Barriers to Communication
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The document discusses various barriers to communication including semantic barriers due to words having different meanings or connotations. Physical and organizational barriers can also occur due to noise, long chains of command, or inappropriate communication medium. Socio-psychological barriers include attitudes, emotions, status issues, distrust, and resistance to change. Some ways to overcome these barriers are using familiar language, clarifying assumptions, being brief, improving organizational structures, keeping an open mind, and listening patiently.
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Barriers to Communication
- 4. WORDS WITH DIFFERENT MEANINGS The word SET has 464 definitions in the Oxford English Dictionary.
- 5. DENOTATIONS AND CONNOTATIONS Denotative word - Room Connotative word – Honest
- 7. FAULTY TRANSLATION Speaker : We need a new “Personnel” Department. Listener hears : We need a new “Personal” Department.
- 9. THESE CAN BE OVERCOME BY: •Using words familiar to the receiver. •Clarifying nuances or shades. •Using words with positive connotation. •Expressing words properly. •Translating message correctly. •Clarifying assumptions. •Training and practice.
- 11. NOISE
- 14. THESE CAN BE OVERCOME BY: •Being brief and precise. •A little care.
- 16. LONG CHAIN OF COMMAND
- 19. THESE CAN BE OVERCOME BY: •Shortening scalar chain. •Proper layout.
- 22. EMOTIONS
- 23. STATUS AND FEAR
- 24. CLOSED MINDS
- 25. INATTENTION
- 26. DISTRUST
- 27. PREMATURE EVALUATION Fellow Employee : The Company's mission is to identify and create new intellectual property, secure the intellectual property through international patent applications, aggressively protect the… You:
- 28. POOR RETENTION
- 31. THESE CAN BE OVERCOME BY: •Keep and open mind. •Express candidly. •Encourage subordinates to express. •Pay complete attention. •Listen patiently.