Autsol Automation Solutions Pvt. Ltd., founded in 1997, is a service-oriented company focused on automation solutions and has grown to include 24 engineers across multiple Indian cities. The company is recognized for its service excellence, with significant contracts and partnerships, as well as a commitment to employee training and development. Autsol is currently pursuing ISO 9001:2008 certification and has established a robust retention plan for its employees.

1. AUTSOL
AUTSOL
Automation Solutions Pvt. Ltd.

2. AUTSOL
Company Background
• Founded in the year 1997 as a Proprietor firm
• A company that values service as part or the full product for
which the customer is willing to see value and pay for it
• Earliest starter with Siemens as Service extended arm for
Automation Division
• Total All India Engineering strength of 24 engineers with a
Operations Head & 3 back office staff
• Year 2008 company moved to Private Limited operations
• Exclusive to Siemens and subsidiaries
• Group companies into SI, Manufacturing, Sales & Turn over of
close to 40 Million INR

3. AUTSOL
Location
1) Bangalore
2) Belgaum
3) Chennai
4) Coimbatore
5) Trichy
6) Mumbai
7) New Delhi
8) Pune
9) Aurangabad
10) Indore
11) Rajkot
8
5
4
1
3
2
9
6
10
11
7
AUTSOL

4. AUTSOL
Achievements
• Major AMC’s in the Western & Southern Region due to
concerted sales & customer interaction effort of our personnel
• Extended operations beyond Bangalore to Southern & Western Region
• Awarded “Best Service Support” & many “Best Engineer’s” for service
year on year
• Very successful End User Contract support & appreciation at major
industries like FIAT, SUZUKI Corporation
• Appreciated by Customer & Siemens for developing new & untapped
industrial tier II cities like Belgaum, Aurangabad, Indore, Trichy…etc
• First to experiment successfully & implement ITI based personnel for
Service & maintenance support

5. AUTSOL
Achievements / Endeavors
• Corporate tie-up with PC Training Institute Ltd for
distance learning (IGNOU, SMU, KSOU, MDU, ANNA) to
enable employees to pursue education (to be completed
shortly)
• Tie-up with major Machine manufacturer’s for training
manpower on fundamentals of Automation &
Applications
• Tie-up with experienced & professional Soft Skill trainers
involved in Corporate & Universities Training
• In the process of ISO 9001 – 2008 Certification

6. AUTSOL
Training - Manpower
• Soft Skills including
• Inter personnel communication skills
• Etiquettes & Mannerisms
• Behavioral traits like Attitude, Time Management & Motivation
• Written language & importance of documentation
• Team Spirit
• Automation basics & Applications training on
machine.
• Higher studies to pursue Diploma, Degree,
Masters, Management program through distance
education.

7. AUTSOL
Facilities – Office

8. AUTSOL
Promoter
•
• Started his career as a trainee (Contract) in Hindustan Aeronautics Ltd,
Aerospace Division – Plant Engineering Department involved in laying
out Specifications for procurement & installation of SPM’s for
production of GSLV/PSLV/Pruthvi Satellites. Joined Siemens India Ltd –
Automation Division involved in Projects on Factory & Process
Automation. Was given independent portfolio to evolve and implement,
Hotline - Online support activity for tech support of Asia Pacific region.
• Has over 18 years of exposure in Project Management, Global support,
implementation, testing and training, Implementation of factory-wide
controls, Hardware - software integration, Plant-to-enterprise
integration, Motion, servo / position control algorithms.
• Completed Bachelors degree in Electronics Instrumentation from R V
College of Engineering, Bangalore in 1992.
Venkatesh A.

9. AUTSOL
Facilities - Manpower
• Regions - Infrastructural
• Mumbai – 2 nos., residence cum office geographically located to cater to various region
• Coimbatore, Trichy, Aurangabad, Indore – residence cum office
• Tools
• All engineers equipped with Laptop’s, S/W’s, PCMCIA / Flash cards, Wireless Internet facility,
Multi-meters, cables, tool kits…etc
• Administrative
• All engineers provided with Hospitalization, Health, Accidental benefit for a limit of One Lakh
• In the process of Provident Fund & ESI registration
• Full fledged Administrative setup to cater to Pan India operations

10. AUTSOL
Services Monitoring -
Administration
Service quality is directly proportional to employee satisfaction.
•Pay attention to quality and training of manpower recruited
•Have clear benchmarks on service quality and communicate to
employees
•Take remedial steps to improve employee / customer satisfaction and
prevent repeats of employee dissatisfaction
•Have a data base on customer complaints that is periodically analyzed
and policies adjusted

11. AUTSOL
Managing Service quality – GAP
Analysis
• Gap between our perceptions and customer
expectations
• Gap between our perceptions and service
quality specifications
• Gap between service quality specifications
and service delivery
• Gap between service delivery and external
communication
• Gap between expected service and perceived service

12. AUTSOL
Retention Plan - HR
• Annual Recurring bonus for employees paid at the completion of 3
years (profit sharing)
• Insurance cover including Hospitalization
• Training plan with road map for minimum 3 years
• Long-term plan including sponsoring employees for higher education
on completion of 3 years
• Continuous Performance evaluation & recognition jointly with Siemens
• PF / ESI Registration
• Loans & advances interest free
• Building up bench strength to
prepare for the worst AUTSOL

13. AUTSOL
•“There are no such thing as service
industries. There are only industries
whose service components are greater or
less than those of other industries.
Everybody is in service.”
• -Theodore Levitt-