Emerging Trends in Testing - Conclusions from the 2013-2014 World Quality Report

Welcome to the 2013
www.eurostarconferences.com
@esconfs #esconfs
@qacooper
This webinar is presented by Makarand Teje, Capgemini &
Michael Cooper, HP Software and they will discuss:
‘Emerging Trends in Testing - Conclusions from
the 2013-2014 World Quality Report’
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2013-14
Highlights from
World Quality Report 2013-14
Fifth Edition

3Copyright © 2013 Capgemini and Sogeti. All Rights Reserved
World Quality Report 2013-14 | September 2013
Makarand (Mak)Teje
Senior Vice President
Applications North America
Capgemini
Co-author of the World Quality Report 2013-14
Speakers
Michael W Cooper
Worldwide Sr. Product Marketing Manager
& Software Quality and Testing Evangelist
HP Software

Agenda
About the World Quality Report 2013-14
Highlights from Key Findings
Research Highlights
Recommendations

 This year’s report is the fifth edition. WQR first published
in 2009.
 Recognized as industry’s largest research study and most
comprehensive source of market analysis and
commentary on the state of enterprise application quality
and testing practices.
* Quality Ratings of Thought Leadership for H1 2012, White Space

World Quality Report 2013-14: Interviews by Region
 WQR based on
1,500 telephone
interviews across 25
countries.
 Each structured
interview lasts 35-40
minutes
 Interviewees asked
up to 42 multiple
choice questions
depending on job
function
 In WQR report, data
combined with
quotes / open ended
responses from 20
in-depth interviews

World Quality Report 2013-14: Interviews by Job Title
 Sample: companies and other
organizations with more than
1,000 employees.
 34% of interviews were
conducted with CIOs, 26% with
IT directors
 Survey sample size and
composition designed to be
similar to last year’s survey to
allow for data trending
By sector: Banking & FS 26.4%; Public sector 18.3%; TME 17.1%

Key Findings

World Quality Report 2013-14: Key Findings
• The QA function is adapting to business demands by
streamlining and centralizing its structure, to achieve
efficiency and cost optimization
• A higher proportion of overall IT budget is being invested in
testing and focused on transformation projects
• Testing’s late engagement in the application delivery lifecycle
and its reliance on basic IT metrics is possibly applying a
negative brake on this increasing maturity
• Mobile testing has increased in importance as a key
discipline within the function, but lacks specialized methods,
expertise and environment

World Quality Report 2013-14: Key Findings
• Cloud adoption and cloud-based testing has slowed as
organizations continue to manage concerns regarding data
security and performance
• Significant investment in Test Environments may also be
undermined by a lack of specialist expertise
• Agile development is now widely adopted but still gives rise
to problems for testing, particularly in relation to specific
methodologies and expertise

QA Budgets: Continued Growth, Shifting Priorities
QA budgets are still largely spent in infrastructure
DATA POINT: The average spending on QA as a percentage of
the total IT budget has grown from 18% in 2012 to 23% in 2013.
Testing is forecast to reach 28% of IT budgets in 2015.

QA Budgets: Continued Growth, Shifting Priorities
Proportion of Testing budgets allocated to transformational
projects grew to 46% up from 41% last year. Testing of existing
applications can be performed more efficiently and at lower costs
using automation tools and reusable assets

Transforming the Testing Organization
DATA POINT: Compared to only 4% of operational TCOEs in
2011 and 6% in 2012, this year’s research data shows rapid
growth in fully operational inhouse TCoEs to 19%

Transforming the Testing Organization
QA organizations are still mostly capturing IT based, reactive
performance metrics with Number of Defects Found being tracked by
73% of the organizations surveyed.

Mobile Testing: A Shift from Tools to Methods
Organizations across all sectors show
considerable increase in mobile test
ing
DATA POINT: Organizations across all sectors show considerable
increase in mobile testing. More than half of all organizations
interviewed (55%) have now test mobile applications compared to
an industry average of 31% in last year’s research.

Testing in the Agile Development Environment
DATA POINT: 64% of executives cite a lack of an adequate agile testing
approach as a major concern. 49% cite difficulties in identifying where to
focus their testing. 39% don’t have right tools to create reusable test sets.

Test Infrastructure and Data Management: Building
Environments to Ensure Quality
DATA POINT: 53% of organizations state having to maintain multiple test
environments as a significant challenge. 45% cite lack of clarity on efficient
usage of configurations as a hurdle in provisioning test environments

Recommendations

World Quality Report 2013-14: Recommendations
• Improve reporting of business-oriented metrics to
demonstrate the value of QA
• Innovate and optimize QA operations for return on
investment
• Establish a specialized function for mobile testing
• Make greater use of the Cloud for testing
• Establish test environment and test data management
practices
• Integrate testing into agile projects

Thanks for listening!
@esconfs
#esconfs @qacooper
Go to
www.worldqualityreport.com or
www.hp.com/go/capgemini
for more information

www.capgemini.comwww.capgemini.com/testing
www.sogeti.com/testing
www.hp.com
The information contained in this presentation is proprietary. It is for internal and intermediary use only.
Copyright ©2013 Capgemini and Sogeti. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.
About HP
HP creates new possibilities for technology to have a meaningful impact on
people, businesses, governments and society. The world’s largest
technology company, HP brings together a portfolio that spans printing,
personal computing, software, services and IT infrastructure to solve
customer problems.
More information about HP (NYSE: HPQ) is available at
http://www.hp.com.
About Capgemini and Sogeti
With more than 125,000 people in 44 countries, Capgemini is one of the world’s foremost providers of
consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3
billion. Together with its clients, Capgemini creates and delivers business and technology solutions that
fit needs and drive the results they want. A deeply multicultural organization, Capgemini has developed
its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its
worldwide delivery model.
Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., providing local professional services,
specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti
offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security. Sogeti
brings together more than 20,000 professionals in 15 countries and is present in over 100 locations.
The Capgemini Group has created one of the largest dedicated testing practices in the world, with over
11,000 test professionals and a further 14,500 application specialists, notably through a common center
of excellence with testing specialists developed in India. Together Capgemini and Sogeti have developed
innovative, business-driven quality assurance (QA) and testing services, combining best-in-breed testing
methodologies (TMap® and TPI®) to help organizations achieve their testing and QA goals.
TMap®, TMap, NEXT®, TPI® and TPI NEXT® are registered trademarks of Sogeti, part of the Capgemini
Group

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