Joann A. De Ocampo has over 10 years of experience in cleaning supervision and facility management roles in Abu Dhabi, UAE. She currently works as a cleaning supervisor for DUSERVE Facility Management, where her responsibilities include site visits, staff training, and ensuring cleaning standards are maintained. Previously, she held positions as an office coordinator and storekeeper for Abu Dhabi National Hotel COMPASS ME, where she managed databases, inventory records, and reports. She has extensive training in areas such as health, safety, and environment, leadership, problem solving, and computer systems.

1. Joann A. De Ocampo
Abu Dhabi, United Arab Emirates
+971 0501361762
alviar.joann@yahoo.com
Work Experience:
Company: DUSERVE Facility Management
Location: Al Ain Abu Dhabi UAE
Position: Cleaning Supervisor
Duties and Responsibility:
• Responsible in conducting a weekly visit in each and every site operation
• Supervised each site team leader to ensure the cleaning standard is maintained in all
areas.
• Conducting OJT training for new staff with regards to general /toilet cleaning
procedure, and safe work procedure
• Conducting operative refresher trainings and HSE induction
• Prepare coaching and counselling to the staff whenever the given task are not carried
out as per standard.
• Supervised and ensure all staff are applying and following the health and safety
procedure for PPE
• Supervised the proper use and care of cleaning equipment’s, trolleys, cleaning
supplies, chemicals and consumable items
• Supervised the operating task for all machine ensures checklist and safe operating
procedures are followed
• Preparing weekly operational report
• Monitoring daily attendance record
• Preparing training plan for operational and HSE procedure
• Conducting HR follow-up request for staff requirements
• Monitoring staff movements and manpower requirements
Period: February 2007 up to the present
Company: Abu Dhabi National Hotel COMPASS ME
Position: Office Coordinator (Oct.2010 – Aug.2016)
Duties and Responsibility:
• Directly reporting to Operation Manager
• Responsible in maintaining and updating database of all the employees
• Coordinating with the inter-unit personnel for staff requirements thru email
correspondence
• Creates and follow up Leave application thru SAP System
• Compiling and gathering data for Operational monthly reports
• Compiling and gathering data for HSEQ / IMS reports
• Updates and maintains inventory record, cost & consumption report

2. • Preparing and Entering timesheet record
Position: Storekeeper (Dec 2008 – Sept 2010)
Duties and Responsibility:
• Directly reporting to Operation Manager
• Receives and inspects all incoming materials and reconciles with purchase orders;
• Processes and distributes documentation with purchase orders
• Reports, documents and tracks damages and discrepancies on orders received.
• Conducting actual inventory reports.
Key Skills:
• Computer Literate • Driving License • HSEQ oriented
• Email Correspondence • SAP HR/ERP
• Organizational Skills • English Proficiency
Training and Seminar:
• IOSH Certificate Training 27th
Oct.2016
• Basic Safety Training 22nd
July 2016
• SAP – Material Management Training Feb. 8-10 2016
• IMC / ERP Training (refresher) 27th
Jan.2015
• IMC Training 2nd
Jul. 2013
• Safe Handling of Chemicals Training 3rd
Jul.2013
• BICSc Trainers Training 20th
-23rd
May.2013
• Fire Marshall Training –ADNEC 2009/2011/2013
• HSE Awareness Seminar 6th
Aug. 2012
• NET etiquette workshop May 2011
• HR Workshop Seminar Oct. 2011
• Costumer Service Basic/Refresher Training 16th
Feb. 2010
• Safe Manual Handling Training 18th
Mar. 2010
• “You as a Supervisor” Effective Leadership Training Dec.2010/Aug.2015
• Management Skill Training “Problem Solving “ Dec.2010/Aug.2015
• British Institute of Cleaning Science Training 17th
Feb. 2008
• Use of Scrubber/Polishing machine Training 14th
Jun.2007
Education:
Saint John Academy High School
Calamba, Philippines
June 1977 to March 1981

3. ICDL Certification
Al Nibras Computer Training Center
Mussafah, Abu Dhabi UAE
September – December 2009
Certified Executive Secretarial Course
Galaxy Computer Education Institute
Hamdan Street, Abu Dhabi UAE
December 2010 – February 2011