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Dinner and Conversation




                                                             1




                             Getting Unstuck:
   Conversations To Impact The Core Business


                                        Presenters:
                                   Kendra Coleman
                                      Lucy Hatchell
                                    Johnny Kelleher
                                       Eric Sanders



                                    © Sheppard Moscow 2009   2




                                                                 1
Objectives

Engage each other to:

●  Name key strategic challenges
●  Identify and explore underlying issues that cause us to get
   stuck with these challenges
●  Begin to create agenda for action for ourselves




                                                                 3




Why this topic now

Need to attend to relationships and results greater than ever

●  Times are tight ...
●  Our work is more needed than ever ...
●  Yet we can seem rather marginal to core business change




                                                                 4




                                                                     2
Conversation

Find Two Other People:

●  What challenges are you experiencing in having
   conversations that impact the core business?


●  What’s the underlying issue(s)?




                                                    5




Our hypothesis



                   Knowledge
                                  Identity
                    & Skills




                         Relationships




                                                    6




                                                        3
The questions …
Identity




                                    Relationships




                                                                             Knowledge
           • How do we                              •  What’s crucial                    •  What are the
             tighten up our                           in our                               new
             professional                             relationships                        knowledge
             offer and                                with                                 bases and
             identity so that                         executives;                          skills we need
             organizational                           how do we                            to include in
             impact as well                           have a                               our continuing
             as human                                 different                            professional
             development                              conversation                         development?
             are assured?                             with them?




                                                                                                               7




And the thorny issues …
Identity




                                    Relationships




                                                                             Knowledge




           •  Do we have to let                     •  Do we have to                     •  Should we change
            go of development                        take the risk of                     the focus of our
            activities that don’t                    challenging                          education and
            have clear line of                       executives on a                      professional
            sight to the                             regular basis, offer                 development? Do
            business – though                        more ambitious                       we have to have
            the commitment to                        and more realistic                   something
            human                                    approaches to                        substantive to
            development is                           change, and run                      contribute to
            core to many of our                      the very real risk of                business strategy
            identities? Eg in                        being rejected or                    beyond processes?
            our leadership                           even ejected? Eg in                  Eg in our market
            development                              our diagnoses …                      positioning …
            programs …




                                                                                                               8




                                                                                                                   4
Deepen our conversation

Form conversation groups of 4 or 5

On a piece of flipchart paper:


●  What was evoked/provoked for you?

●  What’s meaningful in what you heard?

●  What are you feeling called to do?




                                          9




Synthesize our conversation

Join with 2 other conversation groups


●  What’s the breakthrough we need?




                                          10




                                               5
Top 4 Practitioner Challenges

●  Manage and lead culture change
●  Results oriented employee engagement
●  Achieve more with less
●  Achieve strategic alignment across team/functions




                                                       11




                                                            6

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ODNC_SheppardMoscow Slides from Getting Unstuck: Conversations to Impact the Core Business

  • 1. Dinner and Conversation 1 Getting Unstuck: Conversations To Impact The Core Business Presenters: Kendra Coleman Lucy Hatchell Johnny Kelleher Eric Sanders © Sheppard Moscow 2009 2 1
  • 2. Objectives Engage each other to: ●  Name key strategic challenges ●  Identify and explore underlying issues that cause us to get stuck with these challenges ●  Begin to create agenda for action for ourselves 3 Why this topic now Need to attend to relationships and results greater than ever ●  Times are tight ... ●  Our work is more needed than ever ... ●  Yet we can seem rather marginal to core business change 4 2
  • 3. Conversation Find Two Other People: ●  What challenges are you experiencing in having conversations that impact the core business? ●  What’s the underlying issue(s)? 5 Our hypothesis Knowledge Identity & Skills Relationships 6 3
  • 4. The questions … Identity Relationships Knowledge • How do we •  What’s crucial •  What are the tighten up our in our new professional relationships knowledge offer and with bases and identity so that executives; skills we need organizational how do we to include in impact as well have a our continuing as human different professional development conversation development? are assured? with them? 7 And the thorny issues … Identity Relationships Knowledge •  Do we have to let •  Do we have to •  Should we change go of development take the risk of the focus of our activities that don’t challenging education and have clear line of executives on a professional sight to the regular basis, offer development? Do business – though more ambitious we have to have the commitment to and more realistic something human approaches to substantive to development is change, and run contribute to core to many of our the very real risk of business strategy identities? Eg in being rejected or beyond processes? our leadership even ejected? Eg in Eg in our market development our diagnoses … positioning … programs … 8 4
  • 5. Deepen our conversation Form conversation groups of 4 or 5 On a piece of flipchart paper: ●  What was evoked/provoked for you? ●  What’s meaningful in what you heard? ●  What are you feeling called to do? 9 Synthesize our conversation Join with 2 other conversation groups ●  What’s the breakthrough we need? 10 5
  • 6. Top 4 Practitioner Challenges ●  Manage and lead culture change ●  Results oriented employee engagement ●  Achieve more with less ●  Achieve strategic alignment across team/functions 11 6