Terry Armstrong is seeking a new position utilizing his skills in administration, computers, clerical work, sales, customer service, and team leading. He has over 20 years of experience in various roles including production, service technician, ranch associate, and installation technician. His education includes an Associate's Degree in Telecommunications and a vocational certificate in Electronics Technology from Lee College.
1. Terry E. Armstrong
terrye.armstrong@hotmail.com
817-444-6390
Objective
My primary objective is to provide my employer the means to fulfill the responsibilities of their department needs through
access to my many skills, talents and abilities. I indeed possess a very strong work ethic that empowers me to deliver
results that have marked me as a high achiever in the positions I have held in the past. I continue to raise the bar on my
achievement levels in all areas of my life inspiring me to set and reach new goals.
Education
Lee College/Baytown, Texas Associates Degree-Telecommunications Computer Technology
Lee College /Baytown, Texas Vocational Certificate-Electronics Electronics Technology
Mr. Warren Davis / Coaching Mentor Professional Development Office Administration, Sales Presentations
Gallup, Inc. Strengthfinders 2.0 Professional Strengths Assessment
Paragon Consulting Inc. Managing For Success Behavioral Style Analysis
Paragon Consulting Inc. TTI Success Insights Values/Interests Evaluation
WorkPlace Motivators
Paragon Consulting Inc. Behavioral Factor Indicator D.I.S.C. Behavioral Assessment
Skill Set Summary
Administration: Managing small business office personnel, schedules and duties,
Computer: MS 2007 Professional, MS Small Business Suite, Vista {Power Point, Access, Word, Excel, and Publisher}
Quicken Quick-Books
Clerical: Answering calls, scheduling appointments filing documents and invoices (electronically, paper copy filing)
Sales: Developing & delivering sales presentations for small business products and services
Team-Lead: Foster & encourage team participation to improve performance in manufacturing and service industries
Customer Service: Answer customer inquiries, up sale to customer needs, resolve customer complaints
2. Employment History
4/2010-10/2010 Carlton Staffing-Kysor Panel Systems Door Cell- Production
• Production Assembly -Assembly Electrical Components for commercial refrigeration units
• Use trade specific tools and equipment
• Verify all measurements to specifications
• Read blueprints to assess materials & dimensions for each electrical component
• Verify blueprint specifications with various department team leaders
• Submit materials requests to update supply inventory
• Perform inventory counts daily
• Submit inventory control cards to adjust inventories
• Participate in team environment to facilitate production performance
• Daily “ tool box” rally
• Communicate promptly all production duties to various department team leaders
8/2008-Present Brant Ferguson -Ferguson Estates Service Technician
• Perform interior/exterior property maintenance
• Painting
• Lawn care
• Light Residential remodeling
• Propose and purchase materials and supplies
• Update job scheduling via telephone and email services
5/2007-5/2009 Freeman Remodeling Service Technician
• Develop spread sheets for job orders, work-flow charts, materials inventory and machine & tool inventory
• Provide daily material & supply inventory
• Provide daily tools & equipment inventory
• Develop and maintain files for customer requests, material dispositions and advertising presentations
• Provide all purchasing receipts to Mr. Mudge
• Develop letters of advertisement
• Operate power tools & equipment: power saws, routers, sprayers, sanders, trade specific hand tools
8/2008 - 2/2009 Spectrum Home Services Service Technician
• Repair/Install electrical wiring, components, and appliances: lights, fans, range tops, wine cabinets
• Repair/Install bathroom & kitchen components: showers, doors/windows, tile floors& enclosures
• Read blueprints, schematics and shop drawings for production and installation processes
5/1997-5/2007 Self-Employed (College Student) Ranch/Livestock Associate
• Maintain cattle herd control - basic cowboy duties: riding herds to assess herd conditions
• Perform disease control management - administer vaccinations & pest control medications
• Operate tractors w/5-point hitch implements: trailers, brush cutters, feeders, sprayers
4/1996-5/1997 AEROTEK Installation Technician
• Trainee - 6 months Telecom Install Tech: Acquired basic telecom equipment installation techniques
Development of fundamental familiarity of telecom installation protocols
• Technician: Install digital and fiber-optic per industry & customer specifications
Performing the installation of telecom communication systems, cabling and superstructure
3. Personal References
Cindy McDowell Kysor Panel Systems 229 Rey Del Mar Weatherford, Texas 817-247-8101
Brant Ferguson Ferguson Estates 8026 Inwood Dallas, Texas 75244 214-505-5236
George (Joe) Mudge Freeman Home Services 13209 Flagstone Dallas, Texas 75240 214-661-0999
Professional References
Cindy Svoboda Carlton Staffing 855 Texas #105 Fort Worth, Texas 76102 817-268-1070
Victor Wilmot Spectrum Home Services Plano, Texas 214-957-9141
Michael Hodges TDCJ/ O.B. Ellis Facility 1697 FM 980 Huntsville, Texas 77343 936-295-5756
Steve Bartlett MARCO Display 3209 Marquita Fort Worth, Texas 76117 817-244-8300
Troy/Barbara Freeman Freeman House Dallas, Texas 75240 214-676-2693
Professional Profiles
Linkedin.com/in/terryarmstrong
Facebook.com/Terry Armstrong