The document discusses engaging with users digitally and innovating library services. It emphasizes prototyping and testing new ideas, embracing failure, and taking a multidisciplinary approach. The key message is that libraries should think beyond just surviving and focus on crafting thriving futures for their users through innovative design processes.

1. ALIA ONLINE
IT’S NOT SOCIAL MEDIA, IT’S ENGAGING
DIGITALLY
Sarah Drummond

2. LETS GET THIS OUT THE WAy
book

3. INNOVATE OR
DIE
(No librarians were harmed in the making of this message)

8. “SO..WHAT DO YOU DO?”
“I WORK FOR A LAW FIRM..”
“COOL...SO ARE YOU A TWEETER YOURSELF?”
“NO...I TWEET FOR THE COMPANY...”
“GREAT, WHAT DO YOU TALK ABOUT?..”
“NOTHING MUCH, IT’S IN MY NEW CONTRACT TO TWEET TEN
TIMES A DAY, WE MADE A SOCIAL MEDIA PLAN, ITS PART OF
OUR INNOVATION STRATEGY”

9. in·no·va·tion
Noun
The action or process of innovating.
A new method, idea, product, etc:
“technological innovations” .
novelty - newness

13. double diamond design process
Discover Define Develop Deliver

17. prototyping

20. visual
and storytelling

21. co-design

22. people

25. “fuzzy front end
problem solving”
Liz sanders

26. you play with lego
you stalk people
You draw alot
But what the hell do you
actually do?

76. technology is a tool
not the final idea

82. http://geolit-prototype.appspot.com/

83. librarians
you can be tough work!
actually it’s not just you
1. fear
2. cultural barriers
3. command and control vs open innovation

85. 1. get out of your profession
2. embrace failure
3. prototype before you spend
4. be willing to pivot
5. listen and observe first
6. multi disciplinary approach
7. reimagine don’t just redesign
8. open up to others

86. being the weirdo in the room is
ok
(I dont really know what
information literacy is)

87. S C OT T I S H
PARLIAMENT
The festival of Politics
DEBATE CHAMBER, HOLYROOD

88. “We are called to be architects of
the future, not its victims”
buckminster fuller

89. think bigger than survival
open up the problem
what will you craft so that you can
thrive in the future?

90. “A rat race is for rats.
We’re not rats. We’re human beings”
Jimmy reid (1972)

91. thanks!
(for the heat)
@rufflemuffin
@wearesnook
wearesnook.
com