Slide deck from a workshop presented at LILAC 2016 conference in Dublin in March 2016. This workshop gave an overview of appreciative inquiry, and then rounded out with how appreciative inquiry has been used in Champlain College library within its teaching librarian group.
8. What is Appreciative Inquiry?
• A philosophy and way of
looking at the world
• A strength-based
framework for “positive
organizational change”
• A methodology for
engaging all stakeholders in
co-creation of change
9.
10. #1: Inquiry and Change are
NOT Separate Moments
• Inquiry IS Intervention
• Our Questions Set the
Stage for What We Find
13. The Art of the Question
• What’s the biggest
problem in our
organization?
• Why do our
customers leave?
• Why are employees
disengaged during
meetings?
• Why do we still have
these problems?
• What are the most unique
assets we have?
• What is the smallest change
that could make the biggest
impact for our customers?
• How can we re-envision our
meetings to be more
engaging?
• When have we been proud of
our organization?
17. #2: What We Focus on Appreciates
OR
Magnify and learn from
moments of
highest engagement
and enthusiasm?
Do an organization survey of
low morale?
18. An Example of Re-framing
How can we recover lost
baggage at lightening
speed?
How can we reduce
baggage loss?
How can we create
outstand arrival
experiences?
A Topic Can Be TRANSFORMATIONAL!
26. When my students and I discover
uncharted territory to explore, when the
pathway out of a thicket opens up before us
… then teaching is the finest work I know.
27. But at other moments, the classroom is
so lifeless or painful or confused—and I
am so powerless to do anything about it
that my claim to be a teacher seems a
transparent sham
Parker J. Palmer – The Courage to Teach
”