Alvin Wallace has over 30 years of experience as an IT instructor, teaching a wide range of topics including computer repair, networking, programming, and security. He is currently an IT Trainer/Consultant at Sage Group, where he prepares Verizon employees to repair computers and take certification exams. Previously, he held instructor roles at several institutions, teaching courses in subjects such as microprocessors, Linux, Cisco, and Microsoft operating systems and servers. Alvin has completed over 50 IT-related courses and holds multiple Dell and Cisco certifications.

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Alvin Wallace
IT Trainer/Consultant at Sage Group
awallace2k4@yahoo.com
Experience
IT Trainer/Consultant at Sage Group
September 2014 - Present (10 months)
I was tasked with the responsibility of preparing selected Verizon employees to repair computers and take the
CompTIA A+ examination. There were two classes per day, two days a week
Instructor/Educational Specialist IV/ Math & Computer Science at Mercer County Community College
September 1996 - July 2011 (14 years 11 months)
I have worked several part time positions here all related to either math or computer science. I have just
completed a Computer Literacy course for the Donnelly housing project, which was a community outreach
effort of the college’s Project Smile. By Computer literacy it should be understood to mean the use of Win
XP and the Microsoft Office suite. I am currently teaching High Math and a SAT preparation segment
and also I’m scheduled to conduct a Literacy training program designed to upgrade the skills of a selected
group of students. The last position was in the Department of Engineering, where I taught a course in
Microprocessors and also conducted the lab sessions.
Instructor/Computer Networking and Security at Chubb Institute
January 2007 - January 2008 (1 year 1 month)
I taught network security, computer forensics, Introduction to Linux, Advanced Linux, and Advanced Cisco
and Advanced Server 2003.
Instructor/Network Support Technician Curriculum at DPT, Inc
January 2004 - December 2004 (1 year)
This is a four hour per day, five days a week program designed to prepare the serious student to take the
following certification examinations: MCSE Exam 70-270 Installing, Configuring, and Administering
Microsoft Windows XP Professional, MCSE Exam 70-272: Supporting Users and Troubleshooting Desktop
Applications on a Microsoft Windows XP Operating System, the Cisco Certified Network Associate Exam,
the CompTIA A+ Certified Computer Technician and the Network + as a certified Network Technician. The
student is also prepared to begin the certification sequence in Macromedia that includes Coldfusion MX,
Dreamweaver MX, Flash MX and Web Design Technology. We teach the Flash MX portion.
Instructor/Computer Equipment Repair & A+ Certification at Burlington County Institute of
Technology
September 2002 - March 2003 (7 months)

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This was a part time evening position that involved the preparation of lecture and laboratory experiences
consistent with the exploration of both the hardware and operating systems: DOS, WIN9x, Win 2K and
Win XP. The focus was on preparation for the examination but each student was given individual attention,
guidance and support
Instructor/ Computer Programming and Electronics at Pennco Tech
April 1999 - January 2000 (10 months)
Worked as a teacher/technician. Taught Basic Electronics, Solid State Electronics, Communications theory,
Introduction to Microprocessors, Computer Systems and Networking, Introduction to Computers and
Business Mathematics, Introduction to Structured Programming using QBASIC and Introduction to Object
Oriented Programming using Visual Basic 6.0 Also did the basic software package setup, troubleshooting
and repair of the PCs needed for classroom use, helped to maintain the academic LAN as needed, lectured,
tutored, and graded.
Instructor/Computer Science at Andrew College
September 1993 - March 1995 (1 year 7 months)
Taught the use of the Computer in the Academic setting, i.e., the use of the word processor, the spreadsheet
and the database. This was an Adjunct position.
Instructor/Electronics at Mercy Vocational High School
September 1987 - June 1992 (4 years 10 months)
Taught Basic, Solid State Devices, Communications and Digital Electronic Theory, Provided the
complementary laboratory experience, repaired any and all electronic devices for staff, students and family,
and the archdiocese at-large. Recruited the potential student at the junior high school level. Also provided
instruction to student in the use of BASIC as a programming language, as an elective course. Developed a
working database for student job placement referrals encompassing all the electrical and construction trades
and electronic-related firms in the Delaware Valley.
Skills & Expertise
C
Research
basic hand tools
Dell Certifications: Foundation 2010 Desktops
Dell Certifications: Foundation 2010 Portables
Dell Certifications: Customer Handling Skills
(DCSE ID: 802)
Dell Certifications: DCSE OnSite Troubleshooting
(Cert ID : 3028)
Dell Certifications: Desktops - Inspiron One 2305 /
2310 - (Cert ID : 3021)

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Dell Certifications: Portables – Inspiron M301Z/
N301Z
Dell Certifications: Portables - XPS L401x /14, XPS
L501x /15, XPS L701x/17
Dell Certifications: DCSE Inspiron 1090 -
Certification
Courses completed: Visual Basic 6.0
Courses completed: C++
Courses completed: HTML
Courses completed: Intro to Java
Courses completed: Oracle/SQL
Courses completed: XML
Courses completed: UNIX and Cisco Networking
Academy (Cisco Networking Certifie
Courses completed: Statistical Research Technique
Courses completed: Marketing Strategy
Courses completed: Advanced Qualitative Research
Courses completed: Svy Rsch Lit in Info Tech Mgmt
Courses completed: Applied Multivariate Modeling
Courses completed: Consulting Practice Seminar
Courses completed: Survey Research Methods
Courses completed: IT Delivery
Courses completed: IT Technical Foundations
Courses completed: Network Technology
Courses completed: Computer Forensics & Investig
Courses completed: Enterprise System Security
Courses completed: Adv Network Tech – Switching
Courses completed: Wireless Security
Courses completed: Adv Wireless & Mobile Dev
Courses completed: Adv Network Tech Remote
Access
Courses completed: Adv Network Tech – Routing
Courses completed: Security Management Practices
Courses completed: Princ of Org Theory & Practice
Courses completed: Intro to XML & Web Services
Courses completed: IT Research and Practice
Education
Capella University
2005 - 2007

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Alvin Wallace
IT Trainer/Consultant at Sage Group
awallace2k4@yahoo.com
Contact Alvin on LinkedIn