Taipei City launched an integrated hotline in 1999 to provide citizens with access to city government services and information. Over time, the hotline expanded to connect over 200 government departments and handle core services within 40 minutes. Usage increased significantly to over 140,000 calls per month as the city integrated departments and improved response times. The hotline demonstrated Taipei City's focus on using ICT to better meet citizen needs and connect them to government services.
Design London in partnership with Living Labs Global invite you to a one day symposium on how innovation in services and mobility contribute to creating sustainable cities. The event coincides with the launch of a new publication “Connected Cities: Your 256 Billion Euro Dividend”. This is the first practical guide to the market for innovation in services and mobility in cities, showcasing how cities are exploiting digital technologies to enhance their sustainability and to transform the nature, value and effectiveness of public services.
Manuel Martinez, will showcase Ferrovial's vision on "Smart Cities and Service Innovation in Cities"
This conference was held at the Imperial College London, on March 9th 2010
More info at:
http://www.livinglabs-global.com/Events_2010_Well-Connected-City.aspx
Hub.in|dia aims to strengthen market-driven collaboration between India and the rest of the world by lowering cultural and geographical barriers, building trust among the stakeholders and initiating a culture of exchange.
Design London in partnership with Living Labs Global invite you to a one day symposium on how innovation in services and mobility contribute to creating sustainable cities. The event coincides with the launch of a new publication “Connected Cities: Your 256 Billion Euro Dividend”. This is the first practical guide to the market for innovation in services and mobility in cities, showcasing how cities are exploiting digital technologies to enhance their sustainability and to transform the nature, value and effectiveness of public services.
Manuel Martinez, will showcase Ferrovial's vision on "Smart Cities and Service Innovation in Cities"
This conference was held at the Imperial College London, on March 9th 2010
More info at:
http://www.livinglabs-global.com/Events_2010_Well-Connected-City.aspx
Hub.in|dia aims to strengthen market-driven collaboration between India and the rest of the world by lowering cultural and geographical barriers, building trust among the stakeholders and initiating a culture of exchange.
Smart Governance: Adopting global best practices to advocate changes in India...IET India
Key objective of this paper is to throw light on some of the key challenges faced by selected few global smart cities that led to changes in the ICT infrastructure policy framework in these city government(s) and best practices that can be adopted in Indian environment to trigger successful implementation of smart cities for all stakeholders.
SIP - Open Communications For Smart Grid DevicesJoe DiAdamo
A discussion and proposal of how SIP (Session Initiation Protocol) can be used for device communication in the smart grid.
** Smart Grid is an intelligent electricity grid.
e-Government: Thoughts on Leveraging Technology for Organisational Excellence...Chinenye Mba-Uzoukwu
Given the size and import of the public sector across Africa's economies, it is clear that market-driven transformation however desirable, will be constrained by public sector alienated from and distrustful of technology. As a consequence, our countries fail to leverage the exponential value of a wholesale embrace of technology as an enabler, multiplier and accelerator of national development.
2020 forecasT: the future of cities, information, and inclusionFernando Holanda
over the next decade, cities will continue to grow larger at a rapid pace. at the same time, new technologies will unlock massive streams of data about cities and their residents. as these forces collide, they will turn every city into a unique civic laboratory— a place where technology is adapted in novel ways to meet local needs. This ten-year forecast map charts the important intersections between urbanization and digitalization that will shape this global urban experiment, and the key tensions that will arise.
The first month’s results of the Smart Grid Index (SGI) show that Smart Grid industry executives have a very positive view of future opportunities for Smart Grid technologies. Utilities were less pessimistic than those in the total sample both for total expenditures and the hiring of new personnel. Almost half of the vendors surveyed closed a new deal last month, while 75% of utilities expect to submit new Smart Grid proposals for budget approval over the next 12 months. Additionally, 79% of respondents believed that Smart Grid technologies could have helped restore power faster after Hurricane Sandy hit the Northeast U.S.
This study was conducted by Zpryme and FierceSmartGrid by surveying 240 smart grid executives from November 1st to November 7th of 2012. The survey was conducted online. Please note that percentages may not add up to 100 due to rounding. Three groups were used to inspect for differences: vendors (70% of sample), utilities (10% of sample), and total sample. The data are presented in figures 1 through 9 in this report.
Download
The smart grid has experienced tremendous growth and market penetration since its inception. Worldwide deployments have allowed for the creation of a more efficient and reliable energy system. Growth has been achieved by individual utilities in many different areas of the electrical grid. These deployments have allowed utilities to make improvements in the optimal way for them, whether in transmission and distribution, communications, metering, or in other ways. Numerous vendors have entered the smart grid marketplace to meet this need. Companies such as SUBNET Solutions, S&C Electric Company, Trilliant, Freescale Semiconductor, AT&T, and Cooper Power Systems have played a significant role, as they have introduced products and services that have revolutionized smart grid deployments. These innovative products and services are currently shaping the development of the smart grid worldwide and will continue to develop the smart grid through 2013.
Seeding the Digital Ecosystem to Fuel the Philippine Renaissance, Part IAlejandro Melchor III
A major part of the Philippine Government's job is to seed the fertile field upon which the Filipino people's talents can yield even more global success stories. The country's smashing success in Global IT-BPO is the leading edge of a bigger success story still unfolding..
Impact Report - Bootcamp Accelerator for Mayor Office (BAMO) - Virtual Realit...Good City Foundation
Impact Report on the Bootcamp Accelerator for Mayor Office (BAMO) which adopts the virtual reality (VR) technology platform to engage 81 city leaders from 31 cities in Indonesia to empower with the latest sustainability framework in urban transformation and complicated urban technologies such as Digital Twins and its usage in cities in Indonesia.
For more details of implementation and playbook, contact: community@goodcityfoundation.org
Delivered Key Note Address in National Seminar on
"Digital India: Use of Technology For Transforming Society" organized at Gaya College, Gaya on 28th & 29th January, 2017.
Gaya college-gaya-28-29.01.2017-presentation
Paradigm Shift in
Computing Technology, ICT & its Applications: Technical, Social, Economic and Environmental Perspective
Matrade: Expand Your Business Globally Through e-Tradesitecmy
Southeast Asia e-Commerce Conference 2016
Sitec e-Commerce Conference
Mines Convention Center
22 October 2016
Matrade: Expand Your Business Globally Through e-Trade
SITEC eCommerce Class
Module: eCommerce Process 202
Title: Why Customer Engagement matters in this Digital Era?
Presenter: Salil Seth, Business Associate (Mitosis)
Date: 24 May 2016
Venue: Selangor Digital Creative Centre (SDCC)
Smart Governance: Adopting global best practices to advocate changes in India...IET India
Key objective of this paper is to throw light on some of the key challenges faced by selected few global smart cities that led to changes in the ICT infrastructure policy framework in these city government(s) and best practices that can be adopted in Indian environment to trigger successful implementation of smart cities for all stakeholders.
SIP - Open Communications For Smart Grid DevicesJoe DiAdamo
A discussion and proposal of how SIP (Session Initiation Protocol) can be used for device communication in the smart grid.
** Smart Grid is an intelligent electricity grid.
e-Government: Thoughts on Leveraging Technology for Organisational Excellence...Chinenye Mba-Uzoukwu
Given the size and import of the public sector across Africa's economies, it is clear that market-driven transformation however desirable, will be constrained by public sector alienated from and distrustful of technology. As a consequence, our countries fail to leverage the exponential value of a wholesale embrace of technology as an enabler, multiplier and accelerator of national development.
2020 forecasT: the future of cities, information, and inclusionFernando Holanda
over the next decade, cities will continue to grow larger at a rapid pace. at the same time, new technologies will unlock massive streams of data about cities and their residents. as these forces collide, they will turn every city into a unique civic laboratory— a place where technology is adapted in novel ways to meet local needs. This ten-year forecast map charts the important intersections between urbanization and digitalization that will shape this global urban experiment, and the key tensions that will arise.
The first month’s results of the Smart Grid Index (SGI) show that Smart Grid industry executives have a very positive view of future opportunities for Smart Grid technologies. Utilities were less pessimistic than those in the total sample both for total expenditures and the hiring of new personnel. Almost half of the vendors surveyed closed a new deal last month, while 75% of utilities expect to submit new Smart Grid proposals for budget approval over the next 12 months. Additionally, 79% of respondents believed that Smart Grid technologies could have helped restore power faster after Hurricane Sandy hit the Northeast U.S.
This study was conducted by Zpryme and FierceSmartGrid by surveying 240 smart grid executives from November 1st to November 7th of 2012. The survey was conducted online. Please note that percentages may not add up to 100 due to rounding. Three groups were used to inspect for differences: vendors (70% of sample), utilities (10% of sample), and total sample. The data are presented in figures 1 through 9 in this report.
Download
The smart grid has experienced tremendous growth and market penetration since its inception. Worldwide deployments have allowed for the creation of a more efficient and reliable energy system. Growth has been achieved by individual utilities in many different areas of the electrical grid. These deployments have allowed utilities to make improvements in the optimal way for them, whether in transmission and distribution, communications, metering, or in other ways. Numerous vendors have entered the smart grid marketplace to meet this need. Companies such as SUBNET Solutions, S&C Electric Company, Trilliant, Freescale Semiconductor, AT&T, and Cooper Power Systems have played a significant role, as they have introduced products and services that have revolutionized smart grid deployments. These innovative products and services are currently shaping the development of the smart grid worldwide and will continue to develop the smart grid through 2013.
Seeding the Digital Ecosystem to Fuel the Philippine Renaissance, Part IAlejandro Melchor III
A major part of the Philippine Government's job is to seed the fertile field upon which the Filipino people's talents can yield even more global success stories. The country's smashing success in Global IT-BPO is the leading edge of a bigger success story still unfolding..
Impact Report - Bootcamp Accelerator for Mayor Office (BAMO) - Virtual Realit...Good City Foundation
Impact Report on the Bootcamp Accelerator for Mayor Office (BAMO) which adopts the virtual reality (VR) technology platform to engage 81 city leaders from 31 cities in Indonesia to empower with the latest sustainability framework in urban transformation and complicated urban technologies such as Digital Twins and its usage in cities in Indonesia.
For more details of implementation and playbook, contact: community@goodcityfoundation.org
Delivered Key Note Address in National Seminar on
"Digital India: Use of Technology For Transforming Society" organized at Gaya College, Gaya on 28th & 29th January, 2017.
Gaya college-gaya-28-29.01.2017-presentation
Paradigm Shift in
Computing Technology, ICT & its Applications: Technical, Social, Economic and Environmental Perspective
Matrade: Expand Your Business Globally Through e-Tradesitecmy
Southeast Asia e-Commerce Conference 2016
Sitec e-Commerce Conference
Mines Convention Center
22 October 2016
Matrade: Expand Your Business Globally Through e-Trade
SITEC eCommerce Class
Module: eCommerce Process 202
Title: Why Customer Engagement matters in this Digital Era?
Presenter: Salil Seth, Business Associate (Mitosis)
Date: 24 May 2016
Venue: Selangor Digital Creative Centre (SDCC)
CRM & Customer Service by Supermodels Secretssitecmy
SITEC eCommerce Class
Module: eCommerce Process 203
Title: The Key to Brand Differentiation
Presenter: Michelle Chuah, Founder (Supermodels Secrets)
Date: 7 June 2016
Venue: Selangor Digital Creative Centre (SDCC)
Kelas E-Dagang SITEC: Proses E-Peruncit (Platform, Gerbang Pembayaran & Logistik)
Modul: Pengenalan kepada E-Dagang 102
Tajuk: Self Hosted vs Hosted Commerce
Pembentang: Firdaus Noordin
Tarikh: 12 April 2016
Tempat: Selangor Digital Creative Centre (SDCC)
Kelas E-Dagang SITEC: Proses E-Peruncit (Platform, Gerbang Pembayaran & Logistik)
Modul: Pengenalan kepada E-Dagang 102
Tajuk: How to Start ecommerce in Marketplace
Pembentang: Firdaus Noordin
Tarikh: 12 April 2016
Tempat: Selangor Digital Creative Centre (SDCC)
Day 2 Session 4: Reward Technology @ Selangor Smart City Intl Conference 2016sitecmy
Reward Technology @ Selangor Smart City International Conference 2016.
Presentation by Paul Sheedy, CEO & Founder of Reward Technology Ltd from the UK, at the Selangor Smart City International Conference 2016 on December 7th 2016.
Paul Sheedy presented about building security management solutions for companies around the world.
Day 1 Session 2: IBM @ Selangor Smart City Intl Conference 2016sitecmy
IBM @ Selangor Smart City International Conference 2016
Presentation by Deven Chhaya, ASEAN Leader for Smarter Cities from IBM, at the Selangor Smart City International Conference 2016 on December 6th 2016.
Deven Chhaya focused on how IBM has delivered increasing levels of services in areas such as transport, emergency management, water, buildings, public safety and more.
Day 1 Session 3: Cytron @ Selangor Smart City Intl Conference 2016sitecmy
Cytron @ Selangor Smart City International Conference 2016
Presentation by Tang Eng Tong, CEO of Cytron Technologies Sdn Bhd, at the Selangor Smart City International Conference 2016 on December 6th 2016.
Tang Eng Tong presented about Cytron, a Malaysian robotics and electronics manufacturer and developer that facilitates makers, and how they are committed to helping children improve and learn using their robotics kit, rero.
Day 1 Session 1: Cyberview @ Selangor Smart City Intl Conference 2016sitecmy
Cyberview @ Selangor Smart City International Conference 2016
Presentation by Dato' Faris Yahaya, Managing Director of Cyberview Bhd Malaysia.
Dato' Faris presented about Cyberjaya as a Smart City in Malaysia at the Selangor Smart City International Conference 2016 on December 6th 2016.
Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016sitecmy
Barcelona @ Selangor Smart City International Conference 2016
Presentation by Elia Hernando Navarro (Director of Smart Urban Projects, mediaurban) at the Selangor Smart City International Conference 2016 on December 6th 2016.
Elia presented about Barcelona's challenges and solutions and how it has managed to improve the lives of its citizens by using Smarter technology.
The Economist Intelligence Unit has launched a new index measuring urban safety and security. Get the full report on http://safecities.economist.com
The Safe Cities Index 2015, sponsored by NEC, ranks 50 cities worldwide across five continents.
The Index introduces a new definition of urban safety. Every city’s ranking is based on an average score across four categories: digital security, health security, infrastructure safety and personal safety.
As new technologies enter cities, more population relocate to cities from underdeveloped parts
of a state. The increase in population attracts more technology investors into the cities which in turn attract
more people into the cities. This is a cumulative process which has raised issues of scarcity of resources and
lack of security among the increased population in the urban areas. The concept of Smart cities is viewed as a
solution to this problem thus enhancing the quality of existing public services. Internet of Things (IoT) is an
approach to build smart cities by interconnecting almost everything and increasing transparency in services.
IoT follows heterogeneous network architecture with application specific protocols. This paper presents the
importance of smart cities and IoT approach towards achieving the smartness.
http://www.ericsson.com/thinkingahead/networked_society/city-life
The Networked Society City Index report continues to explore the correlation between cities’ ICT maturity and their triple bottom line development.
As with the previous studies, this index continues to show a strong correlation between ICT maturity of the city and their social, economic and environmental progress. In this report, New York City tops the overall ranking followed by Stockholm, London and Singapore.
The Networked Society City Index aims to develop a comprehensive evaluation of cities’ ICT maturity and their triple bottom line development. Through a series of reports we have analyzed 25 urban areas around the world from a city, citizen, and now, business perspective.
Patrik Regårdh from Ericsson’s Networked Society Lab says: "We see the individual – rather than city institutions or businesses – as the drivers of development resulting from ICT maturity. Governments follow by adapting to citizens’ changing behavior, while businesses primarily adopt ICT innovations to increase internal efficiency. More importantly, government decisions help steer the business sector’s ICT development. Therefore, changes in policy, regulation and planning, paired with research and support for taking risks and funding, are some of the key factors for driving progress. These factors are crucial in helping organizations of all sizes to connect, collaborate and compete more effectively."
Implementing ITU-T International Standards to Shape Smart Sustainable CitiesITU
Smart Sustainable Case Studies : Dubai
This case study is the first of its kind, developed by ITU, detailing Dubai’s journey towards becoming a smart city. the ITU-T Recommendations Y.4901/L.1601 and ITU-T Y.4902/L.1602 were piloted in Dubai to determine their feasibility and to measure Dubai’s level of success in its smart city venture.
Smart cities are the wave of the future. IoT is also the wave of the future. Together, smart cities that incorporate and take advantage of IoT technology will be at the leading edge of new urban environments.
Presentation given by Miguel Airas Antunes, Deloitte, at Open & Agile Smart Cities' annual Connected Smart Cities & Communities Conference 2020 on 23 January in Brussels, Belgium.
My presentation illustrates an on-going study in the field of Smart cities’ evaluation. The analysis starts from a revised notion of triple helix considering that Civil society plays a prominent role toward the realization of sustainable development in cities (Etzkowitz and Zhou, 2006).
In order to assess the connections between Smart city development and this institutionalization of the Triple Helix, an Analytic Network Process model has been developed. This interrelated model is used for investigating the relations between smart cities components (smart governance; smart economy; smart people; smart living; smart environment), actors (Universities, Government, Industry and Civil Society ) and policy visions derived from the “Urban Europe” Joint Programme Initiatives, i.e. strategies to which the smart cities are moving to (Connected City, Entrepreneurial City, Liveable City and Pioneer City).
Leading cities are using technology to evolve their transport systems from single modes to integrated ones, improve transport services and provide an improved value proposition to customers.
Creating Smarter Cities 2011 - 11 - Richard Hanley - Research and technical d...Smart Cities Project
My presentation will explain why the board of the Journal of Urban Technology was interested in producing a focus issue on the SmartCities Project. In the US, the term “smart city” has been appropriated by transnational corporations. Their definition of that term, thus, gets traction internationally. Perhaps no corporation’s smart city campaign is bigger than IBM’s with its Smart Planet effort that focuses on cities. That corporation takes a systems approach to the operation of cities. This entails using sensor technologies to gather data, using new analytic approaches to analyze the data, modeling that data, and then managing a client city’s systems based on those models. The stated goals of the program are urban efficiency and global sustainability. Sustainability and efficiency are also the selling points of the smart cities visions of other corporations such as Siemens and Cisco. While the papers in the focus issue of JUT do not argue that cities should be inefficient or unsustainable, they offer an additional task for the new technologies that make smart cities possible—that task is to offer innovative means for citizens to learn about, and participate in, the democratic operation of their government. It is this detailing of innovative means that can now be used to increase democratic participation in the creation and use of government services and government operation that makes this focus issue an important contribution to the international conversation on smart cities and the technologies that enable them.
It provides a comprehensive survey of the enabling technologies, protocols, and architecture for an urban IoT. Furthermore, the paper will present and discuss the technical solutions and best-practice guidelines adopted in the Padova Smart City project, a proof-of-concept deployment of an IoT island in the city of Padova, Italy, performed in collaboration with the city municipality.
1. Smart City Index & Development
–How Taipei City Attract Knowledge Workforce
Dr. Yi-Yuan Yueh, General Director,
Innovative DigiTech-Enabled Applications & Services Institute (IDEAS Institute),
Institute for Information Industry, Taipei, Taiwan
1
2. About III
Founded in 1979 as a Government Sponsored Organization
HQ in Taiwan, with a Goal to Develop a World-class Taiwan
Information Industry
• Facilitate the Development of Taiwan’s ICT Industry
• Promote the Deployment of ICT in Public & Private Sectors
A Quarter-century Continuing Growth:Pivotal Contribution
to the Development of Taiwan ICT Industry & Information
Society
ICT Industry ICT Society
Government Industry R&D IT Professionals Applications
Think Tank Promotion Cultivation Promotion
International Cooperation
2
3. Outline
1 Background
2 Index Introduction & Major Finding
3 Conclusion
3
4. An Irresistible Trend
Urbanization Smarten
Urbanization is a ICT application and
global trend. City service become
replaces country as a enhancers of city
competition unit competitiveness
Global big cities contribute high Smart city is the vision of future
percentage of GDP cities
The top 5 cities in the US and Japan
contribute 70-80% of the whole GDP More than 1,000 cities around the world
The biggest city in England, France have kicked off or keep going the smart
occupies 20-30% of whole country GDP city plan and construction. The CAGR of
Cross-straits cities grow fast involving cities is 20%.
Urban population in China has over 600 •Singapore:iN2015 Masterplan
million, which means the urbanization •S. Korea: U-Korea
is approaching 50 %
•Germany: T-city
In 2011, the city merging policy will
form five new metropolis in Taiwan •….
4
5. Various definitions on “Smart City”
Org. Definitions or Concepts
Intelligent Communities are those which have realized the importance of the
enormous challenges to achieve a Broadband Economy, and have taken
ICF conscious steps to create an economy capable of prospering in it. Indictors
includes: (1) Broadband Connectivity, (2) Knowledge Workforce, (3) Digital
Inclusion, (4) Innovation, and (5). Marketing and Advocacy.
Cities must use new technologies to transform their systems to optimize the
IBM use of finite resources. The topics of the optimization includes Transportation,
Public Safety, Energy & Utilities, Healthcare, Education, and Developments.
A Smart City provides ubiquitous connectivity, future-proof broadband
IDC capacity and total wireless fidelity, with IP-enabled devices communicating
and being managed through a control centre, allowing tenants, residents and
visitors real-time access to key information from anywhere.
According to European Strategic Energy Technology Plan (SET-Plan), in a
Smart City, the activities to be carried out should focus on the
EU competitiveness of new technologies relating to renewable energies, energy
storage, sustainability of fission energy, fusion energy, and the development
of Trans-European Energy networks.
A Smart City provides an advanced ICT infrastructure to enables residents
IFLA andbe "smart" the to make technologyindependent use of these technologies.
To
organizations
use of
good and
must be interactive or must lead to a
transaction, that is, on-line activity must be more than a passive act.
Source: Research of FIND-III, 2009 5
6. Concept of "Smart City ”
Government
Based on ICT, construct a comprehensive
infrastructure, provide the city residents update,
interactive and integrated information
Bring citizens happiness, empower enterprises,
and accomplish sustainable development
Citizen Business
Source: FIND-III & CCID (2010)
6
7. Key Dimensions of Smart city
Smart Environment Smart Citizens
Smart
Government
Citizens’ capability and
An innovative and
real experience of
sustained environment,
using ICT services
with the infrastructure
Smart Smart supporting Smart Service
Government
Services Services communication and The infrastructure and
G2C G2B
service delivery utility services provided
between government , by government to serve
enterprises & citizens. citizens and business
Business Smart Economy development
Citizen
Smart Smart Government
Services The informationization
Smart B2C Smart of enterprises and the The effectiveness and
Citizens Economy innovation momentum efficiency of the
of industries are crucial government in terns of
Smart Environment
to the economy of a management and
city. public service
Source: FIND-III & CCID (2010)
7
8. Why an index is essential?
A set of index to trigger the development of smart city
from Chinese point of view.
Evaluation
Index can:
1. Check the effectiveness of
a city’s development
Reference 1. Be reference for a city’s
development planning
What would we do?
1 2 3
Set up a set of Index
Set up a set of Index Provide solutions
Provide solutions Assist cities in
Assist cities in
as a research tool
as a research tool based on the results
based on the results smart development
smart development
8
9. Outline
1 Background
2 Index Introduction & Major Findings
3 Conclusion
9
10. Index References
City study & ranking Country study & ranking
ICF
Word Bank ITU United Nations
Intelligent Community Awards Vienna Uni. of Tech Knowledge Economy ICT Development IndexE-Government Survey
Smart cities model
Index (KEI) (IDI)
MMF China City
Global Power City Index Informationization EIU IMD
Evaluation Index e-Readiness Index World Competitiveness III
IT industry Yearbook e-Competitiveness Index
competitiveness
CASS CISCO IBM WEF
Blue Book of Urban Intelligent Smarter Cities Networked Readiness Index Brookings Institute
Competitiveness Urbanization (NRI) Global E-Government
Initiative Global Competitiveness Index
(GCI)
10
11. Uniqueness of Our Index
Indicators cover opinions from both supply side
(government/business) and demand side (citizens/business).
Completeness 80% indicators are applied for evaluation of all cities, and 20%
are open to customized features based on each city’s
characteristics.
Collect both secondary data and first-hand survey results.
The first index devoted to Smart City development in Asia-
Pacific. Other than incorporating the notions of renowned
Applicability international research institutes, we take into consideration
the special characteristics of Asian cities (such as high
population density, high economic growth rate, and
industrial cluster).
Forward- We take a closer look into the future of Smart City by
incorporating the latest trends into our index, such as
looking intelligent electric grid, telemedicine services, and
Internet of Things.
11
12. Smart City Index
Dimension
Dimension Pillar
Pillar Indicator
Indicator
Infrastructure Sustainability
Smart
Environment 12/18
18
Innovation Ability
Innovative
Smart City Index
IT Industry
Smart Economy
7/11
11
Economy Enterprises
informationization
Utilities Healthcare
Smart
Service 10/20
20
Education Transportation
Smart Smart Individual
Citizen 5/11
11
Smart Household
Smart Public Security Participation
5/8
8
Government
Governance Source: FIND-III, CCID, 2010
12
13. Data Processing and Analysis
Total 68 indicators, including hard data
Data
Collection and soft data.
39 indicators are selected (April, 2010)
Normalization: [xi − min( xi )] /[max( xi ) − min( xi )]
Normalization
Average method in each pillar
Equal weight for each dimension (20%)
Aggregation &
Ranking Ranking in each dimension and pillar
are calculated.
13
14. Index outcome
Smart Smart Smart Smart Smart
Rank/City Average Environment Economy Service Citizen Government
score rank score rank score rank score rank score rank
1 Taipei City 67.9 73.5 1 81.0 1 32.6 13 85.0 1 67.3 1 • The 1st-layer cities:
2 Hsinchu City 52.6 57.5 4 61.1 2 30.0 15 60.1 7 54.2 10 Urbanized or high-density cities
3 Taichung City 52.3 52.7 5 31.3 14 43.1 4 83.7 2 50.8 14 Excellent in 4 dimensions but
4 Taipei County 51.4 68.0 2 50.9 4 19.5 23 63.3 5 55.5 6 NOT in recognition of “good”
5 Taoyuan County 50.8 51.8 6 43.4 6 27.5 21 67.5 3 63.8 2 Service.
6 Kaohsiung City 50.2 59.4 3 35.8 11 35.6 9 57.2 9 63.1 3 Traffic condition and cost of
7 Miaoli County 46.1 42.2 12 46.2 5 26.2 22 55.7 10 60.0 4 dwelling estate are the major
8 Keelung City 45.6 46.4 10 29.9 16 30.8 14 65.6 4 55.0 8 issues.
9 Chiayi City 44.3 50.9 7 28.8 18 50.0 2 44.2 14 47.5 16
10 Hualien County 43.7 35.6 15 20.4 21 49.4 3 61.3 6 51.7 12 • The 2nd-layer cities:
11 Hsinchu County 43.7 43.2 11 59.9 3 28.2 19 50.8 11 36.1 22
Specific development focus, eg.
12 Ilan County 43.6 47.4 8 34.6 13 39.3 5 45.4 13 51.3 13
13 Taichung County 43.4 36.8 13 40.4 7 28.7 18 58.8 8 52.4 11
Tourism, Culture…etc.
14 Tainan City 41.9 47.4 9 36.3 10 34.4 11 49.0 12 42.4 17 Better recognition of good
15 Nantou County 40.9 35.9 14 38.0 9 34.7 10 36.0 19 59.8 5 performance in Service.
16 Kaohsiung County 36.9 32.3 16 25.9 19 38.3 6 33.8 21 54.4 9
17 Tainan County 36.9 30.8 18 38.7 8 38.0 8 39.1 15 37.8 20
18 Changhua County 36.8 27.4 22 34.8 12 29.1 17 37.5 16 55.2 7 •The 3rd-layer cities:
19 Penghu County 33.3 29.9 21 22.0 20 29.2 16 35.8 20 49.7 15
Lower ICT penetration rate
20 Pingtung County 33.2 31.7 17 31.0 15 27.6 20 36.6 18 39.3 18
21 Taitung County 33.1 25.9 23 13.4 23 52.2 1 36.9 17 37.0 21 Agricultural city
22 Yunlin County 32.2 30.3 19 29.1 17 33.5 12 32.1 22 36.1 23
23 Chiayi County 28.8 30.1 20 14.8 22 38.2 7 22.2 23 38.7 19
14
15. Smart City Development:
From Chinese Viewpoint
1. ICT as a measure
Smart City‧ Touching Living Providing essential services
to make a better environment
1
1 2
2 based on the needs of citizens
ICT Industrial and businesses.
ICT Industrial
Application
Application Clusters &
Clusters & 2. Investment attraction
Strategy-
Strategy- Urban
Urban Attracting more hi-tech
demand as
demand as Renewal
Renewal businesses and knowledge
the core Plan workforce by various kinds of
the core Plan
parks and urban renewal
plans.
Mainland China Taiwan
• Taipei City: Nankang Software
• Suzhou: Industrial Park Park, Neihu Technology Park
• Tianjin: Binhai New Area • Hsinchu City: Science Park
• Nanjing: Yuhua Software Park • Taichung City: Precision
• Wuxi: Sensor Network Park Machinery Technological Park
• Shenzhen: Shekou Industrial Park • Tainan County: Science Park
• Kaohsiung City: Software Park
• ……
•…
15
16. Snapshot of Taipei City
Land:271 sq km
City Population:2,603,651
Metropolitan population:
6,859,069 (44th in the world)
District: 12
USD48,400 Income per Capita
Education: 21 high education inst.
Metro line: 3
Bus line: 421
HQ in Taipei:
16
18. 1999-Hot line for citizens
(60 lines) (88 lines)
(31 lines) 2010.12
2006.8 2008.7 Link more than 200
departments of the city
Set up the integrated line The poison milk incidence government, 16 core
as 1999 for all city was a trigger to raise the services handled within 40
awareness and usage minutes
government departments
Integrate all departments
Investigate and learn from and offer the status check
New York 311 hot line service
80% calls need to be
•Usage increase answered in 10 seconds
Totally 140,000 calls a month (4,535 calls per day)
•Set up FAQ databank
There are more than 6,600 FAQ in the databank
•Multiple channels
Establish a website for 1999 providing the same services
•Results
Awareness:97%
Instant response rate:over 90%
Overall Satisfaction: 70-76%
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19. Intelligent Transportation System
Location: Taipei
Challenge:
Taipei city government has used ITS (Intelligent Transportation
System)for more than 3 years, which has accumulated abundant
experiences and achievements. The major goal of ITS in Taipei city
is to increase the efficiency of traffic management and the quality of
traffic services. The key practices are below.
In 2007, traffic monitor system of freeway was set up. With upgrade
GIS, back-end platform, and backup system, this system increases
the efficiency of freeway traffic management and provides real time
Solution information for residents to search.
In 2008, personalized traffic guidance system was set up which
provides personalized traffic information for individuals with
different devices.
In 2009, parking lot guidance system in 12 districts was set up.
In 2010, Taipei bus information and transit system was set up which
combines all bus information in metropolitan Taipei area for
residents to search through Internet and mobile network.
In 2011, Taipei city government plans to combine traffic information
both for mass transportation and personal vehicles to provide
residents a full range of information for travel planning.
19
21. Taipei Technology Corridor
Collective Knowledge
Future Port
(Beitou-Shihlin
Technology Park)
Taipei city
HQ Clustered Taipei
Taipei City Silicon Valley (Great Neihu
Government has linked Technology Park)
the hi-tech parks along
the Keelung River and
consolidated industrial
resources. The result
is the Taipei Digital Content
Technology Corridor, a Asian Star (Nangong
768.5 hectare, 20-KM Business Park)
long operations hub
that establishes an
ideal environment for
future expansion.
21
22. Great Neihu Technology park
Park Area: 5.42 km2
Positioning:
Headquarter based
Technology Creative
Center
Neihu District
Human Resource
• Taiwan's first hi-tech headquarter park to Training Center
be developed by private enterprises with Emerging Enterprises
the support of the Taipei City Government. Incubation Center
• The park is a stronghold of the information
technology, telecom and biotech industries.
• More than 3,400 companies have based
their operations here, bringing with them
around 90,000 IT talents.
• Over the past 5 years, revenue at the NeiHu
Tech Park has grown by an average of 30%
a year, making it the most profitable tech
park in Taiwan. NeiHu Tech Park is rapidly
moving toward its new goal of USD $160
billion yearly revenue. 22
23. Nangang Business Park
Industrial Revolution and Urban Renewal Plan
Bio-
Bio-
Vision : To Be “Taiwan Brain Power Base” technology
technology
Center
Center Software
Software
•Integrate Manufacture
Center
Center
System (Past) Main
Main
Station
Station
•Intensify Service
Center
Center Convention
Convention
Mechanism (Future) & Exhibition
& Exhibition
Nangang District Cultural
Cultural Center
Center
Old Industry
Transformation Creativity
Creativity
•Amplify Transportation Center
Center
Facilities
Knowledge-based Five Centers
Five Centers
•Participate in National Innovation Hub
Flagship Scheme Knowledge Peaceful & •Internalize
Economy Comfortable
• Attract Foreign Environment
External Cost
Nurture
Investment Creation •Upgrade Spec of
Public Facilities
Source: Department of Urban Development ,Taipei City Government 23
24. Multi-Purpose Renewal Areas
• Commercial District
• Creative Cultural Business
• Art Performance
• Hospitality and Catering
• Leisure and Entertainment
• Hi-Tech Wholesale & Retail
24
25. Outline
1 Background
2 Index Introduction & Major Finding
3 Conclusion
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26. Conclusion
For most cities, the infrastructure in a city is more focusing on
wireless network , website set-up, databank build-up, but less
emphasizing on the usage and real experience of citizens in
terms of ICT application. Actually, what matters is the
satisfaction and feedback from users.
The viewpoint of a smart city for Chinese has to do with an
integrated and intelligent environment that respond constantly
to the needs for public sanitation, smooth traffic, less polluted,
and affordable dwelling estate. The aim is to provide a better
quality of life for all citizens .
To cultivate the knowledge workforce for a city, an industrial
cluster is a good way to increase job opportunities and attract
talents to the city. For the private sector, a comprehensive
plan for urban renewal and ICT infrastructure is essential to
grow business and long term development.
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27. III’s Belief:
Fill up the gap of last mile
Citizen Education
Business
Information Technology Service Management Association
27
28. Thank You
for Your Attention!
yyyueh@iii.org.tw
http://www.iii.org.tw
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