Ali Humaid Al Shuwaihi is seeking a position that utilizes his experience in information technology. He has a bachelor's degree in information technology from Sharjah Institute of Technology. His work experience includes positions as an IT supervisor and chief administrative systems. He has technical skills such as Microsoft Office, Windows Server, and Exchange Server. He also has communication and personal skills like client service, teamwork, and public speaking.

1. Ali Humaid Al Shuwaihi
Mobile: 055 2284283
Mobile: 050 4886886
P.O. Box: 13, Sharjah
Email: ali.alshuwaihi@gmail.com
OBJECTIVE
Seeking a suitable position of responsibility where my experience would be fully utilized
in a career opportunity and where making a significant contribution to the success of my
employer will gain me career advancement opportunities.
PERSONAL DATA
Nationality Emirati
Date of Birth 11st
November 1985
Marital status Single
National Service Military Has been done - 2015
EDUCATION
Information Technology ( General ) Sharjah Institute of Technology - Sharjah, United
Arab Emirates Graduation: June 2007
Subjects Studied (Instruction in English)
 English Skills
 Applied Arabic Communication
 Language and Communication
 Computer Systems
 Business Information System
 Information to software development
 Communication Technology
 System analysis and Design
 Website Management
 Human Computer Interface
 Managing information systems
 Multimedia Technology
 Software application
 Data communications and networks
 Operation systems
 Accounting
 Marketing
 Electronic Trade
 Managing Account
 Electronic Trade
 Dealing with Clients
 Information Sources
 Audiovisual Technology
 Information Technology Project
Subjects Studied (Instruction in Arabic)
 Islamic
 Arabic
 Communication with clients

2. SKILLS
Technical Skills
 MS Office 2000-2003-2007-2010
 Process, Prepare and repair computers
 Designing programs
 Organize the software and hardware
 Installing Operating systems
 Installing programs
 General IT
 Exchange Server 2007/2010
 Windows Server 2003/2008 R2
Communication/ Personal Skills
 Basic communication skills in information
technology terminology, in Arabic and
English
 Client service skills
 Work effectively as part of a team
 Good eye contact
 Take a public speaking workshop
 Understand and implement instructions and
procedures
Learn from feedback on performance
WORK EXPERIECE
Feb 2008 – Dec 2009
IT Supervisor
(Dr. Sultan Al Qassimi Centre of Gulf Studies) (Sharjah)
 Supervising in Servers, computers and meeting room
 Installing programs
 Repair the computers and technical materials
 Working in Web design group with library supervisor
 Working in create an emails for the employees
 Working with Students, Faculty & Staff
 Explain the information about the center for the visitors
 Public relation with the other IT staff in Universities, Colleges and Institutes
 Create posters, Business cards and brochure
 Working in scanning pictures for the center
 Working in conference with Sharjah University

3. (Dubai Culture & Arts Authority)
Dec 2009 – up to Now
Chief Administrative Systems
 Administer network workstations.
 Handle the Service Desk emails.
 Open incidents, record them to IT Service Database.
 On-site technical support.
 Evaluate and recommend purchases of computers, network hardware, peripheral equipment, and software.
 Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
 Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, devices,
and systems.
 Add and configure network printers.
 Install MS Office and troubleshoot its problems.
 Install and configure Anti-Virus solutions.
 Configure and create Mail Boxes using MS Exchange 2007/2010
 Edit user account on Active Directory.
 Build remote desktop connections.
 Perform and oversee software and application development, installation and upgrades.
 Maintain site licenses for departments/organization.
 Plan and implement network security, including building firewalls, applying cryptography to network
applications, managing host security, file permissions, backup and disaster recovery plans, file system
integrity, and adding and deleting users.
 Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational
difficulties.
 Develop and conduct various training and instruction for system users on operating systems, relational
databases, and other applications.
 Ensure timely user notification of maintenance requirements and effects on system availability.
 Investigate, recommend and install enhancements and operating procedures that optimize network
availability.
 Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
 Document network problems and resolutions for future reference.
 Provide on-the-job training to new department staff members.
 Provide computer orientation to new company staff.
 Platforms: Windows 7/Vista/XP, Windows Server 2003, 2008, MS Exchange 2007, 2010, Mac

4. COURSES
 General A + - New Horizon Institute in Dubai, April 2008
 Level 3 BTEC i National Diploma IT Practitioners (General) – June 2007,
Sharjah Institute of Technology
 Notification of Performance in introduction in Business IT Project (Database
Management System) – June 2007, Sharjah Institute of Technology
 Level 2 BTEC First Certificate in IT Practitioners (General) – March 2006,
Sharjah Institute of Technology
 Notification of Performance in introduction to computer systems (Web
development) - March 2006, Sharjah Institute of Technology
 E-government reality and challenges -24-03-2010
 Course (SPITIL01) -13/9/2011
 Cisco Network Administrator – CCNA Course -24/9/2011
 50322- Configuring and administering Windows 7 - 9/10/2011
 Strategic Planning for Supervisors and Teams Leaders 6-8 March-2012
 Dell SonicWALL Administrator Training 25-02-2013-26-02-2013
 ISO27001 30-09-2013 – 02-10-2013
 Exchange 2010 remote administration – 19-09-2013
 Principles of document management in government agencies – 18- March -2014
 Windows 2012 – Installing and Configuring Windows Server 2012 (Course
20410) Mar 23 – 27, 2014
 Internal auditor ISO 9001:2015 16th & 17th December 2015
 Dubai Government Excellence Program – 25-26 - 2016
INTERESTS AND ACIVITIES
 Build my own PC
 Organized video
 Chaperon with the students
 Internet browsing
 Making logo, posters and design in Photoshop
 Learning new computer software
 Excellent Interpersonal Skills
 Flexibility and organization
 Good customer services skills- patient, friendly and efficient
 Able and willing to work heavy business cycle times
 Multitasking skills and ability to prioritize tasks
 Organizer GITEX 12-10-4201-16-10-2014
REFERENCES  Available upon request.
LANGUAGES  Fluent in Arabic and English