This document provides a summary of Appanna Kalisetti's professional experience and qualifications. He has over 10 years of experience in operations and maintenance roles within the healthcare industry, specializing in installation, commissioning, preventative maintenance, and customer support of medical equipment. His expertise includes improving efficiency, reducing costs, minimizing downtime, and ensuring high customer satisfaction. He is currently a Customer Support Engineer focused on sales, services, and maintenance of surgical simulators at Vishal Surgical Equipment Co.
Qualified senior engineer with 5 years of progressive experience in analysis, setup, implementation, maintenance, repair of medical equipment, facilities, and support systems. Possess exceptional team building and leadership skills, as well as interpersonal relations, written and verbal communication abilities. Service Engineer with strategic planning, and cost-benefit analysis capabilities.
Started to create milestones, we, Autsol Automation Solutions Private Limited marked our presence in the year 2008 and operate in the Service Provider of various Automation & Consultancy Services, Electronic Repairs, started business focused on Industrial Services onto Pre-Sales, Consulting since 7 years. Our quality services products have been always appreciated by our clients. Our spontaneous attitude and confident approach in offering an excellent range of Pre-Sales, Consulting (on Manufacturing Automation), Service support - both onsite & offsite, outsourced Service Partners services, Maintenance contracts for high-end machines, Embedded Engineering, Training & Repair activities has deepened our roots in the market. We, Autsol Automation Solutions Private Limited breathe with the aim of fully satisfying our clients with our high-quality products services. We are a unit of highly experienced professionals, all of them contributing at the best of their potentials to offer the highest degree of efficiency and client satisfaction.
An Engineer interested in automotive who is currently employed as quality assurance engineer in a private sector . Looking forward to join in a firm where can i enhance my knowledge.
Qualified senior engineer with 5 years of progressive experience in analysis, setup, implementation, maintenance, repair of medical equipment, facilities, and support systems. Possess exceptional team building and leadership skills, as well as interpersonal relations, written and verbal communication abilities. Service Engineer with strategic planning, and cost-benefit analysis capabilities.
Started to create milestones, we, Autsol Automation Solutions Private Limited marked our presence in the year 2008 and operate in the Service Provider of various Automation & Consultancy Services, Electronic Repairs, started business focused on Industrial Services onto Pre-Sales, Consulting since 7 years. Our quality services products have been always appreciated by our clients. Our spontaneous attitude and confident approach in offering an excellent range of Pre-Sales, Consulting (on Manufacturing Automation), Service support - both onsite & offsite, outsourced Service Partners services, Maintenance contracts for high-end machines, Embedded Engineering, Training & Repair activities has deepened our roots in the market. We, Autsol Automation Solutions Private Limited breathe with the aim of fully satisfying our clients with our high-quality products services. We are a unit of highly experienced professionals, all of them contributing at the best of their potentials to offer the highest degree of efficiency and client satisfaction.
An Engineer interested in automotive who is currently employed as quality assurance engineer in a private sector . Looking forward to join in a firm where can i enhance my knowledge.
1. APPANNA KALISETTI
Contact: +91-8121700450
E-Mail: appukali83@gmail.com
Operations & Maintenance | Service Operations
Versatile, high-energy professional, offering rich expertise that directly results in efficiency improvement &
cost savings
Location Preference: Hyderabad
Industrial Preference: Healthcare
CORE COMPETENCIES
Operations & Maintenance
Installation & Commissioning
Service Operations
Client Relationship Management
Troubleshooting
Sales & Marketing
Revenue Generation
Annual Maintenance Contracts
Liaison & Coordination
Team Building & Leadership
PROFILE SUMMARY
• Offering over 10 years of rich experience in managing installation, commissioning &
maintenance operations with key focus on top-line and bottom-line profitability by
ensuring optimal utilization of resources
• Leveraging skills in ensuring smooth functioning of overall maintenance operations as
well as enhancing operational efficiency and excellence in ensuring that plans are
aligned with demand requirements
• Rich experience in planning & effectuating preventive/ predictive based maintenance
schedules of various machinery and medical equipment to increase machine uptime and
equipment reliability
• Effectual in minimizing performance bottlenecks for achieving high productivity
with proper deployment of men, material & machine
• Expertise in mapping customer requirements for new products, educating the customer
on new products & providing updates of existing products for driving sales
• Mapping configuration requirements of the customer, submitting quotations
accordingly and conducting follow-ups on the same
• Preparing various project reports for identifying areas of obstruction / defects,
conducting troubleshooting, service and repair to rectify the equipment
• Resourceful in maintaining business relationship with clients and customers to
achieve quality product & service norms by resolving service related critical issues
• Skills in problem solving coupled with assertive decision making for enabling
effective solutions leading to high customer satisfaction & low operational costs
ORGANIZATIONAL EXPERIENCE
Jul’13-till date Vishal Surgical Equipment Co. as Customer Support Engineer (Simbionix Division)
Jul’08-Jul’13 J. Mitra & Bros. as Service Engineer-Andhra Pradesh
Key Result Areas:
Sales:
• Spearheading the marketing team of 6 members and working as a product specialist for identifying customer
requirements, submitting quotations and following-up on the same for price finalization and order execution
• Providing training to doctors, clinical staff on Standard Operating Procedure (SOP) and clinical support to the user
• Driving the sales of Annual Maintenance Contracts at various hospitals and for achieving the set revenue target
• Elevating the customer satisfaction by providing them with pre/post service assistance and achieving delivery &
quality service norms
Services:
• Directing the on-site installation, implementation, maintenance & repair of simulators including hardware and
software; working out various requirements with respect to equipment & monitoring overall operations for ensuring
effective maintenance operations
• Ensuring that preventive maintenance are appropriately scheduled & accomplished and emergency troubleshooting &
maintenance support are readily available; managing the installation, optimization & equipment configuration as per
customer requirement at site
• Administering overall activities pertaining to installation and commissioning of a wide range of medical equipment;
providing assistance in the development of standards & procedures during pre-installation of Medical Equipment
• Planning & conducting the analysis, inspection, test and integration to assure the quality of the assigned product
or component; diagnosing & resolving product performance problems & performing equipment calibration,
maintenance and repairs at customer place
• Ascertaining availability of critical spares, developing local vendors for spares to minimize lead time, assist and
coordinate with material procurement department
2. Highlights:
• Single-handedly managed instrument calibration & installation activities for Simulators and Cardio Thoracic
Critical Care Equipment
• Successful in reducing maintenance shutdown rate from 100% to 20% as well as saving maintenance costs by
40% through effective roll-out of preventive maintenance initiatives
• Escalated Overall Operating Efficiency (OEE) by 90% through measures such as SOP
• Pivotal in streamlining processes through measures such as Manpower Management
PREVIOUS EXPERIENCE
Dec’01-Jun’04 CARE Hospitals Ltd., Banjarahills, Hyderabad as Biomedical Engineer
ACADEMIC QUALIFICATIONS
• B.Tech. (Electronics & Communication Engg.) from VJIT,Hyderabad with 71% Passed out in 2007.
• Special Diploma in Electronics (Bio-Medical Engg.) from SGPR Govt. Polytechnic, Kurnool with 72%
• 10th
from Board of Secondary Education, AP with 81%
KNOWLEDGE PURVIEW (EQUIPMENT)
• Heart Lung Machines 7000, 8000, 9000 & APS I (Sarns)
• Intra-Aortic Balloon Pump 97, 97e, 98 & cs100 (Datascope)
• Temperature Controller MonitorI & II (Terumo)
• Sternal saw II (Sarns)
• Infusion Pump (Terumo)
• Syringe Pump (Terumo)
• Hemotherm (CSZ) (Terumo)
• Automated Coagulation Timer (Medtronic)
• ACT Plus (Medtronic)
• Arrow line of IABP
• ECG, Difib, Monitors And Critical Care Equipment like Ventilators and
• Surgical Equipment and anesthesia Stations
• Simbionix Line of Simulators
PERSONAL DETAILS
Date of Birth: 12th
May 1983
Languages Known: English, Hindi and Telugu
Address: HIG 52, Flat102, Aditi Residency, 6th
Phase KPHB, Hyderabad- 500072