Read how NextGen Healthcare's Professional Consulting Services can show you how to simplify processes, increase revenue and reach your MU Goals.

1. Running a medical practice isn’t easy. With daily
responsibilities of patient care, managing staff, and
running an office, it’s hard to find time to implement
your EHR and practice management solutions, achieve
MU, and become a PCMH/ACO. Don’t worry. We
can help you work efficiently and profitably, all while
providing quality care.
NextGen Professional Consulting Services
Simplify processes
Increase revenue
Reach your MU goalsReach your MU goalsReach your MU goals
Simplify processes
Reach your MU goals
Our goal is to help your adoption
and use of healthcare IT and
optimizing that investment.

2. • physicians
• registered nurses
• medical assistants
• practice managers
• clinical leads
• CIOs
Our consultants have extensive experience aligning our EHR technology with your business
while improving clinical operations. And all are NextGen®
Certified Professionals.
Improve organizational
performance and results
Who else knows our technology better?
The NextGen®
Professional Consulting Services team comprises Healthcare Administrators
and IT professionals with an average industry experience of 15 years. They know medical
practices from every role:
Our team is
your team
• project managers
• implementation managers
• process improvement specialists
• EHR implementation specialists
• medical billing and coding professionals
• RCM managers

3. “NextGen Consulting Services
has been able to augment
our EHR implementation
team specifically with core
NextGen system experience.
This has helped our
organization leapfrog past
the common pitfalls and areas
where a new client may not
fully understand the robust
complexity of the NextGen
PM/EHR system. I feel
confident this strategy and
approach is advantageous
to all who are or will be
implementing the NextGen
EHR system.”
Tony Carbone, CIO
EHR Project Manager
Clinica Sierra Vista
New to NextGen
Healthcare?
Our team can help your
transition to EHR while
streamlining workflows
and enhancing ROI

4. Dignity Health Enterprise experiences
8 Series upgrade success!
”NextGen Professional Consulting Services quickly evaluated
our environment and provided a detailed set of prioritized
recommendations. They seamlessly melded into a contributing
part of our operations as we pursued the KBM 8.1 upgrade.
The team’s broad skill set and operational knowledge resulted
in the most complete and challenge-free KBM upgrade since
we adopted the system in 2005.“
Jeff Tracey - IT Director of Community Physicians
Results:
• Increased satisfaction - 80% of physicians verbally reported
increased satisfaction in immediate upgrade aftermath
• Good patient throughput - Maintained, and in some cases,
improved patient throughput within two weeks of go-live
• Fewer user issues - Trained, prepared, and enabled super
user group to provide end user support; very few post-upgrade
issues needed to be escalated for resolution
• Reduced template customization - By 83% (33 customized
templates vs. 186 prior to upgrade)
• Better outcomes reporting - Phased out manual and
paper-based processes for lab orders, dx orders, and
referrals, enhanced the ability to report outcomes
8 Series Upgrade?
Get all of its benefits
Our Professional Consulting Services encompass
many benefits. One key service is our KBM
8 Series Upgrade Readiness Assessment.
This assessment will assist your organization in
leveraging rich clinical and specialty content
within an optimized KBM 8 Series. The end
result is improved communications, workflow
efficiencies, and enhanced documentation quality
so you can work smarter, not harder.

5. Already have our EHR?
Assess your utilization, optimize workflow,
provide better care, increase satisfaction
NextGen Professional Consulting Services also offers an EHR Care
Delivery and System Optimization Assessment. This assessment
assists organizations with increased ambulatory EHR utilization and
adoption, resulting in enhanced workflows. You may think your EHR is
optimized now, but the EHR configuration and set-up can drastically
impact provider workflows. Our in-depth knowledge about optimal
system configuration has improved satisfaction with, and adoption
of, our system by providers. We start every optimization, or readiness
engagement, with a remote system configuration review over the
web that only takes a few hours. This review creates impactful
recommendations to enhance documentation quality, productivity
strategies, and care collaboration.
Planned Parenthood of
Southern New England
experiences EHR
Optimization Success!
“The analysis and report of findings
were exactly what we were looking
for and were completed quickly . . .
the consultant was easy to speak to,
knowledgeable, and pragmatic in
the approach to configuring NextGen
EHR. It was a pleasant and validating
experience.”
“The assessment validated a number
of our internal findings, which helped
overcome internal resistance to
change and also served to reassure
key staff within our organization.
Additionally, the consultant pointed
out a number of tweaks that we had
not considered (pleasant surprises).
This assessment was money
well spent!”
John F. Jessop, MHA, NCP,
Vice President, IT
Optimize
workflow,
increase
satisfaction

6. Get sustainable business
improvements
Reduce claim denials, A/R days; accelerate
cash flow; increase revenue and productivity
Our PM Business Office Optimization Assessment assists organizations like yours
with successful practice workflow and system utilization to reduce denials, decrease
A/R days, increase cash collections, and maximize office productivity. The end result
is improved financial performance and business office automation.
Well Star Medical Group
experiences business
office success!
“Once we brought on NextGen
Consulting Services and paired them
with an effective leadership team, we
began to see immediate results. They
provided the direction, expertise, and
knowledge transfer to help position
our team for success! We would highly
recommend their services.”
Heather Abraham, Executive Director
Results:
• Increased monthly cash collections
by an average of $1.2M per month
• Reduced unbilled encounters from
$2.9M to $315K
• Reduced the total number of internal
end user support tickets from over 500,
to fewer than 100, nearly eliminating
the backlog of unresolved end user
support tickets
Increase
revenue
and
productivity

7. Need a pathway
to collaborative,
accountable care?
Assess your PCMH/ACO readiness
NextGen®
Healthcare offers a PCMH/ACO Readiness Assessment
that analyzes key components for PCMH and/or ACO success.
We focus on operational, clinical, and technical readiness for
collaborative, accountable care transformation.
NextGen Consulting Services has developed a unique
“Collaborative Care Transformation” (CCT) program that blends
expertise from NextGen Professional Consulting Services and
NextGen Healthcare Health Reform and Government Initiatives
teams. The program organizes, streamlines, integrates, and
propels clients to achieve health reform initiatives such as
collaborative care, Meaningful Use, PCMH and ACO.
The CCT program customizes the specific services required for
each client’s needs and goals. A strategic plan and prioritized
roadmap are developed to help clients maximize incentives and
meet PCMH/ACO requirements. In short, the program helps
clients meet government standards, reduce penalties,
and maximize reimbursements.

8. Simplify processes
Increase revenue
Reach your MU goals
Take the Next Step
Contact us to learn about our
consulting services. Toll free
1.855.510.6398 or sales@nextgen.com.
Current clients please contact your
implementation project manager
or open a support ticket.
NextGen Healthcare Information Systems, LLC
795 Horsham Road, Horsham, PA 19044
p: 215.657.7010 | f: 215.657.7011
insidesales@nextgen.com | nextgen.com
Copyright © 2013 NextGen Healthcare
Information Systems, LLC. All rights reserved.
NextGen is a registered trademark of QSI
Management, LLC, an affiliate of NextGen
Healthcare Information Systems, LLC. All other
names and marks are the property of their
respective owners.
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