1. [Curriculum vitae of Mohamed Ziyard Mohamed Zahid] Page 1
MOHAMED ZAHID MOHAMED ZIYARD
B.Sc. in MIS (Hons)
Mobile – +974 339 41181
E-mail – zahidziyard@yahoo.com
Doha, Qatar.
Career Objective:
To use my skills in the best possible way for achieving the company’s goals.
Professional Experience
GTECH (Pvt) Ltd is a leading IT Solution Company in Sri Lanka which provides IT Outsourcing Services
such as maintenance of Hardware and software systems etc., Security solution, Document management
Services, System hosting facilities and print management services. Few of the Clients are Mast (Logistics),
Wilhelmsen (Logistics), Sparkling (Pvt) Ltd, etc.
IT Executive GTECH (Pvt) Ltd
Jun 2014 - Sep 2016
 Excellent experience in supporting end users laptops, smart devices, Apple (Mac, iPad, iPhone) products.
 Excellent experience in using most of Microsoft products features including word, excel, and PowerPoint.
 Experience in Maintains systems, Databases (MySQL), backups and restoring files and data.
 New operation system installation, implementation and maintenance
 Transfers computer files between platforms
 Sets up and configures laptops/desktop pc’s, peripherals and accounts assigning security level
 Recommended computer products and applications to improve productivity.
 Experience in dealing with projector, Data show and printing service (installation and configuration)
 Installed & programmed the CCTV along with the DVR system in the commercial & residential environment.
 Tested all installations and setups to make sure they worked and provided training on system use once
installation completed and Trouble shooting and providing service whenever required.
 Used remote access to perform troubleshooting when needed.
 Arranges for distribution of output to customer and Stock supply areas and order new inventory.
 Excellent experience in document quality and control
 Organized and supported meetings with presentations files and Designs and produces reports.
IT Support Technician GTECH (Pvt) Ltd
Jun 2012 - May 2014
 Provided technical assistance to customers on telephone tech support calls through step-by-step process
for troubleshooting hardware issues.
 Assisted customers with anti-virus program installations and virus removals.
 Used good problem-solving skills for troubleshooting problems.
 operates a multi-platform computer environment
 Assembling, Troubleshooting & Maintaining (PC’s laptop, tabs, microcomputers, disk drives, and printers)
 Networking expertise includes LAN, WAN, TCP/IP Ethernet, Routers, Switches and hubs
 Systems & Network Upgrades and Problem Identification/Analysis
 Experience in Installing, Configuring & Troubleshooting and maintenance for computer equipment
Systems.(Win XP/Vista/07/08/ and server 2003,2008)
 Coordinating outsourced repair services and preparing monthly reports to the Management.

2. [Curriculum vitae of Mohamed Ziyard Mohamed Zahid] Page 2
Professional Qualifications
 Graduated from “National School of Business Management (NSBM)” - University College Dublin
(National university of Ireland)
Bachelors of Sciences Degree – Management Information Systems
 Completed Higher Diploma at the “National Institute of Business Management (NIBM)”
Higher Diploma in Computer Based Information System (HDCBIS)
 Completed Diploma at the “National Institute of Business Management (NIBM)”
Diploma in Computer System Design (DCSD)
Academic and Other Qualifications
 Passed in General Certificate Examination Advance Level. – 2009
 Passed in General Certificate Examination Ordinary Level – 2006
 Certificate in GIT (Exam Year 2008)
 Completed Microsoft Certificate Solution Associate at Turnkey
 Completed Diploma in Computer Hardware Engineering with Networking at Turnkey
 Completed Certified Microsoft Office At Royal Computer Academy.
 Completed Web Designing At IDM
Linguistic Ability
 Excellent command in English, Tamil & Sinhala (oral and written)
Extra-Curricular Activities
 Was a Member of Information Environmental Club – G/Zahira College
 Participated for the District Round Examination of Sri Lanka Genius 2008.
 Participated for the Provincial School Educational Software Competition Conducted By SEMP- 2008.
 Was a Member of Moon Light Sport Club, Gintota Welfare Association and College Muslim Majlis.
 Served as Captain of the College Football Team - G/Zahira College.
Specific Skills possessed
 Target oriented and performance driven
 Strong analytical skills
 Ability to work independently or a part of a team and meet deadlines
 Ability to adapt new work environments.
 Ability to manage multiple tasks simultaneously.
 Very articulate, innovative and like to be different.
Personal Details
 Date of Birth : 7th September 1990 ( 26 years )
 Gender : Male
 Civil status : Single
 Passport : N5288191
 National Identity Card number : 902511377 V
 Nationality : Sri Lankan
 Visa Status : Transferrable Visa with NOC
Referees Can Be Provided Upon Request
I hereby confirm that the above given details are true and accurate to the best of my knowledge.
SIGNED
Zahid Ziyard