At the MnSearch Snippet #18 event held at Spyder Trap in Minneapolis, MN on February 25, 2015, Jason Stinnett presented his slidedeck "Auditing Adwords To Exceed Your Goals".
3. Goals of the Audit
Ensure your AdWords account is tightly
aligned with your business goals
Understand what isn’t working and cut
accordingly
Identify your biggest opportunities for
optimization
4. Most Common AdWords Issues
1) Keyword targeting too broad
2) Lost market share on converting areas
3) Overpaying for clicks
4) Lack of focus in campaign settings
5. Issue One:
Keyword Targeting Too Broad
Symptoms:
High volume of clicks and impressions but low
click through rates
Lots of ad groups that rarely get a click
Lost impression share due to budget
Resolution:
Pause loosely related and underperforming
keywords
Optimize keywords with potential
6. Identify Keywords that are Too
Broad
Filter by click through rate less than .95
Sort by impressions, largest to smallest
Evaluate each keyword
7. Evaluate Low CTR Keywords
Look at actual searches with the Search
Terms report
Am I advertising what I think I’m advertising?
Do the queries line up with what my business
offers?
Are these searchers ready to buy?
Strong commercial intent
Local keywords
9. Evaluate Low-Click Keywords
Check for missed opportunity
Low clicks due to lost impression share
Low clicks due to low average position
Cut keywords with low opportunity
Came up during keyword research but didn’t pan
out
Innovative ideas that didn’t produce results
10. Issue Two:
Lost Market Share in Key Areas
Symptom:
Low Impression Share
Resolution:
Address root cause – either budget or rank
11. Identify Lost Impression Share
Add impression share metrics at the keyword
& campaign level
Sort by conversions, largest to smallest
Identify whether your issue is budget or rank
12. Fix Lost Impression Share -
Rank
If your keyword is losing impression share due
to rank:
Ensure you’ve got 2-3 ad extensions enabled
Increase your bids
Improve the keyword quality score
Ad Rank= (Bid) x (Quality Score)
x (Ad Extensions)
Ad Rank= (Bid) x (Quality Score)
x (Ad Extensions)
13. Fix Lost Impression Share -
Budget
If your campaign is losing impression share
due to budget:
Cut out underperforming areas of your campaign
to free up budget
Move top performing keywords into their own
campaign with a larger budget
14. Issue Three:
Overpaying for Clicks
Symptom:
Low quality score on high volume terms
Resolution:
Address Google’s concern
Improve click through rates
15. Impact of Quality Score on Cost
10 80%
9 64%
8 48%
7 32%
6 16%
5 Google benchmark
4 16%
3 32%
2 48%
1 64%
YOU
PAY
Courtesy Wordstream, Inc
16. Identify Low Quality Score
Keywords
Filter: Quality Score less than or equal to 5
Sort by impressions, largest to smallest
17. Address the Root Cause of QS
Issues
Below average expected click through rate
Break terms out into their own ad group
Write hyper-focused ads to improve click through
rates
18. Address the Root Cause of QS
Issues
Below average ad relevance
Break the keyword out into its own ad group
Include the keyword in the headline and either
description line one or two
Below average landing page experience
Ensure keyword is used verbatim in the landing
page
Link to other pages on the site, include a privacy
policy
19. Issue Four:
Lackof Focus in Campaign
Settings
Symptoms:
Ads running during low-performing hours of the
day
Targeting too broad of a geographic area
Resolution:
Narrow targeting based on data
20. Advertise in the Best Performing
Hours
Select the Hour of Day in the Dimensions Tab
Set ad schedule to target times of day that
deliver clicks and conversions
21. Advertise in Targeted Geographies
Select Geographic report in the Dimensions
Tab
Look at CTRs and Conversions
Add bid modifiers for top areas
Look at eliminating underperforming areas
22. Takeaways: PPC Audits
Cut the fat.
Ensure your account is aligned with your
business goals
Eliminate irrelevant and underperforming
keywords, ads, and audiences
Optimize what’s left.
Focus your budget and energy on the areas that
are performing best
Work to capture more market share at a lower
cost
23. Takeaways:
Creating a Digital Marketing
Strategy
1) Honestly assess your business and
understand your goals
2) Audit your digital marketing campaigns to
identify what is working and what needs
improvement
3) Prioritize according to your biggest
opportunities
4) Build a roadmap that outlines the steps
needed to resolve the issue, goals, and
timelines
5) Ignore low priority issues and unrelated