®
© 2016 MapR Technologies 1
®
© 2016 MapR Technologies
®
© 2016 MapR Technologies 2
Today’s Presenters
George Demarest
Director of Industry Solutions
@g_demarest
Email: gdemarest@mapr.com
Alicia d’Empaire
AVP, BI and Decision Support
Email: aliciad@baptisthealth.net
®
© 2016 MapR Technologies 3
Agenda
• Big Data Trends in Healthcare
• Introduction of Baptist Health South Florida
• Healthcare Changes and Challenges
• Role of Technology and Analytics
• BHSF Big Data Analytics Strategy
• Big Data Analytics Challenges
• Questions
®
© 2016 MapR Technologies 4
A Once-in-30-Year Re-Platforming of the Enterprise
Critical infrastructure for next-gen applications
Data platform enabler for required Speed, Scale, Flexibility
NewApplications ExistingApplications
Open Source Analytic Innovations Legacy
Disruptive Data Platform
On Premise Private Cloud Public Cloud
Heterogeneous Hardware
Next Gen Data Platform
®
© 2016 MapR Technologies 5
(100,000)
(80,000)
(60,000)
(40,000)
(20,000)
-
20,000
40,000
60,000
80,000
100,000
120,000
2013 2014 2015 2016 2017 2018 2019 2020
N.G. Architecture Growth vs. Legacy Shrinkage ($M)
Total $ Growth of IT Mkt N.G. $ Growth Legacy Mkt Growth/Shrink in $
IT Spending at an Inflection Point: Next-Gen is Now
Data source: IDC, Gartner; Analysis & Estimates: MapR
®
© 2016 MapR Technologies 6
5 Examples of Big Data in Healthcare That Can Save People’s Lives
http://www.datapine.com/blog/big-data-examples-in-healthcare/
Electronic Health Records (EHRs)
Real-time Alerting
PredictiveAnalytics in Healthcare
Using Health Data For Informed Strategic
Planning
Telemedicine
®
© 2016 MapR Technologies 7
Big Data Trends in Healthcare and Life Sciences
Healthcare Analytics
• Clinical decision support
• Predictive modeling across conditions
• Disease management
• Population health management
Data Management
• Electronic Medical Records (EMR)
• Medical imaging
• Genomics
• Insurance claims data
IoT and Networked Medical Devices
• Consumer devices
• Wearables
• Internally embedded devices
• Stationary devices (drug dispensers, et al)
Fraud, Waste and Abuse
• False claims, identity theft
• Kickbacks and beneficiary fraud
• Waste from Duplication and unbundling
• Insurance Claims Data
®
© 2016 MapR Technologies 8
Building a Healthcare Data Lake on MapR
Data
Lake
Claims
Clinical
Pharmacy
EMR
Logs and
Notes
3rd Party
Additional
Data
CB Header data, Social, ...
Historical procedures, co-morbidities (prof & inst.)
Lab results, vital signs, ...
Dr. Notes, Customer call logs, emails
Licensing, death master, …
Electronic Medical Records, images & text
Prescriptions, adherence
Solving	Healthcare	
Problems	with	Big	Data
Alicia	d’Empaire
Agenda
Ø Introduction of Baptist Health South Florida
Ø Healthcare Changes and Challenges
Ø Role of Technology and Analytics
Ø BHSF Big Data Analytics Strategy
Ø Big Data Analytics Challenges
Ø Questions
Baptist	Health	South	Florida
Baptist	Hospital	of	
Miami
Doctors	Hospital Homestead	Hospital Mariners	Hospital South	Miami	Hospital West	Kendall	Baptist	
Hospital	
Baptist	Cardiac	and	
Vascular	Institute
eICU Medical	Arts	and	
Surgery	Center	at	
Baptist	Hospital
Medical	Arts	and	
Surgery	Center	at	South	
Miami	Hospital
Urgent	Care	Centers	 Imaging	/	Diagnostic	
Centers
Miami	Cancer	Institute Sleep	Centers
Endoscopy	Centers Home	Care International	Center Employed	Physicians
BHMG	- 163	physicians	
(41	practices)
Baptist	Health	Quality	
Network	(BHQN)	- 850	
community	physicians
Employee	Health	&	
Wellness
Baptist	Health	Statistics
Ø Admissions	………………………………………………..…	71,681
Ø Patient	Days	…………………………………………..…			342,942
Ø Births	……………………………………………………….…			10,977
Ø ED	Visits	……………………………………………….….				313,116
Ø Urgent	Care	Visits	…………………………….………				242,177
Ø Total	Surgical	Cases	……………………………….……			64,662
Ø International	Patients	……………………………………		7,710
Ø Licensed	Beds	………………………………………………				1,742
Ø BHMG	visits	………………………………………………..	203,059
Baptist	Health	Statistics
Ø Medical	Staff	…………………………………………...…...…	 			2,211
Ø Employees	……………………………………….……...……...	 	16,300
Ø Charity	Care	and	uncompensated	services																										
(at	cost)	………………………………..………………..…			$292,190,000
Healthcare	Challenges
• Affordable	Care	Act
o Access	to	&	Affordability	of	Care and	Quality	&	Cost	of	Care
üMedicare
1. Reduce	Avoidable	Utilization
2. Improve	Coordination	of	Care
3. Quality,	Service,	&	Cost	Transparency
üMedicare	population	+
1. Percentage	increase	of	ages	65+	from	2014	– 2022:	27%	increase	(Counties:	Miami	Dade	increase	
of	27%,	Broward	increase	of	23%,	Palm	Beach	increase	of	32%)
2. Medicare	is	to	become	majority	patient	volume	by	2022
üMedicaid	Expansion
What	is	Consumer-Centric	Healthcare
Source: IBM
Consumers
Key	drivers	and	factors	for	Consumers	in	selecting	healthcare	services
1. Out	of	Pocket	
Expenses
2. Access
3. Convenience
4. Transparency
HCAHPS
HCAHPS:	a	survey	instrument	and	data	collection	methodology	for	
measuring	patients'	perceptions	of	their	hospital	experience.
Role	of	Technology	and	Analytics
Ø Use latest technology to track patient data throughout the continuum
of care – Home Health Devices, Wearables etc.
Ø Integrate data from multiple data sources real time
Ø Generate actionable insight using performance monitoring
analytics and providing automated alerts
Ø Optimize Outcome using Predictive Analytics
Ø Improve Patient Experience by personalizing care
Ø Reduce cost by analyzing data to identify cost saving opportunities
Role	of	Technology	and	Analytics
•Medical
•Non	Medical
•Wearables
•Social	Media
•Structured
•Unstructured
Consumer	Data
•HL7
•ETL	(Extraction,	 Transformation	
and	Loading)
•Analytics	 tools	 – Big	Data	
Hadoop,	 Predictive	 Analytics,	
Machine	Learning,	NLP,	 Tableau	
etc.
Integrated	Real	
Time	Data •Mobile	 devices
•Email
•Text	Messaging
•Marketing	Campaign	 via	mail
•Social	Media
Multi	Channels	
to	Consumer
Healthcare	Big	Data	Use	Cases
Ø Admission/Readmission prediction
Ø Telemedicine (Diabetes care & patient home monitoring)
Ø Sepsis early detection (real time vital signs streaming)
Ø Patient Engagement (Social Media)
Ø Genomics Study
Data	Analytics	Maturity	Model
Reporting
Enterprise	
Data	
Warehouse
Business	
Performance	
Management
•Dashboards
•Scorecards
Big	Data
•Hadoop
Advanced	
Analytics
•Predictive	Analytics
•Machine	Learning
•Natural	Language	
Processing	(NLP)
DATA
SYSTEMS
ANALYTICS
APPLICATIONS
DATA
SOURCES
BHSF	Data	Analytics	Future	State
Reporting and Analytics
• Dimensional Insight Diver
• SAP BOE
• IBM Cognos
• IBM Watson Content Analytics
• MS SQL Reporting Services
Data Visualization &
Dashboards
• Tableau
• Xcelsius
• SPSS
• Stata
• MCSS-
PASS
• SAS
• Treeage
• R
Research &
Statistical Analysis
Existing Sources
(EMR, Ancillary Systems, Devices)
Emerging Sources
(Sensor Streaming,Social Media,
Telemedicine, Unstructured)
Advanced Analytics
• Predictive Analytics
• Machine Learning
• NLP (Natural Language
Processing)
Traditional Data Warehouse
Independent Data Marts
Big Data:
Ø Implementing Hadoop (Big Data)
Ø Achieve cost savings via offloading storage
Ø As we migrate to Cerner, Big Data is a great
platform for us to store historical data from
our existing clinical and financial applications
BHSF	Big	Data	Strategy	Next	Steps
Ø Pilot projects to begin:
1. Set up Hadoop environment and offload storage
2. Sepsis prediction by loading real time streaming
vital signs, labs, orders, census data, etc.
BHSF	Big	Data	Strategy	Next	Steps
Ø Continue to expand our tools for Advanced
Analytics:
§ Predictive Analytics
§ Machine Learning
§ Natural Language Processing
BHSF	Advanced	Analytics	Next	Steps
Successful	Strategy	:
4	Key	Pillars
Data
• Information	
Management	
Foundation
•Data	
Governance
•Data	
Standardization
Technology
• Appropriate	
Technology	
Platform
People
• Organization
•Organizational	
structure	&	Role	
definitions
•Centers	of	
Excellence
Process
• Information	as	
an	Enterprise	
Asset
•Standardization	
of	workflows
•Adoption
Big Data Analytics Challenges
ØNew Stack of Technology and Data
ØLack of resources
ØInteroperability challenges
ØHIPAA restrictions
ØLack of Data Governance
Key	Take-Aways
Ø Use the BI Maturity Model to ensure the value of your current Analytics
investments while developing the capabilities for the Advanced
Analytics and Big Data phases.
Ø Although important, BI is not just about having the right tools.
Address your biggest challenges of the BI Maturity Model, such as
those related to data governance, cultural transformation, and BI-
related skills.
Ø Plan for the future by developing plans that consider patient-reported
data, events-driven architecture, social media, streaming data and
machine learning.
Ø Balance principles with pragmatism. Health care BI is an immature
and rapidly evolving area so progress may be made by taking “two
steps forward and then one step back.”
SOURCE: The Advisory Board Company
®
© 2016 MapR Technologies 30
MapR Converged Data Platform
Typically 1/3 less
hardware needed
Multi-tenant
Self-service data
exploration with Drill
Industry’s only mirroring, point-in-
time consistent snapshots
Trillions of files
vs. 100M limit
POSIX, NFS
Typically
2x-7x faster
Built-in real
time NoSQL
DBMS and
Streaming
Most complete
Spark stackMultiple
versions of
community
software
supported
Big data
foundation for
files, enterprise
apps
®
© 2016 MapR Technologies 31
MapR Healthcare Architecture
®
© 2016 MapR Technologies 32
MapR Life Sciences and Healthcare Customers
Delivers clinical intelligence
to healthcare providers
Next generation data
platform for healthcare
and life sciences
Research grant analysis
80+ use cases; Fraud,
Waste and Abuse
Clinical integration, population
health, and value-based care
solutions and services
Diagnostics and solutions
for animal health
UnitedHealthcare A UHG Company
Drug discovery and
biomedical Research
®
© 2016 MapR Technologies 33
MapR Healthcare Blog
© 2016 MapR Technologies
Q&A
1. Coming Soon:
MapR Guide to Big Data in Healthcare
2. eBook:
Implementing a Digital Transformation
https://www.mapr.com/architect-guide-to-digital-transformation

Baptist Health: Solving Healthcare Problems with Big Data

  • 1.
    ® © 2016 MapRTechnologies 1 ® © 2016 MapR Technologies
  • 2.
    ® © 2016 MapRTechnologies 2 Today’s Presenters George Demarest Director of Industry Solutions @g_demarest Email: gdemarest@mapr.com Alicia d’Empaire AVP, BI and Decision Support Email: aliciad@baptisthealth.net
  • 3.
    ® © 2016 MapRTechnologies 3 Agenda • Big Data Trends in Healthcare • Introduction of Baptist Health South Florida • Healthcare Changes and Challenges • Role of Technology and Analytics • BHSF Big Data Analytics Strategy • Big Data Analytics Challenges • Questions
  • 4.
    ® © 2016 MapRTechnologies 4 A Once-in-30-Year Re-Platforming of the Enterprise Critical infrastructure for next-gen applications Data platform enabler for required Speed, Scale, Flexibility NewApplications ExistingApplications Open Source Analytic Innovations Legacy Disruptive Data Platform On Premise Private Cloud Public Cloud Heterogeneous Hardware Next Gen Data Platform
  • 5.
    ® © 2016 MapRTechnologies 5 (100,000) (80,000) (60,000) (40,000) (20,000) - 20,000 40,000 60,000 80,000 100,000 120,000 2013 2014 2015 2016 2017 2018 2019 2020 N.G. Architecture Growth vs. Legacy Shrinkage ($M) Total $ Growth of IT Mkt N.G. $ Growth Legacy Mkt Growth/Shrink in $ IT Spending at an Inflection Point: Next-Gen is Now Data source: IDC, Gartner; Analysis & Estimates: MapR
  • 6.
    ® © 2016 MapRTechnologies 6 5 Examples of Big Data in Healthcare That Can Save People’s Lives http://www.datapine.com/blog/big-data-examples-in-healthcare/ Electronic Health Records (EHRs) Real-time Alerting PredictiveAnalytics in Healthcare Using Health Data For Informed Strategic Planning Telemedicine
  • 7.
    ® © 2016 MapRTechnologies 7 Big Data Trends in Healthcare and Life Sciences Healthcare Analytics • Clinical decision support • Predictive modeling across conditions • Disease management • Population health management Data Management • Electronic Medical Records (EMR) • Medical imaging • Genomics • Insurance claims data IoT and Networked Medical Devices • Consumer devices • Wearables • Internally embedded devices • Stationary devices (drug dispensers, et al) Fraud, Waste and Abuse • False claims, identity theft • Kickbacks and beneficiary fraud • Waste from Duplication and unbundling • Insurance Claims Data
  • 8.
    ® © 2016 MapRTechnologies 8 Building a Healthcare Data Lake on MapR Data Lake Claims Clinical Pharmacy EMR Logs and Notes 3rd Party Additional Data CB Header data, Social, ... Historical procedures, co-morbidities (prof & inst.) Lab results, vital signs, ... Dr. Notes, Customer call logs, emails Licensing, death master, … Electronic Medical Records, images & text Prescriptions, adherence
  • 9.
  • 10.
    Agenda Ø Introduction ofBaptist Health South Florida Ø Healthcare Changes and Challenges Ø Role of Technology and Analytics Ø BHSF Big Data Analytics Strategy Ø Big Data Analytics Challenges Ø Questions
  • 11.
    Baptist Health South Florida Baptist Hospital of Miami Doctors Hospital Homestead Hospital Mariners HospitalSouth Miami Hospital West Kendall Baptist Hospital Baptist Cardiac and Vascular Institute eICU Medical Arts and Surgery Center at Baptist Hospital Medical Arts and Surgery Center at South Miami Hospital Urgent Care Centers Imaging / Diagnostic Centers Miami Cancer Institute Sleep Centers Endoscopy Centers Home Care International Center Employed Physicians BHMG - 163 physicians (41 practices) Baptist Health Quality Network (BHQN) - 850 community physicians Employee Health & Wellness
  • 12.
    Baptist Health Statistics Ø Admissions ………………………………………………..… 71,681 Ø Patient Days …………………………………………..… 342,942 ØBirths ……………………………………………………….… 10,977 Ø ED Visits ……………………………………………….…. 313,116 Ø Urgent Care Visits …………………………….……… 242,177 Ø Total Surgical Cases ……………………………….…… 64,662 Ø International Patients …………………………………… 7,710 Ø Licensed Beds ……………………………………………… 1,742 Ø BHMG visits ……………………………………………….. 203,059
  • 13.
    Baptist Health Statistics Ø Medical Staff …………………………………………...…...… 2,211 ØEmployees ……………………………………….……...……... 16,300 Ø Charity Care and uncompensated services (at cost) ………………………………..………………..… $292,190,000
  • 14.
    Healthcare Challenges • Affordable Care Act o Access to & Affordability of Careand Quality & Cost of Care üMedicare 1. Reduce Avoidable Utilization 2. Improve Coordination of Care 3. Quality, Service, & Cost Transparency üMedicare population + 1. Percentage increase of ages 65+ from 2014 – 2022: 27% increase (Counties: Miami Dade increase of 27%, Broward increase of 23%, Palm Beach increase of 32%) 2. Medicare is to become majority patient volume by 2022 üMedicaid Expansion
  • 15.
  • 16.
  • 17.
  • 19.
    Role of Technology and Analytics Ø Use latesttechnology to track patient data throughout the continuum of care – Home Health Devices, Wearables etc. Ø Integrate data from multiple data sources real time Ø Generate actionable insight using performance monitoring analytics and providing automated alerts Ø Optimize Outcome using Predictive Analytics Ø Improve Patient Experience by personalizing care Ø Reduce cost by analyzing data to identify cost saving opportunities
  • 20.
    Role of Technology and Analytics •Medical •Non Medical •Wearables •Social Media •Structured •Unstructured Consumer Data •HL7 •ETL (Extraction, Transformation and Loading) •Analytics tools – Big Data Hadoop, Predictive Analytics, Machine Learning, NLP, Tableau etc. Integrated Real Time Data •Mobile devices •Email •Text Messaging •Marketing Campaign via mail •Social Media Multi Channels to Consumer
  • 21.
    Healthcare Big Data Use Cases Ø Admission/Readmission prediction ØTelemedicine (Diabetes care & patient home monitoring) Ø Sepsis early detection (real time vital signs streaming) Ø Patient Engagement (Social Media) Ø Genomics Study
  • 22.
  • 23.
    DATA SYSTEMS ANALYTICS APPLICATIONS DATA SOURCES BHSF Data Analytics Future State Reporting and Analytics •Dimensional Insight Diver • SAP BOE • IBM Cognos • IBM Watson Content Analytics • MS SQL Reporting Services Data Visualization & Dashboards • Tableau • Xcelsius • SPSS • Stata • MCSS- PASS • SAS • Treeage • R Research & Statistical Analysis Existing Sources (EMR, Ancillary Systems, Devices) Emerging Sources (Sensor Streaming,Social Media, Telemedicine, Unstructured) Advanced Analytics • Predictive Analytics • Machine Learning • NLP (Natural Language Processing) Traditional Data Warehouse Independent Data Marts Big Data:
  • 24.
    Ø Implementing Hadoop(Big Data) Ø Achieve cost savings via offloading storage Ø As we migrate to Cerner, Big Data is a great platform for us to store historical data from our existing clinical and financial applications BHSF Big Data Strategy Next Steps
  • 25.
    Ø Pilot projectsto begin: 1. Set up Hadoop environment and offload storage 2. Sepsis prediction by loading real time streaming vital signs, labs, orders, census data, etc. BHSF Big Data Strategy Next Steps
  • 26.
    Ø Continue toexpand our tools for Advanced Analytics: § Predictive Analytics § Machine Learning § Natural Language Processing BHSF Advanced Analytics Next Steps
  • 27.
    Successful Strategy : 4 Key Pillars Data • Information Management Foundation •Data Governance •Data Standardization Technology • Appropriate Technology Platform People •Organization •Organizational structure & Role definitions •Centers of Excellence Process • Information as an Enterprise Asset •Standardization of workflows •Adoption
  • 28.
    Big Data AnalyticsChallenges ØNew Stack of Technology and Data ØLack of resources ØInteroperability challenges ØHIPAA restrictions ØLack of Data Governance
  • 29.
    Key Take-Aways Ø Use theBI Maturity Model to ensure the value of your current Analytics investments while developing the capabilities for the Advanced Analytics and Big Data phases. Ø Although important, BI is not just about having the right tools. Address your biggest challenges of the BI Maturity Model, such as those related to data governance, cultural transformation, and BI- related skills. Ø Plan for the future by developing plans that consider patient-reported data, events-driven architecture, social media, streaming data and machine learning. Ø Balance principles with pragmatism. Health care BI is an immature and rapidly evolving area so progress may be made by taking “two steps forward and then one step back.” SOURCE: The Advisory Board Company
  • 30.
    ® © 2016 MapRTechnologies 30 MapR Converged Data Platform Typically 1/3 less hardware needed Multi-tenant Self-service data exploration with Drill Industry’s only mirroring, point-in- time consistent snapshots Trillions of files vs. 100M limit POSIX, NFS Typically 2x-7x faster Built-in real time NoSQL DBMS and Streaming Most complete Spark stackMultiple versions of community software supported Big data foundation for files, enterprise apps
  • 31.
    ® © 2016 MapRTechnologies 31 MapR Healthcare Architecture
  • 32.
    ® © 2016 MapRTechnologies 32 MapR Life Sciences and Healthcare Customers Delivers clinical intelligence to healthcare providers Next generation data platform for healthcare and life sciences Research grant analysis 80+ use cases; Fraud, Waste and Abuse Clinical integration, population health, and value-based care solutions and services Diagnostics and solutions for animal health UnitedHealthcare A UHG Company Drug discovery and biomedical Research
  • 33.
    ® © 2016 MapRTechnologies 33 MapR Healthcare Blog
  • 34.
    © 2016 MapRTechnologies Q&A 1. Coming Soon: MapR Guide to Big Data in Healthcare 2. eBook: Implementing a Digital Transformation https://www.mapr.com/architect-guide-to-digital-transformation