A compete study on Amazon Pay. It’s working procedure, its profile. Its current business condition and business analysis. It gives complete information about the procedure of payment, its market acceptability, offers and benefits.

1. A PROJECT BY
SAMPAD DEY
OF
AIT, BANGALORE

2. TABLE OF
CONTENTS
S NO CONTENTS SLIDE NO
1 INTRODUCTION 3 AND 4
2 CURRENT TEAM 5-6
3 COMPANY PROFILE 7-12
4 HOW IT WORKS 13-15
5 WHAT TO EXPECT AND WHAT NOT 16-17
6 BEAWARE 18
7 PAYMENT METHOD 19
8 SOFTWARE SUPPORT 20-21
9 METHODS OF OPERATION 22-29
10 TROUBLESHOOTING , HELP AND SECURITY 30-35
11 COMPARISON WITH OTHER APPs 36
12 CONCLUSSION 37-41
13 BIBLIOGRAPHY 42

3. INTRODUCTION
Amazon Pay is an online payments
processing service that is owned by Amazon
Founded in 2005 and Launched in 2007.
Founded by Jeff Bezos.
Headquartered at Seattle, Washington,
United States.

4. INTRODUCTION
• Amazon Pay uses the consumer base
of Amazon.com and focuses on giving
users the option to pay with their
Amazon accounts on external
merchant websites.
• Private Company and established for
profit earning.

5. CURRENT
TEAM
MEMBERS • JEFF BEZOS, CEO AND FOUNDER
• KERT BILAFER, GM, AMERICAS
• GIULIO MONTEMAGNO, SENIOR
VICE PRESIDENT, EUROPE

6. CURRENT TEAM -
INDIA
• MANISH MAHATME, DIRECTOR-
AMAZON PAY
• AMIT KURSEJA, HEAD – EXTERNAL
PAYMENTS (AMAZON PAY INDIA)

7. COMPANY
PROFILE
Headquartered at Seattle, Washington, United
States.
Amazon pay raised a total of $ 93.9M (₹ 688.66
Crores) in funding over four rounds. The latest
funding came from a Venture- Series
Unknown round on Jul 17, 2018.
Amazon pay acquired Tapzo(formerly Helpchat)
is an all in one app with multi services such as
cabs, recharge, food, deals, bills, mobile
payments, and news. New Delhi on Aug 28,
2018 for $40M.

8. COMPANY
PROFIE
• Amazon Pay is an online payments
processing service that is owned by
Amazon
• Founded in 2005 and Launched in
2007 by Jeff Bezos.
• Amazon Pay uses the consumer base
of Amazon.com and focuses on giving
users the option to pay with their
Amazon accounts on external
merchant websites.
• As of September 2018 the service is
available in USA, Ireland, France,
Germany, Italy, Austria, Japan, Spain,
Indiaand United Kingdom.

9. COMPANY
PROFILE
Amazon Pay is actively using 9 technologies for
its website. These include Viewport
Meta, IPhone / Mobile Compatible, and Mobile
Non Scaleable Content.
Amazon Payments offers services that help you
improve conversion and gain new, valuable
customers by making it easy for millions of
Amazon customers to buy from your website.
Customers can use the shipping addresses and
payment information stores in their
Amazon.com accounts to complete purchases.

10. MARKET POSITION
• Controls 27% of overall online
transactions made all over World.
• Trusted as the Safest mode of
online payment apps in 9 Countries.
• Strong hold on all financial
transactions of Amazon.com.
• Growth rate is almost 29.7%.

11. BRAND AMBASSADOR IN INDIA
KHUSHUBU
IRFAN
KHAN

12. RECENT
ACTIVITIES
Amazon Pay launches EMI options
for its customers
Amazon Pay acquires personal
assistant platform Tapzo
Travelyaari, Amazon Pay in
Payment tie-up
Rs. 230 Crores for Amazon Pay

13. HOW IT WORKS
• Amazon Pay is a service that lets you use the
payment methods already associated with
your Amazon account to make donations and
payments for goods or services on third-
party websites, in apps, and using Alexa.
• When you see the Amazon Pay button on a
third-party website or in an app, you can use
the Amazon Pay service to:
• Sign in using your Amazon account
credentials.
• Complete your purchase or donation.

14. HOW IT
WORKS
• If you have an Amazon account, you can
already shop on non-Amazon websites and in
apps that accept Amazon Pay. There is no
separate registration process, and donating
and purchasing are easy:
• Look for the Amazon Pay button on a
merchant's or charitable organization's
website or in an app. (See a list of Featured
merchants.)
• Use your Amazon credentials (your email
address and Amazon password) when you are
asked to sign in and accept
Amazon's Conditions of Use and Privacy
Notice.
• Choose a payment method from your Amazon
account to complete the payment or donation
and easily complete the checkout process.

15. ON LINE BILL
PAYMENT

16. Expect this when using Amazon Pay
To make a payment or donation, you can use any credit or debit card on file in
your Amazon.com account, including your Amazon.com Store Card, although you
might be limited to Visa and Mastercard in some circumstances.
After your donation or payment, expect to receive an email from Amazon Pay
notifying you that the payment has been authorized and a second email
confirming the donation or payment.
The merchant will send you an invoice in email.

17. NOT TO EXPECT
No matter the currency of your transaction, Amazon Pay never adds a foreign transaction fee,
although your card issuer might.
You will never receive an invoice from Amazon Pay asking for payment using Amazon.com Gift
Cards.
When making a payment or donation, you cannot use an Amazon.com Gift Card for purchases
and donations directly with third-party merchants and charitable organizations. A third-party
website or seller that suggests payment or donation using an Amazon.com Gift Card is not a
legitimate Amazon Pay merchant or charitable organization.

18. INTERNET
SCAMS :
BEAWARE
Requests for Amazon.com Gift Card claim codes
Payments and donations that are made off the merchant's or
charitable organization's website
Payments and donations made by bank transfer
Payments to guarantee the transaction
Payments to receive a large amount of money
Payments to guarantee a credit card or loan
Offers that you are not sure are honest
Payments and donations to someone whose identity you can't confirm

19. PAYMENT
METHODS
ACCEPTED
• Amazon Pay accepts credit and debit
cards and transfers from your
available Amazon Pay account
balance. Credit cards currently
accepted include Visa, Mastercard,
Discover, American Express, Diners
Club, and JCB. An Amazon.com store
card is available for use with selected
merchants.

20. BROWSER
SUPPORT
DESKTOP/LAPTOP
• The browsers supported for use
with Amazon Pay on a desktop or
laptop:
• Google Chrome (63 and later)
• Mozilla Firefox (58 and later)
• Internet Explorer (11 and later)
• Microsoft Edge (17 and later)
• Apple Safari (11 and later)

21. BROWSER
SUPPORT
MOBILE/TABLET
• Google Chrome 64 and later on
Android 7 and later
• Chrome Mobile for iOS 65 and later
on iOS version 11.3 and later
• Safari Mobile 11 and later on iOS
version 11.2 and later

22. EDITING
CREDIT CARDS!
YES, You can edit your
credit card information
at any time.

23. CANCELING
PAYMENTS OR
ORDERS
After initiating a payment,
Amazon Pay can't cancel it. If
necessary, the merchant or
business to whom you
submitted the payment can
issue a refund to you.

24. Making changes to your Amazon account
information for Amazon Pay
Because your Amazon Pay activity is linked to your Amazon
account, you can change some settings that are associated
with your payments on the Amazon Pay site, and you can
change the settings that are associated with your Amazon
account on Amazon.com.

25. Closing your
Amazon
account
When an Amazon account has been closed, it cannot be
reopened. Keeping an Amazon account open costs
nothing — you can leave your account dormant as long
as you want without incurring any fees.
If you do decide to close your account, contact Customer
Service to request a full account closure. Note that you
don't have an Amazon Pay account to close — instead,
you can close only your Amazon account.
Later, if you decide you want to use Amazon Pay again,
just shop on a third-party website that accepts Amazon
Pay, open a new Amazon.com account, and accept our
Customer Agreement when you check out.

26. DELATING PAYMENT METHODS FROM
AMAZON.COM
Because Amazon Pay uses the payment
methods in your Amazon.com account,
delete your payment methods on
Amazon.com.

27. Withdraw funds
from your
Amazon account
Withdrawing funds to your bank
account usually takes from 5 to 7
business days, not including weekends
or holidays.

28. Viewing orders and transactions
Amazon Pay provides a single view of your
orders and transactions.

29. Handling
returns and
refunds
• All merchants can issue a refund on
payments that you have made to
them as well as process exchanges in
the kinds of situations described in
the Amazon A-to-z Guarantee for
Buyers. If you want a refund of a
payment that you made or to
exchange an item, ask that you first
contact the merchant to explain the
situation and to make appropriate
arrangements for a return or
replacement in accordance with the
merchant's return policies.

30. Troubleshooting failed payments
To protect your security and privacy, your bank
can't provide Amazon Pay with information
about why your payment was declined. Because
of this, you most likely need to contact your bank
directly to solve most payment issues.

31. Resolving suspended orders
If your order has been suspended
because a payment method was
declined, you can update the
payment method to resume
processing of the order.

32. Disputing transactions
Amazon Pay want every
transaction to go as smoothly
as possible, but in rare cases,
disputes will occur.
When the issue does not relate to
the services offered by Amazon Pay
directly but to the services provided
by the merchant, or if the issue
cannot be resolved with the
merchant, you can dispute the
transaction with Amazon Pay by
filing a claim directly from the View
Order Details page.

33. IS AMAZON PAY
SECURED
Security is a priority at
Amazon.in and they make every
effort to ensure that our
transaction process is safe and
that your personal information
is secure.

34. IS AMAZON PAY SECURED
Do Not Share Personal InformationDo Not Share
Always Pay Via Amazon MarketplacePay
Check your Seller's Feedback Identify False (Spoof or Phishing) E-mailsCheck
Report Phishing E-mailsReport
Choose a Strong PasswordChoose
Protect Your PasswordsProtect
Protect Your SystemProtect

35. IS AMAZON PAY
SECURED
Do Not Share Personal Information
• Amazon.in will never e-mail or call you to
ask you to disclose or verify your
Amazon.in password, credit card or bank-
account number, or any other personal
information. If you are contacted or
receive an unsolicited e-mail which asks
you any of this information, disregard the
request and report the incident to
Amazon.in for investigation.

36. CashFree CC AVENUE PayUbiz and
PayUMoney
Instamojo Amazon
Payment
BHIM UPI
Set Up Cost 0 Pro plan-0
Privilege-30000/-
PayUbiz-Rs.4900
– 29000,
PayUMoney- 0
0 0 0
Annual
Maintenance
Fee
0 0 0 0 0 0
Transaction Fee 1.95% 1.99% +Rs.3/- to 2.99%
+ Rs3/-
PayUbiz-2.2% -
3.9%,
PayUMoney- 2%
2% + Rs 3/- 1.95% 2%
Top Clients Dunzo,
WedMeGood,
Commut,
Eventshigh,
ClubFactory,
HappyEasyGo,
MakeMyTrip, ClearTrip,
Naukri, AirAsia, Yatra,
redBus, Myntra,
Snapdeal
Jobong,
BookMyShow,
Freecharge,
Zomato, Goibibo,
OLX, Ola,
Shopclues,
Snapdeal,
Onlineprasad,
Urbanclap,
Yourstory,
NextBigWhat
Yatra,
FreshMenu,
redBus, Café
Coffee Day,
book My Show,
Niki, Heptik
IRCTC, Railway,
all nationalised
Banks
COMPARISION SHEET

37. CONCLUSION
OK. Science has given us speed but taken
away our all satisfaction. At present Amazon
pay acquires 27% of online payments made
all over world. During Festive Season the Sale
gallops 417% with various lucrative offers
being floated in Indian Colourful market of
Dussehra and Diwali. All these are very
encouraging and bright.
But I have experienced a heart touching
personal experience, which I want to share
with you………

38. STORY
I have spent an hour in a nationalised bank with my Uncle,
as he had to transfer some money. I could not resist myself
& asked … “Uncle, why don’t you activate your internet
banking ? You won't have to spend an hour in bank and
standing at the counter. You can even do your shopping
online and everything else will be so easy for you.”
I was excited to be a teacher of my uncle for the first time
& teach him the magic of Net banking. Going further, I told
him how even grocery, vegetable and other household
articles can be delivered at your door-step. And how
amazon delivers everything.

39. STORY
But his answer left me tongue-tied.
He said “Since I entered this bank today, I
met four of my friends, chatted a while with
the staff, who knew me very well by now.
You know I am alone…. This is the company
that I need. I like to get ready and come to
the bank. I have enough time, it is the
physical touch that I crave.

40. STORY
Two days back I got sick. The Store owner from
whom I buy fruits, came to see me and sat by my
bedside and cried.
When your aunty fell down few days back while
on her morning walk, our local grocer saw her &
immediately got his car to rush her home as he
knows where I live.
Would I have that “human” touch if everything
become online ?
Why would I want everything delivered to me
and force me to interact with just my computer ?

41. STORY
I like to know the
person that I’m
dealing with and
not just the
“seller”. It creates
bonds.
Relationships……
Does amazon
deliver all this as
well ?...........

42. BIBLIOGRAPHY
www.slideshare.com
www.google.com
www.amazon.com
www.pay.amazon.com
www.hindustantimes.com

43. THANK YOU
SAMPAD DEY