Tri health casestudy_2007
14 brown&garcia-kp-business reviews
15 ferch feather-river_baldrige
Claims dept casestudy_2009
Oakwood healthcare customer profile
10 thomas-beebe-transitioningto strategic management
12 missildine-choc-improving throughput
8 mc gann-magee_aria_health
7 datta-well point-selectingmetrics
