This document discusses cloud computing and cloud management. It provides definitions of cloud computing from NIST and others. It outlines the key characteristics of cloud computing like on-demand self-service, broad network access, resource pooling and others. It discusses different types of clouds like public, private and hybrid clouds. It then discusses challenges in cloud management like supporting multiple clouds and tools. It introduces SmartPrise Cloud Manager as a solution for unified management across multiple public clouds that provides capabilities like provisioning, configuration, orchestration, automation and monitoring.

1. Naveen Noel
Sr. Solutions Architect
(Dec 15th 2011)

2.  Introduction to ZSL
 Explore a clear definition for Cloud Computing
 Market Landscape
 Cloud Management – Introduction, Challenges
 Scenario
 SmartPrise Cloud Manager
 SmartPrise Cloud Services – offered by ZSL

3.  Work out of Edison, NJ.
 Practice Lead of the Enterprise Computing Competency (IDEA Lab)
 Handle Cloud Computing Competency – Applications
 Pre-Sales and Projects
 Engage current clients and bring in new clients
 Key focus areas: Value Added R&D, Product Development, Product Engineering
 Have been working on Cloud Technologies since early 2007

4.  15+ years Global Technology Integrator & Business Solutions Provider,
Headquartered in Edison, NJ
 State-of-the-art Technology Research & Development Centers in US, Canada and
India
 4000 employees with offices in US, UK, Canada, France, Germany, Malaysia,
Singapore, Middle-East and India
 Dedicated R&D Division to Offer Value Added R&D Services & Product
Development Services to the ISVs and SPs
 Emerging Technologies Specialization with the leading technology vendors
alignment
 Pioneer in Industry Solutions Development (Insurance, Finance, E-Governance,
Consumer Electronics, Pharmaceutical & Telecom)
 Award Winning & Proven Partnership Program “Get IT Together” Partnership for
ISVs, VARs, SPs and SIs
 ISO and CMM Certified Solution Provider

5. The National Institute of Standards and Technology (NIST) provides a
definition:
Cloud computing is a model for enabling convenient, on-demand
network access to a shared pool of configurable computing resources
(e.g., networks, servers, storage, applications, and services) that can be
rapidly provisioned and released with minimal management effort or
service provider interaction.
In simple words: Flexible hosted resource pools delivered on the internet

6.  On-demand Self Service – Ready to use services; minimal intervention
from provider.
 Broad Network Access – Access wider network services.
 Resource Pooling – Pool resources on demand like Compute, Memory,
Storage/disk etc.
 Rapid Elasticity – Scale up and down, out and in with demand.
 Measured Service – Metered Usage & Billing – Pay as you go and only
for the what is used; “Opex vs. Capex.”
 Multi-tenant – Usually share the platforms with others; but not always.

7.  Public Cloud – External premises, multi-tenant, self-provisoned public
service over the internet offered by vendor, available to all. Utility
Computing Model.
 Private Cloud – Internal or external premises, single-tenant, tightly
controlled access.
 Hybrid Cloud – Combination of the above – some resources private,
others public; or public during heavy load, etc.
 Community Cloud – A cloud infrastructure shared by similar
organizations for mutual benefit. Popular with Universities and
Governments.

8. Source - Lew Tucker, Cisco

9. Forrester: http://bit.ly/ijJy70

10. Top Drivers for Cloud Projects
Cost Reduction
Time to Market
Flexibility/Scalability IaaS SaaS
Cost Reduction Cost Reduction
Reduce Complexity Consolidation Process Improvement
Time to Market Reduce Complexity
Consolidation
0% 10% 20% 30% 40% 50% 60% 70% 80%

11. Top Roadblocks to the Cloud
Change/Learning
Complexity
Cost IaaS SaaS
Change/Learning Change/Learning
Security Complexity Complexity
Cost Security
Buy-In
0% 10% 20% 30% 40% 50% 60%
Source: TheInfoPro Final Cloud W2: Full sample, n=97. Note that due to multiple responses per interview, total exceeds 100%

12. How Organizations plan to implement cloud computing
Develop New Applications for the cloud 25%
Virtualization 24%
Storage 24%
Private Cloud 22%
Extending existing application to the cloud 21%
Hosted applications 20%
Enterprise and/or Mission Critical 19%
Security 18%
Community Cloud 16%
Hybrid Cloud 15%
Public cloud 13%
Out of the box cloud applications 11%
0% 10% 20% 30%
Source: 2011 IBM Tech Trends - http://ibm.co/t1B3zA

13.  "Cloud Management" is a loose term that means the
abstraction of infrastructure resource pools and delivery of
those resources through a standardized design and
operational process. To the end user this means the ability
to leverage the infrastructure pool most relevant to a
project or environment rather then force fitting an
application or service into the infrastructure you already
have (or have access to)
In other words: Cloud Management means 'providing value
added services on top of users existing Cloud services, and
empowering users to do more than is possible from a single
Cloud vendor'.

14.  Todays IT environment – Legacy processes and policies to tools and
management that are not cloud enabled yet?
 Multi-Clouds – Too Many clouds, each one follows different architecture? API’s
differ (Different formats, resources, encodings), Abstractions and features
differ, (Network, Storage, hypervisors) .
 Too Many tools – Too many management tools doing the same (or) different
things for different clouds and trying to solve the same problem “Managing the
cloud”?
 Orchestration of Services – The main challenge is to cobble the best of breed
services into one unified solution.
 Management Consoles – Most clouds are a set of APIs and/or a simple UI to
launch servers . These are basic building blocks, not a management system.
Not very business friendly, needs technical knowledge.

15.  Automation – Legacy processes and policies to tools and management
that are not cloud enabled yet?
 Cloud Ready Solutions – Too many management tools doing the same
(or) different things for different clouds and trying to solve the same
problem “Managing the cloud”?
 Governance and Control – Monitoring, User Management,
Accountability and Billing
 Portability – So, why just run everything in one data center.

16.  Allows users to provision, manage and control various public
clouds and private cloud platforms
 Helps manage users, security, financial controls, configuration
management and automation across cloud infrastructures
 Manages ‘Backup’ and ‘Recovery’ .
 Deploys applications with automated scaling, recovery, both
within one cloud as well as bursting across clouds.
 Protects from single cloud vendor lock-in to allow cross-cloud
operations and migration.
 Facilitates Disaster recovery configuration and management
(sometimes).
 Manages your service level requirements. Executive dashboard
showing end user service levels along side cloud resource
utilization efficiency.
 Tracks, audits and reports for compliance.

18.  Provision instances, when needed, stop them when not required
 Provision storage
 General network management – configure ports etc.
 Build base Images
 Backup and Restore data
 Backup/Restore the database
 Configure Load Balancers and Manage them
 Auto-Scale or manually add worker nodes when necessary
 Monitor Instance’s health and act on it.
 Cost Management – Watch your meter and bill.
 Configure Security of instances
 Configure and manage the VPN connection between the cloud and your
corporate network
 Schedule many of the above tasks
 Create automation scripts
 Configure and manage Applications

20. SmartPrise Cloud Manager (SCM)
A versatile Cloud Management Solution

21. SmartPrise Cloud Manager(SCM) is a unified
cross-cloud management solution which
Provisions, Configures, Orchestrates,
Automates and Monitors the public cloud.

22. Competitors ZSL
Single Cloud Support Support for Multiple Clouds like Amazon,
OpSource, Rackspace, Azure etc. (Major)
Multiple solutions have to be integrated to Available as an integrated, all-in-one or
form a complete cloud solution. modular solution. (Major)
Not applicable or different interfaces Single unified interface (Minor)
Focus is one or two of Provisioning, Focus is on Provisioning, Configuration
Configuration Management, Orchestration Management, Orchestration and
and Monitoring. Monitoring. (Major)
More feature driven – targeted towards More process driven (based on Wizards) -
Technical audience – targeted towards Business and Technical
audience (Minor)
Not very cost effective Cost effective (Minor)

23. Feature Benefit
An All-In-One Solution for public cloud: Available as - Support for Multiple Clouds like Amazon, OpSource,
an integrated, all-in-one solution. A Multi-Cloud Rackspace, Azure etc, so Organizations need not
Management for public clouds. consider a combination of products from different
vendors with the inherent compatibility and support
responsibility issues.
Provisioning: Installation of operating systems and - Rapidly setup of network installation environments..
other software Remote provision and manage your servers by
scripting it out and by running commands.
- Easily configure applications that require knowledge
about your entire infrastructure.
Configuration Management: Sets the parameters for - Quickly deploy across multiple servers in the cloud
servers, can specify installation parameters with predefined configuration, automatically, every
time.
- Simulate deployments, giving you the agility to make
small and big changes without disruption to your
infrastructure. Automatically maintain asset inventory.
- Every change is reported and SCM keeps your
systems in their desired state.
Orchestration/Automation: - Automate tasks across systems and build server
Supports progressive deployment in live environments orchestration or parallel job execution systems.
Primarily used as a means of programmatic execution
of Systems Administration actions on clusters of
servers.

24. Feature Benefit
Monitoring: Records errors and health of IT - Distributed monitoring solution for your cloud. Remote any
infrastructure manual intervention. Events are triggered when things go wrong.
Delegated control Delegate control to authorized users. Frees the IT infrastructure
team from the need to provision and manage every instance thus
increasing agility and flexibility.
User Interface: Very intuitive and Common Simple, intuitive, web based context and process aware graphical
User Interface for all cloud providers. user interface. Single point of control that can be immediately
accessed by any authorized user from any location. Easy to
understand and operate, reducing training times, and promoting
user confidence.
SaaS Model: No installation, SaaS Model No installation required for organizations. Organizations can
leverage SaaS capabilities and pay a subscription model.
Licensing: Flexible licensing Flexible licensing available, different subscription options
available through Silver, Gold and Platinum packages.
API: Simple, flexible and common API
for connecting and managing multiple Cloud
Providers.
Standards based Allows interfacing with third party products and systems,
interoperability, selection of components to corporate standards,
and rapid support of new and additional products and devices.

28. • Application Migration • Cloud Integration
• Application Modernization • Cast Iron
• Migration to SaaS • Cloud – SaaS integration
• Inter-Cloud Migration
• Cloud Strategy Consulting
Applications Integration
SmartPrise Cloud Services
Infrastructure Management
• Private/Public/Hybrid Clouds • Cloud-based Managed
• Cloud Infrastructure Services
Deployments • SmartPrise Cloud Manager
• Server and Desktop (Provisioning,
Virtualization Orchestration,
• Data Center as a Service Configuration,
• Backup, Disaster Recovery Management, Metering and
and Continuity Services Billing)

30.  SmartPrise Cloud Manager – NJTC’s cool products competition.
 CRN Magazine names ZSL as one of the “30 Cloud VARs that GET
IT.”
 ZSL debuts in the Top 250 of InformationWeek 500 Top
Technology Innovators Across America in 2010
 SocNet wins NJTC’s 2010 Mid-Atlantic Technology Innovation
Award in the IT Industry Category
 PowerCube DaaS is recognized at IBM’s Lotus Awards 2010

32. www.zslinc.com | info@zslinc.com