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ALM at AusPost

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Tony de Thomasis
Tony de Thomasis

This document summarizes AusPost's implementation of Application Lifecycle Management (ALM) using SAP Solution Manager. It discusses how ALM was introduced to reduce operational costs through innovation. Key initiatives included automatic maintenance certificate renewals, automated alerts connected to a trouble ticket system, and daily system checks. This led to reduced manual work and support costs without adding headcount. Challenges in rolling out ALM across the large landscape were addressed through an incremental approach and gaining management approval.

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Application Lifecycle Management at AusPost
Application Lifecycle Management ,[object Object],[object Object],[object Object],[object Object]
Motivation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SAP Landscape – AusPost view 2008 DEV TST ,[object Object],PRD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SAP Landscape – AusPost view 2010 PRJ TST DEV TST ,[object Object],[object Object],[object Object],PRD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],V-TST ,[object Object],PRJ DEV
Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Incrementalism ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Explore value of ALM deployment ,[object Object],[object Object],[object Object]
AusPost Top 10 ALM initiatives to reduce costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Automatic Maintenance Certificate Renewal ,[object Object],[object Object],[object Object],[object Object]
Automated alerts ,[object Object],[object Object],[object Object],[object Object]
Daily System checks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Central Landscape Reporting ,[object Object],[object Object],[object Object]
Earlywatch Reports ,[object Object],[object Object],[object Object],[object Object],[object Object]
Service Level Reports ,[object Object],[object Object],[object Object]
Redwood CPS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Printing Assistant for Landscapes ,[object Object],[object Object],[object Object],[object Object]
Set yourself up for success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges faced ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Links ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

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Editor's Notes

  1. Show SMSY with breakdowns Show Analysis report (Oracle, SPS, CPU, Installation numbers) Show Solution Directory Graphics (Active documentation links export to excel or power-point) EWA reports show top 10 for everything SLR reports allow you to set your local thresholds and rules of thumb Wily is the right to view version with generic SAP dashboards built (no alerting facility unless full version is purchased) Wily is used for debugging performance problems across the NetWeaver stack EHP1 was difficult (first customers always find bugs) but rewarding.
  2. CPH – System Monitoring  system status  it performance reporting all systems System monitoring  proactive monitor Host ana show pc1 df -k end to end – PC1 wordload ana etc