Banchiayehu LemmaHabtew is seeking a new position with over 5 years of experience in cleaning and security roles in hotels. She has worked as a cleaner team leader and has experience supervising staff and ensuring health and safety guidelines are followed. She also has experience in waitressing, sales, and as a cleaning operative at a university. She is skilled in communication, using cleaning equipment safely, and has obtained certificates in cleaning services and food safety.

1. Banchiayehu LemmaHabtew
Abu Dhabi UAE
Mob: 00971562726546
:562479100
Email: banchi_lemma@yahoo.com
Career Objective
I am a self-motivated, energetic and hardworking with extensive experience in the housekeeping and
security in Hotel industries. I work effectively both within a team and individually using my own
initiative. I believe that I will be an invaluable asset to any organization giving my experience,
dedication and the great pride that I take in my work.
Achievements
 More than five years of experience in the cleaning-industry.
 Massive experience in security job in hotel industry.
 Waste experience in sales industry .
Education
2000 –
2002
SSC
Boly High School (
AddisAbaba)
Re sults: 11 GCSEs at grades A
to C
Employment and Work Experience
August 2012 – Pre se nt
Cle ane r te am le ade r Khidmah Prope rty
Manage me nt LLC.
Main duty performs:
 Supervising a group of 7 cleaners

2.  Ensuring Health and Safety guidelines are followed at all times
 Organizing training sessions for staff
 Liaising between various stakeholders to organizing jobs
 Ensuring domestic properties are left in excellent condition after a job
 Performing general Admin duties (phoning, filing, printing, etc)
 Implementing Health and Safety rules (e.g. display warning signs such as “wet surface” signs when
appropriate)
JAN 2005 –MAR
2006
Waitre ss Hote l Ethiopia (AddisAbaba).
Main duties performed:
 Check with customers to ensure that they are enjoying their meals and take action to correct any
problems.
 Collect payments from customers.
 Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal
to kitchen staff.
 Check patrons' identification to ensure that they meet minimum age requirements for consumption of
alcoholic beverages.
 Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
AUG 2006 –AUG
2007
Sale s Girl e dna mall Ethiopia.
Main Duties perform.
 make suggestions and encourage purchase of products
 provide information about warranties, manufacturing specifications, care and
maintenance of merchandise and delivery options
 receive and process cash, check and charge/credit payments
 provide change and receipts
 bag or package purchases
 count money, sort charge slips and balance monies
 maintain sales records
 arrange and display merchandise
 keep merchandise area tidy
 take stock inventory
 requisition new stock

3. AUG 2010 –AUG
2012
Cle aning Ope rative UAE Unive rsity.
Main duties performed:
 Cleaning offices, toilets, kitchens, meeting rooms, main entrance, function hall, corridors and other
facilities to a high standard
 Ensuring the workplace is clean and tidy for the following working day
 Dusting, Damp Wiping, Washing and Polishing of office furniture
 Vacuuming floors and carpets
 Sweeping and mopping floors
 Keeping reception area clean and tidy
 Replenishing hand soap, bin bags, toilet paper and tissues.
 Cleaning windows and frames
 Clearing waste and litter in appropriate bins
 Recycling office equipment no longer required
 General cleaning of all surfaces and areas
 Following health & safety guidelines when handling chemicals
 Reporting any issues to the Manager (when appropriate)
 Restocking items in vending machines
 Emptying bins (at least once every week)
 Cleaning the surrounding area of the premises free of litter and chewing gum.
Professional Training and Qualifications
 Level 2 Certificate in Cleaning and Support Services Skills – City & Guilds
 First Aid at Work – HSE
 Level 2 Food Safety and Hygiene (Catering)
Skills
 Outstanding communication skills
 Knowledge of correct cleaning products, equipment and best practices
 The ability to use electrical equipment (e.g. vacuums, polishers and steam machines) in a safe and
effective manner
 Excellent attention to detail
 A positive attitude and taking pride in work
 The ability to multi-tasks and get work done according to strict deadlines

4. Hobbies and interests
I enjoy long walks, socializing with my friends and family and gardening. In my spare time as I like
to stay active and improve my physical skills and abilities in the process.
References
Miss: Banchiayehu Lemma
Cleaner Team Leader, Khidmah Cleaning Services Ltd
Email: banchiadnh@yahoo.com .
VISA Status: Employment Visa
Languages Known: English, Urdu, Hindi, and Amharic