This document is a resume for Avery Brooks that outlines his contact information, profile, skills, education, and work experience. Brooks is a hardworking and motivated individual pursuing a Bachelor's degree in Business Administration from Florida A&M University with a 3.11 GPA and anticipated graduation in Spring 2015. He has work experience in retail, customer service, and sales roles at companies like Firestone, Walmart, Office Depot, Lowes, and Vector Marketing, demonstrating skills in areas such as web design, Microsoft Office, cash handling, conflict resolution, organization, and customer service.

1. Avery Brooks
1505 W. Tharpe Street Apt.3412A Tallahassee FL, 32303
(352) 214-4299
averydbrooks@yahoo.com
Profile
Hard working and highly motivated with a strong work ethic. Consistenly goes beyond the requirements of the job
to achieve company goals. Enbraces change,enjoys chanllenges and works well independently as well as in a team
setting.
Skills Summary
 Web Design (Basic)
 Microsoft Office
 Cash Handling
 Conflict Resolution
 Organizational Skills
 Time Management Skills
 Excels in Customer Service
Education
Florida A&M University School ofBusinessand Industry,Tallahassee, FL
Bachelor of Science in Business Administrtion. GPA: 3.11/4.0
Anticipated Graduation Date:Spring 2015
Experience
Summer 2014 Firestone Complete Auto Care,Orlando, FL
Management Intern
 Conducted Operational Review.
 Conducted monthly safety meetings.
 Enhanced teammate capabilites and retention.
 Increased store one day sales record by 6 thousand dollars.
 Organized and Executed grassroots sales event.
 Provided tire and auto products and services.
Summer 2013 Walmart, Alachua, FL
06/2011 – 12/2011 Warehouse Receiver
 Assembled items for special order clients.
 Unloaded and processed appointment and incoming freight for receiving within allotted time frame.
11/2012 – 06/2013 Office Depot,Tallahassee,FL
Customer Service
 Assisted customers with inquires about store merchandise, policy and procedures.
 Conducted weekly price changes and stocked merchandise.
 Processed copy and print jobs for customers.
11/2012 – 01/2013 Lowes, Home Improvement,Tallahassee,FL
04/2012 – 05/2012 Receiver/Customer Service
 Worked in home improvement assisting customers with finding appropriate tools
 Unloaded incoming freight trucks, conducted inventory counts and stocked merchandise.
 Promoted “My Lowes” store credit cards.

2. Page 2
03/2010 – 07/2010 Vector Marketing
Sales Representative
 Sold Cuto Cultlery, the world’s finest cutlery
 Conducted in-home demonstrations of the products, processing customer order forms.
 Trained new hires in the field operations process and procedures for selling products.
 Oversaw the orientation seminars for new hires.
Achievements
Dean’s List Fall 2014 - Spring 2014
Vice President of Communication for RealEstate Club (FAMU Organization) October 2014 - Present
Top 10 percent of Firestone Internship Program August 2014
Real Estate Club Member (FAMU Organization) January 2014 - Present
Associate of the Month for Office Depot February 2013
Associate of the Month for Office Depot November 2012
Associate of the Month for Walmart October 2011
Sales Representative of the month for Vector May2010
National Achiever Association Member (Formly McKnight Achiever) June 2006 - Present