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AREDv2   Applications for Rapid  E-learning Development Presented by  Simon Brown and Jay Mair VeMentoring f2f workshop
AREDv2   Applications for Rapid  E-learning Development flexiblelearning.net.au get into  flexible learning
What is AREDv2? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What can it produce? The models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. Present information about a topic ,[object Object],[object Object],Example
2. Apply control measures  to targets in a scene ,[object Object],Example 1 Example 2
3. Label targets in a scene ,[object Object],Example 1 Example 2
4. Sequence steps in a process ,[object Object],Example 1 Example 2
5. Review knowledge about a topic ,[object Object],Example
6. Create a learning sequence  ,[object Object],Example
7. Decision tree ,[object Object]
Decision Tree flexiblelearning.net.au get into  flexible learning Aim:  To apply active listening techniques to deal with a difficult customer Example
ENDPOINT ENDPOINT ENDPOINT ENDPOINT ENDPOINT ENDPOINT Angry customer customer calms down and explains problem start yelling abuse situation worsens customer still angry supervisor calms customer then asks you what happened – what do you say? customer starts becoming violent too little too late manager hears what happened – not impressed customer apologises – supervisor sends you to training! supervisor not impressed didn’t want to deal with customer till they calmed down  customer gives more detail customer starts to get angry again tell them it’s  not so bad restate what they said in different words acknowledge anger go back and try to deal with customer  tell them you were scared  call supervisor ask what they’d like to happen supervisor deals with it but sends you to training call supervisor relate similar problem you had customer looks at watch – says they’re in a hurry ask what they’d like to happen ask what they’d like to happen they want a replacement ask if they’d like to come back another time customer walks out annoyed ask them to wait while you check with your supervisor tell them they’ll have to write to the manufacturer supervisor says OK – they’ve had problems with these goods before GOOD  ENDPOINT get angry back call supervisor keep ignoring flexiblelearning.net.au go back and try to deal with customer call police/ security ENDPOINT acknowledge anger walk away get angry back
The tip to trying these examples is to plan your activity in a  Word document
1. Present information about a topic Your task ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. Apply control measures  to targets in a scene   Your task ,[object Object],[object Object],[object Object]
3. Label targets in a scene   Your task ,[object Object],[object Object],[object Object]
4. Sequence steps in a process   Your task ,[object Object],[object Object],[object Object]
5. Review knowledge about a topic   Your task ,[object Object]
6. Create a learning sequence ,[object Object],Best done after you have completed a number of ARED activities around a particular unit, topic etc

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Aredv2 Powerpoint 072943

  • 1. AREDv2 Applications for Rapid E-learning Development Presented by Simon Brown and Jay Mair VeMentoring f2f workshop
  • 2. AREDv2 Applications for Rapid E-learning Development flexiblelearning.net.au get into flexible learning
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Decision Tree flexiblelearning.net.au get into flexible learning Aim: To apply active listening techniques to deal with a difficult customer Example
  • 13. ENDPOINT ENDPOINT ENDPOINT ENDPOINT ENDPOINT ENDPOINT Angry customer customer calms down and explains problem start yelling abuse situation worsens customer still angry supervisor calms customer then asks you what happened – what do you say? customer starts becoming violent too little too late manager hears what happened – not impressed customer apologises – supervisor sends you to training! supervisor not impressed didn’t want to deal with customer till they calmed down customer gives more detail customer starts to get angry again tell them it’s not so bad restate what they said in different words acknowledge anger go back and try to deal with customer tell them you were scared call supervisor ask what they’d like to happen supervisor deals with it but sends you to training call supervisor relate similar problem you had customer looks at watch – says they’re in a hurry ask what they’d like to happen ask what they’d like to happen they want a replacement ask if they’d like to come back another time customer walks out annoyed ask them to wait while you check with your supervisor tell them they’ll have to write to the manufacturer supervisor says OK – they’ve had problems with these goods before GOOD ENDPOINT get angry back call supervisor keep ignoring flexiblelearning.net.au go back and try to deal with customer call police/ security ENDPOINT acknowledge anger walk away get angry back
  • 14. The tip to trying these examples is to plan your activity in a Word document
  • 15.
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  • 20.