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1Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Brought To You By
&
Testing & QA Transformation Trends -
Capgemini’s 2015 World Quality Report
Renu Rajani,
VP, Capgemini India
2015-16
World Quality Report 2015
October 2015
3Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Contents
World Quality Report 2015-16
About the Report
Key Research Findings
4Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015
Section 1: World Quality Report 2015-16
5Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
World Quality Report 2015-16 (7th Edition)
 The 80 page report + 10 country pullouts (translations for
Germany, France, China)
 6 main chapters covered in this edition:
• Digital Transformation
• QA and Testing Budgets Outperform
• Security Testing is the Top IT Strategy Priority
• Agile Testing Maturing to the Enterprise
• Industrialization Becoming More Advanced
• Test Environments and Test Data Management
 Mark Buenen & Ajay Walgude (co-authors) & 50+ other
Capgemini and Sogeti Testing SMEs, Region/Country Leads,
Sector and TLI SMEs, as well as SMEs from HP
 Sector analysis (included in the main report) + country pull-
outs:
• Industries: CPRD; E&U; FS; Govt. & Public Sector; TME, High
Tech, Automotive, Healthcare & LifeSciences (new)
• Geographic analysis: ANZ; China; France; Germany; Benelux;
North America; Nordics; UK, Eastern Europe, Middle East (new)
6Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
About the Research Study
Company size: 1,000 –
4,999, 5,000 – 10,000
and 10,000+
Controlled mix of CIOs,
IT Directors, VP
Applications/QA, Testing
Manager and CDO/CMO
See next slide for
detailed splits
1560 interviews
CATI 25% (390)
CAWI 75% (1170) Global study
April – June 2015
All interviews
conducted abided by
the rules and
regulations set by the
MRS
How
When
Where
Who
What
Study details
7Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Detailed Split of Research Surveys by Region/Sector/Profile
8Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015
Section 2: Key Research Findings
9Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Executive management objectives with QA & Testing
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Top 5 technical challenges in Application development
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Top 5 business challenges for Application development
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Top 5 most important aspects of your IT strategy
Digital Transformation
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Percentage of Organizations with a dedicated Chief Digital Officer
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
QA and Testing budget split for new developments
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Challenges for Testing Customer Experience in Multi-channel solutions
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Focus areas for testing mobile applications
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Greatest challenge in testing mobile and multi channel (Mobile, Social,
Traditional) applications
QA and Testing budgets outperform
predictions
20Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Budget allocation as percentage of IT spend
21Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
QA & Test budget versus Digital Maturity
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Split of QA and Test Budget
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Focus areas for IT Strategy
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World Quality Report 2015-16 | Sep 2015
Security Testing is the Top IT Strategy
Priority
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Commonly performed security testing activities
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Type of security testing team
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
In what stage of Application Lifecycle is security testing undertaken?
Agile Testing Maturing to the Enterprise
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Approaches to testing in agile in your organization
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Challenges faced in applying testing to agile development
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Implementation of various DevOps practices
Industrialization Becoming More
Advanced
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Standardized/industrialized Testing Center of Excellence (TCOE)
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Plan to create Standardized / Industralised TCOE
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Important Elements in the setup of TCOE
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Roles in Agile TCoE
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Percentage of automated test cases within the organization
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Test Automation Benefits
39Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Test Automation challenges
Test Environments and Test Data
Management
41Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Allocation of Testing Budget
42Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Test Environment types
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Percentage of testing performed in a Cloud-based test environment
44Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Challenges with Test Environment Provisioning
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Test Data Generation techniques
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World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Challenges in managing test data
47Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved
World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering
Summary of Findings & Recommendations
Re-focus QA &Testing on Customer Experience and Business Assurance
Transform traditional TCoE to Agile & DevOps
Industrialize Security Testing
Use Predictive Analysis to prioritize testing activities
Continue to grow Test Automation
Build Virtualization and Cloud Testing Platform capabilities
Expand skill sets of QA & Test teams
www.capgemini.com/testing
www.sogeti.com/testing
www.hp.com
The information contained in this presentation is proprietary and confidential.
Copyright ©2015 Capgemini, Sogeti, and HP. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.
About HP
HP is a technology company that operates in more than 170 countries around
the world. We explore how technology and services can help people and
companies address their problems and challenges, and realize their
possibilities, aspirations and dreams. We apply new thinking and ideas to
create more simple, valuable and trusted experiences with technology,
continuously improving the way our customers live and work.
No other company offers as complete a technology product portfolio as HP.
We provide infrastructure and business offerings that span from handheld
devices to some of the world’s most powerful supercomputer installations.
About Capgemini and Sogeti
With almost 180,000 people in over 40 countries, we are one of the world’s foremost providers of
consulting, technology and outsourcing services. The Capgemini Group reported 2014 global
revenues of EUR 10.573 billion. A multicultural organization through and through, we’ve
developed our own way of working via the Collaborative Business Experience™ and Rightshore®,
our worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in Application,
Infrastructure and Engineering Services. Sogeti brings together more than 20,000 professionals in
15 countries and has a strong local presence in over 100 locations in Europe, USA and India.
Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.
Together Capgemini and Sogeti have developed innovative, business-driven quality assurance
(QA) and Testing services, combining best-in-class testing methodologies (TMap® and TPI®) to
help organizations achieve their testing and QA goals. The Capgemini Group has created one of
the largest dedicated testing practices in the world, with over 17200 test professionals.
Confidential | Copyright © Agile Testing Alliance Global Gathering
Thank You!
atagg@agiletestingalliance.org
@AgileTA
https://www.facebook.com/AgileTestingAlliance
contact@unicomlearning.com
@UNICOMLearning
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Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

  • 1. 1Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Brought To You By & Testing & QA Transformation Trends - Capgemini’s 2015 World Quality Report Renu Rajani, VP, Capgemini India
  • 2. 2015-16 World Quality Report 2015 October 2015
  • 3. 3Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Contents World Quality Report 2015-16 About the Report Key Research Findings
  • 4. 4Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Section 1: World Quality Report 2015-16
  • 5. 5Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering World Quality Report 2015-16 (7th Edition)  The 80 page report + 10 country pullouts (translations for Germany, France, China)  6 main chapters covered in this edition: • Digital Transformation • QA and Testing Budgets Outperform • Security Testing is the Top IT Strategy Priority • Agile Testing Maturing to the Enterprise • Industrialization Becoming More Advanced • Test Environments and Test Data Management  Mark Buenen & Ajay Walgude (co-authors) & 50+ other Capgemini and Sogeti Testing SMEs, Region/Country Leads, Sector and TLI SMEs, as well as SMEs from HP  Sector analysis (included in the main report) + country pull- outs: • Industries: CPRD; E&U; FS; Govt. & Public Sector; TME, High Tech, Automotive, Healthcare & LifeSciences (new) • Geographic analysis: ANZ; China; France; Germany; Benelux; North America; Nordics; UK, Eastern Europe, Middle East (new)
  • 6. 6Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering About the Research Study Company size: 1,000 – 4,999, 5,000 – 10,000 and 10,000+ Controlled mix of CIOs, IT Directors, VP Applications/QA, Testing Manager and CDO/CMO See next slide for detailed splits 1560 interviews CATI 25% (390) CAWI 75% (1170) Global study April – June 2015 All interviews conducted abided by the rules and regulations set by the MRS How When Where Who What Study details
  • 7. 7Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Detailed Split of Research Surveys by Region/Sector/Profile
  • 8. 8Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Section 2: Key Research Findings
  • 9. 9Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Executive management objectives with QA & Testing
  • 10. 10Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Top 5 technical challenges in Application development
  • 11. 11Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Top 5 business challenges for Application development
  • 12. 12Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Top 5 most important aspects of your IT strategy
  • 14. 14Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Percentage of Organizations with a dedicated Chief Digital Officer
  • 15. 15Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering QA and Testing budget split for new developments
  • 16. 16Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Challenges for Testing Customer Experience in Multi-channel solutions
  • 17. 17Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Focus areas for testing mobile applications
  • 18. 18Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Greatest challenge in testing mobile and multi channel (Mobile, Social, Traditional) applications
  • 19. QA and Testing budgets outperform predictions
  • 20. 20Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Budget allocation as percentage of IT spend
  • 21. 21Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering QA & Test budget versus Digital Maturity
  • 22. 22Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Split of QA and Test Budget
  • 23. 23Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Focus areas for IT Strategy
  • 24. 24Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Security Testing is the Top IT Strategy Priority
  • 25. 25Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Commonly performed security testing activities
  • 26. 26Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Type of security testing team
  • 27. 27Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering In what stage of Application Lifecycle is security testing undertaken?
  • 28. Agile Testing Maturing to the Enterprise
  • 29. 29Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Approaches to testing in agile in your organization
  • 30. 30Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Challenges faced in applying testing to agile development
  • 31. 31Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Implementation of various DevOps practices
  • 33. 33Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Standardized/industrialized Testing Center of Excellence (TCOE)
  • 34. 34Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Plan to create Standardized / Industralised TCOE
  • 35. 35Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Important Elements in the setup of TCOE
  • 36. 36Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Roles in Agile TCoE
  • 37. 37Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Percentage of automated test cases within the organization
  • 38. 38Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Test Automation Benefits
  • 39. 39Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Test Automation challenges
  • 40. Test Environments and Test Data Management
  • 41. 41Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Allocation of Testing Budget
  • 42. 42Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Test Environment types
  • 43. 43Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Percentage of testing performed in a Cloud-based test environment
  • 44. 44Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Challenges with Test Environment Provisioning
  • 45. 45Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Test Data Generation techniques
  • 46. 46Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Challenges in managing test data
  • 47. 47Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Summary of Findings & Recommendations Re-focus QA &Testing on Customer Experience and Business Assurance Transform traditional TCoE to Agile & DevOps Industrialize Security Testing Use Predictive Analysis to prioritize testing activities Continue to grow Test Automation Build Virtualization and Cloud Testing Platform capabilities Expand skill sets of QA & Test teams
  • 48. www.capgemini.com/testing www.sogeti.com/testing www.hp.com The information contained in this presentation is proprietary and confidential. Copyright ©2015 Capgemini, Sogeti, and HP. All rights reserved. Rightshore® is a trademark belonging to Capgemini. No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini. About HP HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work. No other company offers as complete a technology product portfolio as HP. We provide infrastructure and business offerings that span from handheld devices to some of the world’s most powerful supercomputer installations. About Capgemini and Sogeti With almost 180,000 people in over 40 countries, we are one of the world’s foremost providers of consulting, technology and outsourcing services. The Capgemini Group reported 2014 global revenues of EUR 10.573 billion. A multicultural organization through and through, we’ve developed our own way of working via the Collaborative Business Experience™ and Rightshore®, our worldwide delivery model. Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange. Together Capgemini and Sogeti have developed innovative, business-driven quality assurance (QA) and Testing services, combining best-in-class testing methodologies (TMap® and TPI®) to help organizations achieve their testing and QA goals. The Capgemini Group has created one of the largest dedicated testing practices in the world, with over 17200 test professionals.
  • 49. Confidential | Copyright © Agile Testing Alliance Global Gathering Thank You! atagg@agiletestingalliance.org @AgileTA https://www.facebook.com/AgileTestingAlliance contact@unicomlearning.com @UNICOMLearning https://www.facebook.com/joinunicom