This resume is for Imran Khan, who has over 5 years of experience as a desktop engineer and laptop technician. His most recent role is as a technical support engineer at Punjab National Bank, where his responsibilities include managing imaging and workflow technologies to process checks, providing technical support to branches, database maintenance, backup procedures, and supporting smart cards and digital signatures. He has a B.Com degree from Hyderabad University and qualifications in Linux administration.

1. RESUME
Imran Khan
B/1 Beral Pereira Chawl
Jari Mari, Kurla Andheri Road,
Mumbai 400072
Email: imrankhan4321@yahoo.co.in
Mob: 9867541891
Objective: A challenging career as an Engineer with an organization, where synergy between
organizational and individual goals could be achieved.
Experience Organization Role Location
Oct 2007 To 2012 May Micra
Infotech Pvt.
Ltd
Desktop Engineer & Laptop
Card Level
Mumbai
Nov 2013 To Feb 2014 Comtel India
Pvt Ltd
Desktop Engineer &
Backup
Mumbai
Feb 2014 Forbes Technosys
Ltd
Cts Application Support
Mumbai
Nature of Work :
1) Assembling of Computers and installing appropriate Drivers and Software’s
2) Identifying and solving any problems that affect computer operating system
3) Networking of computers within the organization to enhance communication
4) Maintaining other computer peripheral devices such as printers and solving printing problems if
they arise
5) Carrying out other duties as requested by management
6) Configuring of outlook express
7) Monitoring periodic performance of systems and updating the antivirus software.
8) Upgrading of the laptop requirement as and when needed
9) Co-ordinating with the vendor for the lease line support.
10) Documenting network problems and resolution for future reference.
11) Identifies, diagnoses, and resolves network problems
12) Managing of Firewall(Fortinet)
13) Installing , Troubleshooting and Upgrading of the NSE and MCX software (Neat plus, Neat
CM ,Neat Fo,Now,Odin,Falcon)
14) Handling Back office software
Name of Company: Forbes Technosys.
Designation: Technical Support Engineer
Period- February 2014 to till date
Currently I am working as technical support engineer at clients site (Punjab
National Bank) which is also a one of the India’s leading bank.
Current Role and Responsibility :-
Manages the processes of check or other instruments’ clearing cycle by using
Imaging and Workflow technologies that includes:
Outward Clearing : Scans physical instruments and handles the images of the
instruments at the presenting bank’s service branch.

2. Inward Clearing : Receives scanned images of the instruments instead of
physical instruments from the central bank’s system for processing.
Outward Return: Handles images for returned/bounced checks at the drawee
branch.
Inward Return: Handles images for returned/bounced checks at the presenting
branch
Creating users id for users for various modules.
Providing telephonic support to all the branches across the western grid.
Processing Day End at the End of the Day.
Marking Extension for Inward in Database whenever required.
Implementation and Updation of patches.
Firing query’s in SQL Database as per DBA instructions.
Taking Backup of Inward and Outward Module in SQL database on daily basis.
Support for smart cards, HSM cards.
Support for digital signatures
Monitoring and tracking
Educational Qualification
B.Com : Hyderabad University (Appeared)
HSC : Mumbai University, (50%)
SSC : Anjuman Khairul Islam School (45%)
Key Qualification:
1. Linux Course ( of six months 2011 )
PERSONAL DETAILS
Fathers Name : Mohammed Rafique
Contact No : 9867541891
Marital Status : Single
Date of Birth : 13-08-1987
Language : English, Hindi, Urdu and Marathi
Hobbies : Listening music & playing Cricket.
STRENGTH : Hard working, ambitious, flair for learning new things, adaptable,
confident, energetic, optimistic and dynamic.
I hereby certify that all above information /data has been accomplished to the best of my knowledge
without any intention of deceit.
Yours faithfully, Place : Mumbai.
Date :
Imran Khan