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Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
AVIATION INDUSTRY CASE STUDIES
BOEING
GE AVIATION
BAE SYSTEMS
AIRBUS
1
COMPLEX PROBLEM SOLVING METHODS IN ADVANCED RESEARCH &
TECHNOLOGY, PRODUCT AND PROCESS DEVELOPMENT
TRIZ (A SYSTEMATIC INNOVATION
METHODOLOGY) IN THE AVIATION, AEROSPACE
AND DEFENSE INDUSTRY
Property of The Strategy + Innovation Group
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
EXAMPLE:
Source: Don Masingale, Boeing
Property of The Strategy + Innovation Group
4
3/18/09
TRIZ @ GE TRIZ Con 09
GE Energy’s focus on Innovation
The increased innovation focus was placed on the existing Six Sigma quality
organization.
Key objectives:
• Identify current methodologies and tools to boost innovation
• Identify innovation based cost and benefits
• Tie innovation methods with existing quality toolset
• Identify realistic innovation metrics
• Identify which organizations within GE Energy would benefit the most from
expanded innovation based training
Findings:
• GE’s Six Sigma training material currently include discussions on
Brainstorming, Six Thinking hats, and TRIZ methodologies
• TRIZ had been used in the recent past at GE Plastics and GE Aviation
• Several GE Employees had prior training in TRIZ from outside organizations
and prior employers
Source:
Property of The Strategy + Innovation Group
5
3/18/09
TRIZ @ GE TRIZ Con 09
Identifying Opportunities for TRIZ
TRIZ was selected for future research based on past successes and a high
opportunity for six sigma integration
First efforts focused sharing current employee knowledge, external training
classes, an exploration of existing software tools, & the use of consulting
services.
The second phase focused on a wider level of training of individuals and
teams in Classical TRIZ techniques, and less emphasis on software based
tools.
Training approaches:
Instructor led classes – individuals working on a mixed set of problems
Team event – Workout and TRIZ – teams working on a single problem
Source:
Property of The Strategy + Innovation Group
6
3/18/09
TRIZ @ GE TRIZ Con 09
TRIZ Based Events
Problem solving efforts
Individual and team based training:
• Component designs
• System design
• System integration
• Root Cause Analysis
Technology forecasting efforts:
• External technology integration
• Market based product offerings
• LEAN six sigma integration
• New product development
Source:
Property of The Strategy + Innovation Group
7
3/18/09
TRIZ @ GE TRIZ Con 09
BusinessWeek Article Overview1
‘GE scientists hope to avoid costly mistakes down the line. "Conceptual design is
a vital step," says Michael Idelchik, vice-president for advanced technology at GE
Global Research. "If you start with an elephant, no matter how you optimize it
later, you'll never have a giraffe.“’1
• GE uses TRIZ at the front end of the innovation process.
• GE is working with GEN3 Partners.
• Over 382 GE employees in 70 teams have completed the training, as of 2008
TRIZ implementation benefits:
• Under GEN3's tutelage, GE found technology in the radar industry for use in
its next-generation MRI machines
1. Hamm, Steve (2008) Tech Innovations for Tough Times - BusinessWeek, Retrieve on 1/20/09 from
http://www.businessweek.com/print/technology/content/dec2008/tc20081223_490913.htm
Source:
Property of The Strategy + Innovation Group
8
3/18/09
TRIZ @ GE TRIZ Con 09
Interview with Michael Idelchik on TRIZ
Ask presenter to provide MP4 video
Source:
Property of The Strategy + Innovation Group
9
3/18/09
TRIZ @ GE TRIZ Con 09
TRIZ at Other GE Businesses
Expanded interest in TRIZ noted at leading industrial business:
• Aviation
• Appliances
• Medical
• GRC
TRIZ based business approaches may complement existing innovation tools at non-industrial
based business.
• Market based innovation tools
• Voice of Customer
After US based TRIZ launch, a global expansion of training and intra-business
communication was implemented:
• Training efforts launched at GE sites in Europe and Asia
• Internal websites support TRIZ based reference materials and practitioner based
communications
Source:
Property of The Strategy + Innovation Group
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
• Next generation submarines
• Weapons systems
• Escape systems from submarines
• Aircraft training systems optimum locations
• Location of airports in remote locations
• Management of airports
• Design of aircraft components
• Persuading UK Government to change/clarify the
regulations for aircraft maintenance for Royal Air Force
10
TRIZ Applied across Different Technologies
Large TRIZ Deployment: 1000++ BAE Systems’ Engineers trained
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure11
Example: #1
1999 – Regional Aircraft Cabin Air Quality
Won the BAE Systems
Chairman’s Innovation award
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure12
Example: #2
1999 – Future Strategic Tanker Aircraft
Also won the BAE Systems
Chairman’s Innovation award
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure13
Example: #2
1999 – Future Strategic Tanker Aircraft
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Problem Background:
▪ Airbus and BAE conducted a TRIZ workshop in Filton,
just outside of Bristol in the UK, to solve the problem
of measuring acoustic emissions
▪ During flight testing of a commercial aircraft wing
there is a requirement to measure acoustic emissions
while the aircraft is in flight. The measurements are
required to be very accurate, however there are
constraints imposed by the testing environment, which
make the use of accurate sensors difficult. In
particular, the test aircraft imposes a restriction on the
weight and volume of the test equipment that can be
used.
14
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Two possible approaches had been previously considered (but deemed unfeasible):
1. An electrical sensor was available. This was an excellent system that provided the
required accuracy, however it was too heavy to be used in flight.
2. A much lighter optical sensor was also available; however this did not provide sufficient
accuracy.
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
▪ Problem Solving Constraint: Desirable output/characteristic that we need (in
this case measurement accuracy) that is associated with something harmful,
costly or unwanted (in this case, weight).
− In the language of TRIZ we call this a contradiction.
15
▪ Problem Statement: As we try to
improve one parameter (accuracy) the
other (weight) becomes worse, and
vice versa.
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
▪ Solution Direction: We want a sensor solution that has BOTH good accuracy AND good (which, in
this case, means low) weight.
− In this case the BAE/Airbus team identified two Technical Contradictions.
− We want a sensor that is accurate but we don't want it to be heavy. For this contradiction
we could ask why is it heavy – the answer may be to get enough power - this suggested the
possibility of another type of contradiction in the problem:
− We want a sensor that is accurate but we don't want it to require lots of power.
▪ The Airbus/BAE team identified both these Technical Contradictions:
16
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure17
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure18
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure19
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Property of The Strategy + Innovation GroupSource: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Final Solution: derived from principle #32 Colour Change was to use of
an electro-chromatic material to convert the signal from the electric
sensor into a color change, that could be interrogated by an optical fibre.
The team was able to quickly identify a suitable material that was already
being used for adaptive camouflage applications.
20
Example #3
THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
An air force has a requirement for the SRES (note: fictitious acronym to preserve
identity of restricted information) to all aircraft.
▪ The SRES system consists of various units and antennae along with associated
wiring and cooling provisions where necessary. However, for the sake of this TRIZ
exercise/demonstration, we are only looking at the cooling duct that supplies low
pressure/low temperature air to the SRES and PS (Power Supply) units installed
within an equipment crate. This new duct ‘taps’ cooling air from the existing plenum
chamber* attached to the rear of the crate (via a newly introduced cut-out).
21
Airforce SRES Ducting Design
▪ Earlier development activities and ECS
(Environmental Control system) testing have
previously been carried out to arrive at the
development solution shown below (Figures 1
& 2) from which the Design department have
been tasked with creating a ‘production’
solution.
Example:#4
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Problem Statement/s:
1. The duct parts comprise of many fabricated aluminum alloy parts welded together, with the
welding is dressed out at critical locations. This is a very labour intensive / costly method to
manufacture with a lot of tooling.
22
Example:#4
Airforce SRES Ducting Design
2. Both duct parts are rigid. Consequently, it is imperative
that these duct parts are perfectly aligned in order to
prevent a build up of stresses when assembled. Due to
aircraft build differences, design would need to impose
controls such as close manufacturing tolerances on the
duct parts, use of packing/shim and possibly further
(costly) tooling for use at the installation stage.
3. At Stage 1, failure of the clamping force exerted by the
Clamp Ring may lead to loss of cooling air to the main
computer.
4. Disassembly/assembly of the Clamp Ring would be
awkward at Stage 2 due to limited access as the Zone 12
crate would be fitted in the aircraft. Risk of FOD (foreign
object damage).
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
System Modelling and
analysis:
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Multiple Proposed Solutions: Solution PC1a – (3)(30)
Fasten (e.g. rivet) a flexible rubber sleeve to the open end of the Stub Duct. The Sealing
Cap/SRES Manifold Duct can slide into the sleeve and be secured using some kind of
clamp, tie-wrap, Jubilee clip, etc.
Example:#4
Airforce SRES Ducting Design
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Multiple Proposed Solutions: Solution PC1b – (7)(30)
Have Sealing Cap/Manifold Duct slide into the Stub Duct and use a wiper type seal to take
up any duct misalignment.
Example:#4
Airforce SRES Ducting Design
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Multiple Proposed Solutions: Solution PC1c – (30)
Thin membranous flaps bonded on inside of Stub Duct. The intention is that the airflow
through the duct will lift the flaps outwards to seal against the inside of the SRES Manifold
Duct.
Example:#4
Airforce SRES Ducting Design
Note: TRIZ encourages us
to look for all resources
available to us and make
use of them when possible;
in this case, we are making
use of the ‘air-flow’
resource.
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Multiple Proposed Solutions: Solution PC1d – (24)(30)
Fit an intermediary rubber-type bellows type sleeve to fit between duct flanges.
Example:#4
Airforce SRES Ducting Design
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Multiple Proposed Solutions: Solution PC1e – (30)
Seal duct joint using standard adhesive ‘duct-tape’ wrapped around the joint area.
Example:#4
Airforce SRES Ducting Design
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Multiple Proposed Solutions: Solution TC1a – (35)(28)
Elasticated sleeve fitted over joint area rather than a stiff Clamp Ring.
Example:#4
Airforce SRES Ducting Design
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: Solution
TC1b – (31)(28)
Omit the Clamp Ring and compress a
porous rubber section into the joint area
of the ducts that seal on assembly. Any
duct mis-alignment would still allow air to
pass through with minimal loss.
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: Solution TC1c – (40)(28)
Replace the Clamp Ring for a neoprene impregnated nylon moulded sleeve that can be
secured to each duct end by means of tie-wraps or Jubilee clips..
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: TC2
By cross referencing ‘Loss of
Substance’ against ‘Stress’ on the
Contradiction Matrix, it is suggested
that we look at the following
Inventive Principles:
(3) Local Quality
(36) Phase Transition
(37) Thermal Expansion
(10) Prior Action
Solution TC2a – (3)
Investigate additive layer
manufacture (ALM) hard plastic duct
body blending into flexible rubber
sleeve in joint area. Secure with tie-
wrap or Jubilee clip...
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions:
Solution TC2b – (37)
Heat-shrink sleeve fitted over
joint area. [See TC1a].
Solution TC2c – (10)
Introduce use of packers,
laminated shim, floating anchor
nuts (at interface of SRES
Manifold Duct with Rack
Assembly) to eliminate any
mismatch in duct alignment (and
thus stress).
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: Solution TC2d – (10)
Ensure SRES Stub Duct and Manifold Ducts are positioned accurately during fitment to
the crate by making use of tooling fixtures.
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: TC3
The Function Analysis also shows inherent technical contradictions within the SRES Manifold
and SRES Stub Duct parts. Although both are doing their intended function of containing the
airflow, they are very difficult to manufacture and therefore costly (i.e. the ducting is of a
complex shape and is made up of many intricately shaped/folded sheet metal components
welded together).
Extracting the first technical contradiction of ‘Shape’ versus ‘Ease of Manufacture’ we are
guided into looking at the following Inventive Principles:
(17) Another Dimension
(32) Color Change
(1) Segmentation
(28) Replace Mechanical System
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure36
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: Solution TC3a – (1)
Manufacture the duct part in layers using glass-fibre or carbon fibre rather than by fabrication.
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure37
Example:#4
Airforce SRES Ducting Design
Multiple Proposed Solutions: TC4 Following on from TC3, the other technical contradiction
we can explore is ‘Shape’ versus ‘Productivity’. Note: the ‘Productivity’ parameter is the
closest we can find that captures the ‘cost’ element we are interested in. The Contradiction
Matrix reveals the following Inventive Principles:
(17) Another Dimension
(26) Copying
(4) Discarding and Recovering
(10) Prior Action
Solution TC4a – (10)(34)
Manufacture duct parts using a
‘lost-wax’ casting process.
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
The Final Solution: Combining the benefits of a selection of solution ideas, we arrive at the
following final solution:
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
Example:#4
Airforce SRES Ducting Design
The Final Solution:
Key Messages: Multiple suggested solutions from using TRIZ to solve a tough design and process problem.
TRIZ is a great tool to compliment DFM/A methods. TRIZ is like Differential Equations as a tool for problem
solving. Combining potential solutions usually results in the strongest solution that is adopted and implemented
Property of The Strategy + Innovation Group
Source: Oxford Creativity website
Presentation title | Sub-title
Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure
VALUE OF TRIZ
Confidential | The Strategy + Innovation GroupProperty of The Strategy + Innovation Group
MANY OF THE AVIATION – AEROSPACE - DEFENSE INDUSTRY OEM’S USE TRIZ
TO HELP IN;
» PRODUCT DEVELOPMENT, R&D AND PROCESS IMPROVEMENT EFFORTS, COMPLIMENTING
LEAN AND SIX SIGMA METHODS
INVENTIVELY SOLVING EXISTING PROBLEMS
INCREASING COMPLEXITY REQUIRES INNOVATION AS A COMPETENCY TO ENSURE
HIGH LEVELS OF FUNCTIONALITY, QUALITY AND PERFORMANCE FROM DESIGNS AND
PRODUCTION PROCESSES
INNOVATION IS RISKY AND EXPENSIVE (RANDOM TRIAL & ERROR), YOU NEED
BETTER WAY THAN JUST BRAINSTORMING AND RELYING UPON TALENT ALONE
PLANNING AND PROBLEM AVOIDANCE
TRIZ CAN OBJECTIVELY BE USED TO EVALUATE THE WINNING POTENTIAL OF
SOLUTIONS BEING CONSIDERED
PREDICTING THE EVOLUTION OF TECHNOLOGY
TRIZ CAN PREDICT THE EVOLUTION OF TECHNOLOGY
INCREASING THE VALUE OF THEIR PATENT PORTFOLIO AS PROTECTABLE IP
» MORE PATENTABLE INVENTIONS THAT ARE OUT-OF-THE-BOX
While at Intel he created two US patents, and achieved certifications as a TRIZ Expert (Level3/5), DFSS /
LSS Greenbelt. Since 2006 he’s led the Strategy + Innovation Group LLC (S+IG) in deep diving research
into continuous improvement methods and then recombining them with TRIZ and Systematic Innovation
methods in new and unique ways. He has helped assist OEMs and SMEs build innovative core
competencies with his special emphasis on Advanced Complex Problem solving, IP Management Strategies,
Innovation Management frameworks, and creating and leading customized Systematic Innovation Training for
the Fortune 500. He has successfully applied systematic innovation methods, tools and heuristics across
multiple industries: Semiconductor equipment and manufacturing processes | Capital Equipment development
| High-Tech | Electronics | micro-Drilling | Printed Circuit Board Manufacturing | Electronics Component
manufacturing | Aviation | Aerospace | Military | Defense. Rich is the founder, lead researcher, competitive
intelligence analyst and senior strategist for the Strategy + Innovation Group; his motto he shares with
engineers and managers “Effectiveness first, efficiency comes next” Rich holds a BS in Industrial and
Manufacturing Engineering, (a sub discipline within Systems Engineering), and is still deciding on whether or
not to get a PhD in Engineering Management of Technology or behavioral microeconomics. He has been
practicing the art of Bonsai and Japanese gardening for +30 years.
AUTHOR | SNR. MANAGING PARTNER
Richard (Rich) Platt, previously worked as a Program Manager and Senior Instructor
for Systematic Innovation Methods at the Intel Corporation, as a part of a global
innovation initiative training 850+ engineers, technology development, quality, test,
R&D, Intel Fellows, engineering managers and scientists from the US, Europe, Asia
and the Middle East in systematic innovation methods, delivering $212.5M in
ROI. Working at Intel for 10 years in Manufacturing, Operations, R&D, Technology
Development, and IT, Rich was awarded the Intel Manufacturing Excellence Award –
the highest award that one can receive at Intel. He was Intel Corporation’s last
“Innovation Master”.
Confidential | The Strategy + Innovation Group
CONTACT INFORMATION:
Phone #: 503.784.4343
rplatt@aig-hq.com
www.sig-hq.com
"We Make Engineering Cool – Driving Innovation that Works"
"He Who Dares to Disrupt, Wins More”
Property of The Strategy + Innovation Group

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Aviation Aerospace & Defense industry TRIZ Case Studies - An Overview

  • 1. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure AVIATION INDUSTRY CASE STUDIES BOEING GE AVIATION BAE SYSTEMS AIRBUS 1
  • 2. COMPLEX PROBLEM SOLVING METHODS IN ADVANCED RESEARCH & TECHNOLOGY, PRODUCT AND PROCESS DEVELOPMENT TRIZ (A SYSTEMATIC INNOVATION METHODOLOGY) IN THE AVIATION, AEROSPACE AND DEFENSE INDUSTRY Property of The Strategy + Innovation Group
  • 3. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure EXAMPLE: Source: Don Masingale, Boeing Property of The Strategy + Innovation Group
  • 4. 4 3/18/09 TRIZ @ GE TRIZ Con 09 GE Energy’s focus on Innovation The increased innovation focus was placed on the existing Six Sigma quality organization. Key objectives: • Identify current methodologies and tools to boost innovation • Identify innovation based cost and benefits • Tie innovation methods with existing quality toolset • Identify realistic innovation metrics • Identify which organizations within GE Energy would benefit the most from expanded innovation based training Findings: • GE’s Six Sigma training material currently include discussions on Brainstorming, Six Thinking hats, and TRIZ methodologies • TRIZ had been used in the recent past at GE Plastics and GE Aviation • Several GE Employees had prior training in TRIZ from outside organizations and prior employers Source: Property of The Strategy + Innovation Group
  • 5. 5 3/18/09 TRIZ @ GE TRIZ Con 09 Identifying Opportunities for TRIZ TRIZ was selected for future research based on past successes and a high opportunity for six sigma integration First efforts focused sharing current employee knowledge, external training classes, an exploration of existing software tools, & the use of consulting services. The second phase focused on a wider level of training of individuals and teams in Classical TRIZ techniques, and less emphasis on software based tools. Training approaches: Instructor led classes – individuals working on a mixed set of problems Team event – Workout and TRIZ – teams working on a single problem Source: Property of The Strategy + Innovation Group
  • 6. 6 3/18/09 TRIZ @ GE TRIZ Con 09 TRIZ Based Events Problem solving efforts Individual and team based training: • Component designs • System design • System integration • Root Cause Analysis Technology forecasting efforts: • External technology integration • Market based product offerings • LEAN six sigma integration • New product development Source: Property of The Strategy + Innovation Group
  • 7. 7 3/18/09 TRIZ @ GE TRIZ Con 09 BusinessWeek Article Overview1 ‘GE scientists hope to avoid costly mistakes down the line. "Conceptual design is a vital step," says Michael Idelchik, vice-president for advanced technology at GE Global Research. "If you start with an elephant, no matter how you optimize it later, you'll never have a giraffe.“’1 • GE uses TRIZ at the front end of the innovation process. • GE is working with GEN3 Partners. • Over 382 GE employees in 70 teams have completed the training, as of 2008 TRIZ implementation benefits: • Under GEN3's tutelage, GE found technology in the radar industry for use in its next-generation MRI machines 1. Hamm, Steve (2008) Tech Innovations for Tough Times - BusinessWeek, Retrieve on 1/20/09 from http://www.businessweek.com/print/technology/content/dec2008/tc20081223_490913.htm Source: Property of The Strategy + Innovation Group
  • 8. 8 3/18/09 TRIZ @ GE TRIZ Con 09 Interview with Michael Idelchik on TRIZ Ask presenter to provide MP4 video Source: Property of The Strategy + Innovation Group
  • 9. 9 3/18/09 TRIZ @ GE TRIZ Con 09 TRIZ at Other GE Businesses Expanded interest in TRIZ noted at leading industrial business: • Aviation • Appliances • Medical • GRC TRIZ based business approaches may complement existing innovation tools at non-industrial based business. • Market based innovation tools • Voice of Customer After US based TRIZ launch, a global expansion of training and intra-business communication was implemented: • Training efforts launched at GE sites in Europe and Asia • Internal websites support TRIZ based reference materials and practitioner based communications Source: Property of The Strategy + Innovation Group
  • 10. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure • Next generation submarines • Weapons systems • Escape systems from submarines • Aircraft training systems optimum locations • Location of airports in remote locations • Management of airports • Design of aircraft components • Persuading UK Government to change/clarify the regulations for aircraft maintenance for Royal Air Force 10 TRIZ Applied across Different Technologies Large TRIZ Deployment: 1000++ BAE Systems’ Engineers trained Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 11. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure11 Example: #1 1999 – Regional Aircraft Cabin Air Quality Won the BAE Systems Chairman’s Innovation award Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 12. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure12 Example: #2 1999 – Future Strategic Tanker Aircraft Also won the BAE Systems Chairman’s Innovation award Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 13. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure13 Example: #2 1999 – Future Strategic Tanker Aircraft Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 14. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Problem Background: ▪ Airbus and BAE conducted a TRIZ workshop in Filton, just outside of Bristol in the UK, to solve the problem of measuring acoustic emissions ▪ During flight testing of a commercial aircraft wing there is a requirement to measure acoustic emissions while the aircraft is in flight. The measurements are required to be very accurate, however there are constraints imposed by the testing environment, which make the use of accurate sensors difficult. In particular, the test aircraft imposes a restriction on the weight and volume of the test equipment that can be used. 14 Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Two possible approaches had been previously considered (but deemed unfeasible): 1. An electrical sensor was available. This was an excellent system that provided the required accuracy, however it was too heavy to be used in flight. 2. A much lighter optical sensor was also available; however this did not provide sufficient accuracy. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 15. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure ▪ Problem Solving Constraint: Desirable output/characteristic that we need (in this case measurement accuracy) that is associated with something harmful, costly or unwanted (in this case, weight). − In the language of TRIZ we call this a contradiction. 15 ▪ Problem Statement: As we try to improve one parameter (accuracy) the other (weight) becomes worse, and vice versa. Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 16. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure ▪ Solution Direction: We want a sensor solution that has BOTH good accuracy AND good (which, in this case, means low) weight. − In this case the BAE/Airbus team identified two Technical Contradictions. − We want a sensor that is accurate but we don't want it to be heavy. For this contradiction we could ask why is it heavy – the answer may be to get enough power - this suggested the possibility of another type of contradiction in the problem: − We want a sensor that is accurate but we don't want it to require lots of power. ▪ The Airbus/BAE team identified both these Technical Contradictions: 16 Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 17. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure17 Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 18. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure18 Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 19. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure19 Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Property of The Strategy + Innovation GroupSource: Oxford Creativity website
  • 20. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Final Solution: derived from principle #32 Colour Change was to use of an electro-chromatic material to convert the signal from the electric sensor into a color change, that could be interrogated by an optical fibre. The team was able to quickly identify a suitable material that was already being used for adaptive camouflage applications. 20 Example #3 THE MEASUREMENT OF ACOUSTIC EMISSIONS IN A FLYING AIRCRAFT WING Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 21. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure An air force has a requirement for the SRES (note: fictitious acronym to preserve identity of restricted information) to all aircraft. ▪ The SRES system consists of various units and antennae along with associated wiring and cooling provisions where necessary. However, for the sake of this TRIZ exercise/demonstration, we are only looking at the cooling duct that supplies low pressure/low temperature air to the SRES and PS (Power Supply) units installed within an equipment crate. This new duct ‘taps’ cooling air from the existing plenum chamber* attached to the rear of the crate (via a newly introduced cut-out). 21 Airforce SRES Ducting Design ▪ Earlier development activities and ECS (Environmental Control system) testing have previously been carried out to arrive at the development solution shown below (Figures 1 & 2) from which the Design department have been tasked with creating a ‘production’ solution. Example:#4 Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 22. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Problem Statement/s: 1. The duct parts comprise of many fabricated aluminum alloy parts welded together, with the welding is dressed out at critical locations. This is a very labour intensive / costly method to manufacture with a lot of tooling. 22 Example:#4 Airforce SRES Ducting Design 2. Both duct parts are rigid. Consequently, it is imperative that these duct parts are perfectly aligned in order to prevent a build up of stresses when assembled. Due to aircraft build differences, design would need to impose controls such as close manufacturing tolerances on the duct parts, use of packing/shim and possibly further (costly) tooling for use at the installation stage. 3. At Stage 1, failure of the clamping force exerted by the Clamp Ring may lead to loss of cooling air to the main computer. 4. Disassembly/assembly of the Clamp Ring would be awkward at Stage 2 due to limited access as the Zone 12 crate would be fitted in the aircraft. Risk of FOD (foreign object damage). Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 23. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design System Modelling and analysis: Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 24. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Multiple Proposed Solutions: Solution PC1a – (3)(30) Fasten (e.g. rivet) a flexible rubber sleeve to the open end of the Stub Duct. The Sealing Cap/SRES Manifold Duct can slide into the sleeve and be secured using some kind of clamp, tie-wrap, Jubilee clip, etc. Example:#4 Airforce SRES Ducting Design Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 25. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Multiple Proposed Solutions: Solution PC1b – (7)(30) Have Sealing Cap/Manifold Duct slide into the Stub Duct and use a wiper type seal to take up any duct misalignment. Example:#4 Airforce SRES Ducting Design Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 26. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Multiple Proposed Solutions: Solution PC1c – (30) Thin membranous flaps bonded on inside of Stub Duct. The intention is that the airflow through the duct will lift the flaps outwards to seal against the inside of the SRES Manifold Duct. Example:#4 Airforce SRES Ducting Design Note: TRIZ encourages us to look for all resources available to us and make use of them when possible; in this case, we are making use of the ‘air-flow’ resource. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 27. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Multiple Proposed Solutions: Solution PC1d – (24)(30) Fit an intermediary rubber-type bellows type sleeve to fit between duct flanges. Example:#4 Airforce SRES Ducting Design Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 28. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Multiple Proposed Solutions: Solution PC1e – (30) Seal duct joint using standard adhesive ‘duct-tape’ wrapped around the joint area. Example:#4 Airforce SRES Ducting Design Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 29. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Multiple Proposed Solutions: Solution TC1a – (35)(28) Elasticated sleeve fitted over joint area rather than a stiff Clamp Ring. Example:#4 Airforce SRES Ducting Design Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 30. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: Solution TC1b – (31)(28) Omit the Clamp Ring and compress a porous rubber section into the joint area of the ducts that seal on assembly. Any duct mis-alignment would still allow air to pass through with minimal loss. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 31. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: Solution TC1c – (40)(28) Replace the Clamp Ring for a neoprene impregnated nylon moulded sleeve that can be secured to each duct end by means of tie-wraps or Jubilee clips.. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 32. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: TC2 By cross referencing ‘Loss of Substance’ against ‘Stress’ on the Contradiction Matrix, it is suggested that we look at the following Inventive Principles: (3) Local Quality (36) Phase Transition (37) Thermal Expansion (10) Prior Action Solution TC2a – (3) Investigate additive layer manufacture (ALM) hard plastic duct body blending into flexible rubber sleeve in joint area. Secure with tie- wrap or Jubilee clip... Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 33. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: Solution TC2b – (37) Heat-shrink sleeve fitted over joint area. [See TC1a]. Solution TC2c – (10) Introduce use of packers, laminated shim, floating anchor nuts (at interface of SRES Manifold Duct with Rack Assembly) to eliminate any mismatch in duct alignment (and thus stress). Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 34. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: Solution TC2d – (10) Ensure SRES Stub Duct and Manifold Ducts are positioned accurately during fitment to the crate by making use of tooling fixtures. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 35. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: TC3 The Function Analysis also shows inherent technical contradictions within the SRES Manifold and SRES Stub Duct parts. Although both are doing their intended function of containing the airflow, they are very difficult to manufacture and therefore costly (i.e. the ducting is of a complex shape and is made up of many intricately shaped/folded sheet metal components welded together). Extracting the first technical contradiction of ‘Shape’ versus ‘Ease of Manufacture’ we are guided into looking at the following Inventive Principles: (17) Another Dimension (32) Color Change (1) Segmentation (28) Replace Mechanical System Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 36. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure36 Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: Solution TC3a – (1) Manufacture the duct part in layers using glass-fibre or carbon fibre rather than by fabrication. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 37. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure37 Example:#4 Airforce SRES Ducting Design Multiple Proposed Solutions: TC4 Following on from TC3, the other technical contradiction we can explore is ‘Shape’ versus ‘Productivity’. Note: the ‘Productivity’ parameter is the closest we can find that captures the ‘cost’ element we are interested in. The Contradiction Matrix reveals the following Inventive Principles: (17) Another Dimension (26) Copying (4) Discarding and Recovering (10) Prior Action Solution TC4a – (10)(34) Manufacture duct parts using a ‘lost-wax’ casting process. Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 38. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design The Final Solution: Combining the benefits of a selection of solution ideas, we arrive at the following final solution: Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 39. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure Example:#4 Airforce SRES Ducting Design The Final Solution: Key Messages: Multiple suggested solutions from using TRIZ to solve a tough design and process problem. TRIZ is a great tool to compliment DFM/A methods. TRIZ is like Differential Equations as a tool for problem solving. Combining potential solutions usually results in the strongest solution that is adopted and implemented Property of The Strategy + Innovation Group Source: Oxford Creativity website
  • 40. Presentation title | Sub-title Month YEAR | Meggitt proprietary and confidential | No unauthorized copying or disclosure VALUE OF TRIZ Confidential | The Strategy + Innovation GroupProperty of The Strategy + Innovation Group MANY OF THE AVIATION – AEROSPACE - DEFENSE INDUSTRY OEM’S USE TRIZ TO HELP IN; » PRODUCT DEVELOPMENT, R&D AND PROCESS IMPROVEMENT EFFORTS, COMPLIMENTING LEAN AND SIX SIGMA METHODS INVENTIVELY SOLVING EXISTING PROBLEMS INCREASING COMPLEXITY REQUIRES INNOVATION AS A COMPETENCY TO ENSURE HIGH LEVELS OF FUNCTIONALITY, QUALITY AND PERFORMANCE FROM DESIGNS AND PRODUCTION PROCESSES INNOVATION IS RISKY AND EXPENSIVE (RANDOM TRIAL & ERROR), YOU NEED BETTER WAY THAN JUST BRAINSTORMING AND RELYING UPON TALENT ALONE PLANNING AND PROBLEM AVOIDANCE TRIZ CAN OBJECTIVELY BE USED TO EVALUATE THE WINNING POTENTIAL OF SOLUTIONS BEING CONSIDERED PREDICTING THE EVOLUTION OF TECHNOLOGY TRIZ CAN PREDICT THE EVOLUTION OF TECHNOLOGY INCREASING THE VALUE OF THEIR PATENT PORTFOLIO AS PROTECTABLE IP » MORE PATENTABLE INVENTIONS THAT ARE OUT-OF-THE-BOX
  • 41. While at Intel he created two US patents, and achieved certifications as a TRIZ Expert (Level3/5), DFSS / LSS Greenbelt. Since 2006 he’s led the Strategy + Innovation Group LLC (S+IG) in deep diving research into continuous improvement methods and then recombining them with TRIZ and Systematic Innovation methods in new and unique ways. He has helped assist OEMs and SMEs build innovative core competencies with his special emphasis on Advanced Complex Problem solving, IP Management Strategies, Innovation Management frameworks, and creating and leading customized Systematic Innovation Training for the Fortune 500. He has successfully applied systematic innovation methods, tools and heuristics across multiple industries: Semiconductor equipment and manufacturing processes | Capital Equipment development | High-Tech | Electronics | micro-Drilling | Printed Circuit Board Manufacturing | Electronics Component manufacturing | Aviation | Aerospace | Military | Defense. Rich is the founder, lead researcher, competitive intelligence analyst and senior strategist for the Strategy + Innovation Group; his motto he shares with engineers and managers “Effectiveness first, efficiency comes next” Rich holds a BS in Industrial and Manufacturing Engineering, (a sub discipline within Systems Engineering), and is still deciding on whether or not to get a PhD in Engineering Management of Technology or behavioral microeconomics. He has been practicing the art of Bonsai and Japanese gardening for +30 years. AUTHOR | SNR. MANAGING PARTNER Richard (Rich) Platt, previously worked as a Program Manager and Senior Instructor for Systematic Innovation Methods at the Intel Corporation, as a part of a global innovation initiative training 850+ engineers, technology development, quality, test, R&D, Intel Fellows, engineering managers and scientists from the US, Europe, Asia and the Middle East in systematic innovation methods, delivering $212.5M in ROI. Working at Intel for 10 years in Manufacturing, Operations, R&D, Technology Development, and IT, Rich was awarded the Intel Manufacturing Excellence Award – the highest award that one can receive at Intel. He was Intel Corporation’s last “Innovation Master”. Confidential | The Strategy + Innovation Group
  • 42. CONTACT INFORMATION: Phone #: 503.784.4343 rplatt@aig-hq.com www.sig-hq.com "We Make Engineering Cool – Driving Innovation that Works" "He Who Dares to Disrupt, Wins More” Property of The Strategy + Innovation Group