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The Extras…

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Andy Malone
Migrating to Office 365
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chance to win tickets!
Follow me on Twitter @AndyMalone

Andy Malone
Microsoft MVP (Enterprise Security)
Founder: Cybercrime Security Forum!
Microsoft International Event Speaker
MCT (18 Years)
Winner: Microsoft Speaker Idol 2006
See me speak @ Microsoft TechEd 2014
Goals

Understanding
Migrations

PST

IMAP

Cutover

Staged

Fast Track!
2010 Hybrid

Exchange 2000



Exchange 2003









Exchange 2007



















Exchange 2013





Notes/Domino



GroupWise



Other



Supports wide range of email platforms
Email only (no calendar, contacts, or tasks)

Cutover Exchange Migration (CEM)
Good for fast, cutover migrations
No migration tool or computer required on-premises

Staged Exchange Migration (SEM)
No migration tool or computer required on-premises
Requires Directory Synchronization with on-premises AD

Hybrid Deployment
Manage users on-premises and online
Enables cross-premises calendaring, smooth migration,
and easy off-boarding

* Additional options available with tools from migration partners

2013 Hybrid

Staged migration



IMAP Migration

IMAP migration

Simple Migrations

Exchange 5.5

Exchange 2010

Hybrid

Cutover migration

Summary of Migration Options *


Deployment Plan
Stages

1. Plan

Read case
studies and
documentation

2. Prepare

Add and
Verify SMTP
domains

DNS
Administratio
n

Configure On
Premise

3. Migrate

4.
Decommission
Migration Options
Size
Large
Medium
Small

Coexistence
Requirement
Simple
Rich

Source Server
Exchange
IMAP
Lotus Notes
Google
8 | Microsoft Confidential

DEPLOYMENT
PLAN
Migration
solution is part
of the plan

Provisioning
DirSync
Manual/Bulk
Provisioning
Automatic
Provisioning

Identity
Management
On-Premise
Single Sign-On
On-Cloud
PST Migration
The PST Dilemma
•
•
•
•
•
•
•

Do not comply with e-mail retention policies;
They make electronic discovery very difficult if not impossible;
You cannot use Outlook Web App [OWA] to access them;
Normally stored in user’s local drives which are not backed up.
If corrupted, all its content might get lost;
If on network drives, they still take valuable storage space;
Rarely password protected, anyone with access can read
content;
• Users create more PST files so their mailboxes don’t go over
quota because they don’t want to delete any e-mails.
PST migration features
•

•
•

•
•

Works with customers using
Outlook independent of mail
systems
Enables user driven or IT
migration
Users can migrate content on
demand
Migrates mail, calendar, contacts,
tasks
New mailbox in cloud – new
Outlook profile and caching
PST Capture Tool
• Stand alone tool to capture and
migrate PST data
• Option to import to mailbox or
archive
• Requires central PST capture
console installation
• Agent required on client
computers for capture and
migration
PST Tool Architecture
•
•
•

•

The PST Capture tool is made of three components:
PST Capture Console: Interface administrators use
to search for PSTs and import them into Exchange;
PST Capture Central Service: Service maintains a list
of all the PSTs found by the tool and processes the
data as it is imported into Exchange;
PST Capture Agent: Installed throughout computers
or servers in the organization, are responsible for
the discovery of PSTs on the machines where they
are installed. If requested, they will send PSTs to the
host where the Central Service is installed so they
can be imported.
PST – Migration Flow

Provision
users
+
mailboxes
in O365
(license
assigned)

Discover
PST
PST
creation

Install and
configure
PST
Capture

Change MX
record

Migrate
PST

Configure
Outlook
PST Capture
PST Capture
IMAP Migration
IMAP Migration – Features
• Works with a large number of
source mail systems
• Works with on-premises or hosted
systems
• Users can be migrated in batches
• On-premises migration tool is not
required
IMAP – Requirements and Limitations
• On-premises migration tool is not required
• Access to IMAP ports (TCP/143/993)
• Users + mailboxes must be provisioned prior to
migration
– Bulk provisioning, CSV parser, manual, etc.
• SMTP domains configured in O365 tenant
• Gather user credentials or setup admin
credentials
• Prepare a CSV file with list of users
– EmailAddress, UserName, Password
– Max of 50,000 rows
– Max 10 MB in size
IMAP – Data Migration Scope
Migrated
 Mail messages
(Inbox and other folders)
 Maximum of 500,000
items
 Possible to exclude specific
folders from migration
(e.g. Deleted Items, Junk
E-Mail)






Not Migrated
Contacts, Calendars,
Tasks, etc.
Excluded folders
Folders with a forward
slash
( / ) in the folder name
Messages larger than 35
MB
IMAP – Migration Flow

Initial
sync
Provision
users
+
mailboxes
in O365
(license
assigned)

Gather
IMAP creds
and
prepare
CSV

Wizard:
Enter
server
settings
and upload
CSV

Change MX
record

Delta
sync
every 24
hours

Mark
migration
as
complete

Final
sync and
cleanup
In EAC, select
recipients |
migration

Migration Tool
launched from
Exchange Admin
Center (EAC)
Start migration
wizard

Choose
migration type
and follow
prompts
Set of Migration Cmdlets


Migration Tool
also available via
PowerShell

New-MigrationBatch



Start-MigrationBatch



Get-MigrationBatch



Get-MigrationStatus



Complete-Migration



TestMigrationServerAvailability
Cutover Migration (CEM)
CEM – Features and Benefits
• Simple and quick migration solution
• High-fidelity solution – all mailbox content is
migrated
• Typically best suited to small and medium
organizations
• Users are provisioned automatically during migration
• Works with Exchange 2003 and newer
• Works with on-premises or hosted Exchange systems
• Identity management in the cloud (at least initially)
• On-premises migration tool is not required
CEM – Requirements and Limitations
• Up to 1000 mailboxes in source system
• Outlook Anywhere service on source system
(must have SSL certificate issued by a public
CA)
• Migration Account with Full Access or
Receive-As permissions to all mailboxes that
will be migrated
• Directory Sync tool disabled in O365 tenant
• SMTP domains configured in O365 tenant
CEM – Architecture
On-premises Exchange Org
Users, Groups, Contacts via Outlook
Anywhere (NSPI)

Exchange 2003 or later

27

Mailbox Data via Outlook Anywhere
(RPC over HTTP)

Office 365
CEM – Accounts and Passwords
•

•

Accounts Provisioning
– Migration creates users, mailboxes, DLs and
contacts
– Migration enables replies to migrated messages
(i.e. provision process brings over the Legacy
DNs)
Passwords
– No access to passwords from source directory
– New passwords created for all users
– A link to download passwords is sent to admin
– Users must change password on their first login
CEM – Data Migration Scope









Migrated
Mail messages and folders
Rules and categories
Calendar (normal, recurring)
Out-of-Office settings
Contacts
Tasks
Delegates and folder perms
Outlook settings (e.g. favorites)







Not Migrated
Security Groups, DDLs
System mailboxes
Dumpster
Send-As Permissions
Messages larger than 35 MB

29
CEM – Data Migration Scope
• Partial migrations
are not possible
(folder exclusion,
time range)
• Mailboxes enabled
for Unified
Messaging cannot
be migrated
• Existing cachedmode files (OST
files) cannot be
preserved
CEM – User Experience
• Admin needs to distribute new
passwords to users
• Users create their new Outlook profile
using O365 username and new
passwords (Autodiscover)
• All mail is downloaded from the Office
365 mailbox
(i.e. the OST file must be recreated)
31
CEM – Migration Flow
Configure
Outlook
Anywhere
Test using
ExRCA
Assign
migration
perms

Initial
sync
Wizard:

Enter server
settings and
admin
creds

Migration
tool
provisions
users
mailboxes
DLs
contacts
in O365

Change
MX
record
Delta
sync
every 24
hours

Mark
migration as
complete

Final
sync and
cleanup

License users
Cutover Migration to Office 365
Staged Exchange
Migration (CEM)
SEM – Features and Benefits
•
•
•
•
•
•
•
•
•

Simple and flexible solution
High-fidelity – all mailbox content is migrated
Best suited to medium and large organizations
Users provisioned with Directory Sync prior to
migration
No limit on the number of mailboxes
Users can be migrated in batches (up to 1000 per
batch)
Works with Exch 2003 and 2007 only, on-premises
or hosted
Identity management on-premises
On-premises migration tool is not required
36
SEM – Requirements and Limitations
• Outlook Anywhere service on source system
(must have SSL certificate issued by a public CA)
• Migration Account with Full Access or Receive-As
permissions to all mailboxes that will be migrated
• Directory Sync tool enabled in O365 tenant
• SMTP domain(s) configured in O365 tenant
• Does not work with Exchange 2010
SEM – Architecture
On-premises Exchange Org
Office 365 Directory
Synchronization
App

Office 365

Users, Groups, Contacts via DirSync

Mailbox Data via Outlook Anywhere
(RPC over HTTP)

Exchange 2003 or 2007

38
SEM – Accounts and Passwords
• Accounts Provisioning
– For every on-premises mailbox to be migrated there needs to
be a MEU or Mailbox in Office 365
– Migration tool relies on DirSync to do provisioning
• Passwords
– Target mailbox passwords must be specified for all the users
– Administrators can force users to change passwords on first
login
SEM – Batch File
•

CSV format
› EmailAddress, Password, ForceChangePassword

•
•
•

One user per line
Max of 1000 users in each CSV
Smart-check against the Office 365 directory
SEM – Data Migration Scope









Migrated
Mail messages and folders
Rules and categories
Calendar (normal, recurring)
Out-of-Office settings
Contacts
Tasks
Delegates and folder perms
Outlook settings (e.g. favorites)







Not Migrated
Security Groups, DDLs
System mailboxes
Dumpster
Send-As Permissions
Messages larger than 35 MB
SEM – Data Migration Scope
• Partial migrations are not
possible (folder exclusion, time
range)
• Mailboxes enabled for Unified
Messaging cannot be migrated
• Existing cached-mode files (OST
files) cannot be preserved
42
SEM – User Experience
• Admin needs to distribute new
passwords to users

• Users create their new Outlook
profile using O365 username and
new passwords (Autodiscover)
• All mail is downloaded from the
Office 365 mailbox
(i.e. the OST file must be
recreated)
43
SEM – Migration Flow
Configure
Outlook
Anywhere
Test using
ExRCA
Assign
migration
perms

Wizard:

Configure
Directory
Sync

Enter
server
settings
and admin
creds

Initial
sync
Change
MX
record

Delta
sync
every 24
hours

Mark
migration
as
complete

Final
sync and
cleanup

License
users
Fast Track
Traditional deployment methodology
PreDeployment

1

2

Pre

Plan

Plan

3

4

Prepare

5

6

Prepare

7

PostDeployment

Migrate

8

9

10

11

Migrate
First Mailbox

12

….

Post
Pilot

Experience Value Early
New Cloud Experience

Deploy

Real World Benefits
Broad Production Use

Extend

Full Feature Value
Meet your needs
Benefits of Office 365 FastTrack
• No throw away effort “Production pilot”
• Full Office 365 User Experience with
minimal on-premises requirements
• Time to value vs. effort invested
• Multiple data migration methods:
– new mailbox, self-service and IT managed

• Identity options:
– cloud IDs, synchronized IDs and federated IDs
First use in hours, Onboarding in days

Pilot complete

Deploy Complete

Adopt new features
FastTrack Deployment
Available today:
http://deployoffice365.com

Coming soon:
http://fasttrack.office.com
Recommendations
Migration Wiz

www.migrationwiz.com
http://www.cloudsolutions.co.uk/resources/migration-tool/
Sharegate: SharePoint Migration Tool

http://yourock.share-gate.com/office-365-migration/?gclid=CM6rzvPat7sCFZLKtAodsg4AFw
Review:
Understanding Migrations
PST
IMAP
Cutover
Staged
Fast Track!
The Extras…

Follow @AndyMalone & Get my SkyDrive Link
Tools

Exchange Remote Connectivity Analyzer
https://www.testexchangeconnectivity.com/

Exchange Client Network Bandwidth Calculator

http://gallery.technet.microsoft.com/Exchange-Client-Network-8af1bf00

PST Capture

http://www.microsoft.com/en-us/download/details.aspx

PowerShell Scripts

http://technet.microsoft.com/en-us/library/hh974318.aspx
Please evaluate the session
before you leave


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Andy Malone - Migrating to office 365

  • 1. The Extras… Follow @AndyMalone & Get my SkyDrive Link
  • 3. Register at the Glasspaper Booth for more info & a chance to win tickets!
  • 4. Follow me on Twitter @AndyMalone Andy Malone Microsoft MVP (Enterprise Security) Founder: Cybercrime Security Forum! Microsoft International Event Speaker MCT (18 Years) Winner: Microsoft Speaker Idol 2006 See me speak @ Microsoft TechEd 2014
  • 6. 2010 Hybrid Exchange 2000  Exchange 2003     Exchange 2007          Exchange 2013   Notes/Domino  GroupWise  Other  Supports wide range of email platforms Email only (no calendar, contacts, or tasks) Cutover Exchange Migration (CEM) Good for fast, cutover migrations No migration tool or computer required on-premises Staged Exchange Migration (SEM) No migration tool or computer required on-premises Requires Directory Synchronization with on-premises AD Hybrid Deployment Manage users on-premises and online Enables cross-premises calendaring, smooth migration, and easy off-boarding * Additional options available with tools from migration partners 2013 Hybrid Staged migration  IMAP Migration IMAP migration Simple Migrations Exchange 5.5 Exchange 2010 Hybrid Cutover migration Summary of Migration Options * 
  • 7. Deployment Plan Stages 1. Plan Read case studies and documentation 2. Prepare Add and Verify SMTP domains DNS Administratio n Configure On Premise 3. Migrate 4. Decommission
  • 8. Migration Options Size Large Medium Small Coexistence Requirement Simple Rich Source Server Exchange IMAP Lotus Notes Google 8 | Microsoft Confidential DEPLOYMENT PLAN Migration solution is part of the plan Provisioning DirSync Manual/Bulk Provisioning Automatic Provisioning Identity Management On-Premise Single Sign-On On-Cloud
  • 10. The PST Dilemma • • • • • • • Do not comply with e-mail retention policies; They make electronic discovery very difficult if not impossible; You cannot use Outlook Web App [OWA] to access them; Normally stored in user’s local drives which are not backed up. If corrupted, all its content might get lost; If on network drives, they still take valuable storage space; Rarely password protected, anyone with access can read content; • Users create more PST files so their mailboxes don’t go over quota because they don’t want to delete any e-mails.
  • 11. PST migration features • • • • • Works with customers using Outlook independent of mail systems Enables user driven or IT migration Users can migrate content on demand Migrates mail, calendar, contacts, tasks New mailbox in cloud – new Outlook profile and caching
  • 12. PST Capture Tool • Stand alone tool to capture and migrate PST data • Option to import to mailbox or archive • Requires central PST capture console installation • Agent required on client computers for capture and migration
  • 13. PST Tool Architecture • • • • The PST Capture tool is made of three components: PST Capture Console: Interface administrators use to search for PSTs and import them into Exchange; PST Capture Central Service: Service maintains a list of all the PSTs found by the tool and processes the data as it is imported into Exchange; PST Capture Agent: Installed throughout computers or servers in the organization, are responsible for the discovery of PSTs on the machines where they are installed. If requested, they will send PSTs to the host where the Central Service is installed so they can be imported.
  • 14. PST – Migration Flow Provision users + mailboxes in O365 (license assigned) Discover PST PST creation Install and configure PST Capture Change MX record Migrate PST Configure Outlook
  • 18. IMAP Migration – Features • Works with a large number of source mail systems • Works with on-premises or hosted systems • Users can be migrated in batches • On-premises migration tool is not required
  • 19. IMAP – Requirements and Limitations • On-premises migration tool is not required • Access to IMAP ports (TCP/143/993) • Users + mailboxes must be provisioned prior to migration – Bulk provisioning, CSV parser, manual, etc. • SMTP domains configured in O365 tenant • Gather user credentials or setup admin credentials • Prepare a CSV file with list of users – EmailAddress, UserName, Password – Max of 50,000 rows – Max 10 MB in size
  • 20. IMAP – Data Migration Scope Migrated  Mail messages (Inbox and other folders)  Maximum of 500,000 items  Possible to exclude specific folders from migration (e.g. Deleted Items, Junk E-Mail)     Not Migrated Contacts, Calendars, Tasks, etc. Excluded folders Folders with a forward slash ( / ) in the folder name Messages larger than 35 MB
  • 21. IMAP – Migration Flow Initial sync Provision users + mailboxes in O365 (license assigned) Gather IMAP creds and prepare CSV Wizard: Enter server settings and upload CSV Change MX record Delta sync every 24 hours Mark migration as complete Final sync and cleanup
  • 22. In EAC, select recipients | migration Migration Tool launched from Exchange Admin Center (EAC) Start migration wizard Choose migration type and follow prompts
  • 23. Set of Migration Cmdlets  Migration Tool also available via PowerShell New-MigrationBatch  Start-MigrationBatch  Get-MigrationBatch  Get-MigrationStatus  Complete-Migration  TestMigrationServerAvailability
  • 25. CEM – Features and Benefits • Simple and quick migration solution • High-fidelity solution – all mailbox content is migrated • Typically best suited to small and medium organizations • Users are provisioned automatically during migration • Works with Exchange 2003 and newer • Works with on-premises or hosted Exchange systems • Identity management in the cloud (at least initially) • On-premises migration tool is not required
  • 26. CEM – Requirements and Limitations • Up to 1000 mailboxes in source system • Outlook Anywhere service on source system (must have SSL certificate issued by a public CA) • Migration Account with Full Access or Receive-As permissions to all mailboxes that will be migrated • Directory Sync tool disabled in O365 tenant • SMTP domains configured in O365 tenant
  • 27. CEM – Architecture On-premises Exchange Org Users, Groups, Contacts via Outlook Anywhere (NSPI) Exchange 2003 or later 27 Mailbox Data via Outlook Anywhere (RPC over HTTP) Office 365
  • 28. CEM – Accounts and Passwords • • Accounts Provisioning – Migration creates users, mailboxes, DLs and contacts – Migration enables replies to migrated messages (i.e. provision process brings over the Legacy DNs) Passwords – No access to passwords from source directory – New passwords created for all users – A link to download passwords is sent to admin – Users must change password on their first login
  • 29. CEM – Data Migration Scope         Migrated Mail messages and folders Rules and categories Calendar (normal, recurring) Out-of-Office settings Contacts Tasks Delegates and folder perms Outlook settings (e.g. favorites)      Not Migrated Security Groups, DDLs System mailboxes Dumpster Send-As Permissions Messages larger than 35 MB 29
  • 30. CEM – Data Migration Scope • Partial migrations are not possible (folder exclusion, time range) • Mailboxes enabled for Unified Messaging cannot be migrated • Existing cachedmode files (OST files) cannot be preserved
  • 31. CEM – User Experience • Admin needs to distribute new passwords to users • Users create their new Outlook profile using O365 username and new passwords (Autodiscover) • All mail is downloaded from the Office 365 mailbox (i.e. the OST file must be recreated) 31
  • 32. CEM – Migration Flow Configure Outlook Anywhere Test using ExRCA Assign migration perms Initial sync Wizard: Enter server settings and admin creds Migration tool provisions users mailboxes DLs contacts in O365 Change MX record Delta sync every 24 hours Mark migration as complete Final sync and cleanup License users
  • 33. Cutover Migration to Office 365
  • 34.
  • 36. SEM – Features and Benefits • • • • • • • • • Simple and flexible solution High-fidelity – all mailbox content is migrated Best suited to medium and large organizations Users provisioned with Directory Sync prior to migration No limit on the number of mailboxes Users can be migrated in batches (up to 1000 per batch) Works with Exch 2003 and 2007 only, on-premises or hosted Identity management on-premises On-premises migration tool is not required 36
  • 37. SEM – Requirements and Limitations • Outlook Anywhere service on source system (must have SSL certificate issued by a public CA) • Migration Account with Full Access or Receive-As permissions to all mailboxes that will be migrated • Directory Sync tool enabled in O365 tenant • SMTP domain(s) configured in O365 tenant • Does not work with Exchange 2010
  • 38. SEM – Architecture On-premises Exchange Org Office 365 Directory Synchronization App Office 365 Users, Groups, Contacts via DirSync Mailbox Data via Outlook Anywhere (RPC over HTTP) Exchange 2003 or 2007 38
  • 39. SEM – Accounts and Passwords • Accounts Provisioning – For every on-premises mailbox to be migrated there needs to be a MEU or Mailbox in Office 365 – Migration tool relies on DirSync to do provisioning • Passwords – Target mailbox passwords must be specified for all the users – Administrators can force users to change passwords on first login
  • 40. SEM – Batch File • CSV format › EmailAddress, Password, ForceChangePassword • • • One user per line Max of 1000 users in each CSV Smart-check against the Office 365 directory
  • 41. SEM – Data Migration Scope         Migrated Mail messages and folders Rules and categories Calendar (normal, recurring) Out-of-Office settings Contacts Tasks Delegates and folder perms Outlook settings (e.g. favorites)      Not Migrated Security Groups, DDLs System mailboxes Dumpster Send-As Permissions Messages larger than 35 MB
  • 42. SEM – Data Migration Scope • Partial migrations are not possible (folder exclusion, time range) • Mailboxes enabled for Unified Messaging cannot be migrated • Existing cached-mode files (OST files) cannot be preserved 42
  • 43. SEM – User Experience • Admin needs to distribute new passwords to users • Users create their new Outlook profile using O365 username and new passwords (Autodiscover) • All mail is downloaded from the Office 365 mailbox (i.e. the OST file must be recreated) 43
  • 44. SEM – Migration Flow Configure Outlook Anywhere Test using ExRCA Assign migration perms Wizard: Configure Directory Sync Enter server settings and admin creds Initial sync Change MX record Delta sync every 24 hours Mark migration as complete Final sync and cleanup License users
  • 47. Pilot Experience Value Early New Cloud Experience Deploy Real World Benefits Broad Production Use Extend Full Feature Value Meet your needs
  • 48. Benefits of Office 365 FastTrack • No throw away effort “Production pilot” • Full Office 365 User Experience with minimal on-premises requirements • Time to value vs. effort invested • Multiple data migration methods: – new mailbox, self-service and IT managed • Identity options: – cloud IDs, synchronized IDs and federated IDs
  • 49. First use in hours, Onboarding in days Pilot complete Deploy Complete Adopt new features
  • 54. Sharegate: SharePoint Migration Tool http://yourock.share-gate.com/office-365-migration/?gclid=CM6rzvPat7sCFZLKtAodsg4AFw
  • 56. The Extras… Follow @AndyMalone & Get my SkyDrive Link
  • 57. Tools Exchange Remote Connectivity Analyzer https://www.testexchangeconnectivity.com/ Exchange Client Network Bandwidth Calculator http://gallery.technet.microsoft.com/Exchange-Client-Network-8af1bf00 PST Capture http://www.microsoft.com/en-us/download/details.aspx PowerShell Scripts http://technet.microsoft.com/en-us/library/hh974318.aspx
  • 58. Please evaluate the session before you leave 