A study by Forrester Research, Inc. estimates the typical PPM software implementation can achieve an ROI of over 250% with a payback period of less than 12 months (“The ROI of Project Portfolio Management Tools,” May, 2009). Yet achieving such impressive results depends on more than just choosing the application with the right list of features. View this slide excerpt from the webinar which explores common PPM implementation challenges and reveals proven strategies for circumventing them. You will learn: -The primary drivers of PPM software ROI -The most critical mistakes of PPM implementations & how to avoid them -Ways to improve top-down support for your PMO or PPM practices -The keys to accelerating user adoption -Strategies for managing the PPM vision, the resulting change, & your PPM vendor

1. From Promise to Payoff:
Achieving Breakthrough Results with PPM Tools
Presenters:
Craig Jackson, Principal Consultant PowerSteering Software
Tim DeGennaro, Researcher, Forrester
Sharyn Leaver, VP and Practice Leader, Forrester
Welcome! Thank you for joining us.
View the full presentation now.
Or Contact Us
PowerSteering Software
www.powersteeringsoftware.com
1-866-390-9088
1 © 2010 Forrester Research, Inc. Reproduction Prohibited

2. From Promise to Payoff
Achieving Breakthrough
Results with PPM Tools

3. Today’s Presenters
Craig Jackson, Tim DeGennaro, Sharyn Leaver,
Principal Consultant Researcher Vice President and
Practice Leader
3 © 2010 Forrester Research, Inc. Reproduction Prohibited

4. PPM tools provide tremendous
value when approached
properly.
4 © 2010 Forrester Research, Inc. Reproduction Prohibited

5. Agenda
The ROI Of PPM Tools
Common Implementation Mistakes
Lessons Learned From Successful Users
Crawl-Walk-Run to PPM Value
Final Suggestions And Questions
5 © 2010 Forrester Research, Inc. Reproduction Prohibited

6. PPM Delivers Value From Many Directions
-10%
Reduction of
low-value
projects
-25% +10%
More effective Improved
time usage and resource
less overhead utilization
Hard-dollar
returns
-15% -10%
Reduced Reduced cost
project failures overruns
6 © 2010 Forrester Research, Inc. Reproduction Prohibited

7. How That Value Is Achieved
PPM Helps Improve…
Portfolio Governance
Strategy Roadmaps Portfolio Dashboards Optimization & Rebalancing Approvals & Workflow
Demand Project Resource Analysis &
Management Management Management Measurement
Idea Portal Project Roadmaps Capacity Analysis Forecasts v. Actuals
Work Requests Gantt & WBS Resource Allocation Ongoing Cost &
Benefit Tracking
Prioritization Dependencies & Skills & Certifications
Constraints Replicate Best Practices
Business Cases Resource Pools
Time & Expense Ad Hoc Reporting
Project Charters Configurable Roles
Document Management KPIs
Resource Estimates Billing Rates
7

8. Client Examples
Monthly reporting that used to take 3-4 days now takes
20 minutes.
Achieved a 25% reduction in project cycle time across
the organization.
A business unit achieved a 300% increase in products
launched annually, with “significant increase” in on-time
delivery.
©2010, PowerSteering Software, Inc. All Rights Reserved. 8

9. Agenda
The ROI Of PPM Tools
Common Implementation Mistakes
Lessons Learned From Successful Users
Crawl-Walk-Run to PPM Value
Final Suggestions And Questions
9 © 2010 Forrester Research, Inc. Reproduction Prohibited

10. The Three General Challenges Of PPM
Implementation
Keeping
PPM
Supporting Evolving
“The right
PPM”
Driving
Adoption
PPM Tool Value
10 © 2010 Forrester Research, Inc. Reproduction Prohibited

11. Agenda
The ROI Of PPM Tools
Common Implementation Mistakes
Lessons Learned From Successful Users
Crawl-Walk-Run to PPM Value
Final Suggestions And Questions
11 © 2010 Forrester Research, Inc. Reproduction Prohibited

12. Successful PPM User-Organizations Do Prep-Work
As They Search For Tools
Performance
Supporting • Define and document current processes
“The right
PPM” • Define user roles and what they need from the
vendor
Stagnation
Keeping • Define which aspects of PPM will be the most
PPM
Evolving beneficial to improve
• Check up on data availability and quality
Adoption
Driving • Appoint a project owner, goal them on success
Adoption • Prepare messaging: What’s in it for you?
12 © 2010 Forrester Research, Inc. Reproduction Prohibited

13. Agenda
The ROI Of PPM Tools
Common Implementation Mistakes
Lessons Learned From Successful Users
Crawl-Walk-Run to PPM Value
Final Suggestions And Questions
13 © 2010 Forrester Research, Inc. Reproduction Prohibited

14. Phased Deployment for PPM Success
CRAWL WALK RUN
Demand capture (Project More sophisticated Detailed project cost
Requests) prioritization estimation
Simple Prioritization More sophisticated Project scheduling and
Project Governance financials and measurement detailed task
Simple budget, cost and More portfolios and management
benefit tracking dashboards, with more Time capture
Report Wizard/Visual sophisticated measures Full-blown Resource
Portal reporting More detailed financial Management
A few standard dashboards tracking Automated interfaces for
and portfolios Capacity Management detailed cost tracking
50% 30% 20%
©2010, PowerSteering Software, Inc. All Rights Reserved. 14

15. “Crawl-Walk-Run” Implications
 Greatest impact of the process comes from improving governance &
optimizing demand.
 Ease organizational adoption by implementing the right functionality at
the right time.
 People, Processes, and Systems must be in sync. Cannot succeed without
all three.
 The target maturity is typically “Walk” across the enterprise.
(Some sectors may wish to Run.) It provides the right amount of control
without over engineering the solution.
©2010, PowerSteering Software, Inc. All Rights Reserved. 15

16. Improve High-Level Decision Making…
16

17. …& Be Wary of Lower-Value Overhead Tasks
©2010, PowerSteering Software, Inc. All Rights Reserved. 17

18. Don’t Forget the “What’s In It for Me?”
 Executives
• Focus on the Big Picture & always have an eye on results
• Key PPM attribute: improving decision making & financial returns
 Managers
• Need to manage staff effectively & demonstrate “value creation” to
leadership
• Key PPM attribute: management by exception, ability to easily
aggregate and validate data for reporting
 Team Members
• Like tools that make their job easier, resent those that only create
“busy work” from which they don’t benefit
• Key PPM attribute: “What do I need to do next & how do I do it?”;
ease-of-use
©2010, PowerSteering Software, Inc. All Rights Reserved. 18

19. Agenda
The ROI Of PPM Tools
Common Implementation Mistakes
Lessons Learned From Successful Users
Crawl-Walk-Run to PPM Value
Final Suggestions And Questions
19 © 2010 Forrester Research, Inc. Reproduction Prohibited

20. 6 Key Takeaways for Achieving PPM Results
 Take the time to evaluate your current processes & needs
 Use “Crawl-Walk-Run” to identify where the highest PPM value exists
 Avoid the “Big Bang” approach – incremental roll-out reduces
overhead, minimizes change management, and establishes early wins
 Understand “What’s in it for me?” for different roles; use this to inform
your deployment plan and gain buy-in
 Select a PPM tool that can meet both your current and future
requirements – easily and cost effectively
 When evaluating tools, look beyond the functional checklist to
understand how the solution encourages adoption, value realization
and ROI
©2010, PowerSteering Software, Inc. All Rights Reserved. 20

21. Thank You!
Craig Jackson, Tim DeGennaro, Sharyn Leaver,
Principal Consultant Researcher Vice President and
cjackson@psteering.com tdegennaro@forrester.com
Practice Leader
sleaver@forrester.com
21 © 2010 Forrester Research, Inc. Reproduction Prohibited

22. Achieving Breakthrough
Results with PPM Tools
View the full presentation now.
Or Contact Us
PowerSteering Software
www.powersteeringsoftware.com
1-866-390-9088
22 © 2010 Forrester Research, Inc. Reproduction Prohibited