already-existing targeted
outreach strategy, allowing
brands to reach a user based
on their precise physical
location, in addition to every
other existing parameter.
20. Using beacons
wisely, retailers
will be able to
play the part
of a gracious,
individually
attentive host,
combining
the users’
interests, intent
and physical
location.
21. Retailers have become savvy at acquiring and cataloging an
endless amount of data on their customers’ browsing patterns,
areas of interest, and purchase intent.
Applied thoughtfully, beacons
will allow retailers to
leverage this data in a physical
environment, both to recognize
customers as they enter a store,
and to deliver custom-tailored
content, offers, and experiences
as they progress through the
aisles.
If a customer enters a physical space–retail or otherwise–
and a thoughtful, beacon-triggered message welcomes them
and anticipates their needs, it is likely that the customer will
enjoy the experience.
25. One of the most significant adopters of beacon
technology has been Major League Baseball,
which has implemented beacon technology in
2030of ballparks
26. it’s kind of
a no-brainer.
mobile and
digital
experiences
are paramount
to our fan
experience.
beacons
open up a
world of
possibility.Bill Schlough
Chief Information Officer
san francisco giants
27. The MLB’s beacons communicate to fans through
the MLB AtTheBallpark app, which, once installed,
encourages fans to check in at entry points in order to
unlock special offers.
29. At SXSW Interactive 2014, beacons were featured
prominently, not only as a method of providing
information, but also as a way of fostering a sense of
community among festival attendees.
30. Users who downloaded the official SXSW app – powered
by Eventbase – were treated to a smattering of beacon-
enabled perks, depending on their location. For instance,
those in the vicinity of the registration area, typically a
dreaded waiting zone, were given access via beacons to
a Registration Quickcode, thereby expediting the tedious
process.
Beacons were also used to bolster a sense of community
and even initiate group conversations among attendees.
If, for example, a user walked into a particular session, a
beacon in the room would trigger an invitation to an in-
app “chat room,” in which all of the users within range
of the beacon could engage in conversation. Festival
attendees and bloggers–often a tough crowd to sell on
new technology–generally responded favorably to the
use of beacons at SXSW, and some even suggested that
Eventbase could have been more aggressive with its
notifications.
Some of the most clever usage of beacon technology
has been through the creation of large-scale interactive
events and exhibits. At CES 2014 in Las Vegas, for instance,
beacons formed the backbone of an interactive scavenger
hunt; and in May 2014, beacons were used to create a
New York City Beacon-Crawl–a clever take on the popular
pub crawl–in which beacons are scattered throughout
bars and restaurants within the city, and participants are
rewarded upon entry.
32. The greatest opportunity for
beacons is within the retail
space, as the technology
unveils an ability greater
than we’ve ever had to
communicate with consumers
entirely based on where they
are located in a store.
Surprisingly though, this
is the area that has been the
slowest to grasp for the
technology.
33. Shortly after announcing iBeacon, Apple
introduced them into all 254 of their U.S.
brick-and-mortar stores, easily the most
expansive implementation of the technology in
the retail space. Upon entering an Apple store–
with Bluetooth enabled and the Apple Store
app installed–users are welcomed with links to
EasyPay, support, and gift recommendations,
all designed to make the shopping experience
both easier and more interactive.
However, outside sources have reported that
the technology’s implementation has been
far more sparse–and less creative–than one
might expect from the company effectively
pushing the technology. Additional retailers,
such as Macy’s and American Eagle, have also
introducedbeaconsintotheirstores,but,again,
their efforts have largely been on a trial basis
and have not made extensive creative use of
the technology.
36. Many brands
are concerned
that consumers
will, for fear
of battery
loss, disable
Bluetooth on
their devices.
And without
Bluetooth
enabled, a
brand’s app
can’t listen for
beacons.
37. However, it is likely
that Bluetooth
deactivation will
become irrelevant:
1
2
3
as consumers learn to disassociate its
activation with decreased battery life,
as Apple’s vested interest in being a
beacon leader matures.
as Apple – and perhaps Google as well –
makes it far more difficult for users to
disable Bluetooth, perhaps burying the toggle
deeper into the general settings of the phone,
or actively encouraging users to leave it
enabled.
39. Brands also worry that
customers will be put
off, rather than pleased,
by an increase in mobile
notifications. The fear of
burdening consumers with
a tidal wave of unwanted
notifications is a genuine
concern, and marketers will
undoubtedly have to rely on
common sense when designing
their beacon environments.
Recent research indicates,
though, that as long as
notifications are kept
relevant, consumer friendly,
and creative, they will be well
received by consumers.
40. 72%
of consumers say that a
relevant mobile offer pushed
to their smart device would
significantly influence their
decision to make a purchase
67%
of consumers have received
a push notification to their
smart device over the past
six months
79% made at least one
purchase as a result
The mobile marketing platform Swirl conducted a
beacon study based on what we already know about
consumer behavior in a retail environment. Their findings
confirm that many consumers are open to notifications,
as brands can provide offers and perks that are relevant
to them and add value to their time in the store. A few
highlights from their study:
81% read or opened them
most of the time
41. 85%
of consumers realize that
online retailers track their
shopping behavior, but accept
that their doing so will result
in relevant offers/promotions
for the consumer
75%
of consumers prefer
that retailers use personal
information, so long as it
improves the shopping
experience.
Asimilar study from Monetate–which focused on online
retail but studied the same general behaviors–went
even further to show that consumers are generally open
to having retailers interact with them, so long as such
interactions play a positive or helpful role in their shopping
experience. As that study shows:
43. After all is said and done, a Beacon interaction requires
a companion app on the user’s device. This has been
the most feared component of beacon technology for
large brands who, in order to benefit from the technology,
must first have a considerable audience of users on their
app.
Generally speaking, we know that branded apps from
retailers tend to see low usage, particularly in-store.
While they are often an excellent resource for engaging
customers at home (whether for browsing, gathering
product information, or compiling a wish list) retail-
focused apps have generally not shown their value in an
in-store context.
This is where beacons have the greatest potential, and
could not only change customers’ shopping experiences,
but could also lead to a more positive and sustained
engagement with a brand’s app. In a beacon-enabled
environment, a store’s app becomes the anchor for an
experience unlike any a customer has experienced in a
brick-and-mortar store. Assistance can arrive sooner,
offers can present themselves at only the most opportune
and relevant moments, and the checkout process itself
can be completely streamlined.
So to flip the argument on the app-doubters: if none of this
would be possible without the app, won’t customers want
to download the app just so that they can experience it?
45. Beacons are no longer on the
horizon. They have arrived.
Beacons are affordable and simple
to implement. They are also easily
scalable.
Beacons are the new mobile, and are
creating a new content platform
on which brands and consumers
can interact in a physical space.
Consumers are ready.
The winners of beacon technology
will be the ones who host their
customers rather than sell to their
customers.
46. written by
DANIEL CHARNESS
DAVID MARTINEZ
ZACH PENTEL
edited by
DANIEL CHARNESS
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SCOTT MODRZYNSKI
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