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When communication fails or
gets twisted, there is a “barrier”
or obstacle somewhere in the
process of the transfer of
information from sender to
receiver.
 INEFFICIENT USE OF LANGUAGE
 USING IMPROPER CHANNEL OR
MEDIUM
 RECIPIENT FAILED TO
UNDERSTAND
NOISE
 PHYSICAL BARRIER
 PERCEPTUAL BARRIERS
 EMOTIONAL BARRIERS
 CULTURAL BARRIERS
 LANGUAGE BARRIERS
 GENDER BARRIERS
 INTERPERSONAL
BARRIERS
PHYSICAL BARRIER IN WORKPLACE INCLUDES:
 Closed office doors, barriers, screens, and separate
areas for people of different status.
 Large working areas or working in one unit that is
physically separate from others e.g. a team of
colleagues who have a different job from another team.
 Research shows that one of the most important factors
in building strong working teams is being closely
allocated to others.
The easiest way to overcome a Physical Barrier
is to get around it.
Closed office doors; open them.
Separate working locations; walk to the other
one.
A) PSYCHOLOGICAL BLOCK
B) PEOPLE PERCEIVE THINGS
DIFFERENTLY.
C) OWN EXPERIENCES.
D) SAME OBJECTIVE WORLD BUT
DIFFERENT SUBJECTIVE WORLDS.
E) PERCEPTION IS NEVER
PRECISE
FOR EXAMPLE IMAGINE THIS SCENE: A FATHER AND HIS
SON ARE DRIVING TO WORK ONE MORNING WHEN
SUDDENLY THEY’RE INVOLVED IN A TERRIBLE CAR
CRASH. THE FATHER IS KILLED INSTANTLY AND THE SON
IS BADLY HURT. AN AMBULANCE RUSHES THE SON TO A
HOSPITAL. IN THE ADMITTING ROOM THE NURSE SAYS
"WE HAVE GOT TO TAKE HIM STRAIGHT INTO SURGERY
OR HE MAY DIE". THEY RUSH HIM DOWN THE HALL TO
SURGERY. THE SURGEON WALKS IN TAKES ONE LOOK AT
THE BOY AND SAYS "I CAN’T OPERATE ON HIM. HE’S MY
SON". HOW CAN THIS BE? STUDENTS COME UP WITH
ALL KINDS OF INGENIOUS ANSWERS. THE FATHER IS A
PRIEST, THE SON WAS ADOPTED. THE CORRECT ANSWER
IS THAT THE SURGEON WAS THE BOY’S MOTHER. MANY
PEOPLE DON’T THINK OF THIS ANSWER BECAUSE THEIR
EXPERIENCES HAVE CONVINCED THEM THAT SURGEONS
ARE MALE. PRECEPTUAL PROBLEM IS THAT PEOPLE’S
PERCEPTION ARE BASED ON THEIR OWN EXPERIENCES.
EMOTIONAL BARRIERS IN
COMMUNICATION
Emotional Barriers are the major category of barriers that
may make effective communication difficult.
Emotional barriers are the strongest and most difficult to
break through. Feelings and emotions are powerful
influences on our decision making. but everyone is quite
effective at putting these barriers up
1.Vulnerability and fear
a. Mistrust or suspicion
b. Shyness
2. Lack of empathy
3. Anxiety and depression
4. Stress
5.Insecurity
OVERCOMING OF EMOTIONAL BARRIERS IN
COMMUNICATION
1.Participate rather than spectate
2. Have fun and don't take yourself too seriously.
3. Put yourself in situations where you will be forced to
develop those communication skills.
4. Talk to a friend
5. Track your progress
6. Be around positive people
• RESULT OF
LIVING IN AN
SHRINKING
WORLD
• DIFFERENT
CULTURES
 People travelling abroad .
 Multinational meetings
 Hospitals
 International Students
 Speak slowly and clearly
 Ask for clarification
 Be patient
 Be specific
 Provide info via multiple channels.
Comes under the culture barrier
different ways of communication
Women thinks emotionally as well as logically
while talking .
We only have made these barriers in our
society.
Treat everyone equally.
 INEFFICIENCY IN COMMUNICATION SKILLS
 NEGATIVE ASPECTS NURTURING IN THE
CLIMATE
 LIMITED VOCABULARY
 EMOTIONAL OUTBURSTS
 COMMUNICATION SELECTIVITY
 POOR LISTENING SKILLS
 NOISE IN THE CHANNEL
 CULTURAL VARIATIONS

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Barriers to Effective Communication

  • 1.
  • 2. When communication fails or gets twisted, there is a “barrier” or obstacle somewhere in the process of the transfer of information from sender to receiver.
  • 3.  INEFFICIENT USE OF LANGUAGE  USING IMPROPER CHANNEL OR MEDIUM  RECIPIENT FAILED TO UNDERSTAND NOISE
  • 4.  PHYSICAL BARRIER  PERCEPTUAL BARRIERS  EMOTIONAL BARRIERS  CULTURAL BARRIERS  LANGUAGE BARRIERS  GENDER BARRIERS  INTERPERSONAL BARRIERS
  • 5. PHYSICAL BARRIER IN WORKPLACE INCLUDES:  Closed office doors, barriers, screens, and separate areas for people of different status.  Large working areas or working in one unit that is physically separate from others e.g. a team of colleagues who have a different job from another team.  Research shows that one of the most important factors in building strong working teams is being closely allocated to others.
  • 6. The easiest way to overcome a Physical Barrier is to get around it. Closed office doors; open them. Separate working locations; walk to the other one.
  • 7. A) PSYCHOLOGICAL BLOCK B) PEOPLE PERCEIVE THINGS DIFFERENTLY. C) OWN EXPERIENCES. D) SAME OBJECTIVE WORLD BUT DIFFERENT SUBJECTIVE WORLDS. E) PERCEPTION IS NEVER PRECISE
  • 8. FOR EXAMPLE IMAGINE THIS SCENE: A FATHER AND HIS SON ARE DRIVING TO WORK ONE MORNING WHEN SUDDENLY THEY’RE INVOLVED IN A TERRIBLE CAR CRASH. THE FATHER IS KILLED INSTANTLY AND THE SON IS BADLY HURT. AN AMBULANCE RUSHES THE SON TO A HOSPITAL. IN THE ADMITTING ROOM THE NURSE SAYS "WE HAVE GOT TO TAKE HIM STRAIGHT INTO SURGERY OR HE MAY DIE". THEY RUSH HIM DOWN THE HALL TO SURGERY. THE SURGEON WALKS IN TAKES ONE LOOK AT THE BOY AND SAYS "I CAN’T OPERATE ON HIM. HE’S MY SON". HOW CAN THIS BE? STUDENTS COME UP WITH ALL KINDS OF INGENIOUS ANSWERS. THE FATHER IS A PRIEST, THE SON WAS ADOPTED. THE CORRECT ANSWER IS THAT THE SURGEON WAS THE BOY’S MOTHER. MANY PEOPLE DON’T THINK OF THIS ANSWER BECAUSE THEIR EXPERIENCES HAVE CONVINCED THEM THAT SURGEONS ARE MALE. PRECEPTUAL PROBLEM IS THAT PEOPLE’S PERCEPTION ARE BASED ON THEIR OWN EXPERIENCES.
  • 9. EMOTIONAL BARRIERS IN COMMUNICATION Emotional Barriers are the major category of barriers that may make effective communication difficult. Emotional barriers are the strongest and most difficult to break through. Feelings and emotions are powerful influences on our decision making. but everyone is quite effective at putting these barriers up 1.Vulnerability and fear a. Mistrust or suspicion b. Shyness 2. Lack of empathy 3. Anxiety and depression 4. Stress 5.Insecurity
  • 10. OVERCOMING OF EMOTIONAL BARRIERS IN COMMUNICATION 1.Participate rather than spectate 2. Have fun and don't take yourself too seriously. 3. Put yourself in situations where you will be forced to develop those communication skills. 4. Talk to a friend 5. Track your progress 6. Be around positive people
  • 11. • RESULT OF LIVING IN AN SHRINKING WORLD • DIFFERENT CULTURES
  • 12.  People travelling abroad .  Multinational meetings  Hospitals  International Students
  • 13.  Speak slowly and clearly  Ask for clarification  Be patient  Be specific  Provide info via multiple channels.
  • 14. Comes under the culture barrier different ways of communication Women thinks emotionally as well as logically while talking . We only have made these barriers in our society. Treat everyone equally.
  • 15.  INEFFICIENCY IN COMMUNICATION SKILLS  NEGATIVE ASPECTS NURTURING IN THE CLIMATE
  • 16.  LIMITED VOCABULARY  EMOTIONAL OUTBURSTS  COMMUNICATION SELECTIVITY  POOR LISTENING SKILLS  NOISE IN THE CHANNEL  CULTURAL VARIATIONS