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@GregPPC
Greg Holland
IMPRESSION
Profitable PPC in a
Cost of Living Crisis
Greg Holland
Paid Media Lead
→ Joined impression in 2017, and since have led on
multiple large-scale Search and Shopping, Display and
YouTube accounts.
→ Industry speaker and moderator at local, national and
international PPC conferences, including Brighton SEO
→ Team Lead in the “Best PPC Team in UK/Europe/World”
according to multiple award bodies.
gregory.holland@impression.co.uk
@GregPPC linkedin.com/in/
greg-holland
of marketers are targeting
84%
biggest business challenge
*
revenue growth this year despite
61% of them acknowledging the
cost of living crisis will be their
source
increase in Cost per
Lead
19%
the previous year
*
over the last year
increase in Cost per Lead
source
5%
Cost of sales are becoming more
expensive
What’s the challenge?
We don’t want to turn off our marketing.
As we know over the Pandemic companies
who continued to invest saw themselves in
better positions after.
So, how do we maintain profitability?
Advertise
only what
needs to be
advertised,
when it
needs to be
advertised
Be more
strategic
with your ad
spend to
maximise
return
Understand
your
customer
and their
longer term
value to your
business
1 2 3
Advertise only what
needs to be advertised,
when it needs to be
advertised
1
Advertising only in-stock products to
drive more efficient spend
Easy to do via Shopping,
but how do we do so
using Search?
Advertising only in-stock products to
drive more efficient spend
Search Ads 360
Inventory
Management
Google Ads
DSA In-Stock
feed campaigns
Shopping
campaign labels
will exclude
OOS products
automatically
? ?
SA360 - Drive
Efficiency through
Inventory Management
Using SA360 to automate SKU bidding
9.4
ROAS
9%
of Total
Revenue
15
minutes from feed
update to live build
CASE STUDY: LARGE ELECTRICAL APPLIANCES RETAILER
Feed set
up
Keyword
selection
Campaign
duplication
Switch off
test
Measure
Impact
In Stock Search Management
Inventory Management
Inventory management in
Search Ads 360 can use
data from an inventory
feed to generate search
campaigns
Optional
Search Ads 360 Feed ^
In Stock Search Management
Inventory Management
Optional
Search Ads 360 Feed ^
Search Ads 360
automatically updates the
generated campaigns
→ Build ad copy with
price, stock or
description
attributes from your
inventory feed
Model Number
Brand
Colour
In Stock Search Management
Inventory Management
Stock Level
Product Type
Price
Optional
Keyword Template Theme Ad Attributes
Model Number
Brand
Colour
In Stock Search Management
Inventory Management
Stock Level
Product Type
Price
Optional
Keyword Template Theme Ad Attributes
→ Create and remove
keywords to match
what's available on
your site
→ Drive revenue through
long-tail keyword
expansion: eg.
brand/product/model-
specific keywords
Model Number
Brand
Colour
In Stock Search Management
Inventory Management
Stock Level
Product Type
Price
Optional
Keyword Template Theme Ad Attributes
Model Number
Brand
Colour
In Stock Search Management
Inventory Management
Stock Level
Product Type
Price
Optional
Keyword Template Theme Ad Attributes
→ Can also be used to
manage sitelink
extensions, creating
bespoke extensions
for each campaign
Samsung RF23R62E3B1 | Now Only £1,658.00 | Only 4 Left In Stock
www.onbuy.com/fridge-freezer/samsung/rf23r62e3b1
Shop The Samsung RF23R62E3B1 Fridge Freezer. Browse Our Selection Of Fridge Freezers To Store All Your Favourite Chilled & Frozen Foods.
SA360 Inventory
Management
Samsung rf23r62e3b1 american fridge freezer
Ad
In Practice
What do you need to recreate this?
Ads
management
set up through
Search Ads 360,
with Merchant
Center linked
A shopping
feed set to
update daily,
inc. sale price
attribute
Search volume
for individual
SKU names in
your inventory
Automated Page Feeds
Search Campaign Average DSA
ROAS Revenue
Campaign Performance
Google Ads - Drive
Efficiency Feed-Based
DSA campaigns
CASE STUDY: CYCLING RETAILER
→ Leverage your already available
shopping data
→ Targets only in-stock pages on
your website, ensuring no wasted
spend
→ No need for manual builds for
longer tail keywords
In Stock Search Management
Google Ads Page Feed DSAs
We can build
category-level Page
Feed DSAs through
utilising the business
data functionality
within Google Ads
In Stock Search Management
Google Ads Page Feed DSAs
→ Overlay the “in-stock” attribute
from the shopping feed alongside
Custom Labels & product URLs
→ This campaign will then match
search queries to individual
products
Ensures we are only showing Search ads
for products that are in-stock
In Stock Search Management
Google Ads Page Feed DSAs
Category Search
Campaigns
BENEFITS OF THIS APPROACH
Can be built at scale with relatively quick
implementation
In Stock Search Management
Google Ads Page Feed DSAs
Category Search
Campaigns
BENEFITS OF THIS APPROACH
Highly focused ad copy & landing page to
the users search term
In Stock Search Management
Google Ads Page Feed DSAs
Category Search
Campaigns
BENEFITS OF THIS APPROACH
Tested this method across a range of client
accounts with a large amount of SKUs with
great results
In Stock Search Management
Google Ads Page Feed DSAs
Category Search
Campaigns
BENEFITS OF THIS APPROACH
What’s a Page Feed?
Creating Your Feed
What’s A Page
Feed?
More Nuanced
Targeting for DSAs
Results
→ Very specific, long-tail search
terms
→ Each week is typically the
search campaign with the
highest ROAS
Case Study: Local Cycling Shop
What do you need to recreate this?
A shopping feed
with correctly
labelled
‘availability’
columns
No reliance on
supplemental
feeds in your
account
Being more
strategic with your
ad spend
2
Trading off position for visibility, and seeing
your CPCs & CPAs fall for no loss in traffic
There is an inverse relationship between
Impression Share (visibility) and Absolute
Top Impression Share (“Position 1”).
Trading off position for visibility, and seeing
your CPCs & CPAs fall for no loss in traffic
Generally, a
higher CPC
results in
higher
position but
lower visibility
Opportunities to be more efficient with
existing bidding strategies
Iterating upon the current setup will also surface more data-driven insights
CPCs in the UK are rising, and it’s limiting the reach
of your campaigns.
Portfolio bidding strategies (Google Ads) or
Real-time bidding (SA360) allow you to set CPC
limits.
Opportunities to be more efficient with
existing bidding strategies
Iterating upon the current setup will also surface more data-driven insights
Opportunities to be more efficient with
existing bidding strategies
Setting the right goal can have a bigger difference than a restructure
NB: If your campaign
is Limited by Budget,
you’re doing
something wrong.
Layering margin and
profit into bidding
Cost of Goods Sold Metric
→ Make use of the Cost of Goods Sold metric
available in your feed set up
→ Calculate an ‘actual monetary profit’ by
subtracting this from the ‘price’ value.
→ Depending on your internal analytics capabilities,
you can layer in further metrics i.e. ‘Cost Per Van’
→ Use custom labels to segment ‘high/medium/low’
profit items, and segment campaigns accordingly
15%
CASE STUDY: MARKET LEADING ELECTRICALS RETAILER
Client reported margin
uplift of 15% as a result.
Using Performance
Max to our advantage
Funneling spend strategically
Splitting out
campaigns by KPI
Example campaign structures
Bidding to Profit
High
Margin
Medium
Margin
Low
Margin
Low ROAS
target
Med ROAS
target
High ROAS
target
All Performance Max
Goals-based
Visibility
High
performers
Brand
No ROAS
target/eCPC
Med ROAS
target
Very high
ROAS target
Standard & PMax Mix
Geo-targeted
incrementality
testing
Switching off brand keywords
Location
groups
toppstiles.co.uk
Keyword
selection
Campaign
duplication
Switch off
test
Measure
Impact
Resulted in keeping the brand term on as
we ascertained the value in it
CASE STUDY: TOPPS TILES
Finding the efficacy of bidding on Brand
using incrementality testing
Test saving
budget on
Branded
bidding
Understanding your
customer and their
value
3
Strategic use of first-party data -
increasing value from existing customers
How could 1st party data do more for you?
Revamp first-party
audience targeting
within Google
Establish layered
audience framework,
leveraging in-platform
AI learnings
Leverage first party data for
smarter bid strategies
Conversion & Est. Value
User ID
Ad Platform Reporting
Bid Strategies
Audiences
CRM
Use first-party
data to avoid
targeting existing
customers
Strategic use of first-party data - New
customers are an opportunity for growth
Accounting for new customer acquisition
Establish CLV’s role
in your
performance
marketing
Strategic use of first-party data - New
customers are an opportunity for growth
Accounting for new customer acquisition
Test Google Ads
new customer
acquisition bidding
Strategic use of first-party data - New
customers are an opportunity for growth
Accounting for new customer acquisition
To summarise
What’s the challenge?
Advertise only
what needs to
be advertised,
when it needs
to be
advertised
Be more
strategic with
your ad spend
to maximise
return
Understand
your customer
and their
longer term
value to your
business
NOTTINGHAM
Fothergill House, 16 King Street
Nottingham, NG1 2AS
01158 242 212 | hello@impression.co.uk
Thank you
LONDON
Runway East Borough Market,
20 St Thomas Street, London, SE1 9RS
0207 112 8148 | hello@impression.co.uk

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PPC in a Cost of Living Crisis - BrightonSEO 2023 (3).pdf

  • 2. Greg Holland Paid Media Lead → Joined impression in 2017, and since have led on multiple large-scale Search and Shopping, Display and YouTube accounts. → Industry speaker and moderator at local, national and international PPC conferences, including Brighton SEO → Team Lead in the “Best PPC Team in UK/Europe/World” according to multiple award bodies. gregory.holland@impression.co.uk @GregPPC linkedin.com/in/ greg-holland
  • 3. of marketers are targeting 84% biggest business challenge * revenue growth this year despite 61% of them acknowledging the cost of living crisis will be their source
  • 4. increase in Cost per Lead 19% the previous year * over the last year increase in Cost per Lead source 5% Cost of sales are becoming more expensive
  • 5. What’s the challenge? We don’t want to turn off our marketing. As we know over the Pandemic companies who continued to invest saw themselves in better positions after. So, how do we maintain profitability?
  • 6. Advertise only what needs to be advertised, when it needs to be advertised Be more strategic with your ad spend to maximise return Understand your customer and their longer term value to your business 1 2 3
  • 7. Advertise only what needs to be advertised, when it needs to be advertised 1
  • 8. Advertising only in-stock products to drive more efficient spend Easy to do via Shopping, but how do we do so using Search?
  • 9. Advertising only in-stock products to drive more efficient spend Search Ads 360 Inventory Management Google Ads DSA In-Stock feed campaigns Shopping campaign labels will exclude OOS products automatically ? ?
  • 10. SA360 - Drive Efficiency through Inventory Management Using SA360 to automate SKU bidding 9.4 ROAS 9% of Total Revenue 15 minutes from feed update to live build CASE STUDY: LARGE ELECTRICAL APPLIANCES RETAILER Feed set up Keyword selection Campaign duplication Switch off test Measure Impact
  • 11. In Stock Search Management Inventory Management Inventory management in Search Ads 360 can use data from an inventory feed to generate search campaigns Optional Search Ads 360 Feed ^
  • 12. In Stock Search Management Inventory Management Optional Search Ads 360 Feed ^ Search Ads 360 automatically updates the generated campaigns
  • 13. → Build ad copy with price, stock or description attributes from your inventory feed Model Number Brand Colour In Stock Search Management Inventory Management Stock Level Product Type Price Optional Keyword Template Theme Ad Attributes
  • 14. Model Number Brand Colour In Stock Search Management Inventory Management Stock Level Product Type Price Optional Keyword Template Theme Ad Attributes → Create and remove keywords to match what's available on your site
  • 15. → Drive revenue through long-tail keyword expansion: eg. brand/product/model- specific keywords Model Number Brand Colour In Stock Search Management Inventory Management Stock Level Product Type Price Optional Keyword Template Theme Ad Attributes
  • 16. Model Number Brand Colour In Stock Search Management Inventory Management Stock Level Product Type Price Optional Keyword Template Theme Ad Attributes → Can also be used to manage sitelink extensions, creating bespoke extensions for each campaign
  • 17. Samsung RF23R62E3B1 | Now Only £1,658.00 | Only 4 Left In Stock www.onbuy.com/fridge-freezer/samsung/rf23r62e3b1 Shop The Samsung RF23R62E3B1 Fridge Freezer. Browse Our Selection Of Fridge Freezers To Store All Your Favourite Chilled & Frozen Foods. SA360 Inventory Management Samsung rf23r62e3b1 american fridge freezer Ad In Practice
  • 18. What do you need to recreate this? Ads management set up through Search Ads 360, with Merchant Center linked A shopping feed set to update daily, inc. sale price attribute Search volume for individual SKU names in your inventory
  • 19. Automated Page Feeds Search Campaign Average DSA ROAS Revenue Campaign Performance Google Ads - Drive Efficiency Feed-Based DSA campaigns CASE STUDY: CYCLING RETAILER → Leverage your already available shopping data → Targets only in-stock pages on your website, ensuring no wasted spend → No need for manual builds for longer tail keywords
  • 20. In Stock Search Management Google Ads Page Feed DSAs We can build category-level Page Feed DSAs through utilising the business data functionality within Google Ads
  • 21. In Stock Search Management Google Ads Page Feed DSAs → Overlay the “in-stock” attribute from the shopping feed alongside Custom Labels & product URLs → This campaign will then match search queries to individual products
  • 22. Ensures we are only showing Search ads for products that are in-stock In Stock Search Management Google Ads Page Feed DSAs Category Search Campaigns BENEFITS OF THIS APPROACH
  • 23. Can be built at scale with relatively quick implementation In Stock Search Management Google Ads Page Feed DSAs Category Search Campaigns BENEFITS OF THIS APPROACH
  • 24. Highly focused ad copy & landing page to the users search term In Stock Search Management Google Ads Page Feed DSAs Category Search Campaigns BENEFITS OF THIS APPROACH
  • 25. Tested this method across a range of client accounts with a large amount of SKUs with great results In Stock Search Management Google Ads Page Feed DSAs Category Search Campaigns BENEFITS OF THIS APPROACH
  • 26. What’s a Page Feed? Creating Your Feed
  • 27. What’s A Page Feed? More Nuanced Targeting for DSAs
  • 28. Results → Very specific, long-tail search terms → Each week is typically the search campaign with the highest ROAS Case Study: Local Cycling Shop
  • 29. What do you need to recreate this? A shopping feed with correctly labelled ‘availability’ columns No reliance on supplemental feeds in your account
  • 30. Being more strategic with your ad spend 2
  • 31. Trading off position for visibility, and seeing your CPCs & CPAs fall for no loss in traffic There is an inverse relationship between Impression Share (visibility) and Absolute Top Impression Share (“Position 1”).
  • 32. Trading off position for visibility, and seeing your CPCs & CPAs fall for no loss in traffic Generally, a higher CPC results in higher position but lower visibility
  • 33. Opportunities to be more efficient with existing bidding strategies Iterating upon the current setup will also surface more data-driven insights CPCs in the UK are rising, and it’s limiting the reach of your campaigns. Portfolio bidding strategies (Google Ads) or Real-time bidding (SA360) allow you to set CPC limits.
  • 34. Opportunities to be more efficient with existing bidding strategies Iterating upon the current setup will also surface more data-driven insights
  • 35. Opportunities to be more efficient with existing bidding strategies Setting the right goal can have a bigger difference than a restructure NB: If your campaign is Limited by Budget, you’re doing something wrong.
  • 36. Layering margin and profit into bidding Cost of Goods Sold Metric → Make use of the Cost of Goods Sold metric available in your feed set up → Calculate an ‘actual monetary profit’ by subtracting this from the ‘price’ value. → Depending on your internal analytics capabilities, you can layer in further metrics i.e. ‘Cost Per Van’ → Use custom labels to segment ‘high/medium/low’ profit items, and segment campaigns accordingly 15% CASE STUDY: MARKET LEADING ELECTRICALS RETAILER Client reported margin uplift of 15% as a result.
  • 37. Using Performance Max to our advantage Funneling spend strategically Splitting out campaigns by KPI Example campaign structures Bidding to Profit High Margin Medium Margin Low Margin Low ROAS target Med ROAS target High ROAS target All Performance Max Goals-based Visibility High performers Brand No ROAS target/eCPC Med ROAS target Very high ROAS target Standard & PMax Mix
  • 38. Geo-targeted incrementality testing Switching off brand keywords Location groups toppstiles.co.uk Keyword selection Campaign duplication Switch off test Measure Impact Resulted in keeping the brand term on as we ascertained the value in it CASE STUDY: TOPPS TILES
  • 39. Finding the efficacy of bidding on Brand using incrementality testing Test saving budget on Branded bidding
  • 41. Strategic use of first-party data - increasing value from existing customers How could 1st party data do more for you? Revamp first-party audience targeting within Google Establish layered audience framework, leveraging in-platform AI learnings
  • 42. Leverage first party data for smarter bid strategies Conversion & Est. Value User ID Ad Platform Reporting Bid Strategies Audiences CRM
  • 43. Use first-party data to avoid targeting existing customers Strategic use of first-party data - New customers are an opportunity for growth Accounting for new customer acquisition
  • 44. Establish CLV’s role in your performance marketing Strategic use of first-party data - New customers are an opportunity for growth Accounting for new customer acquisition
  • 45. Test Google Ads new customer acquisition bidding Strategic use of first-party data - New customers are an opportunity for growth Accounting for new customer acquisition
  • 47. What’s the challenge? Advertise only what needs to be advertised, when it needs to be advertised Be more strategic with your ad spend to maximise return Understand your customer and their longer term value to your business
  • 48. NOTTINGHAM Fothergill House, 16 King Street Nottingham, NG1 2AS 01158 242 212 | hello@impression.co.uk Thank you LONDON Runway East Borough Market, 20 St Thomas Street, London, SE1 9RS 0207 112 8148 | hello@impression.co.uk