Thomas Bryant has over 30 years of experience in IT leadership roles at Bank of America, where he most recently served as the Enterprise Capacity Management Director. His career highlights include developing strategic planning and budgeting systems, leading server engineering teams, and coordinating large technology projects. He is now pursuing a bachelor's degree in information technology through Western Governors University.

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Thomas Wesley Bryant, Jr.
7165 Douglas Road
Joelton, TN 37080
Home: 615-876-7793 Cellular: 615-636-2862
Email: wbryant42@comcast.net
Summary of Skills:
Strategic Vision and Planning Relationship Management Program Management Leadership
Budgeting and Forecasting Leadership and Team Building Project Leadership and Support
Capacity Planningand Forecasting Strategic Partnership Service Level Management
Workload Management Application Sizing Demand Management
Modeling Resource Management Performance Management
Service Level Management Service Operations Root-Cause Analysis
Selected Career Highlights:
 My work as a primary lead for Server Engineering (10 person virtual team) in Process Management
Program development that defined the best practices in businessvalue,documenting the processes,
functions and roles of IT. The PMP stood as our backbone for over a decade, and we moved slowly into
the ITIL servicemanagement.
 The Program lead workingdirectly with the financeassistantcontrollers,and CFO to develop a budget
planning,forecasting,and monthly variancesystem used enterprise wide by all cost center managers.
 My work with internal audititthe review of each departments process and procedures as itrelated to
their technologies dependence and usage.
 A decade of Performance reviews with the highest possiblescoreon what I did, and how I did it, from 5
different mangers.
 Leadership and direction provided in the governance of, MidrangeCompute, Storage, Cloud computing,
Standard Stacks,Architecture standards,and Network products.
 Program supportstrategic goal reduce IT costI establishmentof an enterprise repeatable baselineof all
258,000 midrange servers,that resulted in a 5 year Program and hundreds of projects that focused on
physical server reductions and re-hosting opportunities.
 In my servicedelivery role I identified,qualified,and prioritization of hostingreductions within my
Domain of operation that lead to 30,000 of the 38,000 servers to be retired, and my teams directsupport
of every project by application (160 annually).
 My leadership in movinga mainframementality, to internet protocol,and wide area distributed compute.
 The coordination of Consumer, Private, Commercial bankingin the delivery a new productoffering usinga
multi facet technology presentation that landed two largecustomers with in a customer segment that had
never been attempted. The productwas a success,and has now been mimicked by other financial
institutions.
Professional Experience:
Bank of America Corporation 1985 to 2015
Enterprise Capacity Management Director
Services: ServiceCapacity Management; to manage, control and predictthe performance and capacity of
operational services.This includes initiatingproactiveand reactiveaction to ensure that the performances and
capacities of services meet their agreed targets. Component Capacity Management; to manage, control and
predictthe performance, utilization and capacity of ITresources and individual ITcomponents.
Products: ServiceCapacity Management; to manage, control and predict the performance and capacity of
operational services.This includes initiatingproactiveand reactiveaction to ensure that the performances and

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capacities of services meet their agreed targets. Business Capacity Management; translatebusiness needs and
plans into capacity and performance requirements for services and IT infrastructure,and to ensure that future
capacity and performanceneeds can be fulfilled. Capacity Management Reporting; provides other Service
Management processes and ITManagement with information related to serviceand resourcecapacity,utilization
and performance.
Server Engineering and Engagement Management
Services: Primary participation in PMP development definingthe best practices in business value,documenting the
processes,functions and roles of IT. Merger and acquisition support,process development, process improvement,
and governance team support.
Product: Process Management Program documentation and training,Engagement Management product
Business Partners Communication and Requirements
Services: Liaison between the business and ITservices offerings,business analysis, systemhostingreview, risk
review, services efficiency,productefficiency,engineering effectiveness review, customer servicemeasurements.
Products: Application Profile,ServiceLevel Agreements, Strategic planningrecommendation, Business Case
Development, Procedure and Agreement Documents, Performance Score Cards.
NetworkComputing Group Regional support and Enterprise Laboratory management
Services: Lab application development hostingand testing, compatibility and testing, image and sku development,
hardwareand software evaluation.
Products Application Network Review, DevNet, Lab Net, architectural roadmap and governance of desktop,
network (routers, switches, protocols,NIC), servers ( AIX, Solaris,HP Unix,Windows,Red Hat).
Operations:Budget, planning,businesscasedevelopment, costrecovery, resourcemanagement, spaceplanning.
Distributed Computer Manager (Regional & Enterprise)
Services: Projectdevelopment, Projectsupport, Application Development, Application Trainingand Support;
Databaseconsulting,System analysis, contingency planning,network design.
Products: Three year strategic direction,architectural hardwareroad map,Desktop software road map, image
standards desktop and server.
Operational area:Hardwarelifecyclemanagement, Desktop and network operatingenvironment version and
change control,hardware and software licenseand contracts.
Information Center Manager (TN & KY)
Services: Procurement, Training,Maintenance, Business Analysis,BusinessConsulting, Standards Maintenance,
Internal costrecovery of Fixed assets $21,000,000, End User computing maintenance and add move changes,
Staffingbudget $500,000,Capital budget $5,000,000
MicroAge Computer General Manager 1983 to 1985
Services: Consulting,Analysis, Training,Maintenance,Integration,Network
Core Products: IBM, Compaq, 3com, Northstar, Altos, Novel, Okidata,Epson,Hewlett Packard
Operations: Staffing, Training,Floor Planning,Inventory Control, Pay role, Vendor management
Education:
NashvilleState Community College A.S in Computer Science.
Currently working: Western Governors University for B.S Information Technology.
Certifications: Six Sigma Lean Green Belt Certified, CompTIA A+ ce, CompTIA Project +