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A Brief Introduction
to Online Organizing
by
Garlin Gilchrist II
Organizing As We *Knew* It
 Paper and pen
 Phones and spreadsheets
 Reliance on press to generate energy and attention
 Lost files, MIA volunteers, drive-by data collection
 “Internet team” was stuck in a basement fixing printers
Big Changes in 2004
 Political campaigns (i.e. Dean and
Kerry) and large nonprofits (i.e.
MoveOn, Greenpeace, etc.) made
better use of the web
 General public more aware of the
internet (online shopping, online
banking, etc.)
Even Bigger Changes in 2008
 Millions of dollars from
small-dollar donors
 Creativity in fundraising,
mobile outreach, and
communications
 Integration of online
organizing into every
corner of a campaign
What Does it Cost to
Not Participate?
 Who could you be
engaging?
 Who are you
currently missing?
Online Organizing...Now
 Integrated into all corners
 Complements and improves:
☐ Fundraising
☐ Communications
☐ Voter contact
☐ Field plans
☐ Volunteer programs/capacity
 Must still have an offline connection
Organizing Fundraising
Web Presence
Communications
Message
or Video
Credit: Larry Huynh, Blackrock Associates
Old Media Ecosystem
Message
or Video
• Email supporters
• Blog outreach
• Live-blogging
• Online Google ads
• Social networking
Credit: Larry Huynh, Blackrock Associates
New Media Ecosystem
Message
or Video
• Email supporters
• Blog outreach
• Live-blogging
• Online Google ads
• Social networking
Viral
Allies email
their own
supporters
Blogs build
more buzz &
deepen story
Media
increases
coverage
Credit: Larry Huynh, Blackrock Associates
Results of New Media Ecosystem
Why do people respond to the web?
 Story
 Timeliness
 Sense of urgency
 Connect with others
 Meaningful action
Website Basics
 Clean and clear design
 Guide users
 Up-to-date, dynamic content
 Highlight stories on site
 Emphasize user experience
 Put organization’s emphasis front and center
 Test, test, test
Your Campaign site MUST have:
 Email signup form
 Big red donate button
 Contact form
 Bio
 News & Events
 Issue/policy statements
 Press page
Email Basics
 Make sure you have something to say
 Keep an email calendar
 Invest in a blast email tool
 Create an inviting landing page for email visitors
 Peer-to-peer viral tools
 Focus on organic email list growth
 Test, test, test
Online Fundraising Basics
 Same principles as offline fundraising
 Be creative
 Make it simple
 Be consistent with messaging
 Be ready
 Be secure
Organizational Culture
 New media ecosystem means a new
organizational ecosystem
 New organizing needs collaboration
 IT staff are not online organizing staff
 Be ready to show results – quantitative and
qualitative
So Where Do You Start?
 Map out your current online presence
 Take stock of your goals
 What can you do, vs. what should you do?
 What tools do you need vs. what tools do
you want?
 Think about existing connections – national arm
of your org or local networking opportunities
 Train staff vs. hire consultant?
 If you hired someone, where would that
person fit into your organization?
 Scour job banks for “norms” in salary and
responsibilities
Next Steps
o You are not Barack Obama.
o Most campaigns stop before starting
o Campaigns “go viral”
0.01% of the time
o Be OK with failing
o Find parallels between
traditional organizing and
new organizing
o Success is a slow slog –
there is no silver bullet
Keep in mind before
starting:
What are you going to do tomorrow?
Contact Garlin:
garlin@garlin.org
(425) 244-5423
twitter.com/garlin
New Organizing Institute
www.neworganizing.com

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Online Organizing 101

  • 1. A Brief Introduction to Online Organizing by Garlin Gilchrist II
  • 2. Organizing As We *Knew* It  Paper and pen  Phones and spreadsheets  Reliance on press to generate energy and attention  Lost files, MIA volunteers, drive-by data collection  “Internet team” was stuck in a basement fixing printers
  • 3. Big Changes in 2004  Political campaigns (i.e. Dean and Kerry) and large nonprofits (i.e. MoveOn, Greenpeace, etc.) made better use of the web  General public more aware of the internet (online shopping, online banking, etc.)
  • 4. Even Bigger Changes in 2008  Millions of dollars from small-dollar donors  Creativity in fundraising, mobile outreach, and communications  Integration of online organizing into every corner of a campaign
  • 5. What Does it Cost to Not Participate?  Who could you be engaging?  Who are you currently missing?
  • 6. Online Organizing...Now  Integrated into all corners  Complements and improves: ☐ Fundraising ☐ Communications ☐ Voter contact ☐ Field plans ☐ Volunteer programs/capacity  Must still have an offline connection Organizing Fundraising Web Presence Communications
  • 7. Message or Video Credit: Larry Huynh, Blackrock Associates Old Media Ecosystem
  • 8. Message or Video • Email supporters • Blog outreach • Live-blogging • Online Google ads • Social networking Credit: Larry Huynh, Blackrock Associates New Media Ecosystem
  • 9. Message or Video • Email supporters • Blog outreach • Live-blogging • Online Google ads • Social networking Viral Allies email their own supporters Blogs build more buzz & deepen story Media increases coverage Credit: Larry Huynh, Blackrock Associates Results of New Media Ecosystem
  • 10. Why do people respond to the web?  Story  Timeliness  Sense of urgency  Connect with others  Meaningful action
  • 11.
  • 12. Website Basics  Clean and clear design  Guide users  Up-to-date, dynamic content  Highlight stories on site  Emphasize user experience  Put organization’s emphasis front and center  Test, test, test
  • 13.
  • 14. Your Campaign site MUST have:  Email signup form  Big red donate button  Contact form  Bio  News & Events  Issue/policy statements  Press page
  • 15.
  • 16.
  • 17.
  • 18. Email Basics  Make sure you have something to say  Keep an email calendar  Invest in a blast email tool  Create an inviting landing page for email visitors  Peer-to-peer viral tools  Focus on organic email list growth  Test, test, test
  • 19.
  • 20. Online Fundraising Basics  Same principles as offline fundraising  Be creative  Make it simple  Be consistent with messaging  Be ready  Be secure
  • 21.
  • 22. Organizational Culture  New media ecosystem means a new organizational ecosystem  New organizing needs collaboration  IT staff are not online organizing staff  Be ready to show results – quantitative and qualitative
  • 23. So Where Do You Start?  Map out your current online presence  Take stock of your goals  What can you do, vs. what should you do?  What tools do you need vs. what tools do you want?
  • 24.  Think about existing connections – national arm of your org or local networking opportunities  Train staff vs. hire consultant?  If you hired someone, where would that person fit into your organization?  Scour job banks for “norms” in salary and responsibilities Next Steps
  • 25. o You are not Barack Obama. o Most campaigns stop before starting o Campaigns “go viral” 0.01% of the time o Be OK with failing o Find parallels between traditional organizing and new organizing o Success is a slow slog – there is no silver bullet Keep in mind before starting:
  • 26. What are you going to do tomorrow?