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Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Sometimes we get so caught
up in our own vision, that we forget
about our own ignorance
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
poor abuse alcohol kidney jobless social isolation pain
poor
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
abuse alcohol kidney jobless social isolation pain
?
poor
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
abuse alcohol kidney jobless social isolation pain
Upstream not Downstream Impact
Black-out Nights
- Narrative Crafting
- Experience Design
- Project Liaison
- Fire Insurance
- 1 x Facilitator x 4 hours
- 1 x Teaching Assistant
- Venue Rental
- Transport Allowance
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Black-out Nights
- Narrative Crafting
- Experience Design
- Project Liaison
- Fire Insurance
- 1 x Facilitator x 4 hours
- 1 x Teaching Assistant
- Venue Rental
- Transport Allowance
S$2500
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
a frustrated
state contracted
care giver
a frustrated
mother
VS
How many social contracts can the state
reliably take on?
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Responsibility is the cheapest,
most sustainable, and likely most impactful
social intervention we can create
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
habit
identity & narrative
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
habit
conversation
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
identity & narrative
It is the experience of struggling with an issue that
truly transforms identity
Building the skill sets of self awareness,
have been pivotal intervention tools
emotional mastery,
ontological coaching,
facilitation,
team profiling & dynamics,
experience design,
organisational development,
systems thinking
narrative therapy,
2007
2009
2011
2012
2014
2014
2015
2016
2017
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
And we scale this
impact by sharing
the know-how &
innovations with
public schools &
educational
institutions
habit
programme
conversation
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
identity & narrative
habit
programme
event
conversation
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
identity & narrative
habit
programme
event
conversation
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
identity & narrative
Experiences that
were based on
issues, not
topics.
Coaching distinctions were crucial in
helping us reach emotional insight, to give a
frame to pity, compassion & gratitude, frustration & determination,
apathy & indifference.
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Having control over
our space and having
access to the
institutional capital
in spaces was
invaluable.
Tapping on the social
culture of cafes and the
porousness of the
audience has been very
helpful in extending
influence.
habit
programme
event
media
conversation
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
identity & narrative
We began with content about identity.
And have youth mature into having an appetite for issues
We work hard at
having them at least
visually identify with what
they are learning
Having multiple
capabilities allowed
us to pivot well and
remain resilient in the
face of business
competition
platform
habit
programme
event
media
conversation
identity & narrative
Larger organisations
began engaging us for
not only design but also
access.
Conversation and
developing the
technology for how
conversations work
for diverse audiences
was a crucial step in
having the work move
forward
As the influence grew,
so did our own civic
action. We were able to
use our platforms to
capability build and
support other
organisations.
Once credibility was established, groups began inviting us
into their own platforms and systems.
social workersdoctors & nurses civil servants
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
The Seamstress
N5Vice-Principle ClusterVisit, NTUC Centre, 1 Marina Boulevard
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
21st Century educational challenges are not
technical problems to be solved, they are
adaptive issues to be managed and nurtured
N5Vice-Principle ClusterVisit, NTUC Centre, 1 Marina Boulevard
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Again, we have found that the
most effective social interventions
are those that transform narratives
in a compelling and sustainable way
N5Vice-Principle ClusterVisit, NTUC Centre, 1 Marina Boulevard
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
We scaled impact by
enhancing the
capabilities of
organisations in other
sectors. A whole
system approach
began to be clear to
us.
Change comes at the speed of trust.
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
And build the trust
networks that allow
us to work through
national level
issues efficiently.
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
From 2014, one of our directors began serving in parliament as an NMP.
In there, we’ve learnt to empathise with those
called to work and lead in public service.
I have had the benefit of being a member in several national
councils and have been duly exposed to several hard issues
that challenge Singapore society
platform
social
problem
programme
event
media
narrative
conversation
content
knowledge:
context
empathy: suffering
initiative:
design &
implementation
identity
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
narrative
conversation
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
habits
Public service providers are under siege.
And the situation is not going to get better.
There is an urgency and a civic responsibility
for social enterprises to build the networks to
support our key institutions.
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Innovation Partner for the Public Service
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
powerful conversation begets
powerful opportunity
We live in increasingly diverse communities that
exist in an incredibly complex and disruptive era.
If education is going to seriously tackle these
challenges then we need to engage beyond our own
systems.
Sharing from Tong Yee, Director The Thought Collective
The Hidden Human Systems Behind a Social Education Enterprise
Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
ANYSE 2017 세션 3 사례발표 : School of Thoughts (통 이 Tong Yee)
ANYSE 2017 세션 3 사례발표 : School of Thoughts (통 이 Tong Yee)

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ANYSE 2017 세션 3 사례발표 : School of Thoughts (통 이 Tong Yee)

  • 1. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 2.
  • 3. Sometimes we get so caught up in our own vision, that we forget about our own ignorance Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 4. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea poor abuse alcohol kidney jobless social isolation pain
  • 5. poor Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea abuse alcohol kidney jobless social isolation pain ?
  • 6. poor Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea abuse alcohol kidney jobless social isolation pain Upstream not Downstream Impact
  • 7. Black-out Nights - Narrative Crafting - Experience Design - Project Liaison - Fire Insurance - 1 x Facilitator x 4 hours - 1 x Teaching Assistant - Venue Rental - Transport Allowance Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 8. Black-out Nights - Narrative Crafting - Experience Design - Project Liaison - Fire Insurance - 1 x Facilitator x 4 hours - 1 x Teaching Assistant - Venue Rental - Transport Allowance S$2500 Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 9. a frustrated state contracted care giver a frustrated mother VS How many social contracts can the state reliably take on? Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 10. Responsibility is the cheapest, most sustainable, and likely most impactful social intervention we can create Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 11. habit identity & narrative Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 12. habit conversation Asia Network forYoung Social Enterprises 2017, Seoul, South Korea identity & narrative
  • 13. It is the experience of struggling with an issue that truly transforms identity
  • 14. Building the skill sets of self awareness, have been pivotal intervention tools emotional mastery, ontological coaching, facilitation, team profiling & dynamics, experience design, organisational development, systems thinking narrative therapy, 2007 2009 2011 2012 2014 2014 2015 2016 2017 Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 15. And we scale this impact by sharing the know-how & innovations with public schools & educational institutions
  • 16. habit programme conversation Asia Network forYoung Social Enterprises 2017, Seoul, South Korea identity & narrative
  • 17. habit programme event conversation Asia Network forYoung Social Enterprises 2017, Seoul, South Korea identity & narrative
  • 18. habit programme event conversation Asia Network forYoung Social Enterprises 2017, Seoul, South Korea identity & narrative
  • 19. Experiences that were based on issues, not topics.
  • 20. Coaching distinctions were crucial in helping us reach emotional insight, to give a frame to pity, compassion & gratitude, frustration & determination, apathy & indifference. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 21. Having control over our space and having access to the institutional capital in spaces was invaluable.
  • 22. Tapping on the social culture of cafes and the porousness of the audience has been very helpful in extending influence.
  • 23. habit programme event media conversation Asia Network forYoung Social Enterprises 2017, Seoul, South Korea identity & narrative
  • 24. We began with content about identity.
  • 25. And have youth mature into having an appetite for issues
  • 26. We work hard at having them at least visually identify with what they are learning
  • 27.
  • 28. Having multiple capabilities allowed us to pivot well and remain resilient in the face of business competition
  • 30. Larger organisations began engaging us for not only design but also access.
  • 31. Conversation and developing the technology for how conversations work for diverse audiences was a crucial step in having the work move forward
  • 32. As the influence grew, so did our own civic action. We were able to use our platforms to capability build and support other organisations.
  • 33. Once credibility was established, groups began inviting us into their own platforms and systems. social workersdoctors & nurses civil servants
  • 34. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 35. The Seamstress N5Vice-Principle ClusterVisit, NTUC Centre, 1 Marina Boulevard Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise
  • 36. 21st Century educational challenges are not technical problems to be solved, they are adaptive issues to be managed and nurtured N5Vice-Principle ClusterVisit, NTUC Centre, 1 Marina Boulevard Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise
  • 37. Again, we have found that the most effective social interventions are those that transform narratives in a compelling and sustainable way N5Vice-Principle ClusterVisit, NTUC Centre, 1 Marina Boulevard Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise
  • 38. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea We scaled impact by enhancing the capabilities of organisations in other sectors. A whole system approach began to be clear to us.
  • 39. Change comes at the speed of trust. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 40. And build the trust networks that allow us to work through national level issues efficiently.
  • 41. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 42. From 2014, one of our directors began serving in parliament as an NMP. In there, we’ve learnt to empathise with those called to work and lead in public service.
  • 43. I have had the benefit of being a member in several national councils and have been duly exposed to several hard issues that challenge Singapore society
  • 45.
  • 46. narrative conversation Asia Network forYoung Social Enterprises 2017, Seoul, South Korea habits
  • 47.
  • 48. Public service providers are under siege. And the situation is not going to get better. There is an urgency and a civic responsibility for social enterprises to build the networks to support our key institutions. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 49. Innovation Partner for the Public Service Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 50. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea
  • 51.
  • 52.
  • 54.
  • 55. We live in increasingly diverse communities that exist in an incredibly complex and disruptive era. If education is going to seriously tackle these challenges then we need to engage beyond our own systems. Sharing from Tong Yee, Director The Thought Collective The Hidden Human Systems Behind a Social Education Enterprise Asia Network forYoung Social Enterprises 2017, Seoul, South Korea