Presales is a process or set of activities carried out before acquiring a customer to understand their needs and determine if a product or service is a good fit. It involves learning about the customer's requirements and demonstrating how solutions can fulfill those requirements. Presales may also involve some activities during delivery and implementation of the solution to the customer.

1. PRE-SALES

2. PRE-SALES
• Presales is a process or a set of activities
normally carried out before a customer is
acquired, though sometimes presales also
extends into the period the product or service
is delivered to the customer.

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