1. BECKY MASON
170 Station Road , Aylesford ME20 7JL H: 01622201343 C: 07467951096
beckymason@nhs.net
SKILLS
Approximately 50 WPM typing speed I cope well under pressure.
Professional phone etiquette Great Organisational skills.
Excellent communication skills. excellent knowledge in working with both the
Articulate, polite and well-spoken public and proffesionals.
Excellent planner and coordinator, infact this is Clear and pleasant telephone manor.
something I thrive in. Punctual
Hardworking Reach deadlines
Teamplayer
WORK HISTORY
Clerical Officer
NHS - Lewisham Hopsital 07/2010 -Current
Answered and managed incoming and outgoing calls and taking accuratemessages when needed.
Opened and properly distributed incoming mail.
Greeting numerous members of the public, including doctors, consutants, interview candidates and
other proffesional bodies.
Helped distribute employee notices and mail around the office.
Maintained a clean reception and office working area.
Booking appointments and dealing with queries with patients both face to face as well as over the
telephone.
Train new staff.
I have full knowledge of the systems used within the NHS such as RAD, RIS, CERNER, ICARE, PIMS
andPACS.
Reading spreadsheets via the microsoft excel system.
Sending and recieving faxes ensuring information is kept confidential.
When needed I manageand organise the workload and the admin staff within the office, ensuring each
person is set a task that i know will be completed in an effiencent manner making sure all deadline are
met.
Work to meet deadlines.
Copying images to disc for patients.
Taking cash and cardpaymentsfor Privatepatients andCD copies.
Leading huddles.
Although it is not needed everyday i also use Microsoft office programmes.
Personal Shopper
Sainsburys - Sydenham 01/2010 - 03/2010
Dealt with the public.
Collected customers produce checking all items were to a clean and healthy sandard to send out .
Online shopping.
2. Reading data from a hand held device ensuring i collected the correct items that customers had asked
for.
Stacked shelves with the returned stock.
loaded tote boxes into vans.
Cleaned my working area.
COURSES
.First Aid training course- September 2013- PASSED
.First Aid Training course March 2016- PASSED
.Full CRB clearance. Completed 2015
.Conflict Resolution training Completed 2016
. Fire safety training Completed 2016
. Equality and diversity training Completed 2016
. Non patient Manual Handling training Completed 2016
. Health and safety training Completed 2016
. Infection control Non clinical training Completed 2016
. Safeguarding Adults training Completed 2016
. Information Governance Training Completed 2016
EDUCATION
GCSE:
The Ravensbourne School - Bromley Kent 2009
English GCSE- C
Maths GCSE- C
Information Technology- C, C
Science -D