Carolyn Appleton presented at the Nonprofit Technology Conference on using social media for major gift fundraising. She argued that social media can be used to [1] engage supporters, introduce the mission, and solicit smaller gifts to start the relationship, [2] research and educate prospective major donors over time through detailed online content, and [3] identify potential major donors to subsequently approach through traditional means like meetings and proposals to secure larger gifts. Effective major gift fundraising still requires in-depth discussion and relationship building, but social media has a role in the process to begin cultivating donors.

1. http://www.fundraisingsuccessmag.com/article/major-gift-fundraising-social-media/1
FundRaising Success
NTC Roundup: Major Gift Fundraising and Social Media
By Margaret Battistelli April 20, 2010
If I asked a group of major-gifts fundraisers to tell me the first “opposite” words that come to mind when I say
“major gifts,” chances are many of their responses would be some variation of “social networks.”
The fast pace and apparent shallowness of sites such as Facebook, YouTube and Twitter, as well as blogs and
other online communities, seem to be the antithesis of what major-donor fundraising is all about.
Not so, according to fundraising consultant Carolyn Appleton, who presented her case at the Nonprofit
Technology Conference held in Atlanta earlier this month. In her session, "Major Gift Fundraising and Social
Media," Appleton tackled the old-school perceptions of social media applications, mainly that they:
Provide opportunities only for brief communications.
Do not provide for in-depth discussions.
Focus only on young users.
Generate small, quick donations rather than significant, five-figure-plus commitments.
First off, Appleton debunked the myth of social networks being just for young people, explaining that
Facebook’s largest user group is ages 35 to 54 and that the site’s 55-plus population is growing at lightning
speed. These still aren’t exactly your major-donor prospects, but they're getting close.
She also reminded that many major gifts come from corporations and foundations, whose representatives
encompass a wide age range.
Appleton advised using social media to engage supporters, introduce them to your mission, solicit smaller gifts
and get them involved with your organization. But it's also a good place to start the more in-depth engagement
vital to major-gift solicitations, which traditionally have been built on long-term, carefully cultivated relationships
with donors.
“Start the major-gift process by securing a small donation via social media; then use social media to research,
educate and cultivate prospective contributors over time, leading to a significant ask,” she said.
For example, organizations can post detailed documents and slide presentations that enhance donor
understanding of mission and need to sites such as drop.io, Google Docs, Scribd, SlideShare and others.
A well-planned and –coordinated social-media e-campaign can set the stage for major gifts by identifying
prospects with the affinity and ability to give larger gifts, and allows you to cultivate and educate them via the
medium that brought them to your organization in the first place.
Then, Appleton said, “reel them in.”
“Once you have their attention,” she explained, “approach prospective donors in traditional ways — private
meetings, case statements, grant proposals, etc. — and secure major gifts."
Finally, Appleton advised, “think smart.”
Fundraising is evolving and becoming increasingly multichannel, she said, and social media must be a part of
every fundraiser’s toolbox. But as with every “next big thing” that comes down the pike, fundraisers have to
incorporate it into their overall strategy, not pin all their hopes on it to the point of ignoring the basics of what
makes fundraising work.
“Don’t forget,” she concluded, “that effective major-gift fundraising involves in-depth discussion and in-person
relationship building.”
Click here for more information about Appleton’s session and to view her slideshow, and here for more on
NTC.
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