The document describes the framework of e-commerce, including its core components and infrastructure layers. The e-commerce core consists of business applications, services enabling infrastructure, and content development, deployment and distribution infrastructure. This infrastructure layer includes hardware, storage, and networks that enable e-commerce transactions. The services layer includes activities like payments, authentication, and standards development. Finally, the business applications layer represents actual business transactions like online shopping, banking, auctions and more. Electronic data interchange (EDI) allows standardized electronic exchange of business documents between organizations.
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5. The E–Commerce Core consisting of basic
infrastructure which will enable the e-commerce
activities:
• Business applications
• Services Enabling Infrastructure
• Content Development Deployment and
Distribution Infrastructure
E-commerce Core
6. CONTENT DEVELOPMENT DEPLOYMENT AND DISTRIBUTION
INFRASTRUCTURE:
This layer will include all hardware and network infrastructure that
will act as physical infrastructure to enable e–commerce
transactions. This will include:
Content Development Infrastructure:
• Multimedia Publishing Infrastructure
(to create multimedia contents for business applications)
• Multimedia Storage Infrastructure
(to provide for efficient and organized storage facilities for efficient
and quick retrieval and deployment of multimedia contents)
• Multimedia Deployment Infrastructure
(to search and retrieve multimedia contents from storage
locations)
7. CONTENT DEVELOPMENT DEPLOYMENT AND DISTRIBUTION
INFRASTRUCTURE:
Distribution Infrastructure
• Network Access Device Infrastructure
(independent and internally controlled by merchants and consumers)
• Infrastructure installed by Network Service Providers
(includes Local service providers, National Data and Information
Carriers, Third-party Value Added Networks and other Network
Service Providers)
• GlobalInformation Delivery Networks
(includes satellite networks, sub-marine cables, fiber networks, and
other such networks forming backbone of global communication
networks)
8. SERVICES ENABLING INFRASTRUCTURE:
This layer will include all vendors and other parties engaged in the
business activities:
The list of such business activities may include following:
1. Securing Business Transactions by providing hardware and software
2. Development of secure Electronic Payments Fund Transfer systems
3. Third-party verification and authentication services
4. Developing standards and formats for content creation,
distribution and deployment
(this includes development of multimedia formats, conversion
software, software development kits, development of standards and
protocols for data transmission, and other such infrastructure)
5. Development and deployment of technologies of different media
(this includes coverage of content, transmission technologies and
information access devices.
6. Offline Support Services
9. BUSINESS APPLICATIONS
This layer corresponds to the real business transactions. Following are the
common business applications:
• Online Education and Learning
• Online Marketing Communication and Promotion
• Online Shopping, E-procurement and e-purchasing
• Online Gaming, news and bulletin boards.
• Online Customer Feedback and Satisfaction Surveys
• Online Research
• Online Retailing and Sales
• E-Auctions, E-publishing
• Online Stock Trading and Brokering
• Online Entertainment
• Digital Video and Animation
• Online Banking Services (including ATM networks)
• Online knowledge and information processing
14. 14
EDI: Electronic Data Interchange , means a way to exchange
standard documents in inter organisations. OR
• EDI is the electronic exchange of business documents in a
standard, computer processable, universally accepted format
between trading concerns
• EDI used to transmit financial information and payments in
electronic format.
Electronic documents:
• Purchase order
• Invoices
• Shipping notices
• Quotations
16. Advantages/Benefits/Uses of EDI:
1) Cost & Time Saving:
It saves time & cost in terms of creating manual business documents.
2) Relationship:
Business relations with trading partners and customers improved through
better quality and Speed of services.
3) Manpower:
It reduces manpower due to predefined standard format i.e. EDI is totally
integrated with application program (EDI Standards) which automate
transaction of business documents. For e.g. Order processing/Invoicing/job
orders/Billing etc.
4) Decision-making:
It provides better information for management to take decision in time. It helps
in business planning and budgeting at the right place and time.
5) Competition:
Competition can be maintained and improve the business goodwill.
17. Disadvantages of EDI:
1) High installation cost:
Cost of implementing EDI in an organization is more
2) Not suitable for all customers:
It is difficult to have EDI system with various customers of a firm
3) Third party:
Risk of misuse of communicating financial data by third party.
4) Less transparent than paper-based systems:
EDI involves standard predefined format to exchange business
documents so it gives clear information.
5) Knowledge based employees needed:
Only qualified and trained employees can work on the EDI system.
18. Requirements/components of EDI
EDI Standards 2) EDI Software 3) Third party networks
EDI Standard: It is a common or predefined format used to exchange data between
two organizations or two business applications.
Popular standards are:
• UCS-Uniform Communication Standard
• TDI-Trade Data Interchange,
• UN/EDIFACT-United Nations EDI for Administration Commerce & Transport etc.
Code Message Name
APERK Application error and acknowledgement
AUTHOR Authorization
BANSTA Banking status
BOPCUS Balance of payment customer transaction report
COMDIS Commercial Dispute
CUSRES Customs response
SATAC Statement of account
WKGRE Work grant request
19. 2) EDI Software: It consists of computer instruction that translates
the information in an unstructured format to company specific EDI
format. EDI translator with message handling system is used to
translate the information.
EDI software receives the message and translates from standard
format to company specific format.
EDI software contains EDI translator with a message handling
system (x.440/x.435) MHS
20. 3) Third Party Networks (Value Added Networks -VAN): Third party
networks are called value added networks because EDI documents are
electronically exchanged over communication networks those connect
trading partners to one another. These documents are stored in user
mailboxes on the network's EDI server and from this server the documents
can be downloaded or uploaded at the user's convenience.
Value added network is defined, as "It is a telecommunication network,
primarily for data exchange that processes or transfers
data/information in same way"
Functions of VAN:
• It creates communication between trading partners
• It transfer and exchange data/information
• It provides security and authentication that we can't expect from Internet.
• It provides acknowledgement system (notifications, delivery and non
delivery reports)
• It has standard formats to exchange data.