The UK-based Client operates the gas distribution network of the National Transmission System in the Wales and SW England regions of the United Kingdom. It involves connecting with new customers, maintaining and replacing pipework and associated assets, and responding to gas emergencies. They transport gas to 2.5 million consumers (7 million people) across a geography covering 1/6th of the UK.

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The UK-based Client operates the gas distribution network of the National Transmission
System in the Wales and SW England regions of the United Kingdom. It involves connecting
with new customers, maintaining and replacing pipework and associated assets, and
responding to gas emergencies. They transport gas to 2.5 million consumers (7 million
people) across a geography covering 1/6th of the UK.
About the Client
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CASE STUDY
Test Advisory Helps Leading
Gas Distributor to Reduce Defect Flow
to Production & Improve Test Coverage
CCS-UK003-1215

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Key Requirement
The Client required QA support for the Business Intelligence (BI) Dashboard and Migration Projects.
Applications/Devices to Test
SAP and Qlikview
Planned and estimated test efforts
Setup and led test workshops with required
stakeholders
Intelligently assessed the test coverage
needed and defined optimal test plans
Maintained and improved the program Test
Management for BI and Migration projects
Created, maintained, and supported the
execution of test plans, test cases, and
potential support in test execution
Test coverage in weekly cycles for User Acceptance Testing (UAT) and Business Operational Acceptance
Testing (BOAT)
Users availability for UAT and BOAT
Defects flow to production
Test Usability of BI Dashboard on desktop and tablets
Ensure complete test coverage for multiple sprints in same test cycle
Run parallel sprints for System Integration, UAT, and BOAT
Interact with stakeholders in multiple locations
Key Business Challenges
Types of Testing
Test Management
Functional Testing
Testing Tools
Qualify
Solutions Provided
Look and feel defects were drastically
reduced in UAT and BOAT by following the
best practices of writing detailed Test scripts
for SIT

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Improved test coverage by implementing detailed test conditions for each testing phase.
Increased business users flexibility by introducing robust test cases.
Effective usage of test management tool (Qualify) for all phases of testing.
Good working relation with business users and developers led to rapid defect fixes and
execution of retest.
Creation of bulk test data (Quotations and Work order) prior to the start of UAT phase
helps users to complete their testing on time.
Reduced defect flow to production by implementing robust testing process and checkpoints.
Key Benefits

4. Cigniti Technologies Limited (BSE: 534758, www.cigniti.com), Global Leaders in Independent Software Testing (IST) Services, is
headquartered at Hyderabad, India. Cigniti’s 1800+ career testers are spread across US, UK, India, Australia, and Canada. Cigniti
is the world’s first IST Services Company to be appraised at CMMI-SVC v1.3, Maturity Level 5, and is also ISO 9001:2008 & ISO
27001:2013 certified. Cigniti’s test offerings include Quality Engineering, Advisory & Transformation, Next Generation Testing,
and Core Testing. Over the last decade, Cigniti has helped Enterprises and ISVs build quality software while improving
time-to-market and reducing cost of quality. Cigniti has translated its R&D into SMART Tools™ that accelerate testing and help
improve the quality of services delivered to clients. Cigniti has India's first of its kind Robotics Test Lab, a Mobile Cloud Test Lab
with HP & Experitest, a Cloud-enabled Performance Test Lab, and an IoT & Smart Meter Lab. Gartner has positioned Cigniti as a
Challenger in its Magic Quadrant for Application Testing Services Worldwide, 2015. Forrester cites Cigniti among the 9 services
firms and systems integrators working to enable Quality at Speed. NelsonHall ranks Cigniti Technologies as a Leader in Software
Testing NEAT Charts. Everest Group recognizes Cigniti as a Major Contender with a “Best in Class” rating for Buyer satisfaction in
the PEAK Matrix™ for Independent Testing Services, while Forbes recognizes Cigniti as Asia’s 200 best under-billion companies.
Cigniti has been awarded a place on the Crown Commercial Service latest G-Cloud 6 framework for providing Lot 4: Specialist
Cloud Services that will provide public sector enterprises better access to Cigniti's expertise. Cigniti is also a recipient of the
prestigious Frost and Sullivan Customer Value Leadership Award for Global Automated Software Testing Services category
consecutively in 2014 and 2015. Cigniti’s CSR initiative, Project Cignificance, aims to impact 1 million+ lives through education as
an enabler.
About Cigniti
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Global Leaders in Independent Software Testing Services
US
Cigniti Inc.
433 E Las Colinas Blvd,
Suite 1300,
Irving, TX 75039
972.756.0622
India
Cigniti Technologies Ltd.
6th Floor, ORION Block, “The V” (Ascendas)
Plot #17 Software Units Layout
Madhapur, Hyderabad-500081
040-4038 2255
040-3070 2255
Australia
Cigniti Technologies (Australia) Pty Ltd
Sydney
Level 13, 135 King Street
Sydney, NSW 2000
+61 2 8973 7579
Canberra
Tower A, Level 5, 7 London Circuit
Canberra, ACT, 2601
+61 2 6169 4145
UK
Cigniti Technologies (UK) Limited
9 Devonshire Square
London
EC2M 4YF
+44 (0)20 36911385
Canada
Cigniti Inc
2425 Matheson Boulevard East,
7th floor, Suite 731
Mississauga, Ontario
L4W 5K4
647.951.5943
Melbourne
Level 28, 303 Collins Street
Melbourne, VIC 3000
+61 3 9678 9111
For Other Information
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