An Internet Service Provider (ISP) provides individuals and organizations access to the Internet for a monthly or yearly fee. ISPs are categorized as regional or national, with regional ISPs providing access to a specific geographic area and national ISPs providing access across a country. ISPs are responsible for maintaining an internet connection, supporting hardware and software, protecting from threats, and providing customer support. Common Malaysian ISPs include TMNet, TIMENet, Maxis, Celcom, Digi, Packet One, umobile, and Jaring.

1. Topic 3
INTERNET TECHNOLOGY
3.2 The Internet
3.2.1 Overview of the Internet
3.2.1.3 Internet Service Provider
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2. Learning Outcome
At the end of this topic, students should be able to:
• Explain the Internet Service Provider.
• List examples of the Internet Service Provider.
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3. Internet Service Provider
-Definition
 What is an Internet Service Provider (ISP)?
• A service (an access) provider is a business/company
that provides individuals and organizations access to
the Internet free or for a monthly or yearly fee.
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4. Internet Service Provider
 An Internet Service Providers are categorized as
regional or national ISPs.
 A regional ISP usually provides Internet access to
a specific geographic area.
 A national ISP is a business that provides Internet
access in cities and towns nationwide.
 Other than Internet connection, ISPs may also
provide related services like Web site hosting &
development, e-mail hosting, domain name
registration etc.
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5. Examples of ISP in Malaysia
TMNet TIMENet Maxis Celcom
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6. Examples of ISP in Malaysia
Digi Packet One umobile
Jaring Network Yes
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7. Responsibilities of an ISP
• Providing and maintaining a connection to
the Internet
• Support the hardware and software
needed to service that connection
• To protect their site and network from
external threats such as viruses, hacker
attacks and other illegal activities
• Provide 24-hour customer service and
technical support
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8. Summary
Relationship between the Internet Connection &
the ISP:
Transmission Media Communication Device ISP (Malaysia)
Dial Up Telephone Modem Telekom
Cable Cable Modem Astro
Fiber Optic Network Interface Card TMNet, TM Unifi
(NIC)
Satellite Satellite Dish -
Wireless Wireless Modem Celcom, Maxis
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