Ashraf Ali Gomaa is seeking a new position and has over 15 years of experience in sales, customer service, and event planning. He holds a degree from Cairo University and is proficient in English, Arabic, Microsoft Office, and general computer skills. His career includes positions in medical sales, customer service, call center management, real estate, and event planning. He has a proven track record of achieving sales targets and providing excellent customer service.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service provided. I have assisted all types of customers in all types of settings. I realized that acquiring and maintaining loyal repeat business as well as spreading the word of such business through these loyal patrons is of the utmost importance in every company.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service provided. I have assisted all types of customers in all types of settings. I realized that acquiring and maintaining loyal repeat business as well as spreading the word of such business through these loyal patrons is of the utmost importance in every company.
The pain of choices, interview about materiality in P+ (Dutch with English su...MarjoleinBaghuis
Dutch sustainability magazine P Plus interviewed Marjolein Baghuis about transparency and materiality. An English summary is available via http://changeincontext.com/wp/2016/09/materiality-the-pain-of-choices/.
The pain of choices, interview about materiality in P+ (Dutch with English su...MarjoleinBaghuis
Dutch sustainability magazine P Plus interviewed Marjolein Baghuis about transparency and materiality. An English summary is available via http://changeincontext.com/wp/2016/09/materiality-the-pain-of-choices/.
i am looking for a sales director Multinational companies,banks,real etstae developer,hotel industry 5*,banking,food and beverage industry.
please dont waste your time and my time if it doesnot match the position and i am looking for reasonable salary per month with all benefits
1. Ashraf Ali Gomaa
Sharjah
+971555758578(Cellular)
ashraf_hamza1@hotmail.com
Objective
Education
Work Experience
- Employer/Current
Position
- Duties
- Employer
- Duties
Seeking to join international organization that offers motivating work
conditions, toobtain an appreciated position with full implementation of
accomplished experience and education which will help me to utilize
acquired skills, educate and increase my ability to promote organizational
excellence.
Faculty of Mass Communication, Radio and T.V Dept, CairoUniversity.
Area territory MangerOrthopedic (Microport) Ab Care
generaltrading in Dubai, (From 2015 till present)
- Launching Microport products (Total Knee, bipolar, Total
hip arthoplasty.
- Developed and achieved annual sales targets (territory-
wise) for most of the promoted products.
- Attending and Scrubbing in joint replacement Operations
for technical support
- Responsible for sales and business development, new
market Identification and penetration.
- Attending different conferences and symposiums along
with workshops in UAE
- Making presentations to doctors, practice staff and nurses
for our surgeries equipment,
- Preparing tenders and quotations, preparing seminars and
participates in events.
Product Specialist Orthopedic (Zimmer) SurgitechMedical
Supplies, Dubai (From 2013 till 2014)
- Developed and achieved annual sales targets (territory-
wise) for most of the promoted products.
- Responsible for sales and business development, new
market Identification and penetration.
- Attending and Scrubbing in joint replacement Operations
for technical support
- Making presentations to doctors, practice staff and nurses
for our surgeries equipment,
2. - Employer.
- Duties
- Employer.
- Duties:
- Employer.
- Duties
- Employer.
- Duties:
- Managing budgets (for catering, outside speakers,
conferences, hospitality, etc.)
SurgiTech, ForMedicalSupplies, Event Planner.
And CEO Office Manager.
( Event Planner – Cairo Branch )
Responsible for Negotiations of space contracts and book event
space, arrange food and beverage, order supplies and audiovisual
equipment, make travel arrangements, order event signs, and
ensure appropriate décor.
Conduct research, make site visits, and find resources to help staff
make decisions about event possibilities.
Propose new ideas to improve the event planning and
implementation process.
Prepare nametags, materials, notebooks, packages, gift bags,
registration lists, seating cards, etc.
Close out all events as required.
Oxford English Academy,Sales Manager
From (February 2008 – February2009)
Develop a sales strategy to achieve organizational sales goals and
revenues.
set individual sales targets with sales team
Liaise with other company functions to ensure achievement of
sales objectives.
Evaluate performance of sales staff.
Develop promotional ideas and material.
Co-ordinate sales action plans for individual salespeople.
RealEstate AssociateatA S A P Co.), Seniorsales
agent
From (December 2006-januray 2008)
Identifying clients' needs and assisting them in realization of their
desires at honest advice.
Achieving sales targets.
Identification of business opportunities, probing market status as
related to real estate concerns.
MobiNil, CUSTOMER SERVICE. Egypt
From(January 2004-2006)
Deal directly with customers either by telephone, or face to face.
Obtain and evaluate all relevant information to handle inquiries
and complaints Responsible
Record details of inquiries, comments and complaints
Record details of actions taken
Manage administration
follow up on customer interactions
3. - Employer:
- Duties:
Language Skills
Computer Skills:
PersonalData
References
Americana Company, Call Center Supervisor,
Kuwait.
From( Sep 1999- August 2003 )
Manage and direct the daily activities of call center agents and
telephone operators perfectly.
Manage functions concerned to Call Center environment and
review the operations of the agents as well.
Works as an information source to answer operator questions,
assigning tasks, following up and giving instructions as needed..
Follow up and resolve customer complaints and questions
perfectly.
- Perform the basic duties such as preparing and directing
schedules, monitoring attendance of operators, scheduling breaks
and shifts as necessary.
-
English: Talking, writing and comprehension. Very good.
Arabic: Mother tongue
Use and application of word and power point.
General Computer skills like Windows Setup.
Very Good Internet skills.
Excellent Typing Skills.
Marital status: married
Date of birth : 4 / 8 / 1976
Nationality : Egyptian
Referencesand Letters of recommendation furnished upon request