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And the big shall act small… Cindy and Logan
How many different possible combinations of coffee does Starbuck’s say is possible? ,[object Object],[object Object],[object Object],[object Object],30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
What was one way that Starbuck’s acted smaller to benefit itself? ,[object Object],[object Object],[object Object],[object Object],30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
What does it mean for companies to act small? ,[object Object],[object Object],[object Object],30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
How does E trade make itself act small? ,[object Object],[object Object],[object Object],[object Object],30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
Why did E trade find it best to let the customer play the biggest role? ,[object Object],[object Object],[object Object],[object Object],30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
What recent change helped customers remain in control and E trade keep acting small? ,[object Object],[object Object],[object Object],[object Object],30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
Participant Scores Participant 5 0 Participant 4 0 Participant 3 0 Participant 2 0 Participant 1 0

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And the big shall act small