Bring your tent, your compass, and a
         large sleeping bag




           JWL Association Management
                  Consultants           1
   Contracts
   Salary Negotiations
   Succession Planning
       Planned, unplanned
       Policies
       Bus Book
       Interim Replacements
       Search



                      JWL Association Management
                             Consultants           2
Give yourself (and your association) a necessary shelter




              JWL Association Management
                     Consultants                           3
   Clarifies the role and the authority of the AE.
   Details the termination (benefits, other obligations)
   Exec level is not the same as staff—the lower the level of
    employee, the less a contract is needed
   Prevents the tyranny of the minority
   Is the basis of performance measures of the AE
   Helps leaders understand the relationship of AE to organization.
   Provide employment security and protection for an executive in a constantly
    changing employment atmosphere. (Severance Pay Costs)

   Ensure financial security by providing adequate severance in the event of
    termination and allow the executive to seek new employment.

   Provide for any specific items needed by the employee to adequately perform his
    or her job functions.

   Define benefits and bonuses that may exceed those provided to other association
    employees.

   Clearly define responsibilities and relationships with the board and leadership.




                                JWL Association Management
                                       Consultants                                     5
   Reduces risk of lawsuits in a termination, because
    procedure has been spelled out
   An asset because it lessens the disruption
   Can serve as a basis for litigation from either side
   Both sides generally agree and abide by the contract
   Leaders and execs understand their roles
Negotiate your way through the forest




      JWL Association Management
             Consultants                7
   Obtain a contract at the employment negotiation process (or
    choose your time carefully)
   Look at the contract as an evolving process. Each contract
    period, revisit salary, benefits, retirement, perks)
   Create the first draft (at your expense)
   Get an attorney review
   Take the initiative in performance review
   Evergreen renewal. Include advance notice for re-negotiation.
   Spell out bonus provisions; make sure they can be measured.




                         JWL Association Management
                                Consultants                         8
    Commit to
    negotiating
    Research salary data
    Remove the emotion
    Anticipate the
    opposition.
    Negotiate as if it's for
    someone else



                       JWL Association Management
                              Consultants           9
A tool for everyone to use




JWL Association Management
       Consultants           10
   Be professional in appearance and action
   Cultivate your image: you aren’t one of ‘them’.
    You have a separate profession.
   Get professional designations in association
    management
   Market yourself (reports about meetings and
    conventions, manager’s report to Board and
    membership, Board and Committee meetings)
   Create an atmosphere of competence and
    expertise
                   JWL Association Management
                          Consultants                 11
Or, What to do
When the Phone Rings at Midnight




          JWL Association Management
                 Consultants           12
I have to resign my job as your CEO. Immediately. I won’t be in
                            tomorrow.




                  JWL Association Management
                         Consultants                              13
   Planned                        Unplanned




              JWL Association Management
                     Consultants                14
The Board of Directors must act



            Quickly and
            Confidently
                             to preserve the organization!


                   JWL Association Management
                          Consultants                    15
Preparation   Preparation                  Preparation




              JWL Association Management
                     Consultants                         16
JWL Association Management
       Consultants           17
Go on record: the Board
    is committed to a
  smooth and orderly
  transition in the best
      interest of the
       organization.
        JWL Association Management
               Consultants           18
Develop and approve a
      checklist of
 procedures. Store in
  a readily available
        place.
       JWL Association Management
              Consultants           19
The Board of Directors
  should approve the job
description for the top staff
 person on an ANNUAL
  basis. Job descriptions
 change. Keep it current.
         JWL Association Management
                Consultants           20
    From the perspective as a Board member, does the job
    description reflect what you think the Executive Officer
    should be doing?
    Are there responsibilities that you think should be
    eliminated, changed or updated?
    Are there new ones that should be added?
    Are the current hours of work, benefits, work
    supervision, dress code and terms of employment
    appropriate?



                      JWL Association Management
                             Consultants                   21
Compile the Succession
    Book. Review it
 annually. Keep it up to
    date. Make sure
 everyone knows where
          it is!
        JWL Association Management
               Consultants           22
JWL Association Management
       Consultants           23
The Temporary Successor




     JWL Association Management
            Consultants           24
Who can open
                     the door and
                      answer the
                    phone? Write
                    the checks? Be
                        up and
                     running in 3
                     days or less?
JWL Association Management
       Consultants               25
   Who has authority to appoint the Interim?
   What is the acceptable time frame?
   Is there a candidate now for that position? If so,
    do we have emergency contact information?
   Do we have any additional expenses covered in
    a reserved fund?




                    JWL Association Management
                           Consultants               26
JWL Association Management
       Consultants           27
 Minimize
  confusion
 Move ahead
  with
  confidence

             JWL Association Management
                    Consultants           28
     Accounting/financial
   Public speaking                      management
   Self-starter, takes                 Good communication
    initiative                           skills
   Honesty & integrity                 Good writing skills
   Business/management                 Program management
    experience                          Works well with people
   Volunteer Management                Organized       -
    Skills                               Punctual



                   JWL Association Management
                          Consultants                         29
   Board of Directors?
   Executive Committee?
   Special Search
    Committee?
     Who will be on it?
     What’s the Budget?
     Will we hire a search
      professional?
     Are you familiar with
      the NAR assistance
      program?
                     JWL Association Management
                            Consultants           30
   Professional
    Consultant?
   Pay for Interview
    Expenses?
   Operations budget for
    the Search
    Committee?
   Overhead Expense?
   Put the projected budget
    in writing!

                      JWL Association Management
                             Consultants           31
•     Know what you’re
                      paying now.
                •     Know what the
                      competitive
                      marketplace is offering.
                •     Revise this regularly
                •     Include every thing:
                      wages benefits, moving
                      costs, car allowance,
                      insurance, other perks.


JWL Association Management
       Consultants                               32
Who           Who
   Who          Who
                               Negotiates    Makes the
 Conducts     Authorizes
                                  the          Final
the Search?   Expenses?
                               Contract?     Approval?




                JWL Association Management
                       Consultants                       33
JWL Association Management
       Consultants           34
Governing Documents
•Bylaws, Articles of Incorporation,
 Charter

Tax Documents
•Letter of Determination, 990s,
 Employer ID number, Sales Tax
 Exemption Certificates
               JWL Association Management
                      Consultants           35
Financial Institutions List
•Latest Check Signing Resolutions and
 Instructions on how to change them

Contact List
•Who to contact and how, including
 media
             JWL Association Management
                    Consultants           36
Locations of Important Files

• Membership Records, Blank Checks, Bank
  Statements and records

Records of Passwords for Secured
Sites
• Online banking, vendors
               JWL Association Management
                      Consultants           37
Staff Organization Chart
• Including what the Organization chart
  would look like should the chief staff
  person leave….

Latest Copies of the Strategic Plan
• Updates to the Strategic Plan, and Current
  annual work plan
                JWL Association Management
                       Consultants             38
   Dates for major events and programs
   Annual Meeting Date
   Budget Date
   Fiscal Year
   Elections
   Employee Reviews
   Tax Reporting



                  JWL Association Management
                         Consultants           39
   Succession planning should not be rushed. It is
    much better to have discussions about
    executive succession in the cool reason of a
    planning session than in the heat of an
    executive crisis.
   Succession planning is an opportunity for the
    Board to inventory its current direction and
    strategize the organization’s future.



                   JWL Association Management
                          Consultants                 40
Strategic Planning
         Capacity Assessments
          Leadership Training
Individual Coaching for AEs and Leaders




      JWL Association Management
             Consultants                  41

Survival

  • 1.
    Bring your tent,your compass, and a large sleeping bag JWL Association Management Consultants 1
  • 2.
    Contracts  Salary Negotiations  Succession Planning  Planned, unplanned  Policies  Bus Book  Interim Replacements  Search JWL Association Management Consultants 2
  • 3.
    Give yourself (andyour association) a necessary shelter JWL Association Management Consultants 3
  • 4.
    Clarifies the role and the authority of the AE.  Details the termination (benefits, other obligations)  Exec level is not the same as staff—the lower the level of employee, the less a contract is needed  Prevents the tyranny of the minority  Is the basis of performance measures of the AE  Helps leaders understand the relationship of AE to organization.
  • 5.
    Provide employment security and protection for an executive in a constantly changing employment atmosphere. (Severance Pay Costs)  Ensure financial security by providing adequate severance in the event of termination and allow the executive to seek new employment.  Provide for any specific items needed by the employee to adequately perform his or her job functions.  Define benefits and bonuses that may exceed those provided to other association employees.  Clearly define responsibilities and relationships with the board and leadership. JWL Association Management Consultants 5
  • 6.
    Reduces risk of lawsuits in a termination, because procedure has been spelled out  An asset because it lessens the disruption  Can serve as a basis for litigation from either side  Both sides generally agree and abide by the contract  Leaders and execs understand their roles
  • 7.
    Negotiate your waythrough the forest JWL Association Management Consultants 7
  • 8.
    Obtain a contract at the employment negotiation process (or choose your time carefully)  Look at the contract as an evolving process. Each contract period, revisit salary, benefits, retirement, perks)  Create the first draft (at your expense)  Get an attorney review  Take the initiative in performance review  Evergreen renewal. Include advance notice for re-negotiation.  Spell out bonus provisions; make sure they can be measured. JWL Association Management Consultants 8
  • 9.
    Commit to negotiating  Research salary data  Remove the emotion  Anticipate the opposition.  Negotiate as if it's for someone else JWL Association Management Consultants 9
  • 10.
    A tool foreveryone to use JWL Association Management Consultants 10
  • 11.
    Be professional in appearance and action  Cultivate your image: you aren’t one of ‘them’. You have a separate profession.  Get professional designations in association management  Market yourself (reports about meetings and conventions, manager’s report to Board and membership, Board and Committee meetings)  Create an atmosphere of competence and expertise JWL Association Management Consultants 11
  • 12.
    Or, What todo When the Phone Rings at Midnight JWL Association Management Consultants 12
  • 13.
    I have toresign my job as your CEO. Immediately. I won’t be in tomorrow. JWL Association Management Consultants 13
  • 14.
    Planned  Unplanned JWL Association Management Consultants 14
  • 15.
    The Board ofDirectors must act Quickly and Confidently to preserve the organization! JWL Association Management Consultants 15
  • 16.
    Preparation Preparation Preparation JWL Association Management Consultants 16
  • 17.
  • 18.
    Go on record:the Board is committed to a smooth and orderly transition in the best interest of the organization. JWL Association Management Consultants 18
  • 19.
    Develop and approvea checklist of procedures. Store in a readily available place. JWL Association Management Consultants 19
  • 20.
    The Board ofDirectors should approve the job description for the top staff person on an ANNUAL basis. Job descriptions change. Keep it current. JWL Association Management Consultants 20
  • 21.
    From the perspective as a Board member, does the job description reflect what you think the Executive Officer should be doing?  Are there responsibilities that you think should be eliminated, changed or updated?  Are there new ones that should be added?  Are the current hours of work, benefits, work supervision, dress code and terms of employment appropriate? JWL Association Management Consultants 21
  • 22.
    Compile the Succession Book. Review it annually. Keep it up to date. Make sure everyone knows where it is! JWL Association Management Consultants 22
  • 23.
  • 24.
    The Temporary Successor JWL Association Management Consultants 24
  • 25.
    Who can open the door and answer the phone? Write the checks? Be up and running in 3 days or less? JWL Association Management Consultants 25
  • 26.
    Who has authority to appoint the Interim?  What is the acceptable time frame?  Is there a candidate now for that position? If so, do we have emergency contact information?  Do we have any additional expenses covered in a reserved fund? JWL Association Management Consultants 26
  • 27.
  • 28.
     Minimize confusion  Move ahead with confidence JWL Association Management Consultants 28
  • 29.
    Accounting/financial  Public speaking management  Self-starter, takes  Good communication initiative skills  Honesty & integrity  Good writing skills  Business/management  Program management experience  Works well with people  Volunteer Management  Organized - Skills Punctual JWL Association Management Consultants 29
  • 30.
    Board of Directors?  Executive Committee?  Special Search Committee?  Who will be on it?  What’s the Budget?  Will we hire a search professional?  Are you familiar with the NAR assistance program? JWL Association Management Consultants 30
  • 31.
    Professional Consultant?  Pay for Interview Expenses?  Operations budget for the Search Committee?  Overhead Expense?  Put the projected budget in writing! JWL Association Management Consultants 31
  • 32.
    Know what you’re paying now. • Know what the competitive marketplace is offering. • Revise this regularly • Include every thing: wages benefits, moving costs, car allowance, insurance, other perks. JWL Association Management Consultants 32
  • 33.
    Who Who Who Who Negotiates Makes the Conducts Authorizes the Final the Search? Expenses? Contract? Approval? JWL Association Management Consultants 33
  • 34.
  • 35.
    Governing Documents •Bylaws, Articlesof Incorporation, Charter Tax Documents •Letter of Determination, 990s, Employer ID number, Sales Tax Exemption Certificates JWL Association Management Consultants 35
  • 36.
    Financial Institutions List •LatestCheck Signing Resolutions and Instructions on how to change them Contact List •Who to contact and how, including media JWL Association Management Consultants 36
  • 37.
    Locations of ImportantFiles • Membership Records, Blank Checks, Bank Statements and records Records of Passwords for Secured Sites • Online banking, vendors JWL Association Management Consultants 37
  • 38.
    Staff Organization Chart •Including what the Organization chart would look like should the chief staff person leave…. Latest Copies of the Strategic Plan • Updates to the Strategic Plan, and Current annual work plan JWL Association Management Consultants 38
  • 39.
    Dates for major events and programs  Annual Meeting Date  Budget Date  Fiscal Year  Elections  Employee Reviews  Tax Reporting JWL Association Management Consultants 39
  • 40.
    Succession planning should not be rushed. It is much better to have discussions about executive succession in the cool reason of a planning session than in the heat of an executive crisis.  Succession planning is an opportunity for the Board to inventory its current direction and strategize the organization’s future. JWL Association Management Consultants 40
  • 41.
    Strategic Planning Capacity Assessments Leadership Training Individual Coaching for AEs and Leaders JWL Association Management Consultants 41

Editor's Notes

  • #5 Add a sample contract.