- Ankit Sharma is a System Engineer with over 2 years of experience in the IT industry specializing in Java, JavaScript, HTML, XML, SQL Server, and Eclipse. - He has a B.Tech in Electronics and Communication and various technical certifications. His work experience includes providing production support for document imaging and workflow systems at Polaris Financial Technology Limited for clients like Citibank. - At Citibank, he supported applications like CitiDocs and IntellectFlow, resolving issues within service level agreements. His responsibilities involved troubleshooting, bug fixes, monitoring servers, and updating documentation.