When Red Robin wanted to rev-up their planning cycles and provide more timely operations scorecards for all their retail locations, they turned to Anaplan. Learn how Anaplan helps Red Robin improve insight from the front line to the boardroom, one burger at a time. Speakers: Jaime Benson, Finance Manager, Red Robin Irina Lewis, Director, Product Marketing, Finance, Anaplan

1. REVVING UP THE RESTAURANT
OPERATIONS PLANNING CYCLE
Red Robin Gourmet Burgers
11:30 a.m. to 12:00 p.m

2. JAIME BENSON IRINA LEWIS
Finance Manager Director, Product Marketing

3. Unstoppable Financial Performance.
Revving up the Restaurant Operations Planning Cycle
Founded
• 1969 in Seattle, WA
Headquarters
• Greenwood Village, CO
Revenue
• $1.15 Billion in 2014

4. © 2015 Anaplan, Inc. All Rights Reserved. Anaplan Confidential Information
STRUCTURE. TEAM. PROCESS.

5. Regional VPs
Restaurant GMs
20
17
69
39
215
7
3
61
400+
6
15
11
17 31
10
236
22
2
17
6
7
20
3
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510
20
9
1
3
4
55
1914 35
4
9
Regional Operating
Directors (RODs)
MANAGEMENT STRUCTURE

6. © 2015 Anaplan, Inc. All Rights Reserved. Anaplan Confidential Information
CHALLENGES

7. CHALLENGES
Lot of manual
efforts
Rigid models
Unsupported &
unscalable
technology
Unable to
analyze key
metrics by
restaurant
attributesLack of
flexibility to
update business
rules & model
for change
No workflow or
approval process
Inability to link &
analyze actuals,
budgets & board
plans details
Limited
collaboration
No ability to
quickly create
“what-if”
Scorecard is not
action-oriented
Lots of disparate
data sources
Link summary to
details
Limited
analytical
capabilities for
key business
drivers
Cannot create
alternate
hierarchies
No ability to
centrally manage
restaurant
attributes
No ability to do
top-downs and
bottoms-up
planning
Over reliance &
use of Excel
Connect
financial plans to
board &
operational plans

8. 20
17
69
39
215
3
6
15
11
17 31
10
236
22
2
17
6
7
20
3
2
510
20
9
1
3
4
55
1914 35
4
9
CHALLENGES
• Needed better visibility
• Needed scorecards more timely delivered
• Current process time consuming, manual,
spreadsheet-intensive

9. © 2015 Anaplan, Inc. All Rights Reserved. Anaplan Confidential Information
EXPERIENCE WITH ANAPLAN

10. SOLUTION
Cloud-based
• Access from anywhere
10 sources
• ERP, menuing, POS, inventory, +…
Weekly imports
• Automated and manual on-demand
Detailed
• Daily sales-level information

11. 20
17
69
39
215
3
6
15
11
17 31
10
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2
17
6
7
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510
20
9
1
3
4
55
1914 35
4
9
• Better visibility into P&L
performance
• Scorecard delivery changed
from every 28 days to once
a week!
• Giving time back!
• More ownership in the arms
of restaurant management
• More timely analysis. Can
‘course correct’ quickly.
• More time for value added
activities.
Outcomes… Benefits…

12. Q A